Support for Medical Prescription Attachment Plugin for WooCommerce

Support for Medical Prescription Attachment Plugin for WooCommerce

Cart 156 sales

webkul supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

Why are Order Attachments Required?

The feature allows customers to simply submit required and vital files like prescriptions, licenses, and images to their orders.

What if the prescription is rejected by the admin?

If the prescription is rejected by the admin, then the customer may upload a fresh prescription file.

Can a guest user purchase medicines from a retail pharmacy?

Yes, guest users can submit a prescription for medications that require one in order to be purchased.

Can the admin remove the order attachments that have been uploaded?

No, the admin cannot delete the attachments that are attached by the customers.

Does the customer add the prescription files after placing the order?

Yes, the customer can add prescription files both before and after placing the order.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


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