7890 comments found.
Hi. I read that about a year ago there was a questions regarding support for WP Forms. I’d like that when clicking on a button a ninja popup shows which contains a WPform. Is is possible? Thanks.
Hi,
if there is shortcode that can be embeded in to the popup – it should works fine.
Regards
This comment is currently being reviewed.
This comment is currently being reviewed.
HI
My question:
IF
Page setting welcome popup name (ID) page load…
OK working
IF
[ninja-popup ID=3834] Click Here for Extra Bonus [/ninja-popup]
insert page content….click text…
OK working
IF
[ninja-popup ID=3834 autoopen=true] insert page content
Not working, not open. (not popup)
Where is setup? (autoopen)
Thanks
Hi,
please clone the popup and set it like a autoopen. I mean that popups should have different IDs.
Regards
Hi, I really don’t understand why the plugin itself doesn’t generate the code for a possible discount (other similar plugins do generate the discount code) I already installed another plugin that generates the codes, but I have not found how to connect them with this when a customer enters his email, only the web administrator receives an email, but the client does not receive anything how do i get this to work?
This message only reaches the administrator, without any design, too simple….. https://i.imgur.com/JIgRosL.pngHi,
it depends of the popup configuration. The best way is to contact us to Support then I will show you how to set it up. www.support.arscode.pro
Regards
Yesterday I wrote to support, they asked me for proof of purchase, I gave it to them, and they never responded, I better write you here.
My problem is that, when the client places his email, it only reaches the web administrator, the client does not receive anything, help me with that please!
Okey thank you. Please send us wp admin access to Support and we will check it.
Hi Look, this image is a plugin from the competition, without so many configurations everything works fine, even the plugin itself generates a code for the client.
https://i.imgur.com/cPvHKyw.pngthe following image has to do with the SMTP the competitor plugin sends directly to the email that the client places in the form
https://i.imgur.com/ADPBncv.pngbut yours sends it directly to the administrator and with a reply to the client, maybe that reply doesn’t work, wouldn’t it be better to send it directly to the client instead of the administrator? well the other problem is that your plugin does not generate codes, so I do not know what it can send
https://i.imgur.com/ftyoAYa.jpegRegards,
The best way is to send us wp-admin access to Support the we will be able to check errors and configuration.
Ok, in my case I got it to work by replacing “reply to” by ” cc”
But is there a way to personalize the mail that reaches the client, because it is too simple
https://i.imgur.com/F9aIGfO.pngNo idea why do I need a popup yet… One use is ads… can I insert some ads codes (those with ,script></script> type)? Or let me know what doesn’t work (or code that cannot be executed)?
Hi,
it depends of the JS script. Please contact us to Support and we will check it. www.support.arscode.pro.
Regards
does it work with adsense codes?
You can add custom JS video but we didn’t test with AdSense.
Regards
This is the main profile Thanks
Okey, we will do it after weekend 
I am still waiting for your help. I still wait to fix it almost two weeks now CAN SOMEONE HELP!!!
Please check your e-mail. We have sent you 3 times directions how to set it ut but you but you didn’t follow.
This comment is currently being reviewed.
Hello -
How do I have form submissions sent to another email address, not the one listed in Settings -> General -> Administration Email Address?
We have a client that uses this plugin and we are not the recipients of these emails, the client is. How can we change this?
Thanks
Hi,
pleaase edit popup and at the bottom find: http://arscode.pro/screens/2022-06-19_130432.png Also please make sure that you have set SMTP in your WP. You cvan use plugin like this: https://wordpress.org/plugins/wp-mail-smtp/Regards
Hello -
Thanks for your response, I have added their email address to that setting. We were already using that specific SMTP plugin.
If you need more assistance please contact us to Support: www.support.arscode.pro
Hi, I have requested support for the plugin as ReCaptcha V3 doesn’t work on this plugin, Ticket “ReCaptcha Issues [#259974]”
I haven’t had any response back for over a month! Can you please provide me with a fix or provide me with a ReCaptcha V2 version!
Error using V3 “Wrong captcha response!”
Thank you for info – we will double check it. Regards
I sent an email to be able to deregister the plugin in the local version of the site and transfer it to the online version. As a courtesy.
I had already sent two request emails.
Done. Please check it.
Ninja Popups with Uncode Theme the plug in does not make Awsome Fonts work. Is it possible to understand why?
Hi,
how can I help you ?
Regards
By installing the plugin with the UNCODE theme the AWSOME fonts are not displayed.
Please go to NP – Settings – Advanced Settings find Awsome font on the list and disable it.
Thank you very much. I have solved it.
Good work!
HI, i have create a popup in english and one popup in greek. Where i set which popup to open in the appropriate language?? Where is this setting? only this pls Thanks
Hi,
please send me info to Support and I will send you back directions how to do it: www.support.arscode.pro
Regards
I send it Thanks!!
Hi, no one has respond Pls i must resolve issue with wpml Somoene to respond Thanks
What is your e-mail? Also please check spam box.
Hi there, I’m getting 503 error when I publish my popup. I thried disabled WP Rocket, but still getting the error.
I opened a Support ticket as well, no answer.
Thanks,
Hi,
please install latest available version of the plugin v4.7.6
Regards
Hi, I already have the 4.7.6 version.
Please send me wp-admin access to Support and I will take a look: www.support.arscode.pro
Done
How come after 8 years you still haven’t found a way to add a countdown timer? This tech has been around for many years and is the one feature stopping me (and many others I’m sure) from buying this.
SOMEONE TO RESPOND I WANT TO DEREGISTER MY KEY TO USE IT TO ANOTHER SITE SOMEONE TO RESPOND
Hi,
your e-mail pls.
Regards
Done, btw: the best way is to add the code to the email :))))))
I purchase another licence in orde to resolve the issue with your plugin Someone to respond as soon as possible We wait several days for issue with WPML
Thank you. We will do it asap.
I still wait for the fix. I purchase it again. Can someone finally resolve the issue???
Please unlick it and I will be able to take a look.
Hi, The site is live now pls login and fix it SITE IS LIVE NOW
Thank you!
You fix it??
Please check your email and follow the ticket. All info + screenshot included.
Its not working pls login and fix it Insend creds and i purchase it to fix it Its not working
When I setup button to redirect to a certain url (let say to xyz.com), it only add that url after my domain(after button pressed it goes to www.mydomain.com/xyz.com) instead of proper redirect to xyz.com! Is this a bug or am I missing something?
Thank you. It works!
Hello, I am trying to troubleshoot integration with Hubspot, and have sent two emails with no reply. Can you please check to see if maybe they went to spam? Thank you!
Hi,
what is your e-mail? I will find you.
Regards
Hello, it’s theglobalcreator@gmail.com – thanks so much!!
OKey – please check your email.
Hi, great plugin! I just wanted to know how to disable admin email notification for subscriptions. Thanks
Hi,
what kind of notification is this ? Could you send me more info to Support: www.support.arscode.pro
Regards
Hi, thank you for your quick answer. Each time a customer fill the popup form we receive an email. We’d like to no longer receive these confirmation emails. Best,
Hm, please try to change email in the WP Settings -> General
Thank you, but we’d like to stop receiving email notifications at all when a customer fill a popup form.
Please send me this notification to Support. I double check it. When mailing list is set plugin doesnt send notifications.
