Discussion on Newscodes - News, Magazine and Blog Elements for Wordpress

dzeriho

dzeriho supports this item

Supported

This author's response time can be up to 5 business days.

123 comments found.

plugin straight up doesn’t work. Put in the shortcode and nothing shows up.. give me my money back

Here you go! As you can see I cannot just give it back to you if you ask in the comments, so you’ll need to ask in your Envato Help Center. Sorry you couldn’t make that work for you.

Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Mihajlovicnenad.com

The product is unsupported as far as I can see… I bought it a week ago, it didn’t install correctly from WordPress no matter what I did. I logged a ticket and four days later still nothing. Eventually I did a combination of a WordPress install and overwrote the plugin folder with FTP and it came to life… That only led to another ticket asking for a very quick bit of advice on configuration of the demo package and a week later still nothing… I like the plugin, I really don’t like the attitude or total disregard for customer care. This app is sold with ‘support’ but it is not forthcoming. If you do manage to get the app installed and don’t stray from the default settings, you will like it, but good luck if you ever need to speak to the developer.

Hi, anyway, we do support the product, and we’ve had some other priorities. You’ll be replied soon. If you had issues with installation, that says something :) Usually you just upload a file, unless it’s a wrong file. Please be patient and you’ll be replied soon. Thanks.

Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Mihajlovicnenad.com

2 WEEKS now, and no update on my tickets apart from the snotty arrogant reply to my original comment, and you are still trying to convince everyone that you offer support on your products!

Hi, I don’t see your purchased badge. Maybe you’ve got refunded or you’re just in the wrong thread. Thanks.

Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Mihajlovicnenad.com

by
by
by
by
by
by