1,497 Reviews

for Customer Support

Keep away from this plugin! The author disables your automatic update and force you to buy support to able to update again!
https://i.imgur.com/huUVFJU.png
Reported to Customer Service.

arscode

Author response

Thank you for you rate!

1. You are cheater and you are using this plugin on 3 website and it is illegal and you are braking Envato terms (1 license = 1 website). We already raport it to Envato.

2. Your Support is out of date.

Suggestion - please dont buy any of our products any more.

for Bugs

It's three days that I'm trying to make it work, losing lots of time and money. The issue is that every time I update a form, the subscribe button gets automatically deleted! I tried the customer support but they did not manage to fix the issue

arscode

Author response

Thank you for your rate. Looks like 28 000 people doesnt have any problem with saving and only you have. Please fix bugs in your WP first! Increase memory for your WP.

for Bugs

Turns out this plugin stopped working 5 months ago. None of the contacts who enrolled using this plugin have been transferring to my email provider. Contacted 'support' and asked a simple question: How can I access the log file for the users who have enrolled using your plugin? They stated it's not possible, even though this is an option in the advanced settings and told me I would have to pay extra for their 'support;' even though I've never contacted them in the past for help. I would HIGHLY recommend staying far away from this scam.

arscode

Author response

Thank you for your rate. I` very sorry that you didnt listen to my advice. The best way is to have latest version of the plugin and re-new your Support (your is out of date: [supported_until] => Tue Jul 12 05:00:12 +1000 2016). Thats Envato rules -- not mine.

for Bugs

The plugin does not work. Items can not be edited.

arscode

Author response

Thank you for your rate. All elements "ThemeBuilder" popup theme cna be edited byusing drag n drop method: http://arscode.pro/screens/2017-09-26_183322.png
If you dont know how to drag n drop - please contact us to Support we will show you ;)

for Feature Availability

2 steps popup is awesome feature! and fast and great help.

for Customer Support

After some trial and errors, and with the support of the community managed to get it work with Mailchimp and custom fields.

for Customer Support

Good functionality and good and fast support in case something does not work as expected!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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