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Discussion on OptinSpin - Fortune Wheel Integrated With WordPress, WooCommerce and Easy Digital Downloads Coupons

wpexpertsio

wpexpertsio supports this item

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140 comments found.

The last update brought plenty of bugs in the settings page, I cannot click next once I enter new wheel name to create new wheel.

So, i want to go back to version 1.0, after doing the mistake to update to 2.0. How to force it back to 1.0?

Thanks Alex

Hi Alex,

We will reply for your questions on support ticket.

Thank you

Does this work for other types of email marketing platforms like Sendy ? Any way to hook rest API so we can use any sort of CRM?

Hi There

At the moment our plugin is not integrated with Sendy, if you have any question please feel free to discuss at support@wpexperts.io

Thank you

can your plugin be made to

1) integrate with any other marketing automation tool other than the ones you support (like mautic or sendy) via rest API?

2) is it possible to do social login to make it even easier?

Hi There

It is possible to integrate our plugin as per your requirement, would be great if you can share your details at support@wpexperts.io

Thank you

form advance setting not work. please check it

i work with sendy.co. Curently this plugin not work with sendy

Our plugin does not support Sendy

Thank you

Plugin not working out of the box for us, it has big size 10mb plus wordpress telling file size upload limit prob.

Hi There

Please open ticket at our support system so we can look into your problem.

Click here to open ticket: https://wpexperts.io/support-envato/

Thank you

we opened a ticket already

can do customize ?

Can you explain what do you mean?

can u help customize this plugin to what i need?

Hi there

Please share the details of your requirement at support@wpexperts.io

Thank you

hi when i try to add mailchimp api i get the response null what should i do to fix it

Hi There

Please open ticket at our support system and share details.

Click here to open ticket: https://wpexperts.io/support-envato/

Thank you

Hi, I am having a problem with your optin plugin. There are option fields for ‘winning email template’ and ‘loosing’ email template. But, the emails are not being delivered after playing the wheel. Tried several times, but no email is coming to the users in their provided email addresses.

My site url is: https://fluentthemes.com/

Your help is appreciated. Thanks, Mazharul

Hi There

Please Open ticket at our Support System and also share necessary details to illustrate your problem.

Click here to open ticket: https://wpexperts.io/support-envato/

Thank you

WPExperts Support Team

Hi there, Are you really willing to help me? If yes, you should be able to help me with the details already I have given to you. You asked me to contact support and I did that which is here: https://apiexperts.io/fast-support/ticket/6518

Now, you are asking me to open ticket in another place. Why should I do that? Didn’t you get my issue details already? I can show you screenshots of my emails and your emails where you asked me to open support ticket here: https://apiexperts.io/fast-support/ticket/6518 .Now, I won’t give you same details again in another place. I hope you will not try my patience. I want my issue solved now. OR you can make refund.

Thanks, Mazharul

Hello Mazharul,

Sorry for the confusion, please share the details which we have requested on support ticket # 6518 so we can help you further.

Thank you

Your plugin breaks my woocommerce product page

I looked the console

https://s22.postimg.cc/5wsax1fzl/image.png

Problem:

https://s22.postimg.cc/qi72oiaap/image.png

This breaks production. i need a fix ASAP.

I already submitted ticket item on your website as instructed

And how do I integrate with other tracking that are not supported by your optinspin? I need to echo a javascript statement after user has submitted. Is there a work around for this? Callback of some sort

Hi There

Thank you for opening ticket, we will reply you on support ticket as soon as possible.

Thank you

Hello. Does this plugin have the following feature. A customer who have bought some products from the shop can enter his invoice number from the order email he got on the spin wheel and play the receipt to win additional coupon etc. Thank you.

Hi There

At the moment our plugin doesn’t support this feature. however you can share your requirement with our technical team to get further help so please contact us at support@wpexperts.io.

Thank you

My support just expired so I can’t raise a ticket about this but the new version does not save edits made to an existing wheel. There is only a next button and no save button. After making changes and clicking all the way to the end, I’m just show the statistics of the wheel so far. Clicking on another WP item brings up a dialog about are you sure you want to leave.

Hello Andrew,

It is requested to extend support and for now you can share details at support@wpexperts.io

Thank you

AMG92

AMG92 Purchased

Hello, is it possible, that people see a box with text and icon “Like Facebook Site for Spinning the wheel” or anything else instead of entering email adress and name? Or do you have a code for this what you could send? I dont want to open a ticket for this, because I think, this question interests many people..

Hi There

Please share more details about your requirement at support@wpexperts.io so our technical team can help you further.

Thank you

Worked through the whole setup and then spent an hour adjusting and perfecting colours and segments, but it didn’t save any of the changes. Fed up!

Hi There

Please follow step by step from 1 to 5 in order to see option of save button which will appear automatically on completion of all steps.

Thank you

bem8867

bem8867 Purchased

Hi,

I saw it have facebook messager, where can i setting ? https://upload.cc/i1/2018/10/06/ki2JFz.png

Thank you.

Hi There

Please follow this link: https://optinspin.com/documentation/enable-chatchamp-optinspin/

If you still have any question please open support ticket.

Thank you

olgast15

olgast15 Purchased

How many domain can I active?

Hi There

Please open support ticket and share more details about your requirement.

Click here: wpexperts.io/support-envato/

Thank you

Hello after entering the email and click on the button the plugin freeze . The admin-ajax.php file is expected for 15s. WP 4.9.8 & Optin Version 2.12

Hi There

We will love to help you, please open support ticket and share your issue with our technical team.

Click here: wpexperts.io/support-envato

Thanks

Was interested in buying, but every comment has an issue. Will look at competitor.

You should look at reviews.

Hello, How does one hook a spin into Woocommerce Members automatically? That way the user can start benefiting from member discounts on the spot. Thank you!

Hi there

Please share more details at support@wpexperts.io what exactly you are looking for.

Thanks

feuerigel

feuerigel Purchased

Same problem as syquel….

upgraded to v2.0. its not saving the slices and/or displaying on the site. also the reports are missing!?

Many greetings

Hi There

Please open ticket at our support system and share details.

Click here to open ticket: https://wpexperts.io/support-envato/

Thank you

Can you have different integrations with each wheel you create? For example: Christmas wheel linked to Facebook messager then a all the time wheel linked to mailchimp? and have them both running at the same time?

Hi There

Yes each wheel you create has their own settings so you will be able to use different integrations with each wheel. if you have any question please feel free to ask at support@wpexperts.io

Thanks

hello guys, do you have demo content for this plugin? like a sample of the wheel. tnx

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