This author's response time can be up to 1 business day.
I have downloaded the script and uploaded it to our server, however upon install it’s telling me that mysql is unavailable, I can tell you right now that is incorrect because we own a web hosting company and mysql is online.
I also renamed the config.php file.
I can not proceed because of the errors within install, please could you look at this and perhaps get this installed rather than me trying to obtain a refund.
See here https://www.chattyzap.com/help/install
MySQL is not installed in your hosting.
MySQLi is installed, but not MySQL
Please check https://www.chattyzap.com/help/phpinfo.php
I thought your script only needs MYSQL?
The script need MySQL (not MySQLi).
Please active MySQL from EasyApache in your server.
I have other scripts working, I don’t quite understand
Ask the administrator of your server to install MySQL.
I have asked the team to look into this, and they are currently doing so and I’ll get back you
Here is what I have for you, your script does not work with php 7.0 – and our version of mysql, therefore it did not work, so we have back dated the php to 5.6 and it works, please make of note of this for people like me running the latest version of php and mydql
Script description: ==============>
Software Version: PHP 5.x, MySQL 5.x
doesn’t “x” mean that version or later?
x = any number
do you have admin demo?because the old one not wirking.thanks
User: admin Password: pass
thanks, and how to custimezed form for ticket?
please can i have demo login to check the system before buy it.
Please enter to http://demo.factorysoft.org/helpdesk/login.php
No matter what I do, I can’t seem to reset my password. i tried every username I can think of that I would have used, every email combo, and even went into phpMyAdmin to try and see what I can do.
I have tickets stacking up and I cannot for the life of me get access to this darn thing. I was getting in just fine weeks ago, and I guess I didn’t write my password down but that shouldn’t be an issue. The issue is that no matter what name I enter, it says the email and username are invalid, even on a reset.
Is there ANYTHING I can do aside from wiping this entire thing, starting off, and ticking off tons of my customers that have tickets in?
Go to phpMyAdmin
Open table hd_users
Set the password to 21232f297a57a5a743894a0e4a801fc3
Now login as user: admin password: admin
Hi, this system allow reply the ticket via email ?
can i reply the tickets via email (user) with your helpdesk system?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $8.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work