This author's response time can be up to 2 business days.
Ex Visitor 1. Facebook link 1, displayed wheel number 1
Visitor 2. Facebook link 2, displayed wheel number 2
Visitor 3. Google Search, displayed wheel number 3.
can we display a wheel according to the customer’s arrival url? I would like to display a wheel depending on whether the customer comes from a particular Facebook (link 1 or link 2) or google.
Any other visitor, shown wheel number 4.
You can create different wheel on different pages and redirect visitors according to their respective wheel, if you have any question please feel free to ask at email@example.com
OK. In the same wheel i can put mailchimp and chatcamp for messenger?
Yes in each wheel you can put mailchimp and chatcamp for messenger.
hi i have a pre purchase question
1- can i use it without woocommerce i want to use it for a landing page
2- can the email be replace to a phone number
and the coupon can be send via sms
Here are the answer:
1- can i use it without woocommerce i want to use it for a landing page
Answer: Yes you can use this plugin without WooCommerce please visit www.optinspin.com for more details.
2- can the email be replace to a phone number and the coupon can be send via sms
Answer: At the moment we don’t have this feature but you can consult with our technical team at firstname.lastname@example.org for help.
Wpexperts Support Team
another question can the whell be on the page by default
and not by pressing and having a layer come from left
You can place a short code on the page where you want to show full wheel of Optinspin.
When OptinSpin generates coupon automatically there is a way to avoid the use of that coupon in conjuction with other coupons? I mean, if i want that only one coupon can be applied to an order, but use random coupon to avoid multiple users can share the same coupon, how can i do?
It is not possible with the current features of our plugin, we recommend you to contact our technical team at email@example.com and share your requirement for better solution.
Plugin does not start normally, please help me solve it, thank you！
Fatal error: Can’t use function return value in write context in /www/wwwroot/xxx.com/wp-content/plugins/optinspin/optin-settings.php on line 41
Please open ticket at our support system so we can look into your settings.
Click here to open ticket: https://wpexperts.io/support-envato/
Is it possible to offer products?
And that they appear in the checkout?
At the moment you can’t offer product to your customer . you can only give them coupon code to avail discount or free products after adding winning coupon in cart.
If you have any question please feel free to ask at firstname.lastname@example.org
Is there a way to make visitors spin the wheel without entering the email address? The best would be to make the “E-Mail field” disappear.
It is not possible to use this plugin with email as Email field is required to spin a wheel
Can I limit spin per user, IP with your plugin?
It is possible, you can restrict user by IP
If we send traffic to this page we will have to give away 1 gift every 100 visitors and that’s a lot. Is there any way to deliver 1 gift every 1000 spins? Thanks!
I think it’s possible can you clarify your case in detail to us in email email@example.com
Max availability and and Possibility was ONLY 1… but now more than 10 PEOPLE WIN IT, even after MAKE it 0 people still win it.
VERY BAD PLUGIN AGAIN & AGAIN
Please follow us on a support Ticket.
You didn’t ask anything on support and didn’t even purchased a plugin how you can say bad plugin to our hard efforts?
Hi, I’m trying to understand how mobile exit intent works? Right now when I have it ON it appears after 1 second.
How does exit intent work on mobile phones? Thanks.
Whenever you scroll down on mobile and then scroll up it trigger Optinspin to open.
But it just appears after 1 seconds… Is this a bug?
It is not a bug, can you open support ticket and share your site so we can check.
Can I add my own background image and perhaps my logo in the center of the wheel? I’m not sure why other optin spin plugins I’ve seen have such limited choice of customizeability even though they say highly customizeable.
You are right only optinspin is 100% customizeable but the place you want to customize still not possible but if you buy plugin and add support ticket we will add this for you without any charge within 5 working days.
Hi is there a way to give fixed price coupon discount and not percentage discount? Thanks.
You have both options, create a woocommerce coupon for fixed amount or discount in percentage.
Hi thanks for fast reply. But is there step by step guide on how? We cannot seem to find it. We only see percentage discount setup. Thank you.
You can open ticket at our support system in order to guide you.
Is there an option do display the wheel from left side into screen too?
Do you work with sendinblue in europe aswell like mailchimp?
At the moment wheel only open from right side of the screen and we will integrate with sendinblue in a future but not in a near future.
Would be great if you share your requirement with our technical team at firstname.lastname@example.org
Oh, that’s not so nice. Because of GDPR law situation about data protection in europe, we had to decide to switch to a european emailservice because european personal data shouldn’t hostet in US anymore. And sendinblue is one of the best solutions in europe – like mailchimp in US.
I will search further if there is a plugin like yours with a european compatibility.
You can discuss this in detail with our technical team at email@example.com
Hey there. So I love this plugin. A few little things I’d like to control and that is placement of the small wheel in the bottom right corner – I just cant seem to get this to move in a little as I have a border all around my site of 50px so its covered over. Either I would like to move it, or actually preferably alter the Z index so it sits over the top??
How Do I capture more than just the email address and pass this to Mailchimp? There doesn’t appear to be any way to control connecting the extra fields in my form e,g, First Name – to go to the Mailchimp lists FNAME field.
Finally – it interferes with Slider Revolution – is there anything that can be done about this? Seems its to do with duplicate JS files
Please open ticket at our support system so we can look into your settings and help you regarding extra field as well.
Hi I couldn’t access your support anymore I am a customer but the email with coupon codes are not being sent out from my site. I called GoDaddy and they ran some tests and said they are not blocking the email.
You can contact us at firstname.lastname@example.org to get further help.
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