Sorry, system not supported with multiple area design.
In the opencart 2.3.x version should not be admin/controller/module folder renamed to admin/controller/extension/module ?
Hi, Thanks you. Opencart is supported 2 options. We will think about it. Thanks again!
Hello, we purchased this app from a demo with a reference from a WordPress link. On previous conversation about a week ago, developer stated that the feature of input fields be outside the image, wil be updated “soon”. As of today we have no contact or update from developer.
Can you please give us an update on this matter?
My purchase code:
I am sorry of delay, my customers reported some problem and we fixing. Thanks you waiting.
Hello, thanks for the reply. Can you give me a timeframe?
We will try complete in next week.
Hello, any update for the completion?
Hello, we have been waiting for this update for quite some time now, please let me know when we can expect the code update.
i’m really interested in this module but my online store runs with 4 different price lists meaning that prices are different depending from customer groups.
so my question is: does the module support different prices depending on who is logged in?
Sorry, system not supported this option.
I want to use your module. But I will use another products. We make sugar special for person. Can I change products ?
Hi, You can design any type of product with this module.
I have this major issue please help me fix this
When user Customize the Admin Saved Design and adds it to cart, and for some reason if he wants to edit the design again and he clicks back to add few more things to his design, BOOM his design is gone and the admin design appears on the product ? please i want to work it the way it works without admin design if a user is editing the admin design, his design should be there for editing even after he refreshes the page. please help me fix this im facing a serious problem due to this.
This is my Email: Ali.firstname.lastname@example.org you can write back here
Please help me open ticket on my site and give info of your site. We will help you. Thanks
i have opened the ticket this is my ticket number #29105
1- I installed now i cant add new product. I can add this func. to old products. But not to news. İ cant create new product. When i click save nothing happen.
2-The product appear very stretch in shopping card page.
3.The created design not appear in cart when in payment page.
4.I can change Custom Your Design text area but not reflect to store.
I think you using old version. We updated version 4.2.1 fixed this problem. Please help me update and check again. Thanks
No, i checked for update already.
Dear CUstom tool Team,
I want to Remove “Select Ink Color” Pop up message. When i select the clipart or upload any image a pop up appears that says “Select Ink Color” I want to remove this pop up message please can you tell me from where can i remove this message?
Hi, You only change printing type in page edit product. Thanks
which file formats does the module support and does the site owner receive the attached files on his/her email. I men if someone attaches high res tiger, we need to receive it on our email.
System only supported send link of file download not send file via email. Thanks
Sorry but that’s not the answer I need. I want to buy the module ASAP, please give me the information I asked?
Supported formats (png, jpg, gif, psd, cdr)?
Can the site owner download the uploaded image with it’s real size and no compression?
I mean we do not need to download the image on a Tshirt, but the main image, so we can print it after that.
1. System only supported with clipart with SVG, JGP, PNG, GIF and download output with PDF, SVG, PNG.
2. You can download file output with PNG, PDF and direct printing.
Ok, thank you
I have Problem with Google Fonts, when i add google fonts from the built in option for the google fonts and i add text to my product using one of the google font, then when i press the view button to see my final design it does not show the same font which i used to add my text instead it shows different fonts, this only happens with the fonts which i added from the built in google font option. Please fix this as i want to add many of the google fonts but they show different when the view button is pressed
Please help me open ticket on my site and give info of your site. We will help you fix. Thanks
I use our module in opencart, i facing some issue , as like not customize button show in category page or product page
Please help me open ticket on my site and send info of your site. We will help you check what missing. Thanks
I just purchased and installed. But in the preview, I can only see the sign but without any wording on the menu bar. such as “choose product”, add text”, “add art”. I can see the logo but cannot see the word. Please help me. Thank you
Hi, Your site is off and I can’t check. Please help me open ticket on my site. Thank
Hi, I open ticket on your site and my site is turned on now. Please check again. Thank you
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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