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Discussion on Popup Plugin for WordPress - Ninja Popups

Discussion on Popup Plugin for WordPress - Ninja Popups

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7976 comments found.

Marwanist

Marwanist Purchased

The support not working!! you handle the support email?

Got it. Please check your @.

Please handle my last email?

Ok. After weekend.

Mobile responsive template popup?

Clone popup – set your height for the field and set popup like a “Mobile popup”: http://arscode.pro/screens/2023-06-01_164907.png

The field is not for mobile also its not RTL

Correct – there is popup dedicated for desktop. If you need mobile – you need to clone it and change it to your needs then set it for mobile only.

Elfatrany

Elfatrany Purchased

Hello the plugin does not work with Oxygen and I am getting no errors on the page. I wrote a support ticket, sent an email, and no response. Please refund the purchase if no one is able to help.

Hi,

what is your wmail or ticket number ?

Regards

Marwanist

Marwanist Purchased

Hi,

can you add your plugins to envato market plugin, then we can update it from the interenal wordpress site via the plugin, many providers registered there

Hi,

please use “Autoupdate” feature in the plugin.

Regards

Hi,

can i use it as widget for sidebar or footer? sticky widget

How mamy websites do you have? Usually 1 purchase code works on the one website.

4-5 sites

Hi,

please send me info directly to support[ – a t – ]arscode.pro and I will help you.

Regards

Hello,

Why you guys are not reverting back to my ticket no. #193431. Its been 2-3 days and nobody is getting back to us.

We want to auto-close the popup when the user submit the contact form 7.

Thanks

Hi,

very sorry for delay, please check your @.

Regards

Hello, I can’t get the popup to work, it doesn’t open when I open my website, it only shows if I’m logged in as administrator but it doesn’t show if I’m not logged in. Even though I have the Disable for logged users and Enabled for logged users only options turned off. I have the plugin active, select the one I made and select to display on the home page.

Hi,

please make sure that you have latest available version of the plugin v4.7.8. Please send me wp-admin access to Support and I will take a look. www.support.arscode.pro

Regards

I just sent the ticket, please I hope to receive support as soon as possible, thank you.

Hi,

please check your email,

Regards

Hello, installed the plug-in, click popups library also activates the valid verification code display, in the import theme always shows 502 Bad Gateway, I have set the PHP time to 3 minutes, still have problems, please ask how to solve, I have operated according to the YOUTUBE video, whether there is a problem with this plug-in !!!!

I gave you backend access, please help me import the files in

The problem has been solved, thanks!

Good work!

I’m very interested in using this plugin, but I am unsure if it can conflict with my theme. Out of curiosity, here is my website: https://vlanderon.com Does this plugin align with my theme?

Hi,

Ninja Popups works with every modern theme as well with yours.

Regards

Is there any Rating and Review popup?

I can’t activate the plugin anymore, it gives me the following error:

Fatal error: Uncaught Error: Call to undefined function create_function() in /var/www/html/wp-content/plugins/arscode-ninja-widget/arscode-ninja-widget.php:140 Stack trace: #0 /var/www/html/wp-admin/includes/plugin.php(2314): include_once() #1 /var/www/html/wp-admin/plugins.php(192): plugin_sandbox_scrape(‘arscode-ninja-w…’) #2 {main} thrown in /var/www/html/wp-content/plugins/arscode-ninja-widget/arscode-ninja-widget.php on line 140

Here’s what ChatGPT said for this error: It looks like you’re encountering a PHP fatal error due to the use of the deprecated function create_function() in the ‘arscode-ninja-widget’ plugin. This function was deprecated in PHP 7.2 and removed in PHP 7.3. It’s likely that your PHP version is 7.3 or newer, which is causing this error.

Please update the plugin to support the php 8.0 version.

Hi,

we know this issue, please contact us to Support and we will help you. www.support.arscode.pro

Regards

Do you have integration with Perfex CRM?

Hi,

very sorry we dont have this integration but I like your suggestion and I add it to our TO DO list.

Regards

Please add it, so every user can create their own pop ups. Would be great, Perfex got a huge community.

i tried following the instructions about adding a click button with the popup on elementor, but it didnt work. sent a ticket. your help is appreciated.

Thank you. After weekend we will back to you.

okay, will be waiting. thank you

Working on it. The best way is following the ticket.

Regards

The plugin is not working on our site at all

Please send me URL to your website and I will check JS errors in the Wp theme.

Regards

waterbasecoating.com/

Thank you. Please send me wp-admin access to Support www.support.arscode.pro and I will set it for you.

Hi, please contact us to Support and we will help you www.support.arscode.pro

Regards

Plugin stopped working when updating to WP 6.2 and PHP 8.1/ I tried downgrading. – but plugin no longer work. No cache to clear – completely stopped working.

Hi,

please send me URL to your website to Support and I will check JS errors in WP theme: www.support.arscode.pro

Regards

Brand new purchase, just installed, every time I save a setting it puts me on the promote page. I have even saved to cut off the promote features because it was pointless on this site.

Can you please adjust your plugin to stop the harrassement level of “PROMOTE”? This is a purchased plugin not a free plugin, so this level of asking for promotion is absurd, especially as soon as I have installed the plugin. I have no idea if it even works yet.

Hi,

please contact us to Support and send me wp-admin access: www.support.arscode.pro First time I see this kind of issue.

Regards

(Update) – It stopped after I input my license code, but doesnt change that I am already annoyed with how aggravating this was.

Very sorry for this – but we haven’t implemented feature like this so I would like to double check it.

Hi, is there any documentation for the settings please? Is it possible to refresh the pop up following the subscriber completing the pop up and display a message like ‘here’s your discount code’.

Thank you, great plug-in btw.

I did send you guys an email about a licence issue.

OKey – please check your email (spambox as well).

Hello, there is the following problem in the plugin.

I select Open Sans as the font in the backend, but a different font is loaded in the preview or website!

Plugin current version. Wordpress current version. No cache in use or has been emptied several times. Has been tested with different browsers. No solution!

Look at the two pictures:

https://www.screencast.com/t/TxjrtHuM https://www.screencast.com/t/wy2UpIUSNAba

Would be great about a feedback. Thanks.

Hi,

looks like you website is overwriting popup settings – please contact us to Support and we will find a solution: www.support.arscode.pro

Regards

Hi, could you please help. It seem the GetResponse integration does not work. I select the GetResponse option in the “Mailing List Manager”, enter the api key, select a default list. I save the changes and clear the cache. Then test the popup form. It went through to the “Thank you” page without error. However, the test email does not show in GetResponse contact list.

The GetResponse API works normally (tested with Postman) so I think it’s something’s not correct with the API call from the NinjaPopups.

Please help.

Hi,

please contact us to Support www.support.arscode.pro Also please make sure that you have latest available version of the plugin v4.7.8

Regards

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