DeluxeThemes

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182 comments found.

Hi

Could you show screenshots of the new approval/waiting for moedration settings please ?

Thanks

backend settings i mean.

Never mind. When i see that amazing pre-sales support (no answer in 5 days…), i can easily imagine what it would be afterward… So in a way, thank you for the lack of support, as i was about to spend 100$ in userpro and all its module (if i had had my answer), but now for me any deluxe themes product = definitely a no buy.

Hello , apologies for delay in response , this was somehow missed ,generally this doesn’t happen the support tickets and comments are replied as fast as it can be anyway here is the screenshot that you were talking about – http://snag.gy/Ku1Sb.jpg hoping to see you again thanks :-)

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Hello,

When I disabled video and music options (UserPro>media manager>Allow Media Upload types). The tabs do not dissapearse.

Regards

Please, I need this issue solve as soon as posible. Until now I cant use this plugin because of that.

Also I see another problem. After I upload some pictures the are unaligned vertically. See this e.g.: https://drive.google.com/file/d/0B8LPBCsf9FRkSHdDTEpITGRFMFU/view?usp=sharing

Do you have a date to resolve this Issue?

Regards

I tested again the plugin today, but this issue still there :/

Hello Guys,

- Is there a way to add “Media Manager for UserPro” in the registration process (UserPro)?. - I got a bug with “Media Manager for UserPro” when I tried to upload 8 images at the same time. (I used the images examples from Windows).

Regards

Hello , I am afraid media manager cannot be added in registration form also I was able to upload more than 8 images at same time without any problem , please let me know if I am missing something thanks :-)

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After I upload some pictures the are unaligned vertically. See this e.g.: https://drive.google.com/file/d/0B8LPBCsf9FRkSHdDTEpITGRFMFU/view?usp=sharing

Hi. I have installed this but there is no page where the media shows and no new options on the profiles.

Hello , the plugin doesn’t create new page the medias are shown in profile page itself , please check thanks :-)

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Instagram tab is not working: 400 BAD REQUEST in /home/bengalca/public_html/wp-content/plugins/userpro-mediamanager/functions/media_functions.php on line 643

Hello, ok fine could you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact with the site url , it will be easier to track down the issue to closure there , thanks :-)

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Just sent you the url

Hello , I can see your ticket in our support queue , Our support staff is looking into it and will be replied soon . Thanks for your patience

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Hello,

After trying to setup the unit instagram for hours and explore all of your forum, I will contact to ask for your help.

First my question is this: Or is your guide to help with the Media Manager plugin? Because I think your sentence “Open a new app http://instagram.com/developer/ create and edit ict settings to make it work on your domain. In App Settings, please paste the Client ID into this field.” It’s a bit low…

Then even if I’m not having properly parameterize the application, I have managed to generate an access token but when I’m on my profile and I enter my username instagram I get the following sentence: You have ENTERED invalid username

While the user name is good, so here’s my second question: What should I do??? Thank you for your help by vanace. Regards,

Hello,

I can see that we have responded to you via the support ticket.

Thanks, have a nice day :-)

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Support is awesome, i got a bit of a CSS complain after the plugin update. They update as fast as possible for me with a custom file to upload. Thank you very much Shweta and DeluxeThemes team

Hello ,

Great – thank you for letting me know that :-)

Thank you for your support and interest in our plugin.

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where do we stand on embedding youtube urls instead of iframe codes because i just bought this add-on and the iframe code doesn’t work i get an OBJECT error that’s quite indistinct – can send screenshot … really need it to WORK please…

and i don’t even SEE instagram settings… so maybe i’m missing something somewhere???

Hello, could you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact with the site url , it will be easier to track down the issue to closure there , thanks :-)

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Hi there, is there documentation on how to let the user pull their Instagram pics? just by saving the Instagram username gives me “You have entered invalid username” error

Hi there, is there documentation on how to let the user pull their Instagram pics? just by saving the Instagram username gives me “You have entered invalid username” error

how do i disable tabs or stop users from uploading media types such as music? [userpro template=edit disable_photos_tab = 1 disable_videos_tab =1 disable_music_tab = 1] doesn’t seem to work… also tried selecting NO for music in allowed media for upload types.

Hello , our support staff is looking into your ticket and will be replied soon , thanks for your patience :-)

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is there an update on this?

is there a way to add media upload to /dashboard ? I’m trying to allow users to add their media from profile or dashboard pages, but uploader is only showing up on /profile/edit. I also tried user post_type=attachment on frontend publisher shortcode, but the media manager isn’t tracking my media uploads unless they are done through media manager uploader.

Hello ,

No, this cannot be done with the current setup of the Media Manager addon for UserPro plugin. To achieve this it would require several amount of code changes to the plugin – which would end up to customization.

Thanks, have a nice day :-)

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Hi,
Is it possible to put the “Upload media gallery” button somewhere more visible? Because users don’t know they have to click on Edit profile and afterwards upload the images and create a new gallery. Hope you can help me with that :)

Best regards!

Hello,

Thank you for writing to us.

No, this cannot be done with the current setup of the plugin.

Thanks, have a nice day :-)

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Hello guys,

- There is no way to disable the menu taps of Music, Video and Instagram.

- The photos (Photo tab) are well aligned, but when I enter to edit my profile the alignment breaks.

- I cant upload more than 4 o 5 photos at the same time. I only can upload one by one.

Note: All of these, I tested in a new wordpress demo site. I could send you my login access by inbox if you want.

Regards

Hello ,

Thank you for writing to us.

I can see that your ticket is already responded from our support staff – can you please check that once ?

Thanks, have a nice day :-)

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hi there, i just transfered my client’s site from my lab server to his domain and i cannot see any profile images…. files are there, all other links arr fine, all user pro images arr showing but the plugin’s images are gone, it is like it has lost the connection… any udeas? i am going crazy here cause this is a big and live site…. thank you

Hello ,

Thank you for writing to us.

Can you please help me with the steps that you have used to transfer the website – I guess you might have missed something in between.

Please let me know. Thanks.

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Hi, I was wondering if there are any plans to allow people to upload other files, such as pdfs, epubs, doc, mobi, etc…thanks.

Hello , yes sure this is in our plans and will be implemented soon , thanks :-)

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Hi,

I have updated Media Manager for UserPro add-on today. Every time I am trying to change some settings in some other plugins I am being redirected to the Media Manager for UserPro Instagram tab for some reason. Anyway, I decided to configure the Instagram Client but I am getting this error {“code”: 400, “error_type”: “OAuthException”, “error_message”: “Redirect URI does not match registered redirect URI”} when I want to generate Instagram Access Token. Any idea how to fix these two issues ?

Hello , could you please write to us at – http://codecanyon.net/user/DeluxeThemes#contact , it will be easy to track down the issue to closure there , thanks :-)

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Hello;
I have a Question:
I need to make a web site for copyright registration of visual arts, thats mean artist do that steps:
1- register on the website
2- upload they own made images/videos in specific category (they are few category like 2D Arts, 3D Arts etc …)
3- web master check that image if confirmed will published on his/her own page artist gallery 4- this upload have limitation like upload how many uploads per month by user level (Normal, Golden, Diamond …)
5- this levels and limitation by point that user can gain or buy also could be free for basic option
Thanks

Hello ,

Thank you for writing to us.

1. This can be done using UserPro plugin.

2. Media Manager does not provide a functionality for adding the image or video to any specific category.

3. You can set the admin approval for the uploaded media, then the media will be published on the website only when the admin approves it.

4. I am afraid, but this cannot be done with the current setup of the plugin.

5. This cannot be handled by Media Manager add-on for UserPro plugin.

Thanks, have a nice day :-)

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Hello, I only need pictures in the media gallery. Even though I disabled videos and music in the settings the tabs etc. show up on the profile. What can I do?

Hello ,

Thank you for writing to us.

Can you please try using the following shortcode on the Profile Page :

[userpro template=view disable_videos_tab =1 disable_music_tab = 1]

Thanks, have a nice day :-)

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