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Discussion on Onpoint Helpdesk Ticketing Solution

Discussion on Onpoint Helpdesk Ticketing Solution

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7 comments found.

So this only works with SendGrid? Can we add our own SMTP for emails?

I plan on releasing that update soon so people can add their own smtp. Update should be submitted latest by Tuesday.

Custom SMTP settings can be added now

Hi, this app has a star rating system for closed tickets?

No please. We don’t have that at the moment.

Congratulations! Nice Work, GLWS :)

Thank you. Very much appreciated.

Any plan for SaaS version?

We’re still in the discussion phase for a SaaS version but unfortunately there’s no timeline on the release yet.

Excellent job…

Thank you. Much appreciated.

Great Work, Congratulations GLWS :)

Thank you. Very much appreciated.

any payment gateway available for paid ticket solution?

Not at the moment. We’ll add to feature suggestions.

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