561 comments found.
Hi,
I have installed Neobilling script but after i enter my email and purchasecode it says
Success: Thank You! License updated, please refresh the page.
But when i refresh my page it asks me to activate
kindly help me with this issue
Kind regards
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
HI,
I have installed this application but after i enter mt license key it says activate ?
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
Hello? Would you please answer the basic issues with the demo?
Q1. Logo changes?
Q2. Payment terms updated?
Q3. Disable required fields?
Q4. Address fields?
Q8. Invoice images?
Q9. Why .exe .sh .php uploads allowed?
Q10. Signatures?
Q11. Stripe working proof?
Q16. Price groups?
Q17. Add to invoice search?
Q20. Sequence of products?
Q23. Admin fee for payments?
Q24. Apply bank/cash payment?
Q25. BUG: Multi-line descriptions viewed as multiple lines are wrapped to single lines in preview + PDF..
Please understand I am trying to help! Would happily support the project but need to know basic functionality is working.
BUG. Any multi-line line items on the invoice are not being retained when printed to PDF. Make sense?
So “Example example example
– quick brown fox.
– she sells sea shells.
– wood can a wood chuck chop.“
is converted to one line “Example example example – quick brown fox. – she sells sea shells. – wood can a wood chuck chop.”.
BUG. Another bug example in your demo with more details… The following is wrapped all into one line on BOTH the Invoice Preview _ + Public Invoice Preview _(/view?id=xxx&token=xxx) + Invoice PDF (/printinvoice?id=xxx&token=xxx) page.
Onsite Support, Service & Assistance
Notes:
–
–
Time: hh:mm (hh:mm – hh:mm dd/mm)
n.b. Billed in 30min increments
Do you understand what I’m reporting? Do you intend to fix these bugs in future?
5 days waiting and I’m thinking this is not an active project. I would buy Geo but the menu is not easy to use, making script a waste of money. Not mobile friendly and has same issues and inconvenience as this project.
Keen to buy and test this properly as only so much I was able to try out on a colleagues installation.
I really thought you would appreciate the feedback and bugs. Maybe this project simply isn’t being maintained anymore???
Hello! Good morning or good evening Dev!
Using Firefox and getting some bugsI Or I found lots of bugs. Please confirm so I can buy, or that you are planning on fixing these issues?
- Cannot seem to change the logo. When you browse and select a photo with PNG or JPG over 500×200px it makes no difference.
- Why when you create an invoice and change the Payment Terms, it does not update the DUE Date? Testing in demo again, but cannot do it. Says disabled.
- How do you disable alllll the crazy fields that require input??? e.g. New client but I don’t want to fill in address or phone, etc. Perhaps I do not have those details yet? I should not be entering fake details (“0”) to bypass the forced required fields. Is this something you would fix?
- Sequence of fields on addresses. Suburb should be on the same line with state and post code. Especially to save space on PDF.
- Similar to above, Payment Terms should also be at top of PDF… Please move from page 2-3 to below due date! Must be visible to clients.
- Currency settings are confusing. Please make it more obvious that you are looking at BASE / DEFAULT / SYSTEM currency, instead a different section which ended up being the currency converter!
- After clicking SAVE / APPLY etc, please remain on the page with an ajax pop-up showing changes have been saved. Then dismiss if you click anywhere or X. I find it annoying that I must right-click and click Back in the demo so far.
- Someone has uploaded lots of images to invoices. You can see them at the bottom. Why can’t you delete these attachments with the red delete button?? Nothing happens.
- When selecting an EXE file to attach, it accepts it and uploads, despite your demo having “Allowed: gif, jpeg, png, docx, docs, txt, pdf, xls”. Faulty??
- With adguard disabled, I could not get the signatures to load on the demo invoices. Right click on alt-text and “reload image”. It flickers but no image loads. Just the signature text “signature”.
- Do you have a video of the Stripe payment system doing a $1 invoice payment? Can you share a video please? Thanks! (already bought 2 scripts and Stripe does not function!)
- Preview of invoice in HTML looks fantastic! But when PDF it is MUCH larger. How do you modify the text so the data is smaller and more can fit into the table? eg. Codes, Description, Prices, Tax, Discounts, etc…. Can you please advise if possible so I can buy? Or the “(10%)” after tax/discount on line items, etc, etc, etc.
- Editing products, why when I go back and edit a product or edit after creating, does the Warehouse say “Warehouse (S)”? I didn’t select that. I selected “Warehouse”.
- Same thing happens for Item Category.
- Shame you have not allowed a switch to change the product to a service. ie. NO stock control!
- After editing and creating invoices, I can see NO WHERE to create a product group and assign item’s “Wholesale” price, OR edit/create invoice and change RRP product price to Wholesale Price. Nothing.
- When adding line items in Quote and Invoice pages, I have noticed that the Item search does NOT search the Item’s NAME or DESCRIPTION. It only searches the SKU. So if you search “Widget” for “Replacement Widget” it will not show! It will only show if “Widget” is included in the product hidden SKU. Please ix this! (unless just your demo is faulty!).
- A bulk product editor would make life much easier. Editing selected products, or editing 20 products per page, etc.
- Defaults. Should you not consider changing some of the defaults so they are more obvious. The things I see in settings and under modules just seems like they should be off or in test mode before being enabled. Anyway!! Thanks!
- Product order is not remembered. It seems to default to creation date (new to old). If I want to sort by price or name, then after returning to the page it should remember these small settings. Would you fix issues like this in future? Or are you only focused on implementing major functionality? Thanks.
- Creating a stock purchase against a supplier was REALLY painful. So many required fields that were uneccessary. Seems like these REALLY need to be able to be controlled by the admin some how? Can this be done? Or are you planning for it?
- Under the new object pages (invoice, supplier, return etc) you should be able to click ”...” at the right hand side of the Search Supplier box (for example) and show ALL suppliers in a pop-up. Can this be done? Same with clients. Perhaps you know their suburb but forget their name? You cannot search then!
Please let me know if you can implement these crucial usability fixes?
Really want to buy! But I am starting to feel this is a stale / retired project. Would you please respond with confirmation of issue and ETA for when fixed. I will then happily buy. Cheers!
PS. I have another 20+ bugs I have found in the demo. I don’t have time to type up for you now. Later!
PPS. If you need someone to test and find bugs in this project, please just ask!
PPPS. Your website support portal KB seems to reference other projects but not Neo Billling. Anything I’m missing? Neo Billing still active? Ta.
Q2. Ahh it was when a colleague recommended your app. Second time looking at your app this year – was previously given a login to their domain hosted script.
Query Q23:
Can I specify a % as an “admin” fee on top of amount charged?
E.g. Treated as a tax. So collected under a payment category of fees.
For example: 1.00% through Stripe (they see/view that 1% split as 90% and 10% (approx 0.9191919% + 0.0919191%). So would need to add a setting to “Calculate this fee Ex taxes or Inc taxes”. Make sense?
That way I receive an amount on top to cover processing fees.
Q24. I cannot see in the demo how to apply a payment. E.g. Perhaps Cheque payment, Bank EFT payment, cash payment, or even credit on account payment.
How do you do this on an invoice?
Does the functionality exist?
Thank you.
Hi, Thank you for your such a great effort to write it,
Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there,
At the end of page you will see big blue button -> submit a request
Copy and paster there or just refer it so we will assist you.
Regards
Can you not answer any of the bugs? Or issues reported? Thank you for your appreciation.
I really need you to answer the basic questions first. There are very specific questions regarding features and function. Especially with bugs I have reported. Would you do me the courtesy of responding please.
The link should be: https://helpdesk.ultimatekode.com/#tps_r
> 11. Do you have a video of the Stripe payment system doing a $1 invoice payment? Can you share a video please? Thanks! (already bought 2 scripts and Stripe does not function!)
Most useless system I ever seen, how can build a system where you will transfer an item from one warehouse to another with no space to put the quantity your’re transferring? I wasted my money and time purchasing this rubbish that I could not use in the end.
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
Hi, pre-sale question please. is it possible to add more tax IDs. In your demo in the company infos there is only one, we need to add at least 3 more Tax IDs that are required to be one invoices. second question please, is it possible de do packing slips or some alternative ? many thanks
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
I have issues uploading products. do you have a video tutorial on how I can upload product?
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
Hi was wondering if you have a integration with PayAdvanctage, one of Australia’s leading payment solutions. Allows PBay, Payment contracts, direct debits, credit card payments, and payment links pages.
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
DO you have the SAAS verison?
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
I pay extra for customisation to add payumoney payment gateway but the condition is that you have to add it in your update so that I will be able to get future updates also all have this payment gateway
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
Hello, a pre order question; do you have a french version of it ??
How can i see the total amount of due invoices? i mean if a have multiple invoices with a parcial pyment, i neeed to know the total debt amount of them, thanks you
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
Before I purchase this script, is there a way to get income and expense report longer than 90 days?
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
Replying my message after 3 months is not a good sign of reliable customer service unfortunatelly.
pre sales question :
Can I edit user role, i see your role as inventory staff they can set price and edit nor delete. So far I know Inventory guys can not see price. They only can see items, quantity in and out.
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
I get this at the installation page? Can any one help?
php_network_getaddresses: getaddrinfo failed: Name or service not known
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
Hi, Please visit https://helpdesk.ultimatekode.com/ , we offer sales/support only there, the ticket will replied to within timeframe if submitted any.
Regards
Hi. Is there a PHP 8 update for this? My server updated to PHP8 and the PDF functions are not working. I posted this question more than 3 months ago and never received a response. I could not login to ultimate code support page to post this question. Because my service provider upgraded to the lastest PHP version I am unable to print or pdf invoices and this includes my clients. Is this software outdated that it cannot run on PHP 8 or 8.1?
Hi,
Kindly instead of putting randomly comments ,
1. focus for a minute and read the application description after one paragraph you will get a support link banner
or
2. follow the standard way of support via the support tab -> you will be redirected to the support desk
or
3. Read the application documentation carefully at least 5 or 6 times you will be pointed out how to get support.
And for your question, there is no requirement to post a support ticket as well because it is described in the description page
Regarding Other questions:
No response in 3 months -
Have you submitted any support requests, please reply with your support ticket number.
Regards
hello i have some pre purchase questions while Testing found few bugs , 1) There is Return product option , When choose that , it suppose to return Product from Its Relevant Vendor , any how vendor selected and then selected Product , it should not allow to return more than stock inventory , e.g i tested , Doilies – 7, Paper, its stock inventory was 200 , i was able to Return 2000 , means this bug can lead miss lead accounts and also could be mis used , 2) also no transaction Recorded For Return with that vendor except in Return Records and Returned amount proceeded as sales income , 3) In Return there should be Return of sold product , from customer side ,