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I have downloaded the script and uploaded it to our server, however upon install it’s telling me that mysql is unavailable, I can tell you right now that is incorrect because we own a web hosting company and mysql is online.

I also renamed the config.php file.

I can not proceed because of the errors within install, please could you look at this and perhaps get this installed rather than me trying to obtain a refund.

See here https://www.chattyzap.com/help/install

Thank you Mark Pearce

Script description: ==============>

Software Version: PHP 5.x, MySQL 5.x

doesn’t “x” mean that version or later?

x = any number

do you have admin demo?because the old one not wirking.thanks

thanks, and how to custimezed form for ticket?

hi dear

please can i have demo login to check the system before buy it.

No matter what I do, I can’t seem to reset my password. i tried every username I can think of that I would have used, every email combo, and even went into phpMyAdmin to try and see what I can do.

I have tickets stacking up and I cannot for the life of me get access to this darn thing. I was getting in just fine weeks ago, and I guess I didn’t write my password down but that shouldn’t be an issue. The issue is that no matter what name I enter, it says the email and username are invalid, even on a reset.

Is there ANYTHING I can do aside from wiping this entire thing, starting off, and ticking off tons of my customers that have tickets in?


Go to phpMyAdmin

Open table hd_users

Set the password to 21232f297a57a5a743894a0e4a801fc3

Now login as user: admin password: admin

Hi, this system allow reply the ticket via email ?

can i reply the tickets via email (user) with your helpdesk system?

I just want to create a menu like your first page is. I don’t really need anything else. I am not a php expert, but will I be able to understand how to create just the first page with the tiles without it being too complicated?

estoy interesado en la aplicación, quiero revisar el demo, abro los link compartido pero no funciona

que tal estoy interesado en la aplicacion de mesa de ayuda por favor escribame a mi correo gercy20@hotmail.com para revisar el demo

mysql is unavailable, please help me