No documentation that works and no good instructions
Hi, First of all documentation is not a private thing. You can check the documentation before buying too http://webhelios.com/app/newspilot/doc/ . So we guess you didn't checked it before buying. Then we have a public FAQ page for our scripts http://support.webhelios.com/index.php/en/show/faq . We guess you miss that too. After all those, there is a support option on codecanyon from where you can ask any question and we answer and help our buyers everyday. You sent us an email from the support panel and we replied within 10 min. So we didn't get your point to give this poor rating.
Too many white screen errors not working as expected.
The white page error happens if the file encoding is not set to binary while uploading using filezilla. This is a bug of filezilla, not of newspilot. Also you've mailed us your issue and we replied. So before giving a poor rating, you should have wait at least for 10 minutes. If we refused to solve your issue then you can give whatever rating you want. But this is really unfortunate. We will hope you will change it once your problems are solved. Thanks
This is an excellent script to create a news website or to add to an existing website. When you contact the support by email is the same as when you make a phone call to someone. Just refresh your browser and you will see the answer.