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The product is unsupported as far as I can see… I bought it a week ago, it didn’t install correctly from WordPress no matter what I did. I logged a ticket and four days later still nothing. Eventually I did a combination of a WordPress install and overwrote the plugin folder with FTP and it came to life… That only led to another ticket asking for a very quick bit of advice on configuration of the demo package and a week later still nothing… I like the plugin, I really don’t like the attitude or total disregard for customer care. This app is sold with ‘support’ but it is not forthcoming. If you do manage to get the app installed and don’t stray from the default settings, you will like it, but good luck if you ever need to speak to the developer.
Hi, anyway, we do support the product, and we’ve had some other priorities. You’ll be replied soon. If you had issues with installation, that says something Usually you just upload a file, unless it’s a wrong file. Please be patient and you’ll be replied soon. Thanks.
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2 WEEKS now, and no update on my tickets apart from the snotty arrogant reply to my original comment, and you are still trying to convince everyone that you offer support on your products!
Hi, I don’t see your purchased badge. Maybe you’ve got refunded or you’re just in the wrong thread. Thanks.
Hi, please visit the support forum by following a link bellow, also you’ll need to be more precise than this. We really need some info about the issues. Thank you.
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It is possible to align the images, use 1-3 and cut -> diariserpis.com
Hi, sorry for the late reply. Our images are shown using the background-position, we’ve not added the alignment, but you can use custom CSS if you don’t like the “centered” look. Also, try adjusting the image ratio, and the image size to get proper results. Maybe background CSS isn’t needed at all. Thanks for your patience.
Does it work with Genesis framework?
Hi, thanks for the interest. This plugin is a set of shortcodes, so basically it works everywhere where you can put shortcodes. Check the item details for more information. Thanks!
When i set the grid format, it doesn’t matter how many columns i select, the last column is dropped to the next line.
Hi, it’s some theme CSS that interferes with our CSS. Please follow the support forum link below and open a ticket. Someone will reply shortly. Thanks!
Hope you are doing well.
Just wanted to give you a heads up. While sorting out some issues with other plugins, I ran debug and logged it for the past 24 hours. I found several repeated entries in the log pertaining to your NewsCodes plugin.
Here is that entry:
PHP Strict Standards: Non-static method NewsCodes::plugin_url() should not be called statically in /var/www/vhosts/example.com/httpdocs/wp-content/plugins/newscodes/includes/nc-admin.php on line 2342
Still absolutely LOVING your NewsCodes plugin! It is amazing what all can be set up with it.
Hi, thanks for reporting. We’ll update the plugin soon, so you’ll be fine after the update. As for now, keep your notices off as your on a live site, and you don’t need these. They’re more like information for developers, not customers. Thanks!
we have opened an tickets on the support site.
Thank you for your attention.!
Hi, support has some sick days, and is really lacking behind these days. Hopefully it’ll get better soon. Thanks for understanding!
hello the plugin is not working it will not display the lay out of the or template when its configured i am going to request a refund is this is not resolved
Hi, if you ask for a refund you’ll get it instantly. This plugin is really easy to use. Did you try our support forum, as there you get fast replies? Follow the link below. Thanks.
Hi , My support is just expired but I only asked in help center once and got very late reply. Could you please at least help me once?
I need to add “new” status after Post title on newscode post list is it possible ? And how to add it and set expire date of it ?
Hi, yes but this is considered customization, and by our support policy we don’t do customizations https://codecanyon.net/item/newscodes-news-magazine-and-blog-elements-for-wordpress/14714969/support So, valid support wouldn’t get you there. Anyway, Newscodes is really extendable and this is of course all possible. You can get a proper WordPress dev at UpWork or Envato Studio that’ll do this for you. Thanks!
HELLO THE PLUGIN SHORT-CODE IS NOT WORKING I INPUTTED THE SHORT CODE AND IT IS NOT WORKING
HI, YOU PROBABLY NEED TO USE THE TEXT MODE TO INSERT SHORTCODES, NOT VISUAL. Don’t use CAPS, but you can use our support forum here https://mihajlovicnenad.com/support and an agent will help out. Thanks!
you site is down and do not allow new registrants i attempted the apply the code via the text editor in visual composer and it dd nothing
Hi, it’s not down. You go here https://mihajlovicnenad.com/support then click the Connect with Envato. It says over there clearly. Thanks.
how can I show the year…and not just the Month-day—- in the “list – with featured”?
Hi, check the documentation, you’ve got a part where it says how to override any template, then go from there. This question of yours is also considered a customization, as it is not a part of the plugin itself https://codecanyon.net/item/newscodes-news-magazine-and-blog-elements-for-wordpress/14714969/support Consider renewing your support as it is Black Friday and the sales are on, if you’ve got more questions. Thanks.
Hi, great plugin! Is it possible to filter a list to display the most visited posts on the site?
Hi, well Newscodes doesn’t track how many times the posts are viewed. If you use a plugin for such function, it should have like a meta key in the database where it will simply record number of views. If you can achieve this then you can surely add a meta key filter in Newscodes and order by it. Thanks!
Okay, thanks for the info!
So why should someone use this plugin and not a newstemplate? The handling seems complicated and as the comments show here, not stable…
Only a person that hasn’t tried the plugin could say this Thanks for the interest!
You are right, even after second review I did not understand what the plugin does.. and after visiting wordpress.org for a demo, i did not help either form me. Just 1 review in a year. Why not make a screencast? People don´t have time to install something the do not understand- just to try out…
Free version is basically useless. We don’t have the time to maintain it. You’ve got reviews on item page here https://codecanyon.net/item/newscodes-news-magazine-and-blog-elements-for-wordpress/14714969 As for the admin preview, yes there’s no screeshots of those anywhere, except maybe the documentation? Did you check that? Here’s the link https://mihajlovicnenad.com/newscodes/documentation/ If after reading the documentation you still don’t know what is going on here, please just skip the plugin. Thanks!
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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