7150 comments found.
Hi, i have setup 2 separate popups. I then setup the one that pops up from bottom after scrolling on page to Welcome – Default Mobile Welcome Popup only and then setup the side opt-in panel one for Welcome – Default Welcome Popup desktop only. But for some reason the desktop one keeps showing up on the mobile. what would be causing this? Thanks
Hi,
please send us URL to Support and we will take a look www.support arscode.pro
Regards
Hello, I am using V4.6.1 but having SSL issue! What should I do?
Hi,
please send us URL to Support and we will take a look www.support arscode.pro
Regards
To Support please.
Can i use this plugin for the different wordpress blogs? I’ve three different wordpress blogs and i want to use this plugin to all of my web sites.
Hi,
You can use one license on the one website.
Regards
Hi!
I set up the plugin to opt in email but i don’t receive anything?
Can you please help me!
Geneviève
Hi,
please contact us to Support www.support.arscode.pro
Regards
Plugin causes ERRO 500 on wordpress, Be aware
Justy clean your browser cache and refresh.
Regards
I wanted to add popup to an elementor premade button but didn’t work. Please, how do I do it? The button has provision for link, what do I put in the link?
Hi,
please set link on button this way:<a href="#ninja-popup-XX">Some text here</a>
and add popup shortcode in to the text colun or text area in the very bottom of the Page:
[ninja-popup ID=XX]
ID is in Menu – Popups – ID column.
Regards
Your registration on your support website is not sending valid verification link so unable to login. After submitting ticket, no ticket number generate. So your customers can not check Ticket Status. Please do needful.
I send you my purchase code on your email I hope you will do the needful as soon as possible
Hi,
what is your e-mail – I will check asap.
Regards
We already have sent You the info.
I search for your email. Do not find latest email from support@arscode.pro
Thanks it working now
How enable SSL support? I got you plug in, but i can’t find any option to click on “support SSL”. I use plugin version 4.6.1 i mean newest version. Our http is “ajax.googleapis.com/ajax/libs/jqueryui/1.11.4/themes/smoothness/jquery-ui.css?ver=4.6.1” And this link is only enable when i got your plugin on. I won’t modify your plugin, because i payed for good plugin, but not half plugin. I’ll very appreciative for response.
HI,
if you need any help please contact us to Support. www.support.arscode.pro
Regards
PS You no need to enable SSL. JUst make sure that are link in your wp theme are via https.
hello, this is pre-sale question. can i make a button and when someone click on it pop up contanct form ?
Hi,
You will need to set 2 things:
1) Link (popup trigger)
2) Popup (popup with all content)
<a href="#ninja-popup-XX">Some text here</a>and please embed shortcode inside the Page/Post (this shortcode is a popup content). You can embed it in to the text editor or text column:
[ninja-popup ID=XX]
Regards
Hello, I have a problem. I dont know if my theme conflict. I am using your plugin on top of menu, when someone clikc a menu item, i want to display pop up contact form. so i added this #ninja-popup-XX, (of course i changed xxx) but it did not call pop up contanct form but when i add this link also on footer menu, two of them worked. it is weird for me, even it is woking like that, but it does not send any data even it does not show up thank you screen. but in the pop up creating section, there is preview section, when i test there, it is working nicely and send data and i could see thank you screen. could you please help me?
Please send me URL to Support and I will take a look: www.support.arsode.pro
hello, I sent you ticket in the morning but nobody send me respond, even i sent you email no answer. Please can you return back?
What is your e-mail ? I will check it.
please check ticket: [#619911]
We have sent You info 02/18/2019 10:09 AM Mon, Feb 18 2019 10:09AM
Have you got.it?
yes found it on spam, and replied it back
your link does not work. i mean below version link
Please follow your ticket. Thnx.
