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Reviews for Opt-In Panda for WordPress

99 Reviews

for Flexibility

Mudei meu site de URL e não fizeram nem questão de responder minhas dúvidas... Suporte péssimo

OnePress

Author response

Hi,

Sorry to hear that you faced the issue. Unfotunetly I cannot find your email. Please resend your request. Also you can use our website to manage your licences: http://accounts.byonepress.com

Paul

for Other

Another abandoned plugin on Codecanyon. It's not even fully compatible with php 7, it causes error when you try to switch php version.

The plugin should be updated or removed from the repository.

OnePress

Author response

Hi,

Yes, you're right. The plugin has been being abandoned for a some time for technical issues. Sorry for that. Now it's live. We have uploaded the next update where was added support for PHP 7.3-7.4.

Paul

The plugin does not work, be aware they won't respond to your messages

OnePress

Author response

Hi,

Sorry for the delay. Please install the latest update. If you face any issues please contact us.

Paul

for Customer Support

I have bought this plugin last week and still not able to use it since it's complaining about my lciense key (why?! I have bought it).

Support doesn't respond quick (and not the 3 hours they talk about on the support website).

OnePress

Author response

Hi,

Sorry for the delay. We have been fixing this issue. Please try again. Now everything has to work fine.

Paul

for Code Quality

Plugin bug on wordpress 5.2 and no support response

OnePress

Author response

Hi,

Sorry for the delayed reply. The plugin works fine with Wordpress 5.2. Please let me know if you still have any issues.

Paul

for Customer Support

This is a great plugin and I would normally give it 5 stars, but the support has been absolutely unresponsive. There's just a couple bugs (required fields, placeholder text) I need them to address and they won't respond to any of my emails. If they don't fix these bugs soon, I could lose a client. Also, if Opt-In Panda support doesn't address my support inquiry soon, I'm going to report them to CodeCanyon. Let that a warning to the author of this product. Respond to my support inquiry, and I'll consider rescinding this review.

I really like this plugin, but I have to move on as my support inquiries have gone unanswered and bugs in the plugin almost cost me a long time client.

The issue that I'm having, if OnePress is reading, is that no matter how I enter my license (through the website, through OnePress, etc) after about a week I get the notification that I need to revert back to the free assembly. I think that the issue has to due with the domain not being properly recognized, I don't know if that is due to how I have my SSL configured or something with my AWS setup.

for Other

Horrible support!

I paid for the license and i am having issues registering with my domain. I reached out to their support several days ago and i haven't heard a peep! Its wasn't cheap! The least I can get in return for my money is the ability to validate the license so i can unlock the full list of features.

OnePress

Author response

Hi,

Sorry we missed your emails. I have just replied you via email.

For reference I also post the instruction here.

To transfer your license key from one site to another, you can use one of the following ways:

1) Click the button “Delete Key” on the page License Manager (the page where you submitted your key) of the plugin. Then you will be able to activate your key again on your another website.

2) Or log in to your customer account and reset your license key there: http://accounts.byonepress.com/

3) Or just send us your license key via email. We will be glad to reset it for you.

Paul

for Customer Support

BAD SUPPORT!!!!!
I changed my domain and requested seller to unlock my license so i can use it on my new site. But i am getting totally ignored. I sent 3 emails and waited 3 months for their reply but still no reply. Be aware before buying their support is not good.

OnePress

Author response

Hi,

Unfortunately I cannot find your emails. Could you please resend it?

Also the following instruction can assist you. To transfer your license key from one site to another, you can use one of the following ways:

1) Click the button “Delete Key” on the page License Manager (the page where you submitted your key) of the plugin. Then you will be able to activate your key again on your another website.

2) Or log in to your customer account and reset your license key there: http://accounts.byonepress.com/

3) Or just send us your license key via email. We will be glad to reset it for you.

Paul

for Bugs

there is a bugs in the app .
cannot get support .

OnePress

Author response

Hi,

Sorry to hear that you that you faced the issue. We have had technical issues when handling requests. Now everything is fine. We will reply you soon.

Paul

for Customizability

Perfect that I can add unlimited custom fields. Amazing.

OnePress

Author response

Hi,

Thank you for sharing your review. Glad to hear that you enjoy these features!

Paul

for Customizability

Low customization.

OnePress

Author response

Hi,

Sorry to hear that the plugin doesn't meet your needs completely. Please contact us, may be we could assist you.

Paul

for Other

Great product. Not perfect, but nothing ever is. They keep up with updates and such. New features are added... so that's great. You can css a lot of things. Easy to work with and learn. No issues directly related to the plugin or resulted by it. I had an issue with domain change/registration of the key, but it was resolved in an expected duration...

for Customer Support

OptinPanda is awesome. Contrary to some reviews, I've found the customer support to be very responsive and helpful.

I searched and tried many other similar plugins but OptinPanda is in a league of its own for how it looks, and mainly how well it works. If you're looking to gather email leads, this is the best WordPress plugin available.

Thanks for the great plugin!

OnePress

Author response

Thank you for your great review. Trying to do our best. ;)

Paul

for Bugs

I think this is a promising plug-in but it has numerous bugs and limitations. First of all, it's very easy to get around any form of content lock it offers by simply disabling CSS and/or javascript on the website.

Second, the blurring effect can be easily circumvented by simply selecting and then copying/pasting the blurred text underneath into MS Word.

Third, it doesn't appear you can manually upload or change the captured leads, which is a serious customer service limitation.

Fourth, support via e-mail never got back to me when I described these issues.

I'll certainly upgrade my rating once these serious issues are improved.

OnePress

Author response

Hi,

I’m extremely sorry for the delayed reply.

Please check out my replies here:

https://codecanyon.net/author_dashboard#comment_19808927

Paul

for Bugs

Plugin stops working and support does not respond at all.

OnePress

Author response

Hi,

I'm extremely sorry for the delayed reply. Recently replied you via email to fix the issue occured on your website.

Paul

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