Swipe doesn't work on mobile. You have to click the image instead, it's entirely counterintuitive and makes the plugin pretty much useless. It's been flagged to the author in the comments for years.
Sorry to hear that the Multipurpose Before After Slider did not match your expectations!
However, I'd like to inform you that we haven't mentioned that this is present in the plugin and haven't introduced it lately. We believe the plugin pretty much does everything that's mentioned on the sales page. :)
Anyway, since you are not happy and if you find the plugin isn't useful for you without this feature, please feel free to request a refund and we'll process that for you immediately.
And, yes, the slider does not support the swipe on mobile. However, we do have this in our to-do list and will definitely see what we can do. Furthermore, please feel free to write to us and share your suggestions, so that we can work on it.
Doesn't work correctly. Many bugs. Few features. No answer from the support.
I am sorry to hear that the plugin isn't working fine for you.
The Multipurpose Before After Slider works fine at our end and we haven't heard of any existing issues from our users.
All our plugins undergo vigorous testing every now and therefore, we leave least possibilities for errors to occur. However, there are hundreds and thousands of WordPress themes and plugins that users use. It is hard to test a plugin with all of them.
This gives rise to exceptions when conflicts between plugins or themes may occur. We have received your ticket and have responded to it too. Please check your email and get back to us, so that we can investigate further and help you resolve the issue asap.
If we still find that there is an issue in our plugin and it cannot be resolved, we will definitely process a refund for you.
Worst plugin experience I've ever had. Destroyed hours of work. Took hours longer to fix. Do not use.
I am sorry to hear about this.
But, we've not come across any major issue with the plugin and neither have we been reported about it. Have you opened up a ticket at our support center?
If not, could you please get in touch? We'd love to look to into the matter and help you soon. I am sure we can help you set things up and you'll be happy enough to give us a 5 star. :)
In case we find that the issue is in our plugin (which is rare) and if we accept that it cannot be fixed, we'll process a refund too. So, please open up a ticket for us to see and help you get things working.
Slider doesn't properly work with Bridge theme(one of the best and popular wp themes on themeforest)
I sent a message to support 5 days ago and still didn't receive an answer from them.
I am sorry for the inconvenience caused! The Multipurpose Before After Slider is a stable product and should not be causing an issue. However, if you see something unexpected happening, we would love to take a look and help you resolve things soon.
You said that you have opened up a ticket at our support center. We usually get back on tickets within 24 hours on working days. However, the delay this time might be due to the weekend and the huge number of support requests we had to cater to. A member of our team will get right back to you.
I am sure we can help you resolve things and encourage you to increase the number of stars! ;)
There are several fundamental features missing from this plugin:
1. Cannot re-order sets in a slider
2. Cannot rename sliders
3. The Comparison Bar is too subtle, so most site visitors won't even realise it is a slider.
4. There does not seem to be a way to style it (i.e. adding left-right arrows or animation) that tell site visitors it is a slider.
5. I have contacted customer support and they said they are aware of all the issues but cannot help me and will not be improving this plugin. Instead, they are creating a new plugin and I would have to purchase that plugin as well if I want these features. They gave no indication when this new plugin might be released.
I am disappointed and annoyed and feel cheated.
I guess there is a misunderstanding! What our support executive meant was: we've resolved these concerns in the new version of the plugin which regretfully is not backwards compatible and so we won't be able offer it as a free automatic update. It will be launched as a new plugin. However, we will avail FREE upgrade to existing users.
Here is how this will work.
1. Request a refund of Multipurpose Before After Slider here. In the comment mention, you're looking to purchase for the new version of the plugin.
2. The new version of the plugin will be offered at the same cost as the Multipurpose Before After Slider.
You can't adjust the order of images at all. Once you do a comparison set it's fixed. Want to move one pair of images to another place in the carousel, you can't.
It also doesn't work properly when choosing image pairs. Once you choose the second image it will change the first image to be the same as the second. Only way to get this working is to first select the first image, then the second image and then go back to the first and select the first image again.
It's really hard to find before after slider that works great so I'm sad that this is also so lacking.
I am sorry that the plugin did not match your expectations. The Multipurpose Before After Slider has been an easy to use and most preferred plugin by many users. Anyways, I am sorry that it did not work as you wanted it to.
I would request you to please open up a ticket at our support center, so that a member of our development team can take a look at your requirements.