It is not mandatory for the codecanyon author to provide support services, but we will keep answering questions and provide support regarding our items.
Make sure that you have intermediate knowledge about server compilation and Android applications, because installation on your server is not included in item support, if you don’t understand what and how this item works then, please don’t buy this item until you have enough technical people to understand this item, although you can request installation services from us but this service is subject to an additional fees.
Please note, this item is very complex, please report it if you get an error but please distinguish between an error in the demo and an error that occurs due to an installation or customization error. We still provide support if an error occurs due to an error in the installation process.
We will provide support to all of our buyers, sometimes we get a large number of support requests in 1 day, but please understand to be patient to wait your turn, providing support on this item takes time If you are a person who cannot be patient, then please do not buy this item.
We will not reply to emails that contain spam, violence, sarcasm, and contain other negative content, and an unreasonable rating that can waste our time, constructive comments will be appreciated so we hope you can be wise in this case.
We really appreciate the input given but it is not our obligation to implement every suggestion, and please do not force us to apply your suggestions to our items, however we still consider suggestions, if the suggestions provided are useful for wide use, not only useful for 1 buyer or 1 specific area, because our goal is to build this item for universal use, so before buying this item make sure that the demo we provide meets your expectations.
If you intend to get a custom service from us to customize this item, don’t rush to buy this item, please send your request in great detail to be discussed first, so you don’t feel disappointed if we reject your request.