Discussion on Newscodes - News, Magazine and Blog Elements for Wordpress

dzeriho

dzeriho supports this item

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This author's response time can be up to 5 business days.

128 comments found.

plugin straight up doesn’t work. Put in the shortcode and nothing shows up.. give me my money back

Here you go! As you can see I cannot just give it back to you if you ask in the comments, so you’ll need to ask in your Envato Help Center. Sorry you couldn’t make that work for you.

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The product is unsupported as far as I can see… I bought it a week ago, it didn’t install correctly from WordPress no matter what I did. I logged a ticket and four days later still nothing. Eventually I did a combination of a WordPress install and overwrote the plugin folder with FTP and it came to life… That only led to another ticket asking for a very quick bit of advice on configuration of the demo package and a week later still nothing… I like the plugin, I really don’t like the attitude or total disregard for customer care. This app is sold with ‘support’ but it is not forthcoming. If you do manage to get the app installed and don’t stray from the default settings, you will like it, but good luck if you ever need to speak to the developer.

Hi, anyway, we do support the product, and we’ve had some other priorities. You’ll be replied soon. If you had issues with installation, that says something :) Usually you just upload a file, unless it’s a wrong file. Please be patient and you’ll be replied soon. Thanks.

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2 WEEKS now, and no update on my tickets apart from the snotty arrogant reply to my original comment, and you are still trying to convince everyone that you offer support on your products!

Hi, I don’t see your purchased badge. Maybe you’ve got refunded or you’re just in the wrong thread. Thanks.

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doesn’t work

Hi, please visit the support forum by following a link bellow, also you’ll need to be more precise than this. We really need some info about the issues. Thank you.

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Hi dzeriho.

It is possible to align the images, use 1-3 and cut -> diariserpis.com

ok background-position

Hi, sorry for the late reply. Our images are shown using the background-position, we’ve not added the alignment, but you can use custom CSS if you don’t like the “centered” look. Also, try adjusting the image ratio, and the image size to get proper results. Maybe background CSS isn’t needed at all. Thanks for your patience.

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Does it work with Genesis framework?

Hi, thanks for the interest. This plugin is a set of shortcodes, so basically it works everywhere where you can put shortcodes. Check the item details for more information. Thanks!

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When i set the grid format, it doesn’t matter how many columns i select, the last column is dropped to the next line.

Hi, it’s some theme CSS that interferes with our CSS. Please follow the support forum link below and open a ticket. Someone will reply shortly. Thanks!

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Hi Dzeriho, Hope you are doing well.

Just wanted to give you a heads up. While sorting out some issues with other plugins, I ran debug and logged it for the past 24 hours. I found several repeated entries in the log pertaining to your NewsCodes plugin.

Here is that entry: PHP Strict Standards: Non-static method NewsCodes::plugin_url() should not be called statically in /var/www/vhosts/example.com/httpdocs/wp-content/plugins/newscodes/includes/nc-admin.php on line 2342

Still absolutely LOVING your NewsCodes plugin! It is amazing what all can be set up with it.

Thank you!! LL

Hi, thanks for reporting. We’ll update the plugin soon, so you’ll be fine after the update. As for now, keep your notices off as your on a live site, and you don’t need these. They’re more like information for developers, not customers. Thanks!

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