nCrafts

nCrafts does not currently provide support for this item.

167 comments found.

Hello,

Some pre-sales questions:

1. Can an agent initiate chat with a website visitor (including the feature which collects visitor’s IP address, current page he/she is visiting, previous pages visited, GeoLocation etc.)

2. Can I setup triggers? (such as when a user spends more than say 15 seconds on a certain page, a predefined message pops up in their chat window and when the user replies, the chat gets connected to one of the agents)

3. Can I answer queries from multiple websites which belong to the same company (Website, Blog & Knwledgebase) form one account?

4. Does this plugin has Google Analytics integration?

5. Does this plugin allows to add default Social Icons in Chat Window?

6. Can an agent store a list of predefined replies/answers which can be sent with click of a button?

Thanks

how to add nchat to website

Hello,

I have a problem with your plugin, i have set my website to HTTPS and changed all the URLs, the only url havent changed yet is your URL ((http://studypedia.com/wp-content/plugins/nchat/images/debut.png'. This content should also be served over HTTPS.))

Advise where can i change it, best regards

Re-edit the form, and change the background image, and change it back again.

Done thank you

hi this plugin support mobile app ?

Thank you

hello, I need a chat redirect to multiple operators. exemple : User is on page exemple1.php—> user chat with operator A.

User is on page exemple2.php—> user chat with operato B

can you do that ?

Hello, does this plugin offer a ‘leave a message as ticket’ function when no operator is online to answer the chat request? Can i use “caned responses” to use often used phrases without typing them every time completely. Can I charge my chat oponend to chat with me, e.g. for paied customer service?

Thanks! Ci

Sorry, we don’t have support for those features.

Is there a solution for using this as a the operator on a mobile phone to answer people on the site?

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