when we save a site with the Team Plugin Shortcode, an error appears:
Warning: Cannot modify header information – headers already sent by (output started at …./wp-content/plugins/modern-team-showcase/modern-team-showcase.php:1480) in /..../wp-admin/post.php on line 198
Warning: Cannot modify header information – headers already sent by (output started at …/wp-content/plugins/modern-team-showcase/modern-team-showcase.php:1480) in …wp-includes/pluggable.php on line 1216
How can we fix it?
Found the problem. The Plugin doesn’t work together with the Yoast Seo Plugin.
Hi, MTS is tested to work with Yoast SEO Plugin. Do you have any additional Yoast addons installed? Please drop a mail with the details to firstname.lastname@example.org to discuss this further. – Regards, Kartik
Be careful when purchasing this component. My bios stopped working and I requested customer support, which is included in the cost of this component, and after 5 days, I’ve had no followup or resolution. This component is great when it works, but it doesn’t always work, and it’s not worth the downtime when the component fails and you can’t get support.
It’s now been 7 days and no support.
Hi, Sorry! No support on this ticket. I suggest requesting a refund. – Regards, Kartik
Today after waiting 8 days for support, the developer told me to ask for a refund. I highly recommend finding another plugin! It takes hours to set this up and when it doesn’t work, getting a refund is of little value.
Display issues. I’ve set column setting to 6 but on the frontend it only displays the default 3. The preview in the backend shows 6 when updated. How can I fix this?
Hi, Please check reply mail. I can look into this for you asap – Regards, Kartik
The component does not work reliably. I could not get support, even after 3 requests over 8 days. Then, the developer told me to ask for a refund rather than fix the problem. It takes hours to set the bios up and it’s not worth the time if the component fails. Find a better SUPPORTED solution elsewhere.
Hi, I sent an email last week asking for support on an issue i have, Can you take a look please, Thanks
Hi, Please check the reply mail. – Regards, Kartik
Imported the csv, and it didn’t work. Created 93 entries out of 36 lines. Bio is an entry. Image is an entry. What’s up?
Hi, I tried using the CSV file you provided and found out the issue is stemming from the information entered in the ‘MTS Description’ field. I believe it is being caused by the ‘line breaks’ in the content. With the ‘MTS Description’ column removed the issue disappears. I am looking further into this and will update you with a solution by mail asap. – Regards, Kartik
I replied to you re-mail.
I need to display members in 4 column. after changing it from overall advance settings to 4 column. It is still not getting updated at front view. Please Help.
Hi, Please check the response to your previous support email at email@example.com so we can discuss this further and solve it. – Regards, Kartik
I’m having an issue with the search
When I search for any name is doesn’t sort / search any more.
Hi Paul, If you can, please try and identify the change you made to your site when the search stopped working. Also, please check the reply to your email and send in the details to proceed further. Thanks, Kartik
Kartiq, I have given you access to troubleshoot the search issue. What’s the status? it’s been over a week.
Hi, Please check the reply.
Hi Kartik, you are going to be contacted by WPML to resolve the compatibility issue. His name is Carlos. It’s the same issue as before. The search doesn’t seem to work when it is multi-lingual.
Pre Sale Question.
First of all nice plugin.
I have few question about this plugin. I have a website and its a theater website. I have many team member students and alumni. I would like to display with department wise.
1- Can I display my team with Round layout with Light-box in a different page?
Eg- I have a page called Our Cast where I want to display only actors not other team member. Cast will be a Department.
There is another page called Alumni and I want to display with same layout where only Alumni will be display.
Looking forward to hearing from you soon.
Hi, Thank you for your interest in MTS. Yes, you can have separate member groups (they are like categories / departments) showing up on different showcases. You can also have multiple groups in the same showcase. – Regards, Kartik
I submitted a support ticket regarding importing and the image field. Can you take a look at it when you have a chance, please?
Hi, Please check reply. Thanks, Kartik
I sent an mail to firstname.lastname@example.org but I do not receive a reply, so I write it again here.
1. Can you tell me what I would put into “Additional query args”. Currently I am setting the plugin. The first screen list shows all members. I want to make certain members that match the condition appear in the first screen list. How can you do it? The members I want to show belong to the Child Group in the Groups setting.
This is because if I click on a specific menu in WordPress rather than the menu provided by this plugin, I want to show the corresponding member list.
2. second question. Please let me know if there is any way to make one of the specific category filters invisible. Thank you.
Hi, Sorry, must not have received mail from username earlier. Here is what you can do -
1. Also create a main group/category with the child members. Now you can use this main category to show them.
2. You can choose which filter options you wish to show and hide. Please use the advanced editor (green button at top left of showcase) and then in the editor popup go to Overall settings, scroll down to filter settings and choose the fitler options that you do not want to show. You can also rename or re-order the filter options. If the filter options do not show up in the editor immediately you may need to press the Save settings button once in the advanced editor so that it can load all the options.
For further support please send an email to the support mail with your username. Will take it forward from there.
Is this plugin supported or not? I based a recommendation on it and am looking really bad, because the functionality is failing. If it is not supported, state it, so we can find something else. If it is supported, then communicate with us. Please.
We are really struggling with getting the searching/filtering to work. I am submitting another ticket. Please let me know if you receive it.
Hi, Apologies for the delay because of some technical difficulty. Please be patient and your support request will definitely be attended to tomorrow.
Hi, Please check the response mail. Happy to assist asap. – Regards, Kartik
Any chance of getting an update. We provided access on both accounts.
Hi, Please check response. – Regards, Kartik
Hi, how to disable filter “All” ?
Hi, Please refer to the plugin FAQs included on the team showcase editor pages. This question is covered there. – Regards, Kartik
already follow the code but there is a bug. when i click to other filter, it not showing the team members. how to resolve ?
Hi, Please drop a support mail to email@example.com for support on this. – Regards, Kartik
Hello, I’m working for a client that has your plugin, I’m trying to make the search work, can you explain to me how it should work? please.
If I have for example defined: MTS Location: Monticello Conte Otto Italy then I should find by searching the term Otto or Monticello too and isn’t working like that, also isn’t working for the terms inside content, can you please help me.
Hi, The search issue is fixed now. There was a temporary issue with a WordPress update. Please contact firstname.lastname@example.org for the fix. It will be on CodeCanyon asap as well. – Regards, Kartik
hello i have the same issue with the search form, when i search something the result always is “No results found. Clear search?”. thanks
Hi, This issue has been fixed. Please contact support at email@example.com for the fix. Being uploaded to CodeCanyon now. – Regards, Kartik
Thanks Kartik, I updated my plugin but it still doesnt’t work and in the mail of gmail they didn’t answer me, can you help me please.
Hi, The update is still in the review queue with CodeCanyon. However, regarding your mail, could you please mention some identifying marker about the sender information so I can identify your mail and respond? Not seeing anything related in the support inbox, sorry. – Regards, Kartik
Hi, thanks for your replay, i sent you the email from firstname.lastname@example.org, and already try your new version and the search engine still doesn’t work.
Hi Kartik, I have problem I can’t fine SAVE button in Showcase page, only LOAD PRESETS AND SAVE. But when I click it, its reset my options.
And second thing, im my options you are brilliant wodpress programs but UX is tragic, look like your competitor prepare beautiful setup / option page on https://codecanyon.net/item/events-schedule-wordpress-plugin/14907462
Its very simply, intuitive and nice. Sorry for that but, in my opinion you have to ask somebody to hel you design beter backend and after that I guarantee that your sales will grow more then 50 %.
Using the Load New Preset settings section will load a fresh new preset with its default settings. Please do not use it after using the advanced editor to make custom changes to your showcase. You can make the settings changes directly in the advanced editor. The Load presets and Save button has been renamed as the Save button was confusing to some people about the button’s function of loading a new preset. It is the Save button you are looking for.
And thank you for your feedback! It is noted and will be taken up in coming updates
For any other queries please contact email@example.com
There is way to export team members to a new website? where are saved all datas on db?
Hi, There’s one question in your FAQs that I need the answer to but the answer is missing. “Text added in the description field or any other custom field is not appearing in paragraphs. How do I fix it?” The answer field is blank.
We’re using the overlay preset and the text does not appear. How do we fix it? Thanks
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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