Discussion on NEX-Forms - The Ultimate WordPress Form Builder

Basix

Basix supports this item

Supported

2118 comments found.

i dont know why now my form has an error, when I fill up the form and click on the send button, it sends me to this folder: ...wp-admin/admin-ajax.php

I can’t submit a ticket because my support expires, I think it is issue you should fix without an activate support license, it is not a customization request.

Hi, just use the pre-sales category. Thanks

All Fixed.

jamie136

jamie136 Purchased

We’ve had a bad experience with this plugin. The admin side doesn’t work properly in Safari, and the plugin often has to be deactivated and reactivated. But then it requires the Envato purchase code again and says it’s already been used! What a terrible experience, please fix these bugs.

Hi, please go to http://basix.ticksy.com and we will give you the proper updating procedure if you did nhot take a look at it in the docs.

Thanks

t0mi

t0mi Purchased

This plugin is great, but not useful for me. I can’t get rid of ‘Enter Company URL’ input in every form. Any idea how to resolve it?

Basix

Basix Author

Hi…please go to http://basix.ticksy.com and we will resolve. Thanks

turner2f

turner2f Purchased

Is this version 6.1 or 6.2 ?

Basix

Basix Author

Hi, 6.1.1

onbir

onbir Purchased

update changelog please

Basix

Basix Author

Done

hi, I changed the web site, it does not accept the form license I just bought. Please help me.

Basix

Basix Author

Slowly? We replied within 5 mins! We found you have more then one license so we need you to go to http://basix.ticksy.com so we can communicate privately about which license code you need freed up.

Thanks

Basix

Basix Author

Thanks, your ticket has been replied to.

Thanks

Moagi

Moagi Purchased

Hi just realised that my download doesn’t have the 4 free add-ons…I made my purchase during the special period can you kindly advice how I can receive the free add-ons.

Thanks

Basix

Basix Author

Thanks, add-ons sent :)

Moagi

Moagi Purchased

Got them many thanks :-)

Basix

Basix Author

Pleasure :)

lderpt

lderpt Purchased

In the last update started asking for the activation code every day. No backup. If clone your site or uninstall and intala lose everything

“NEX-Forms purchase code has not been activated. Please go to your admin panel to activate NEX-Forms in order to receive form data.”

Basix

Basix Author

Hi,

Please re-insert your purchase code into the activation box. We will remove the license free up from the deactivation and then we will add a manual trigger to free up a license. Apologies for the inconvenience this time around. With the next update this won’t be necessary.

Kind regards

Hi,

1. How a user can see preview of the form before submit form ? 2. How to set a field only readonly to user ?

Basix

Basix Author

Hi…1. Unfortunately not available at the monent. 2. Also not available via settings but you can do it with chrome or firefox developer tools.

Kind regards

Okay. Thank you for your reply.

1. I have just build a form and want to display it in a page. But the form is not showing properly.

Actual form : http://prntscr.com/duqoul

When attached in a page : http://prntscr.com/duqpf8

2. I want to add some date JS function like : User can only select date after today. before today, all dates should be disabled. Like : http://prntscr.com/duqrjh

Please help and suggest.

Basix

Basix Author

Hi,

Please go to http://basix.ticksy.com and we will assit on your support ticket.

Thanks

plum1

plum1 Purchased

This comment is currently being reviewed.

I’ve noticed that in Safari, the drop-down select menus don’t work. Is there a fix for this?

Thanks

Basix

Basix Author

Hi,

Please go to http://basix.ticksy.com and we will investigate it for you.

Thanks

I bought this plugin … query … where I enter my purchase code?

Basix

Basix Author

Hi, when you go into the nex-forms backend you will see a window asking for the code. Close the firstrun message window and then enter the code.

Kind regards

What’s the most secure mailing method option in this plugin? I’ve read PHP mailer is not very secure. I’d appreciate your recommendation.

Basix

Basix Author

Hi,

You can use WPMail or PHPMailer with SMTP. Those are secure.

Kind regards

Please improve the update procedure, it’s not very practical to have to: deactivate all related add-ons, delete plugin, reinstall, and then re enter license EVERY TIME we update.

Basix

Basix Author

Hi,

You dont have to deactivate all related add-ons. We will make the other point you have easier next time.

Kind regards

Thanks, you’re always very kind.

Basix

Basix Author

my pleasure :)

adavenue

adavenue Purchased

Hello,

After a holiday pause, I need to finish the form on ticket #959161, which is still unresolved – but now my support license has expired. Can we at least finish our conversation? Here’s my question:

You had asked if there was a possibility if I had the same name fields on the radios? For example you have 2 radio fields with a field name “radios_1”

Answer: I have multiple Radio Button questions, and I am not sure what you mean by field names. In the backend on the “Input” Tab , I have Input Name, Input ID (read only), and Set Options. On the “Label” Tab, I have Label Text and Sub-label Text. So where is the “field name” you refer to?

Basix

Basix Author

Hi…please keep the replies on the ticket. Thanks

adavenue

adavenue Purchased

That’s the point – I can’t. Can you reopen it?

Basix

Basix Author

Hi, the ticket is still open was never closed. If you can create a new ticket I will copy the previous one over. You can use the pre-sales category.

Kind regards

This form save all data into wordpress database?

Hello,

I really need some clarity on the reply-to option before I purchase the plugin. Basically I want to create several forms and when the form is received I want to be able to just reply to the person who submitted it via 'reply' Howerver it seems overly confusing? I found this in the comments from about 2 years:

You can do this as follows:

1. Add a text, icon-before, icon-after or icon-before/after field to the form.

2. Change the validation setting for the field to be validated as an email address

3. Go to the auto-responder.

4. Select the email field from the drop-down

5. Use the code place holders in the recipient email body (html enabled), i.e: {{yourfield}}

6. Save the form, and add to a page

7. Go to the page and enter your email address in the field as you specified it ion steps 1,2 and 3

8. Check your inbox and you will be able to reply to yourself (the email address entered in the field)

What I really dont get is point 3 above. Why would I add this to an auto responder to get the reply to email in the reply to box? Because this configuration (above) is set in the autoresponder does that mean I would receive 2 emails?

I really don’t understand how this part works to be honest and would think a simple setting like ‘reply to user’ would make it so much simpler?

Thanks – Andrew

Hi, Can you tell if a multi site licence is available? i just purchased and didnt realise it was for a single site. I will have to request a refund if not?

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