8012 comments found.
Hello, support acelle mail?
Hi,
how can I help you?
Regards
hello, i’m ask you if support acelle mail sync
Very sorry we not support this mailing system but I will add it to our TO DO list.
thank you. please update me when is ready
Hi, the popup doesn’t load on my site, I have LiteSpeed cache activated and the JS is reported, should I excluded some JS files from being reported? If yes, which one should I exclude? Thanks in advance
Hi,
please send me URL to support[ – a t – ]arscode.pro. Also you can clean LiteSpeed cache nad then test it again.
Regards
How can we change the sender email address? Admin email address keep getting an email for the new submission on the form, Can we able to change it?
Hi,
you can change it in the main WP Settings (Settings – General). If you would like to change email “Subject” – please go to Ninja Popups – Settings – Advanced Settings: E-mail notification subject http://arscode.pro/screens/2023-10-27_121118.pngRegards
Hello! Any chance for an update? According to Wordfence security the plugin has a vulnerability issue.
https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/arscode-ninja-popups/ninja-popups-475-open-redirectThank you!
Hi,
Please make sure that you have latest available able version of the plugin. In this case you have v4.7.5 ans it is like 2 years old 
The best way to get latest version is download it from the CodeCanyon or Auto update.
Regards
Hi please I changed my website domain name, do you need to reset my license for this plugin to work in my new domain or should I simply migrate the website files and everything should work fine? Please help urgently. Thanks
Hi,
done, feel free to use plugin on the other website.
Regards
I need to move my license from one website to another. no reply from support. Any ideas how this is done?
Hi,
at this moment I see the plugin on this website: https://amandaflory.com/Please uninstall the plugin from amandaflory.com and I will be able to reset the code.
Regards
I no longer have access to that site I am afraid
Okey. The code is reseted. You can use it on the other website.
I want the overlay to be white with a transparency of about 50% so that visitors can slightly see the website. I have tried all overlay options, including adding to the custom stylesheet and nothing works. Even disabling the overlay still shows a solid white overlay. How do I fix this?
Hi,
please send me info to support [ – a t – ] arscode.pro and I will send you info step by step how to do it.
Regards
There is a week now that i send an email to reset my licensee with no answer. What I need to do to get this done?
Hi,
very sorry for delay. Your license key is already reseted. Feel free to use it on the other website.
Regards
hi guys! installed the plugin at a clean updated wordpress, but nothing is working. asked developer and he deployed it also… but nothing works. Has this to do with the new wordpress version?
Hi,
yes, it works fine with latest WP version. The best way is to download latest available version of the plugin from CodeCanyon and re-install it. For more info please contact us to Support: www.support.arscode.pro
Regards
Do you have a tutorial for popup on the click
Hi,
You will need to set 2 things: 1) Link (popup trigger) 2) Popup (popup with all content)
Please use link like this (it is trigger):
Some text here
https://pastebin.com/7A8jViGp
and please embed shortcode inside the Page/Post (this shortcode is a popup content).
You can embed it in to the text editor:
[ninja-popup ID=XX]
ID – is in Menu -> Popups -> ID column
Regards
Jake
Hello, I sent you a request to reset the license. It’s still not reset :/
Hi,
done – please check it. The license code is already reseted. Feel free to use Ninja Popupson the other website.
Regards
I want to use multiple Locked links on a page. ex to download multiple different files, but I want to have them locked just 1?
if the visitator, unlocks 1 link ( by submitting his details), I want all unlocked there’s no point in asking him to complete the details over and over again for each file. Is this doable? if yes, How? thank you
Hi,
there is noe feature like this – sorry. I lkie your idea and I will add it to our TODO list.
Regards
When is the plugin going to be ready for php 8+?
Hi,
thank you for suggestion. We are working on it and hope it will be ready asap.
Regards
Thank You
Any news? Looks like my clients hosting is going to force php 8+ very soon.
Hi,
could you send me info to support[ – a t – ]arscode.pro and I will send you dev version when it will be ready.
Regards
Please help me check email support@arscode.pro with Subject: Would you mind if help me deactivation key? to help me Reset Key for test website.
Thank you in advance,
Hi,
done – please check it. The license code is already reseted.
Regards
Thanks! It’s ok now, Regards
Good work!
Hello,
I would like to know if there is an option for using an inline-form integrated with the page content?
I’m not referring to a popup, but a form more like contact form 7?
Hi,
you can do it by using this widget: https://codecanyon.net/item/ninja-widget-extra-addon/4863488You will need main plugin (Ninja Popups) and the widget (Ninja Widget): https://codecanyon.net/item/ninja-popups-for-wordpress/3476479
Regards
Connection to sendinblue isn’t working, it says “no list selected”
Hi,
do you have latest available version of the plugin? Have you added new mailing list to the SendinBlue?
Regards
Yes I have the latest version, purchased yesterday and downloaded it. I have added a new list but also the other existing lists do not work.
Please send me wp admin and SendinBlue access to Support.
Where to send? I sent an email with the issue 2 days ago and created a ticket on your site, both with no response.
support.arscode.pro or support [ – a t – ]arscode.pro For few days we are on the vacation. We will answer asap.
Hi, I purchased a new 6 months support because I need help with a new button I add to an existing popup template. The problem is the button will not show in the front. It is behind all other stuff. How do I get it to move to the front and what shall I do to link it to the correct page?
I email your support 2 days ago but no answer so I try here!
Hi,
thank you for contact. We will try to help you asap but we are on the vacation.
Regards
Please send manual for this issue. I can’t wait a week!
Hi,
the best way is to use ThemeBuilder editor (http://arscode.pro/screens/2023-08-23_171541.png) then you will have access to drag n drop editor. Then you can drag n drop Button element (http://arscode.pro/screens/2023-08-23_171619.png). If you would like to put button on the top -please edit button – go to Advanced tab and set z-index like:1000 or more: http://arscode.pro/screens/2023-08-23_171815.png
Please check video tutorials:
https://www.youtube.com/@arscode/videos
Regards
2 of your 3 screenshot are broken and show 404.. Resend!
Delete ” )” from the link…
If I have a Wordpress site and add a popup to the front-page, can I add another to another page or is it restricted to 1 per website?
Hi,
you can add unlimited popups to the one website.
Regards
Great, any manual that work for that?
I only know how to add the popup under SETTING/WELCOME but not on any other page!
//Thanks!
More: https://www.youtube.com/@arscode/videos
hi, will you update ?
Hi,. what version do you have?
Hi, when tried to connect with MailerLite the integration didn’t work and it couldn’t load the email list from MailerLite in the setting page or even add the new subscriber.
Hi,
please make sure that you have latest available version of the plugin v4.7.7. Also please contact us to Support www.support.arscode.pro
Regards
I submited the ticket now, but how can I check the ticket status and I don’t have the ticket number!
880251. Please check your email.
Got it thanks so much
I’ve replied to your email a week ago and unfortunately no reply from your side. By the way, your support ticket system is awful !
Very sorry for delay we are on the vacation. You will get answer asap.
Didn’t get any feedback till now 
Hi,
very sorry for dealy (vacation). Please check your email.
Regards