Discussion on Ninja Kick: WordPress Contact Form Plugin

looks_awesome

looks_awesome supports this item

Supported

This author's response time can be up to 2 business days.

1097 comments found.

Hi. Does this form support round robin lead distribution? I.e. the first enquiry goes to salesperson A, the second goes to B, third goes to C, and fourth goes to A and so on?

Hello AngeeZL,

This feature hasn’t been implemented yet, but we’ll consider adding it in future versions of the plugin.

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

Morthen

Morthen Purchased

Hi Guys, after purchase and install this plugin, I get an icon on header… Whats wrong here? Did I set anything worng?

www.rudii.ch

Please feedback…

Hello Morthen,

Could you please attach the screenshot and clarify what you mean? As I can see, the contact form trigger button is located over the header, but it doesn’t have an influence on it. You can change its position by changing the value of “BUTTON POSITION ‘TOP’ VALUE” field in “Ninja Kick: Contact Form settings/Button” settings panel.
https://www.dropbox.com/s/9w4f87tsu1kl05s/Screenshot%20at%202016-12-27%2019%3A31%3A38.png?dl=0

If you have problems with the website layout when contact form is opened, please try enabling setting “DISABLE POSITION:RELATIVE FOR BODY CHILDREN” (“Ninja Kick: Contact Form settings/General”)
https://www.dropbox.com/s/l7hikjkkuchwr1q/Screenshot%20at%202016-12-27%2019%3A31%3A24.png?dl=0

You can also try to change the value of the setting “THE WAY SIDEBAR APPEARS” (“Ninja Kick: Contact Form settings/General”) to “Sliding itself on the top of page content”
https://www.dropbox.com/s/tvsda2mbxh6pu9j/Screenshot%20at%202016-12-27%2020%3A30%3A48.png?dl=0

As I can personally see, there’re layout problems at iPad. The header is enormously high, and ninja contact form panel doesn’t display correctly. But I’m not sure if it’s caused by your theme settings or by contact form settings. I can also see the top menu appearing when you click on the form button from the bottom of the page when viewing on desktop browser. I’m not sure if it’s made intentionally through the theme settings or this is the conflict of contact form plugin with your theme. To fix layout problems please try tips above (disabling relative position and using sliding mode), play around with theme settings and contact us and send your URL and temporary admin access if it won’t help.

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

Hi, is there a way to open the contact form as a pop up in the middle of the screen? instead it to open on sidebar i want it will open in the middle of the screen like a modal. is this possible ?

Hello shay2880,

Unfortunately, it’s impossible and we don’t advertise this on item page. We can refund you if you request.

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

Hi. Congrats for the work. The text fields placeholder are in english. I want it in Spanish. The main language of my site is spanish, but te plugin still with text fields in english. How can I change it?

Hello galegreg,

The only Spanish language supported is Spanish (Spain), WP Locale – es_Es
https://make.wordpress.org/polyglots/teams/
https://es.wordpress.org

You can use Loco Translate plugin to translate form fields.

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

Does not send emails with mails: @mail.ru, @list.ru, @inbox.ru, @bk.ru. Perhaps there are others, but they all check is not humanly possible!

Hello Botya1982,

not sure about your claim. Such addresses don’t show validation errors https://www.dropbox.com/s/6716n70a8ynlp1l/Screenshot%202017-01-09%2010.38.49.png?dl=0 can we check live URL?

Best Regards,
Looks Awesome team

____________

Docs & FAQ | Send us message | Twitter | Facebook

spellslove.me

Hello Botya1982,

We’ve check your form at the frontend, there’re no errors.

Please check message log file message_log.txt, it can be found in “ninja-contact-form” folder. Please follow the instructions listed in the plugin’s guide:

If it won’t help, please try installing WP Mail SMTP plugin

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

y0y0y0

y0y0y0 Purchased

How do I get the button text to appear and stay vertical like the example on your http://contactform.looks-awesome.com website?

Hello y0y0y0,

Please open “Ninja Kick: Contact Form settings/Button” and select the option “Always visible” for “BUTTON TOOLTIP” setting:
https://www.dropbox.com/s/i98t9c095u9in7u/Screenshot%20at%202017-01-16%2014%3A32%3A07.png?dl=0

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

Can you check for a bug with the Flatsome theme mobile menu. On the mobile menu, after the nk contact form has been open and then closed, the ul.children class for the mobile menu has a style of left:-99999px so the sub-menu items can’t be seen. I’ve been able to fix this by adding the following css .nav-sidebar ul.children { left: auto!important; } You can check it on my site https://www.ryansmithphotography.com if you want to fix the bug, thanks!

Hello rsmith4321,

This bug is caused by the conflict with your theme. Please continue using your CSS rule.

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

Well I guess you could say it’s a problem with the theme, it only happens with your plugin though. That’s is one of the most popular themes here I thought you might want to check it out, I guess not?

Hello rsmith4321,

we don’t see connection to our plugin, there is some CSS we see in inspector https://www.dropbox.com/s/xtfbiq3t1pg4q73/Screenshot%202017-01-24%2010.30.31.png?dl=0 and it doesn’t comes from our plugin. Due to autoptimize we don’t see from where it comes

Best Regards,
Looks Awesome team

____________

Docs & FAQ | Send us message | Twitter | Facebook

“Mailchimp Opt-in” – so this is a checkbox they select when sending a message? Or there is no ‘send message’ and just a ‘subscribe’ box?

Hello chuckynyj,

Please look at plugin’s demo

You’ll see the contact form with the checkbox “Subscribe to our news?”
https://www.dropbox.com/s/j99xqw17e21a6o2/Screenshot%20at%202017-01-23%2019%3A25%3A13.png?dl=0
that corresponds to the subscribe question setting in mailchimp group of settings in “Ninja Kick: Contact Form settings/GENERAL”
https://www.dropbox.com/s/8nia2fxeunczxbv/Screenshot%20at%202017-01-23%2019%3A30%3A40.png?dl=0.

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

Hi,

I have a pre-sales question. I’ve created an external form using a marketing automation platform. It doesn’t generate a shortcode but I can get the code for the form (HTML, JS and CSS) or the URL to the form.

Is it possible to either copy & paste the code or add the form URL using an iframe inside the plugin?

Thanks

Hello akmhou,

Unfortunately, it’s impossible.

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

Thanks for responding to my question.

Hello, on our dev site http://beson4dev.com/ecctower/ when you click the button on the left or if you click the text link at the end of the content to open the panel, it works in ONLY Chrome. Does not work on IE, Firefox or Safari. Can you tell us why?

Anyone have any ideas? Seems to be maybe a theme conflict?

Hello mrpetesurfs,

Please submit ticket via form and send your URL and temporary admin access so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

Very nice plugin. I love it! But this plugin have a litle bug. Look:

http://i65.tinypic.com/a0fa0w.jpg

Pls fix it! And give me link for download. Thx :)

Plugins in picture: free

Rating-Widget: Star Review System, Activity Reactions For Buddypress

Regards

Hello peterus92,

It seems that you’ve posted this comment to the wrong discussion :)

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

I don’t think so :/ Your plugin destroy all tooltips.

Regards

Hello peterus92,

please leave support enquiries from account that was used to purchase. Thanks for understanding.

We don’t see on screenshot how our plugin Ninja Kick Contact Form can affect what you show. Provide live URL to check.

Best Regards,
Looks Awesome team

____________

Docs & FAQ | Send us message | Twitter | Facebook

Hi, I’ve just purchased the Ninja Kick: WordPress Contact Form Plugin and there are quite a few questions: 1. Is there any documentation explaining the use and the capabilities of the plugin? 2. I can’t seem to find a way to achieve the “REGULAR LINK” example from your sales page (e.i – Any simple hyperlink can call the form to slide as well. Try me!) 3. The form appears by default when activated on all pages on the website and the only way to turn it off is to check off each page in the setting which makes no sense when you’re working with 100’s of pages.

Please advise. Thanks!!

Hello PIvkovic,

1. Here’s the link to Ninja Kick: WordPress Contact Form Plugin documentation:
http://contactform.looks-awesome.com/docs/Getting_Started

2. To bind opening form to custom link, button, image or another element (“regular link” example) please look at
http://contactform.looks-awesome.com/docs/Customize/Add_Opening_Trigger_to_Your_Button,%20Link_or_Image

You can also use “ADDITIONAL ELEMENT TO TOGGLE FORM” field in “Ninja Kick: Contact Form Settings/GENERAL”
https://www.dropbox.com/s/pf2lwjqra5l7607/Screenshot%20at%202017-01-30%2012%3A27%3A09.png?dl=0
to bind the form to the element that already exists at the page, e.g. menu item.

3. There’re two sets of display rules for the form: global rules in “Ninja Kick: Contact Form Settings/GENERAL” that allow you to select where to show/hides forms,
https://www.dropbox.com/s/81tu4e7bn6r6142/Screenshot%20at%202017-01-30%2012%3A53%3A42.png?dl=0
and display rules for each form in “Ninja Kick: Contact Form Settings/Forms” that allow you to make this form appear at specific pages.
https://www.dropbox.com/s/anepcj14144a8du/Screenshot%20at%202017-01-30%2012%3A53%3A59.png?dl=0

By the way, to show contact Form button at your website, please use “Ninja Kick: Contact Form Settings/BUTTON/BUTTON VISIBILITY” settings.

If you can’t see you form after enabling form visibility button or binding it to custom trigger element, please check both sets of display rules and check if the “TEST MODE DURING SETUP” setting in “Ninja Kick: Contact Form Settings/GENERAL” is enabled.
https://www.dropbox.com/s/ljbirh3m0i60xud/Screenshot%20at%202017-01-30%2013%3A05%3A47.png?dl=0

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

bought this theme: http://preview.themeforest.net/item/cloudme-host-wordpress-hosting-theme-whmcs/full_screen_preview/13914445

scroll down to middle of the theme, there is a button that says “Sign Up Now”, cannot make the NK to slide when clicking on the “Sign Up Now” button. Please help.

let us know any updates here

It has been two days. Can you help us resolve this issue as soon as possible. Thank you.

Hello envat0,

Sorry for the long response. I haven’t seen your first ticket, maybe helpscout’s error. I’ve been able to find it by username only.

Please clear browser’s cache and check the website now. It that what you’d like to get?

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

Hi. PPQ: Only reason why I am looking for a contact plug-in is my problems getting the Contact Form 7 to work with Country-selection and Time-zone selection.

Also, if a user is logged in, I want to automatically fetch the already exisiting data, so the user wont have to type it in twice. Is that something you also support?

Thanks

Peter

Hello Peter,

unfortunately we can’t tell you about first thing, you can send us private message via our profile page and we send you plugin to try it if it works for you. Second thing is related to Contact Form 7 maybe, if it has this kind of functionality, our plugin doesn’t do anything like this/p>

Best Regards,
Looks Awesome team

____________

Docs & FAQ | Send us message | Twitter | Facebook

RR2014

RR2014 Purchased

Hi, Is there any new known conflicts with Avada theme that we should know about? I have been using this plugin for quite some time, and it has worked well, until now.

I haven’t added any plugins, so everything is pretty much as it used to be, but now I can no longer trigger the form from mobile menu. Otherwise it works. I can’t really say when the problem started since I haven’t checked the mobile menu for a long time.

Things tried so far: 1. Checked that my “Additional element to toggle Form” has right id. 2. Disabled all other plugins that are non-essential to Avada’s core functions. 3. Cleared all caches.

So I’m pretty sure that something is clashing with Avada.

Hello RR2014,

please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

(question) .. I really like this, great job – I’m using DRIP Email Automation, will we be able to connect the two? (thanks).

Hello keithagnew,

Unfortunately, we can’t help with this, we are not familiar with DRIP. Plugin sends messages to specified email, what happens next is out of its control.

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

Hello! I have just installed the plugin and it is causing some significant styling issues on my theme and Revolution slider. Would you be able to help please?

Thanks, Dan

Kanchenjunga

Kanchenjunga Author Team

Hello connect5media,

Please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also duplicate issue description in email.

Best Regards,
Looks Awesome

____________

Docs & FAQ | Send us a private message | Twitter | Facebook

by
by
by
by
by
by