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Read Our Support Policy Support Policy

Our support Portal : https://iqonic.desky.support/

Faced a problem? Need assistance with the product? No worries – our customer support team is always ready to help you.

• Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within 24h to 48h in the order they were received.
• We suggest, while our team reviews your support request, please read the documentation that comes in the zip file of Codecanyon. You can download it from ThemeForest: https://codecanyon.net/downloads
• We are in GMT+5:30 timezone. We address all the support queries 6 days weekly (Sunday off).
• If any support ticket has no response from the item owner for 7 days, the ticket will be considered closed. If you need further assistance you can create another ticket or drop us an email asking to re-open the ticket for you.
• Have pre-sales questions or concerns, please write to us via our Mail Mail
• If you like our product and support then please drop a rate and write a review at: https://codecanyon.net/downloads

Refund Policy

• We don’t offer a refund. (If the item is downloaded)
• Please read the description and compatibility content thoroughly before purchasing as we don’t offer a refund if you buy it by mistake.

Greetings from Iqonic Design

We are actively looking forward to your feedback in order to make our product more efficient for you. Thanks again!

Please Note: Live preview images cannot be used directly in client’s live project. Those are used for preview purpose only.