Some pre-sales questions:
1. Can an agent initiate chat with a website visitor (including the feature which collects visitor’s IP address, current page he/she is visiting, previous pages visited, GeoLocation etc.)
2. Can I setup triggers? (such as when a user spends more than say 15 seconds on a certain page, a predefined message pops up in their chat window and when the user replies, the chat gets connected to one of the agents)
3. Can I answer queries from multiple websites which belong to the same company (Website, Blog & Knwledgebase) form one account?
4. Does this plugin has Google Analytics integration?
5. Does this plugin allows to add default Social Icons in Chat Window?
6. Can an agent store a list of predefined replies/answers which can be sent with click of a button?
how to add nchat to website
I have a problem with your plugin, i have set my website to HTTPS and changed all the URLs, the only url havent changed yet is your URL ((http://studypedia.com/wp-content/plugins/nchat/images/debut.png'. This content should also be served over HTTPS.))
Advise where can i change it, best regards
Re-edit the form, and change the background image, and change it back again.
Done thank you
this plugin support mobile app ?
I need a chat redirect to multiple operators.
User is on page exemple1.php—> user chat with operator A.
User is on page exemple2.php—> user chat with operato B
can you do that ?
Hello, does this plugin offer a ‘leave a message as ticket’ function when no operator is online to answer the chat request?
Can i use “caned responses” to use often used phrases without typing them every time completely.
Can I charge my chat oponend to chat with me, e.g. for paied customer service?
Sorry, we don’t have support for those features.
Is there a solution for using this as a the operator on a mobile phone to answer people on the site?
Hello! I need i chat plugin that allows me to embed the chat window inside a wordpress page, using a iframe, so can create a page dedicated to the chat,
Is it possible? How to? I wanted to see how it would look like when embed inside a page.
I cant buy it if i’m not sure it will work as i need
Are there any planned updates before I purchase this plugin? It looks out of date.
Thank you very much
Generally love this plugin as I do formcraft. However, I can not assign myself as a operator. All my users are there, but why as an administor can I not assign myself or my associate admin?
hi can i chat with client on my iphone or any device and can this do random call agent?
What type of role operators have at permissions level? Are they administrators? Can I have non-administrator operators?
Do yo provide mobile apps to answer the chats?
Pre Sales Question: Can I have different operators and each operator is assigned a chat based on a keyword or a selection made through a drop down by the customer? For example if the customer chooses from 5 categories before initiating the chat, can the alert go to a specified operator based on the choice?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
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