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I have downloaded the script and uploaded it to our server, however upon install it’s telling me that mysql is unavailable, I can tell you right now that is incorrect because we own a web hosting company and mysql is online.

I also renamed the config.php file.

I can not proceed because of the errors within install, please could you look at this and perhaps get this installed rather than me trying to obtain a refund.

See here https://www.chattyzap.com/help/install

Thank you Mark Pearce

Script description: ==============>

Software Version: PHP 5.x, MySQL 5.x

doesn’t “x” mean that version or later?

x = any number

do you have admin demo?because the old one not wirking.thanks

thanks, and how to custimezed form for ticket?

hi dear

please can i have demo login to check the system before buy it.

No matter what I do, I can’t seem to reset my password. i tried every username I can think of that I would have used, every email combo, and even went into phpMyAdmin to try and see what I can do.

I have tickets stacking up and I cannot for the life of me get access to this darn thing. I was getting in just fine weeks ago, and I guess I didn’t write my password down but that shouldn’t be an issue. The issue is that no matter what name I enter, it says the email and username are invalid, even on a reset.

Is there ANYTHING I can do aside from wiping this entire thing, starting off, and ticking off tons of my customers that have tickets in?


Go to phpMyAdmin

Open table hd_users

Set the password to 21232f297a57a5a743894a0e4a801fc3

Now login as user: admin password: admin

Hi, this system allow reply the ticket via email ?

can i reply the tickets via email (user) with your helpdesk system?