1,468 Reviews

for Bugs

Not really responsive. Chopped off popups are not useful.

arscode

Author response

Thank you for your rate. All popus are responsive. You can check it on live demo:
http://demo.arscode.pro/ninja-popups/popups-library/
If you are not experienced user and you dont know how to use - please contact us to Support.

Regards

for Design Quality

Well, Ninja popup is the best popup plugin on envato - not only the design is great, not only it integrates with so many marketing systems but also customer support is outstanding! Quick response and cooperation with customer on solving problems. I would recommend this plugin to everyone who needs popup on WordPress page!

for Customer Support

Found a bug, now I have to pay to report it - disgrace!

arscode

Author response

Thank you for your rate. Looks like you have very old version and your Support is out of date. Is this reason for 1* ?
If you need help please contact us to Support. Our Support team will help you: http://support.arscode.pro/

Regards

for Feature Availability

similar free ones are available...

arscode

Author response

Thnak you for your rate. Looks like fake info.

for Code Quality

This guy is horrible, the plugin have some code problems, dont allow some functions, and he told me: if you want support, renew it.

arscode

Author response

Thank you for your rate - we would like to help this user but he said F*** you:
http://arscode.pro/screens/2017-08-04_170114.png

We will raport it to Envato!

for Customizability

INCREDIBLY POWERFUL tool.
ALL THE MANY TEMPLATES that can be modified AND the ability to in a couple clicks to SPLIT TEST -- WOW!
FLEXIBILITY to get responses via: email, csv, or autoresponder - FANTASTIC!!
GLOBAL or individual page/post settings is GENIUS

for Customer Support

great software, easy to use and if it does go wrong, great customer support

arscode

Author response

Thanks - we really appreciate i!

for Design Quality

Worthless... so hard to use and popups responsive is not good either. Deleting from the site. Waste of money.

arscode

Author response

Thank you for your rate.
1) We didnt get any info about your issues to Support

2) All popups are responsive - you can check it live examples:
http://demo.arscode.pro/ninja-popups/popups-library/

Regards

for Customer Support

Just purchased Ninja pop ups, carefully installed and watched step by step video for installation to my WordPress website. Despite everything set up correctly (auto updates on/ latest software) settings 'welcome' on home page my Pop up just isn't appearing. Won't display when I click 'preview' Emailed support just waiting on a response.just wished support was more quicker.only have weekend to work on this :(

arscode

Author response

Thank you for your rate. Usually we have 24h for Support - so to today you will get info for sure.
Regards

for Code Quality

No support for PHP7, no support for issues caused by the code. They ask you to renew support for fixing bugs they create. It's not professional.

arscode

Author response

Hi,

Thank you for your rate.
PHP7 is Supported and ther is no issues. Please make sure that you hae latest availble version of the plugin. If you dont know how to update - please contact us to Support and we will help you.

Regards

for Customer Support

Genial soporte, rápido y una atención perfecta. Recomendado

for Customer Support

I bought extended support. Asked how to put WP login in popup I get answer "In this case we not able to Support 3rd part code"
Worst support ever! No help at all.

arscode

Author response

Thank you for your rate!
We can only support our plugin - not 3rd part code or plugins. Thats Envato rules.

Regards

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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