Reviews for Popup Plugin for WordPress - Ninja Popups

1,593 Reviews

for Customer Support

What an awesome and easy to use plugin!! and the Support is next level! these guys really know how to back their product!

arscode

Author response

Thank you!

for Customer Support

I've been trying for a long time to provide a solution to a problem.

I hope you help me to change the rating.

arscode

Author response

Thank you for your rate! Maybe you would like to use our SUpport system - then it will much more faster to help you. Also please send us URL the we will be able to see what you got there and what kind of error is this.

for Customizability

Takes a bit of time to learn the system, but this plugin has proven to fit every popup need we have. Recommended.

for Customer Support

Shitty Support. Refer this comments for more details:
https://codecanyon.net/comments/19652211

arscode

Author response

Thank you for your rate.
We have provided you Support even if you didnt want to re-new it. We will report you to Envato to revoke your license.

for Bugs

We had problems with compantibility with the theme and we had to write a lot of code from ourselves in order to fix evey bug. Secondly the forms that are included in the popups don't have the right validations every form must have (only a few very basic ones) . It's a good plugin as an idea with a lot of templates but needs improvements on the technical part.

arscode

Author response

Thank you for your rate - but we didnt notice this kind of bug. Are you sure that you are using ThemeBuilder popup themes ? There you can set validation by 1 click:
http://arscode.pro/screens/2018-05-26_140846.png also you can set custom validation message: http://arscode.pro/screens/2018-05-26_141238.png

Regards

for Feature Availability

I f***king love this plugin!!! I just made the NASTIEST little "Adult Entry" popup for a new adult website. I was able to use my own graffics to create buttons & a sexy background image. I used the hyperlink feature to send the "i'm under 18+" folks to another url. The whole thing acts like a lite content blocker and I haven't even used that particular feature yet. Adding a "PAYMENT FEATURE" for the content locker would be great! One that takes Bitcoin Google Chrome Pay AliPay & Cash App. I'm sick of PayPal & stripe they frown upon skincare & adult merchants. I take Cash App payments ALL the time so I know people will use it in the adult industry for sure. Mostly because of price gouging from the credit card processors. To take credit cards means you're giving up 15% of all sales (plus fees!) because of the risk of chargebacks in this industry (the norm is 2.3-2.5%). My adult websites make great income, but it burns the pit of my stomach seeing them hundreds leave my account when it's time to give up that 15% :( So if you can make a feature that's gonna allow me to keep that 15%!? Holla' at me ;)

for Bugs

Be aware to start receiving lot of SCAM subscriptions. The plugin doesn't have a scam protection and is a front door for unwanted subscriptions. Customer Support doesn't help unless renewal of license for something they shouldn't charge since thats a plugin issue and not a customer. They should provide a product without bugs or errors.

arscode

Author response

We didnt noticed any SCAM subscriptions - but it depends what kind of users of the website do you have.
Also you should have updated Support - this is rule of Envato Market - not mine:
https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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