This author's response time can be up to 5 business days.
where is billing section ?
how customer get billed after service is done ?
Apologies for the delayed response. As of now, we do not have any payment gateway integrated for the bill payment of the customer and hence the payment has to be made by hand. The customer also has the option to view his invoice.
How we charge the mechanic(admin commission)
As of now we do not have feature for admin commission, But we can do for you as an additional customization. Please raise a ticket at email@example.com listing your requirements and our support team shall help you with the customization. Thank you!
Wanna buy both,how much tje cost including instalation fee
Could you please raise a ticket at firstname.lastname@example.org listing your requirements and our support team shall help you with the customization. Thank you!
There are so many errors and non-working parts of this script in the admin it is bad! When do you plan on fixing all the errors? Even the installer did not work properly. This script needs help.
We are sorry to hear about the issues. Could you please raise a ticket at email@example.com, so that our support team shall help you with your issue at the earliest?
Please we need to change zip code to gps location base plus tracking mechanical until arrive to users it can be also Arabic language and how Mach cost us
Thank you for your interest in our product. Regarding your requirements, we could do these as an additional customization. Please send your requirements to firstname.lastname@example.org and our support team will be helping you to proceed further with your customizations.
hi,may i have decomument fail
We are glad to help you. Please raise a ticket at email@example.com, so that our support team shall help you with your issue at the earliest.
can this be used for single mechanic?
Yes, it could be customized according to your requirements.
For customizations, please contact firstname.lastname@example.org.
there is problem facing while installing can you guide us
i have already raised a ticket but your response is very slow …bad customer support…kindly help me out ASAP
Regret the inconvenience caused. Please note that our maximum response time is 24 hours and same has been intimated via our ticket. Also, our team makes sure to attend all the issues addressed by our client.
I need to have some fields the car, insurance date with notification when it is finished and another one of annual mechanical revision with notification, field of periodic revision.
We could make modifications as an additional customization. If you are interested in customization, please send your requirements to email@example.com and our support team will get in touch with you regarding the same.
My client recently purchased your plugin and while I am setting up it for him on this server: http://app.servineto.com/installer it shows me “A Database Error Occurred”. I just placed files on server and did nothing else yet. It didn’t even ask me for DB details on installer pag and shows me error.
If you want I can share purchase code with you guys also so please help me to sort this out as soon as possible.
We are sorry to hear about the issues. Could you please raise a ticket at firstname.lastname@example.org, so that our support team shall help you with your issue at the earliest.
I have raised a ticket there too 2 days before but still no response. My client is getting angry. Please fix this issue on priority.
Our team has responded to your ticket. Please check. The delay from our side was due to the weekend holidays.
Okay thank you!
Our team has responded to your ticket. Please check.
Link problem ?
Regret the inconvenience caused. We shall check and revert.
Apologies for the delayed response. The link issue has been solved. Please check.
Mechanic login is not working for demo review. please check and give me right cred..
We shall check and revert.
We have fixed the issue regarding mechanic login. Please check.
unable to login demo link…..
Regret the inconvenience caused. We have fixed the issue. Please check.
Hello, I do not recommend buying this script, the suport is delayed installing the installer does not work, you download the files you want to install and does not work I bought the script on Thursday today is Monday and still can not install the script, you have got from the slide has everything somewhere its translation is that I have to wait 24 hours maybe it will be able to do something about it. Certainly I advise against buying this guwna because otherwise I can not call it, I bought something that is broken, that’s why it gives 1 * and I demand a refund.
DO NOT BUY THIS
Please understand right from the beginning of the conversation, we have been requesting you to share access to files and database to sort this issue. But you were not willing to share. Only today ie 5 hours before we received proper information from you and the issue was fixed at the earliest after that ie 3 hours after you shared the details.
Attached the screenshot of both conversations below.
hi i have plan to buy this script but i need before some details i need this multi service portal its possible ? i hope wait for your replay
Apologies for the delayed response. The delay in response from our team was due to the Easter holidays. Regret the inconvenience caused.
Thank you for your interest. We could implement your requirements as an additional customization. For customization/queries, please contact our customer support at email@example.com.
I’ll be using this for my client, a car detailer/ valter. I’ll be using WordPress CMS, using Divi theme as a front end. Dont mind if I need to redirect the booking/appointment system to a subdomain. Can you answer the following questions;
1. Is possible to have one calendar where customers can enter their details and select which barber to get their haircut with, and any extra services the customer wants?
2. Is there any front end profile for the customer to change dates, time and cancel?
3. When the customer makes an appointment but wants to change the date or time, how would the customer do that?
4. How would the client make a refund to the customer?
5. How do you setup the staff front end profile? Also, can the staff cancel or change appointments?
6. Is there an embed code to use?
7. What payment gateway is available to use?
8. Is it responsive?
Thank you for your interest. First of all, the product has been developed in PHP CodeIgniter framework. Now, regarding your queries, seems like you are asking these queries in regard to the product BookMySaloon and not Autoconnect. So we have replied for the same in the BookMtySaloon comment space where you have raised the same questions.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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