Awesome after sales support
69 Reviews
This script is poorly written and does not function as the description states. Upon questioning, the author first stated that I had to change products to their different package, then refused to refund the original.
This is a scam, plain and simple. They get twice as much money, and we get screwed.
-the software does not accept .5 hour increments
-recurring billing is defined by the authors definition, not the actual rules of accounting
-support is useless and replies to questions such as "How do I adjust x on the invoice" with only requests to buy their other products. I do not believe that the author wrote this script as they seem unable to support it.
-refused refund ("it has been two months") How am I supposed to know recurring billing does not work until it's gone through a billing cycle?
Poor product, poor support. this is a scam.
Author response
Hi,
Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
it's a fake Code, too much bugs, issues and worst support ever , you can't even make a support ticket , I'm going to complain codecanyon to refund . it's the biggest real total disaster I've ever met .
useless code
Author response
Hi,
Sorry! It seems misunderstanding
Please visit https://helpdesk.ultimatekode.com/ you will see the ticket option after scrolling down on the same page
The support link is placed everywhere, including the support tab of the item, description and documentation.
Regards
It's perfect, If just can handle monthly payments automatically Good job.
Author response
Dear,
Thank You! Here the problem is internationalization, very limited countries support it, we can help you to achieve it.
Regards
Thank you for all!
Good Support
We were really looking forward to using this script when purchased, however after over a months worth of bug fixing, we have had to decide not to continue with this
Author response
Hi,
Please use https://helpdesk.ultimatekode.com/ for reliable and fast presales/support as mentioned on the description page.
It is not the support section, you have not submitted any request
Regards
after i buy the product can't install
Author response
Hi,
Please submit a support request on https://helpdesk.ultimatekode.com, either tomorrow or on the Monday you will get the support
Regards
Excellent Support
The product have a lot bugs and some screens are not responsive
Author response
Hi,
Please use https://helpdesk.ultimatekode.com/ for reliable and fast presales/support as mentioned at description page.
It is not the support section.
Regards
Great theme and great support and great speed. everything are more than great. Thank you
Author response
Dear Customer,
Thank you for your kind words. Your words motivate us to improve more.
Regards
good code & support
Author response
Dear Customer,
Thank you for your kind words. Your words motivate us to improve more.
Regards
Outstanding
Author response
Dear Customer,
Thank you for your kind words. Your words motivate us to improve more.
Regards
the best,this is what i needed
Author response
Dear Customer,
Thank you for your kind words. Your words motivate us to improve more.
Regards
good script, good documentation and good support.
Highly recommend.
Author response
Dear Customer,
Thank you for your kind words. Your words motivate us to improve more.
Regards
nice
Author response
Dear Customer,
Thank you for your kind words. Your words motivate us to improve more.
Regards
Code Quality should be good! Please update the codes to latest framework.
Regards
Author response
Hi,
Thank You! Application is using Codeigniter v3.10 -new version 3.11 is released about one month ago so it will be included in upcoming release.
Please use http://helpdesk.ultimatekode.com to send your queries.
Regards
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