1,531 Reviews

for Feature Availability

I've tried many popup plugins for Wordpress and this one is bar far the most flexible and nicest looking. The developer is quick with support and is open to adding new features when requested.

for Bugs

Doesn't work. I tried several times, doesn't work. Also, he doesn't offer any good tutorial.

arscode

Author response

hi,

thank you for your rate. We have a lot of tutorials - its not very hard to open readme.txt and check it

- How to install Ninja Popups for Wordpres: https://www.youtube.com/watch?v=tzselcyp3H0

- How to import popups to Ninja Popups for Wordpress:
https://www.youtube.com/watch?v=Zwwt5iMFKIk

- How to set first popup on home page in Ninja Popups:
https://www.youtube.com/watch?v=re2tn9hhz20

- Difference between "Ready Themes" and "Theme Builder" popup themes:
https://www.youtube.com/watch?v=ERXckONCIQU

- Ninja Popups - Theme Builder quick preview: https://www.youtube.com/watch?v=gm5PvQ0DKYw

- How to set up popup on the certain (selected) Pages
https://www.youtube.com/watch?v=51ZI3CjmxTs

- How to use Exit Popup - Ninja Popups https://www.youtube.com/watch?v=i6zubh5qjiI

for Bugs

Very inflexible and the Theme Builder is unusable. Too much bugs and not mature.

arscode

Author response

Thank you for your rate but first please contact us to Support then we will be able to help you!

for Customer Support

They don´t give real support! The first time i ask for help they just sayed that i have to pay $20 for it. They made a plugin update that thoesn´t work and i have to pay an extra $20 to get fixed? The plugin was working before the update, so nothing changed in my site, the problem is in their files. I just updated! So every time you update the plugin you may have to open a ticket to them to fix some problem and even pay for the fix!
I really don´t think that is fair! And is really expensive! To pay almost the amount of a new purchase of the plugging ($20 / $27) because their updated failed!

arscode

Author response

Thank you for you rate! If you don’t have active Support - you won’t get it. That’s Envato rules. Not mine. We still would like to help you but you need to have active Support.

for Feature Availability

Features are well thought out, could have a bit nice UI.

for Bugs

This plugin does not work with my wordpress theme, I would like to cancel my purchase please. The help never arrives.

arscode

Author response

Plugin works with every WP theme.

1. You have problem with your hosting
2. We have sent you fix the same day - here is screenshot of our conversation:
http://arscode.pro/screens/2017-11-25_224444.png

We are helping every user - so help arrives just check your mailbox/spambox.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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