There are issues with SendInBlue functionality. Filed a ticket on their system as well as left a comments in the comments section. Developer stated he was on vacation a few weeks ago and still no contact or resolution. There are others stating the same issue and they are not getting any fix or assistant. *** Do not buy from this developer unless you are capable of supporting their bug fixes yourself ***
Looks like you have old version of the plugin - SendInBlue works fine just make sure that you are using latest available version from CodeCanyon.
I have not managed to make this plugin work and i have tried everything. Customer service is non existant and this has been setting back my mailing list growth tremendously. At this point I simply want my money refunded. This is unacceptable.
if it is the way that we could help you - please contact us to Support. At this moment I cant see any info form you - so I`m not able to verify the problem.
I don't even know where to begin with my frustration on this theme...
It has a fatal bug and customer support has yet to be helpful at all. When you make changes and click save, it reverts back to the original layout.
My husband (a former software engineer) and I (former SaaS executive) have both spend hours trying to figure out a work-around but have had no luck. What a waste of our time!
However, the worst part is customer support is virtually non-existent. It's been over a week since I reported this issue and I'm not even close to any resolution on this. That is completely UNACCEPTABLE in the software world!
As of now, it's completely unusable and it's been holding up the growth potential of my business for the past week+ while I waited for customer support to resolve this issue.
Unfortunately, I cannot recommend this product and I'm just hoping to get my money back at this point.
Correct - it was small bug but we have already fixed it and updated is on the way. It will be accepted by Envato today.
Incredibly versatile and does everything you could need a popup to do. The A/B testing feature also works great, and it includes informative analytics to help figure out how to get the best results in our Invest4Land website
It worries me that this plugin hasn't been updated in over a year now.
Looking at the version that was last updated, we have had three to four wordPress major updates, PHP updates and other bug fixes, tweaks and integrations for WordPress. I can see why there are so many having issues and worried that i have now paid for a plugin that will soon become incompatible.
Is there no update to the plugin since 4.7.5 (26.03.2021)?
Getting an error when accessing the settings page of the plugin. Have to roll-back to an older version of PHP to get this to work.
An error of type E_COMPILE_ERROR was caused in line 155 of the file **/wp-content/plugins/arscode-ninja-popups/include/campaignmonitor/class/services_json.php. Error message: Array and string offset access syntax with curly braces is no longer supported"
Looks like your installation went wrong or package was damaged. Please install it via FTP: https://www.youtube.com/watch?v=_xwue6fUNis
If you dont know how to do it - please contact us to Support and we will do it for you.