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Hi there! I’d like to buy the plugin looks great! Sadly in my country, nobody uses Stripe or Paypal. Is it possible to use it with WooCommerce? Or MercadoPago? Thank you!
Hello! Yes, it is possible, however you need to customize it and set up the connection with your payment gateway.
Hello… can i have a refund …
this plugin dont work with my theme at all
Hi, please advise us the theme that you are using on your website. The plugin fits to the WP themes.
At the beginning we had some problems but now it’s working fine.
Also we bought a few customizations such a Availability calendar on the search form.
Now we need to add a new payment method to your plugin. We need to use Spanish REDSYS payment gateway (this is a credit card payment platform http://www.redsys.es/en/index.html )
Can you tell me the price and then timing for this customization (I need that you customize my actual source code) At the begining you say to me that the price for a new payment system are arround 100 or 150 USD
Hello! we need to check with our dev team if we have available developers now
OK. I’m waiting for your response
Hello! Please provide us with your email address via this form https://www.myhotelzone.com/submit-a-ticket and our developers will contact you regarding your project
Hi does the theme send an email to the hostel owners to let them know when a guest books? How do I make this work? Thanks
Hi, yes, here is how to set up confirmation email http://hostel.myhotelzone.net/documentation-myhostel-wpplugin/#!/other-settings
Hi, I have send an email and also a ticket 6 days ago…. I have not got a reply. “CRO Issue” – when a new reservation is made where the check-in date is the same as the check-out date of on a previous booking…. the CRO merges the two bookings.
Can you please get back to me on this – the CRO should do this – it seems to me that it is a bug.
Hi, apologies for this – let us check and get back to you.
Hello, I have bought this plugin, but i want to install it together with the demo content, Is it possible, and how do I go about it? Please reply ASAP
Hello! In order to install the plugin you need to follow the documentation http://hostel.myhotelzone.net/documentation-myhostel-wpplugin/
Can you tell me what is the difference between My Hostel and Mini Hotel?
I am setting up a refuge (hostel) website for a client. This seems OK for the booking. What I need to know is as the demo seems to show rooms. Is it able to just show total beds available as well?
Can I synchronize the availability of my properties, airbnb, windu, homeaway, etc? Thanks
Well, if I am to follow the basic install process of WP then this plugin has failed.
I followed your documentation (which is out of date as well, regarding links and images), and it seems that the only pages that were created were:
Confirmation, Invoice, Additional Conditions, Policies, Check In, Check Out and Cancellation.
The first three pages in the Documentation do not exist. If I view the pages all I see are black pages or some simple text. Nothing like in your documentation.
Also on the settings page, I cannot set any of the Select Payment Modes: If I untick or tick any of the boxes it simply reverts back to the default.
I fear I will face more difficulties, so let me know if this is fixable and I can see if we can salvage the plugins usability.
Let me know ASAP as well please as I am on a deadline.
Thanks in advance
Further to above. This doesn’t seem to recognise my version of qTranslate installed, as I get this on the Management screen in the calendar: [:en]4 Bedroom Dormitory[:]
Hi, here is the link to documentation http://hostel.myhotelzone.net/documentation-myhostel-wpplugin/
Please double check and if the issues are not addressed on the documentation , let us know and we will fix them for you. Regarding qTranslate – here is the link to relevant section of the documentation: http://hostel.myhotelzone.net/documentation-myhostel-wpplugin/#!/localization
Well firstly the qTranslate issue is based on your interface having the issue and if you state that it automatically updates to the different languages, then this is an issue you need to resolve.
As far as the plugin basically not working, well I followed the instructions to deactivate and reactivate and teh required files didnt appear. So again, this is an issue that needs support.
Please provide the access to your wp-admin via this form https://www.myhotelzone.com/submit-a-ticket and we will check the issues. Thanks!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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