wpexpertsio

wpexpertsio supports this item

Supported

This author's response time can be up to 2 business days.

33 comments found.

pre sale question: Does WC Vendors support? For example: Can each company configure the custom wheel?

you can use single wheel for full market place and give flat discount on total cart value.

This comment is currently being reviewed.

Shortcode and multiple wheel already in plan

Can I add a user to Wordpress by using your plugin?

Sorry i don’t understand your question.

Wonderful Plugin and want to integrate it in my few clients website but need to do some testing first… 1. Just want to check will this effect website loading speed… 2. can we decide the wheel to stop on particular options only…3. wp user already used it cannot reuse it further…

can I pay at discounted price to first test it and then can buy with regular price at codecanyon for further purchases…. my email id is amitgrkg@gmail.com

Hi there!

Here are answers to your queries;

1. Just want to check will this effect website loading speed…

Ans : We have used really light weight scripts to create this wheel. Also have used GRUNT to optimize the plugin.

2. can we decide the wheel to stop on particular options only…

Ans : Yes with probability settings you can always do that. For that you can set the probability for all segments to 0 and set 100 for the one that you want to stop at every time.

3. wp user already used it cannot reuse it further…

Ans : To keep things simple and avoid any sort of conflicts our plugin uses simple cookies based functionality to avoid reusing the wheel by the same user.

Regarding the discount we have good news for you. We already have 50% discount for the first 50 users. You can avail it now and enjoy the WooCommerce spin wheel functionality with your customers.

Let us know if still there is any thing else we can help you with.

Thanks!

Thanks for the quick reply…

Welcome.

click4e

click4e Purchased

Hello wpexpertsio, great plugin with lots of customizable options. Pretty much everything a user will need. I cant seem to get the actual wheel to show up on my website. And by that I mean the actual “big wheel” on the popup that shows not the small icon that opens it. I thought I forgot to change the colors of the sections but that didnt resolve my problem. When I click to spin nothing happens as the wheel is just not there and nothing is added to the optin list. Thanks.

Please add a ticket here https://wpexperts.io/support-envato/ with your wp admin access.

A spinner finally for WooCommerce that works! Is it possible to make the following updates to improve further?

1) Have the section text horizontal so more choices can be shown to users.

2) Have a wheel preview section, as currently, we have to publish the wheel live to see updates. I have already span the wheel when testing and now all I see is the discount bar and can’t see the wheel again to see my updates.

3) Have a few custom background images to choose from.

4) On mobile, the spinner pops up, but currently, you can’t scroll down to see the wheel. Can you allow users to scroll down? (tested on iPhone SE and iPhone 7)

5) Is it possible to store emails in WordPress and not in MailChimp? Users can manually export emails and upload to their own mailing software.

6) On mobile “Open Spin By Intent Exit” works, but the text to show what the wheel does is not working.

7) Have a side wheel sticker on mobile and desktop, as the tab to spin enabled is far too big.

Thanks,

Hi there!

Great suggestions! Here are answers to your queries;

1. Have the section text horizontal so more choices can be shown to users.

Ans : OK sure we’ll check here for the possibilities. At the moment you can add line break by adding ”^” between the words. That might help you on the way.

2. Have a wheel preview section, as currently, we have to publish the wheel live to see updates. I have already span the wheel when testing and now all I see is the discount bar and can’t see the wheel again to see my updates.

Ans : We have this in our TODO list. Hopefully in near future you will see in upcoming releases.

3. Have a few custom background images to choose from.

Ans : That can be great feature. We are adding this feature under review.

4. On mobile, the spinner pops up, but currently, you can’t scroll down to see the wheel. Can you allow users to scroll down? (tested on iPhone SE and iPhone 7) Ans : OK sure we’ll check and fix this one.

5. Is it possible to store emails in WordPress and not in MailChimp? Users can manually export emails and upload to their own mailing software.

Ans : This one we have in our TODO list.

6. On mobile “Open Spin By Intent Exit” works, but the text to show what the wheel does is not working.

Ans : Can you share more details regarding this one at https://wpexperts.io/support-envato/ 7. Have a side wheel sticker on mobile and desktop, as the tab to spin enabled is far too big.

Ans : We have customizable tab in our TODO list that you will see in near future releases.

Let us know if still you have any questions we can help you with.

Thanks!

Hi there

Thank you for the last few updates, the plugin is running smoother.

Is it possible in the next update to have text horizontal so more choices can be shown to users? Similar to the wheelio plugin on shopify :)

Also, more background designs would be good. For example, black friday design, cyber monday, Christmas design>

Thanks,

Hi there!

Great to know that! For sure we’ll review the possibilities for mentioned features and will merge them in future releases. We already have some awesome stuff for Christmas in plan.

Mean while let us know if there is any thing else we can help you with.

Thanks!

Hi wpexpertsio – is it possible to use with html code insead of mailchimp? I can create manually html form because I use Mautic as my autoresponder. Thanks-Jim

Hi there!

You can easily save emails and names of the optin users with hooks provided you with OptinSpin. You can find the details over here;

https://optinspin.com/documentation/how-to-connect-some-mailing-api-with-optinspin/

With this hook you can add some function in child themes functions.php file and push email and name with the mentioned hook in your specific mailing list created in Mautic.

Hope that would help you on the way.

Let us know if you have any thing else we can help you with.

Thanks!

This plugin is extremely resource heavy. Site loading times went from 3 seconds to 25. Forced to uninstall. Any particular reason for this?

Hi there!

sorry for inconvenience. would be great if you create ticket via below link.

https://wpexperts.io/support-envato/

thanks!

Hi there!

We have optimized our plugin with Grunt. Total max requests that OptinSpin does is only 8 and totals size of request is 119KB. There might be something conflicting in your site as there is nothing in this plugin to trigger such huge time for loading.

Would be great if you can share your issue at our ticket system; https://wpexperts.io/support-envato/ so that we can check things for you.

Thanks!

WPML supported yet?

Hi there!

We are working on WPML support thing. You can expect it by the end of next week probably.

Thanks!

Is the integration with woocommerce coupons another plugin?

optinspin is fully integrated with woocommerce default coupons.

How do I make the coupon only work on selected items and not others?

you can create coupon like this and set wheel segment with that coupon. and adjust text according to this.

You are using Spin2WIn Wheel code in your product which contravenes the license agreement.

You have 24 hours to remove this code from your item.

If you do not comply I will begin legal proceedings starting with a DMCA Takedown Notice.

Thank you.

Hi Chris!

Thanks for taking time and reaching back to us. Regarding point 6 its about bundling the product with other items in the package. In our case none of the original files of your script exist in our plugin as we have use just chunk of your item and have modified the script completely and have used it with extended licence in our single end product (which has huge functionality apart from script).

Also none can reuse that script ( your item ) using OptinSpin as we have not bundled it in our product in its real form.

We would like to make sure you are in comfort zone as we are authors of same Eco system and in parallel we always make sure to stick to CodeCanyon policies.

We are always open to any questions or discussion for the improvement on the Go.

Thanks!

You are using my code as part of your on-demand service which contravenes the license agreement.

But regardless the license issues, you are using a competitor’s product (mine) to sell your own product.

Do you think that’s ethically correct? Do you really feel you can call yourselves ‘experts’ when you are using my wheel code to power your product?

Shame on you.

Chris!

Seems like you got it wrong. We are not competitors in any manner. You are just selling a script which only programmers can use. We have totally different product with huge scope and different functionality build for non-developers and WordPress and WooCommerce based users.

As mentioned earlier we always make sure to follow the rules and policies of CodeCanyon platform and we haven’t bundled your item in or any of the files from your item as it is in our plugin making sure to follow the terms of CodeCanyon Extended licence policies.

Your product (wheel script) is for Developers and our Product (plugin) is for WordPress and WooCommerce users who are not aware of development.

We are always open to any questions or discussion for the improvement on the Go.

Thanks!

Hi. I have 2 questions about ways to use your plugin:

1) If I have 20 users and I would like to do a lottery. Is it possible to list them in the wheel and set a percentage of chances for each one? If so, how many itens in the wheel (users in this case) can be set at maximum?

2) Is it possible to allow the user to play the wheel only after a purchase? In this case he will win a coupon with a % of discount for the next purchase. If it´s possible to do it somehow, please let me know. I´m interested in this plugin.

Hi there!

Here are answer to your queries;

1) If I have 20 users and I would like to do a lottery. Is it possible to list them in the wheel and set a percentage of chances for each one? If so, how many items in the wheel (users in this case) can be set at maximum?

Ans: This functionality is not possible with this wheel.

2) Is it possible to allow the user to play the wheel only after a purchase? In this case he will win a coupon with a % of discount for the next purchase. If it´s possible to do it somehow, please let me know. I´m interested in this plugin.

Ans: Great share! We have this in our TODO list. You might this feature in our upcoming releases. Cant predict the schedule at the moment as we are maturing our plugin with reported things at the moment in parallal.

Meanwhile let us know if there is any other question we can help you with.

Thanks!

About “1”. What funcionality is not possible? Múltiple itens or define a % of win?

Other question: Can also work with Easy Digital Downloads or only WooCommerce?

At the moment it only works with WooCommerce. EDD version is in our TODO list as well.

Regarding 1; With OptinSpin you can add any number of sections you want but you can not add users as it works with WooCommerce coupons only at the moment.

Let us know if still there is any thing we can help you with.

Thanks!

I have notified you twice that there is no wheel. Just applied your update and get this error class-optinspin-settings.php on line 520 I did not pay you for something that does not work or when you feel like responding to tickets.

Hi There!

we did replied your ticket yesterday we are waiting for wp-admin credential so that we can resolve things for you.

Let us know if still there is anything else we can help you with.

Thanks!

You didn’t reply yesterday. Your not getting credential, that’s the last thing you’re getting. That’s not what I paid for.

Hi there!

Our Support team always reply within 24hrs (in working days). Here is ticket ref for you: ticket/1739

Let us know if there is any thing we can help you with in future.

Thanks!

I tested your plugin. As it seems its not really Multi-Language compatible. Is there any reasonable way to make it work in German for German Speaking Users. Some messages I could not translate.

Hi there!

Thanks for reaching out at our support. would be great if you create ticket so that we can connect you with our technical team.

Thanks!

i assume you used free plugin, we are releasing wpml support next week.

by
by
by
by
by
by