A few months ago I bought the theme GECKO and with it came his Openswatch plugin.
I love this plugin, but the GECKO thema was not cool with a performance so I bought the thema Flatsome. But plugin stopped working with him
What do I do?
can you open ticket on our support page , we will help check it for you , thank you!
Hi, it is possible to add thumbnail for clothes size S – M – L – XL thank
if you make swatch base on size, you complete can done like it , tks
oki i buy it
Hi, i have installed the plugin but in general setting,i not see any option.
please create new attribute with type = select to use for swatch options. if have any problem , pls try open a ticket on our support page , tks
Does each product come with their own set of images for color swatches per product?
For example: if I have tanks and shirts, would the tanks have their own set of images of different color tanks and the same for shirts?
yes, that is exact our plugin functions.
you can set image for color in general color options or on each product . If you no set in product, it auto get default images get from attribute options setting.
HI, Just installed it, and open swatch tab does not show up in products, any clue ?
pls see on top right of edit product page, choose enable and update to see openswatch tab . tks
top right where ????
found it product was not activated variant , and saved,,.. seems like working now..
a very nice plugin, and very easy to use, once the saving of 2 screens in beginning is done.. VERY NICE!!!...
thank you ! this is energy for me to make other products
oops sorry, i see maybe 1 proposed change, instead of showing active pic name on order, the variant sku number should be saved in that field not the variant pic name..? all my variants have different skui numbers
sorry , just me again, in shock how good this plugin is, did not scroll down, all is just PERFECT… with sku numbers
is it possible to increase the swatch image sizes ??
yes, it with some simple css code, pls provide your site, so , i can suggest the code
I just bought this plugin to install with North theme.
But I dont see the “openswatch” option on the product edit page. the last tab is “advanced” and there is no “open swatch” option.
I installed and activated the plugin. please help
pls create new select product attribute. the setting page is blank because you don’t have any attribute with this type, this type we use to make variable and swatch. If you can’t do it by your self. pls create ticket on our support page support.openswatch.com , we will support you . thank you !
Thanks its working!
But how how can I show diffrenet color options on CATEGORY page, and not just in Product page?
I want people to see the different colors before they enter the product.
yeah, you can do it like in our demo : http://plugins.openswatch.com/openswatch/product-category/clothing/hoodies/
by change yes this setting : Show Swatch on list in openswatch config. If you have any other issue , please open ticket on support.openswatch.com . Thank you !
Hi how long does support replay? I didnt get an answer and it was 2 days ago.
Im supposed to recieve ticket number or something like that to my email? because I didnt recieved any… maybe my ticket did not open
what is your ticket id ?
I opened the ticket, and only AFTER I registered and sign-in so maybe thats the problem
Hi still no aswer…..
i am don’t see that ticket , can you create again ?
Created again .ticket number
got it , let me check . tks
waiting for a replay.. why does everything takes so long…
Hi, I was told by your support that your plugin cant be installed because my theme override woocommerce settings. And they can only install it for EXTRA money! which doesnt make sense!! I asked for a refund 10 days ago, and no reply..
yes, it is exact same with our plugin functions.
Hi There is an issue when the Attribute has multiple words e.g. “Dark Blue”
the swatch will not work on this: please fix.
One way to get around it is to ensure the Name & Slug of the attribute is exactly the same e.g.
Name: Dark Blue
please fix thank you
Yeah, got it , it will fix in next update, Thank you about your report.
Looks cool but before buy it I would like to knoe if it works with YITH Zoom magnifier.
we not try it yet , but we has api and document to guide how to integrate with other themes.
So I am going to refund plz.
I have dispute on evato but I want to use this plugin so If you can send me the complete detail means in which file I will change and the plugin will run perfect then I will again buy this plugin ??
Hi, i am migrating shop from opencart to woocommerce and need this or similar plugin for options/ products variations
Is it possible to make product variations tool looks like this product page?
Image Thumbnail + variation text + variation price
yes , can like it , it is exact the functions of our plugin
I bought and installed but it looks like doesn’t working properly , i can see it under
Wooecommerce / MG OpenSwatch Options
and there are no options available just General Settings and Save Options Button
I am using latest versions of Woocommerce and WordPress
pls create new product attribute with type = select, now, you don’t have any attribute with type = select, so, no attribute to select in setting screen.
Hello!!! I hope you remember me. I paid for some customizations to OpenSwatch back in September. Unfortunately, we never noticed that there’s a very large issue with how it functions.
I need you to respond to the ticket that I updated in your support system. THANKS in advance!
hi sir, pls tell me the ticket id you already contact to us , i will check it for you , tks
ok sir, let me check , thank you!
Will this plugin allow my variations to have gallery images or additional images linked to them so when a user clicks on the variable it only shows those color?
yes ,it is , it allow display galery images follow the variable color.
“Enable Openswatch for this product” is set to Yes but I still can’t see any OpenSwatch tab. Can you help? I sent a support ticket but didn’t get a number.
pls leave ticket at here http://support.openswatch.com/ with temporary your site informations, i need check your site fist, Thank you!
I sent another ticket. It says “Support ticket request created” but I never get a ticket number or email
Ticket number: #541657 and #320479
Can I get some support please? Ticket number: #541657 and #320479
we are checking , pls wait
It’s ok I fixed it.
It won’t select the swatch attributes automatically. “Swatch Attributes PreSelect” is turned on in the cp. I sent a ticket.
what is your ticket number ?pls let me know, i will check it , tks
Ticket number: 838089
How do you automatically load the black hoodie gallery on page load here? http://preview.codecanyon.net/item/openswatch-woocommerce-variations-image-swatch/full_screen_preview/12696014
Mine doesn’t do that
that is default gallery of woocommerce product (gallery without color name prefix )
Hello, I have a problem with the color change on the products page in list, it works for some colors but not all, ?? I’m not coprends of where the problem comes from! Can you help me ? I chose this theme especially for its functionality of choice of color on the product page … It is urgent enough .. thanks to you!
i don’t see your status buy our plugin, anw, pls create issues on our support page, we will check and help you . tks
Good afternoon, excellent plugin!
Some questions before you buy.
1-In the demo page, when you select another color, the image thumb is opened in a new window? why?
2-Is it compatible with woo 3.0+?
When is the next update?
hi alreay compatible with woo 3.0, in our demo , the themes in old version , but woocommerce is new , it open in a new windows because in our demo themes use prettyPhoto , but this already removed by woo 3.0
Hi, I finally bought the plugin, but I have the problem that mentioned in the pre-order. The images of the general gallery, they work Ok, but the images of the galleries open in a new window, besides the zoom does not work. Woo version 3.0.4. Any suggestions? Tnx.
Pre-Sales Question: Can this plugin be customized so that alternating thumbnail galleries are vertical stacks to the right side of the primary single product image
it auto get first images in your swatch gallery as swatch thumb
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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