Discussion on Ninja Kick: WordPress Contact Form Plugin

looks_awesome

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1118 comments found.

Another great plugin and just bought it, however can’t i set the width of the contact sliding panel can i?Do i need the other plugin to set width of the sliding panel?

Hello mstrhans,

Sorry for the long response.

Unfortunately, you won’t be able to do it through plugin’s settings and it can’t be done with additional plugin. We’ll consider adding this feature in future updates, but it can’t be implemented quickly.

I can give you CSS rules to change the width of the panel if you tell me the width you’d like to get, the position of the panel (left or right) and the way sidebar appears (pushing or sliding). I also need to know if you’re using third-party contact form’s shortcode with this plugin. You can submit ticket to our tech support with this information or send it in reply to this comment.

Best Regards,
Looks Awesome

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Hi there, I’m using qTranslateX and when switching from German to Eglish the fields don’t get the translations informations. Already checked with Codestyling Localization and the translations are there.

Hello, sorry we can’t really help with this. You should troubleshoot why output of built-in functions e() and _() not in language that is set for current page. Our plugin uses this functions https://www.dropbox.com/s/cu0bxkg4rntiofu/Screenshot%202017-04-12%2016.25.35.png?dl=0 so it displays what is detected by these functions. It sounds like core is customized or original functions are being replaced by qTranslateX plugin or something tells to use specific language

Best Regards,
Looks Awesome team

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Thanx for your reply! Making some changes in the file ninja-contact-form.php led to my wanted result :-)

Best regards, Chris

kisakov

kisakov Purchased

Good afternoon! Installed the plugin on the site and the footer of the site appeared indent. Also there was a second scroll bar. How to fix it? www.iwilllive.ru Thank you.

kisakov

kisakov Purchased

Thank you! The problem is solved.

kisakov

kisakov Purchased

Now the site is missing content. When you turn off the plug-in, everything appears again.

Hello kisakov,

please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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Does this have an option for me to exclude this from showing on certain pages?

Hello ianizaguirre,

Yes, you can select the list of pages where to show/hide forms using display rules
https://www.dropbox.com/s/f8yje5suhs75tbs/Screenshot%20at%202017-01-31%2019%3A12%3A18.png?dl=0

Best Regards,
Looks Awesome

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Hi, I’m using WP-rocket minify jss & css, would it be okay for your layout plugin?

well unfortunately, I was interest to buy. Thank you for your info.

Hi, I’m still curious would it be JS & CSS exclude option in WP-Rocket help your plugin to running without issue?

Hello Mulyanto,

yes you can add plugin scripts to exceptions and it should work

Best Regards,
Looks Awesome team

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Hi, I recently purchased your contact form plugin and so far it looks pretty sleek. Should be useful for conversions, but I need to insert the form on my landing pages. I am using instapage, but non of the pages show up in the option to display in the Ninja Kick settings. Any Idea how to insert form?

Hello joshua_kp,

Sorry for the really long response.

Please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

We’ll propose you refund if we find incompatibility with instapage, but we need to inspect your configuration first.

Best Regards,
Looks Awesome

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Hi, I bought Ninja Kick. I use it together with Avada, Visual Composer and Slider Revolution on the same site and pages. But Ninja Kick seems to cause some problems like causing weird glitches in the Visual Composers module animations, Full width row problems and making scrolling the page with your mouse causing glitches, like stuttering when scrolling the page. Are these known problems and what can I do about it?

Hello jojoba007,

please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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Hi, if I activate the cache plugin “wp-rocket” there is many white space at the bottom of my website. Do you have an idea to solve this problem? After deactivating your plugin there’s no white space any more… hope you can help me… thanks…

Hello werbekracher,

Please try to enable the option “DISABLE POSITION:RELATIVE FOR BODY CHILDREN” in “Ninja Kick: Contact Form settings/General”
https://www.dropbox.com/s/fko5din5qviyunk/Screenshot%20at%202017-03-03%2022%3A58%3A08.png?dl=0
and add the following CSS rule into “Ninja Kick: Contact Form settings/CSS/CUSTOM CSS” field
https://www.dropbox.com/s/bq5279x9myhac44/Screenshot%20at%202017-02-14%2017%3A09%3A18.png?dl=0


#ncf-body-bg {
  height: auto !important;
  bottom: 0 !important;
}

Please clear website’s cache and browser’s cache after saving settings.

If it won’t help, please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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Ive tried to follow your instructions for adding making an internal link then open the contact form however after editing the file it still does not work – is this something you can support with ?

Hello 21two,

please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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Hi, The plugin doesn’t work with Internet Explorer 9 – I don’t really mind because it is a very old web browser, but is there a way to hide the button on IE9 only? Thank you.

Hello cmarcc,

Please share your URL.

Best Regards,
Looks Awesome

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Hi, if you just look at your live preview, it doesn’t work properly with IE9. Thanks.

Hello cmarcc,

Unfortunately, I don’t have an opportunity to check our demo directly in IE9. I’ve checked it with IE 10 with IE9 mode enabled, the form works well although form animation is lost.

To hide it IE7, IE8 and IE9 please open “Appearance/Editor”, select your theme in top right corner and open header.php file. Than please add the following code snippet after<!DOCTYPE html>


<!--[if IE 7]><html lang="en" class="ie ie7"><![endif]-->
<!--[if IE 8]><html lang="en" class="ie ie8"><![endif]-->
<!--[if IE 9]><html lang="en" class="ie ie9"><![endif]-->

https://www.dropbox.com/s/zjc94l08visgyn8/%D0%A1%D0%BA%D1%80%D0%B8%D0%BD%D1%88%D0%BE%D1%82%202017-05-15%2014.28.16.png?dl=0

Than please add the following CSS rule into “Ninja Kick: Contact Form settings/CSS/CUSTOM CSS” field
https://www.dropbox.com/s/bq5279x9myhac44/Screenshot%20at%202017-02-14%2017%3A09%3A18.png?dl=0


.ie7 .ncf_tab, .ie7 #ncf_sidebar,
.ie8 .ncf_tab, .ie8 #ncf_sidebar,
.ie9 .ncf_tab, .ie9 #ncf_sidebar{
display: none !important;
}

Best Regards,
Looks Awesome

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Hi guys, just installed it and I only see an error :? Parse error: syntax error, unexpected ’:’ in **/public_html/wp-content/plugins/ninja-contact-form/include/Mailchimp.php on line 83

Can you please tell me whats wrong?

Hi that would be great, where can I DM you? At your profile and fill in the form?

Hello michaelmols,

update is approved and available to download

Best Regards,
Looks Awesome team

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That fixed it thanks!

Hi guys,

How do I decrease the number of rows (height) of the textarea? I am currently using contact form 7 with your plugin and have tried using suggestions from CF7 and by adding custom CSS to your plugin e.g;

ncf_sidebar .wpcf7-form-control-wrap textarea {

height: 100px; }

But nothing seems to be changing.

Can you please give me some direction?

Hello comradrush,

please leave support enquiries from account that was used to purchase. According to Envato rules we are not obligated to support our products that are bundled into third-party themes, you need to purchase license before or ask support from theme author. Thanks for understanding.

Best Regards,
Looks Awesome

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I bought the ninja kick series pack

Please move your request to this thread.

Best Regards,
Looks Awesome

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Ive tried to follow your instructions for adding making an internal link then open the contact form however after editing the file it still does not work – is this something you can support with ?

Hello aamitgs,

please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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I’ve followed the instructions for adding the scroll bar but I can;t for the life of me get it to show up on Internet Explorer 11. I know that people can or should be able to scroll with a mouse wheel and that IE11 users should update but it would really help me out if you know a fix for this. I’ve tried a few things and can’t seem to get it working.

Thanks,

Does your plugin integrate with getresponse please?

Hello cr4zy1w4n,

This feature hasn’t been implemented yet, but we’ll consider adding it in future versions of the plugin.

Best Regards,
Looks Awesome

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Hi NK Team,

Love the contact form slider. Face challenges in installing the NK contact form plugin. Unable to raise any ticket in NK’s support system; as our envato account is not verified. We couldn’t verify our Envato account; as don’t receive confirmation email from Envato, several forum posts suggest it’s a perennial issue with Envato. Changed Envato account’s username, email id etc. still haven’t received any confirmation email from Envato.

So, this forum is the only medium through which we can contact you. We can’t share our WP account credentials here. So, please send an email to info@noahdatatech.com and we can share all access credentials to solve this issue.

Best, Noah Data Marketing Team

Hello noahdatapvtltd,

Please open looks_awesome profile page and use contact form at the right sidebar
https://www.dropbox.com/s/jo8jc3eb4sncdi5/Screenshot%20at%202017-06-15%2018%3A04%3A58.png?dl=0
to send us message. Please duplicate issue description and send us temporary admin access to WP-dashboard of your website.

Best Regards,
Looks Awesome team

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Hi, I’m using your plugin and the plugin “sweet alert add-on for contact form 7”. After activation your plugin, the “sweet alert add-on for contact form 7” is not working… can you help me please?

Kanchenjunga

Kanchenjunga Author Team

Hello werbekracher,

Please enable “DISABLE POSITION:RELATIVE FOR BODY CHILDREN” option in “Ninja Kick: Contact Form settings/General”
https://www.dropbox.com/s/fko5din5qviyunk/Screenshot%20at%202017-03-03%2022%3A58%3A08.png?dl=0

Than please add the following CSS rule into “Ninja Kick: Contact Form settings/CSS/CUSTOM CSS” field


.sweet-alert{
z-index: 999999 !important;
}

If you’re using pushing animation
https://www.dropbox.com/s/5lz0xlpqxdqjuhf/Screenshot%20at%202017-06-21%2010%3A45%3A54.png?dl=0
for contact form please also add


/*for pushing animation only*/
.ncf_sidebar_push .sweet-alert.showSweetAlert.visible,  .ncf_sidebar_push .sweet-overlay{
-webkit-transform: none !important;
    -moz-transform: none !important;
    -ms-transform: none !important;
    -o-transform: none !important;
    transform: none !important;
    -webkit-transform: none !important;
    -moz-transform: none !important;
    -ms-transform: none !important;
    -o-transform: none !important;
    transform: none !important;
-webkit-transition: none;
    -moz-transition: none;
    -ms-transition: none;
    -o-transition: none;
    transition: none;
    transition-property: none;
    transition-duration: 0s;
    transition-timing-function: initial;
    transition-delay: 0s;
    -webkit-transition-delay: 0s;
}

If you’re using it in pushing mode and still get the issues after adding CSS, please consider using sliding mode.

Please don’t forget to purge all website’s caches and clear browser’s cache before checking result.

If it won’t help, please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome team

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Hi, can we use your plugin in a popup instead of a sidebar?

Kanchenjunga

Kanchenjunga Author Team

Hello clamant,

Unfortunately, it’s impossible.

Best Regards,
Looks Awesome team

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