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Discussion on Total Team - Responsive Team Showcase Plugin For WordPress

Discussion on Total Team - Responsive Team Showcase Plugin For WordPress

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120 comments found.

Hi, I’m trying to show team through List layout, but nothing appears. Just thin red line. Please help me! Your demo for list layout shows the same way. Another question is how do I add social links and position in the single page layout? Thank you.

Hi there,

Thanks for writing in,

We are extremely sorry for the late response. We were on a national festival holiday.

We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

Hi, I’m triyng to show team through List layout, but nothing appears. Just thin red line. Please help me!

Can you please provide us detailed information on issue (the link, screenshot). Also please do mail us at wp@access-keys.com for further assistance. thanks

trentb2

trentb2 Purchased

Like the plugin so far but while adding team mates, the Post/Position is no longer being displayed, only the word ‘array’ not sure why this is happening, worked ok at first but then once I added an email to the team member then only ‘array’ is being displayed?

Hi there,

Thank you for writing in,

We need a little more information to understand what’s going on. Can you please elaborate further using a screenshot regarding your query? We will check and get back to you on this matter.

Thanks!

I have a problem, the carousel does not work on all sites. I use Beaver Builder and the grid works fine. I could extend the support if they have a solution.

https://www.celiacdegree.com OUR PROFESSORS: INTERNATIONAL LEADERS IN CELIAC DISEASE

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.


Documentation   Private Contact

Thanks!

Hi, on my site the “Content Setting” area in the single member edit no longer works, ie the box appears but there is nothing. Also, the “Custom template” and “Add Custom template” pages do not work. These remain just white and do not load anything, as if there was something that does not load. I have wp Version 5.8.2

Hi there,

Thank you for writing in.

Could you please provide us some screenshots so that we can help you?

Thanks!

Hi, on my site the “Content Setting” area in the single member edit no longer works, ie the box appears but there is nothing. Also, the “Custom template” and “Add Custom template” pages do not work. These remain just white and do not load anything, as if there was something that does not load. I have wp Version 5.8.2

Hi there,

Thank you for writing in.

Could you please provide us some screenshots so that we can help you?

Thanks!

Hi there,

Thanks for writing in,

Please go to Dashboard > Appearance > Customize > Additional CSS and add the following CSS codes;
.ttp-popup-content-overlay {
    background-color: transparent;
    top: 5px !important;
}
Please let us know if you have any questions.

Thanks!

On the Team Page when i click on a team member the pop up screen has very very long black window.

can you fix it.

Also when i first open the team page all the team members images shows up close to each other which sometimes hides the names and designation.

Let me know how to fix that,

Hi there,

Thanks for writing in,

Please go to Dashboard > Appearance > Customize > Additional CSS and add the following CSS codes;
.ttp-popup-content-overlay {
    background-color: transparent;
    top: 5px !important;
}
Please let us know if you have any questions.

Thanks!
Hi Also check out this page https://www.journeythroughthesenses.org/team/

when i click on any member the pop up should open up right in the middle of the screen.

Now we have have to scroll the whole page to see the Pop Up window.

Can you look in to it.

Let me know how to fix it.

Hi there,

Thanks for writing back,

We will check on this matter and let you know the details as soon as possible. Please stay patience.

Thanks!

Hello, Could we transfer files?

2.Does it work with any theme?

Hi there,

Thank you for writing in.

Could you please explain more on your first query?

Our plugins are theme-independent i.e they work with most of the premium themes. However, if you face any issues, please let us know.

Thanks!

Hi, is it possible that where the email is instead of e.g. info@test.com, it shows info(at)test.com. I tried to put in email field and custom field this: info(at)test.com, but automatically removes everything except info@test.com.

Hi there,

Thank you for writing in.

We are sorry to say that this is not possible currently.

Please do let us know if you have any additional questions.

Thanks!

Hello I bought Total Team. I created the Template 13 shortcode and placed it on my site page. No pictures are seen. The page is https://www.mpwebsolution.it/demo/cementarte/arezzo/ can you help me? i tried to put images of 2048px x 2048px but still it didn’t work. I tried to change the template using the 7. In this template the images can be seen, but they are positioned on the left, instead I would like them central. Also in this Template you do not see the logo next to the address. can you help me? Thanks Mario

Hi there,

Thank you for writing in.

Are you using template 3 currently?

Thanks!

Hi, I’m using template-7. The icon before the address is not visible. You can check it too at this address: https://www.mpwebsolution.it/demo/cementarte/ancona/

Thanks!

Hi there,

We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.


Documentation   Private Contact

Thanks!

Hello, I have the free version of Total Team installed on my site, and a problem just occurred which I cannot seem to fix. My site is www.witchsfestusa.org. I am using it on the links – Presenters, Performers & Magickal Marketplace. Presenters and Performers works fine but Magickal Marketplace has suddenly been acting strangely and not showing up the way it normally does. When you click on each individual item it shows all the other pages on a slide, which it did not do that initially. How do I fix that please. If you need to contact me via phone let me know. I need this resolved asap for the event I have coming up. I have tried removing it and redoing it and it still does not work, not sure what to do now. My license for the paid version is f4d672ae-b68a-46a0-8c19-209467925200 – 21 Jun 2021 REGULAR LICENSE

Thanking you in advance.

This is the coding that’s there not sure what made it stop working properly.

[totalteam layout='grid-layout' display_type='category-id' category_id='142' team_number='99' template_type='basic' template='template-1' order='ASC' orderby='date' custom_layout='off' element_per_row='2' margin='10' thumb_content='general' additional_detail_type='popup' image_size='totalteam-large' content_position='center']

And here is the link to the page thats not working http://www.witchsfestusa.org/margickal-marketplace1/

Hi there,

Thank you for writing in.

We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.


Documentation   Private Contact

Thanks!

Just downloaded and created my first two team members. I need the Additional Detail Display Type to be a single page.

When I set that and click a team member, I get a message that says “The page can’t be found. It looks like nothing was found at this location.” despite having information in their profiles.

Link: http://kristinp5.sg-host.com/topics-speakers/

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. Would you please provide us with the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

Here is the link to the staging site I am creating:Link: http://kristinp5.sg-host.com/topics-speakers/

Hi there,

Thank you for writing back.

We need a little more information to understand what’s going on. If possible could you please provide us a screenshot on this matter.

Thanks!

Good Day, we are running Divi Theme builder on our Wordpress website and we have found the plugin we purchased to have some bugs, or non compatible with Divi. The site is and page where the plugin is working on https://new.jili.com.au/our-ladies/ and as you can see, the image is not displaying, and the pop up is not positioning correctly. Please tell us what you need to be able to fix this problem?

Hi there,

Thank you for writing in.

It seems that you have not configured the plugin properly. Please go through the documentation: https://accesspressthemes.com/documentation/total-team/

And please do let us know if the issue is still persisting.

Thanks!

Hello, we did configure the plugin as instructed, but due to the lack of time to complete the project, we ended up using a plugin that worked straight off the shelf. Due to the issues we’ll be reviewing the plugin poorly.

Hi there,

Thank you for writing back.

We need a little more information to understand what’s going on. If possible could you please provide us your site backend details in the ‘Private Contact’ section below? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.


Documentation   Private Contact

Thanks!

H there, I am looking at purchasing your team plugin and am wondering if you know if it is compatible with divi? Thanks!

Hi there,

Thank you for writing in.

Our plugins are theme-independent i.e they work with most of the premium themes. However, if you face any issues, please let us know.

Thanks!

Good luck with your sales

Hi there,

Thank you for the support.

Thanks!

Hi,

I just bought this plugin and i like it. Altough i have 3 small questions.

1. I added a custom field with an icon. But this field shows up as oval instead of round. Check the 3rd image on http://185.220.175.155/~wgdenhei/ons-team/

2. Somehow it messes up a part of the theme im using. In the header i have 4 social icons (facebook twitter etc) But since i installed this plugin 3 icons became small and facebook is showing double. Maybe it has something to do with both plugin and theme are using font-awesome? How to fix this?

3. How can i hide the empty space that shows up on a profile where normally the social icons show up. We’re not going to use social icons/links on our team members.

Kind Regards,

Hi there,

Thank you for writing back,

Could you please kindly follow this instruction: Please go to your Dashboard >> Appearance >> Customize >> Additional CSS and add these CSS codes.

.ttp-grid-layout #ttp-template-17 .ttp-details-wrapper {
    height: 229px;
}
.ttp-grid-layout #ttp-template-17 .ttp-inner-whole-wrapper:hover .ttp-thumb-social-link {
    display: none;
}
.ttp-grid-layout #ttp-column-4 .ttp-secondary-content .totalteam-icon-custom {
   width: 30px;
   height: 24px;
}
.sc_socials_item .social_icons:before {
  opacity: 0;
  width: 0px;
  height: 0px;
  display: block;
}

Thanks!

Thaks, that solved the problem!

Hi there,

Thank you for writing back,

Please do let us know if you have any additional questions. And could you do us a favor by rating and reviewing our plugin at: https://codecanyon.net/downloads So that many people can know us.

Thanks!

Hi,

can you tell me the CSS I need to add to remove the background of the team filter buttons. And also the code to align the “SEARCH” box text to vertical middle?

Also can I adjust the spacing between the filter categories? I’d like there to be less space…

My website is journeythroughthesenses.orh

Hi there,

Thank you for writing in.

Please go to your Dashboard > Appearance > Customize > Additional CSS and add this CSS codes:
#ttp-wrapper-grid-layout-667934440 #ttp-template-6 .ttp-row .small-3 .button, #ttp-wrapper-grid-layout-667934440 #ttp-template-6 .ttp-filter-header .button {
    background: none;
    margin-right: -3px;
}
.ttp-row {
    margin-right: 250px;
}

Please do let us know if you have any additional questions.

Thanks!

Hello, I have purchased Total Team. I generated below shortcode. [totalteam layout=’filter-layout’ template=’template-10’ display_type=’category-id’ category_id=’24,23’ order=’DESC’ orderby=’ID’ custom_layout=’off’ all_text=’All’ search_text=’Suche’ reset_text=’Leeren’ thumb_content=’general’ additional_detail_type=’popup’ element_per_row=’4’ margin=’10’ content_position=’right’]

Main page is looking great and search etc. is working, but popup does only appear right hand sided. Furthermore no scrollbar is shown and only pictur an dposition is shown and no additional information. i filled up all fileds in a record to see placement, but nothing appears. When looking at demo page this completely looks different – with scrollbar on pop-up etc. I am using PHP version 7.4, word press bversion 5.6. Theme is in latest update and has been recently updated. Best regards and Thansk for support

Testpage where symptom can be seen: https://kinflex.de/testpage

Hi there,

Thanks for writing in,

For test purposes, would you please deactivate another plugin and then clear the site’s cache to check if the issue still persists or not?

Thanks!

Goodday, I have a problem with the element per row. I selected on both the shortcodes the number of 4 per row, but I get 3 instead. See pages: https://bluefieldnu.tevredenwebsites.nl/referenties/?preview_id=3627&preview_nonce=70d2b93886&_thumbnail_id=-1&preview=true and https://bluefieldnu.tevredenwebsites.nl/het-team/?preview_id=3103&preview_nonce=91550228ed&_thumbnail_id=-1&preview=true

I would like to have 4 in a row, and is it possible to get smaller boxes for the references? They are very big right now.

Can you provide me a CSS code for both the pages and for the smaller boxes on the references page?

Thank you.

Greetings, Armand Tevreden Marketing

Hi there,

Thank you for writing back,

We have checked the site and it is working fine. Could you please check the screenshot below:

https://prnt.sc/yyogay https://prnt.sc/yyok1u

Could you please clear cache and hard reload your browser and check once. If the problem persist please do provide us a screenshot of the issues from your side. We will check and get back to you on this matter.

Thanks!

Hi There, Yes that worked, thank you very much! Greetings, Armand

Hi there,

Thank you for writing back,

We are glad that the issue has been resolved. Please do let us know if you have any additional questions. And could you do us a favor by rating and reviewing our plugin at: https://codecanyon.net/downloads So that many people can know us.

Thanks!

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