DeluxeThemes

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166 comments found.

How easy to implement with myCred?

For example would it be difficult to have this plugin work with myCred so that users get points for uploading images or deduct points for deleting images.

SAMSupport

SAMSupport Author Team

Hello ,

Thank you for reaching out to us.

Well, this cannot be handled from Media Manager Add-on. This has to be implemented in the myCred plugin to make this functionality available.

Also, you can check myCred add-on for UserPro plugin and see if you are able to achieve what you are looking for.

Thanks, have a nice day :-)

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weird occurrence… when i try to access my Jetpack Settings, i get redirected to UserPro Media Manager after about half a second of jetpack screen… AND it seems as though my jetpack settings are being ignored due to some kind of conflict…

any thoughts?

SAMSupport

SAMSupport Author Team

Hello ,

Thank you for reaching out to us.

Can you please make sure that you are using the latest version of Media Manager addon for UserPro plugin i.e. – v3.5 ?

If still, this does not help, can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , so that our support team can have a look at it and get the issue to closure there ?

Thanks, have a nice day :-)

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Hey the images upload, they show on the user wall but as soon as I refresh the page, they disappear. I can see the images on the userpro upload directory on my server!

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

There might be some conflicting issue with other plugins or theme installed in your WordPress Site . Can you please try disabling the plugins one by one and switch to default theme and see if anyone of them is causing the issues and let me know .

Thanks, have a nice day :-)

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I have userpro, bookmarks (standalone), and this plugin too..But I wasn’t able to achieve what I needed because I use buddypress ..Is it possible to turn off the features of Userpro like profiles & sign up so that I can use this plugin with Buddypress and in my current buddypress community which is the Kleo theme?

My question is not about Buddypress I do NOT want to change Buddypress but if install Userpro (YOUR PLUGIN)..will I HAVE to use Userpro PROFILES is my question…For Instance UserPro has a Buddypress Sync..but I DONT want to use Userpro for Profiles or registration only the media and bookmarks…Is this possible? I don’t understand why this is such a difficult question.

Nevermind I will just install Userpro myself for the answer I seek..perhaps there is some language barrier that your not understanding my very simple question.

SAMSupport

SAMSupport Author Team

Hello ,

Apologies for the trouble that you have faced. As I have already mentioned in my earlier responses, that you can disable the features that you do not want from UserPro plugin settings. In case you do not wish to use the UserPro plugin profile, then you can simply delete the profile page created by UserPro plugin and use your BuddyPress plugin’s profiles and same goes with the registration as well.

Well, sure – thank you for letting me know that.

Thanks.

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When my visitors upload videos to their profiles they go up on other peoples profile pages as well. Pictures stay in each persons profile page but videos seem to be shared on everyones profile. They appear under Media on all together with videos that dont belong to the same person. Also is there a way for the videos to not autoplay?

Thank you.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and get the issue to closure there ?

Thanks, have a nice day :-)

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POINTLESS! They ask you to write to them for support and then ask you to buy extended services to fix an issue on my site which was created by their update. almost 700 members on my site now have to go the weekend waiting for a fix. All the plugins have bugs from you guys (I own 4), I live with some but this one is a big one. You guys don’t know how to treat customers. When these were purchased there were no extended warranties! No one should have to pay for the mistakes made by the plugin author on updates. When you guys give us buggy updates you inconvenience US, your customers and the people visiting our sites. But some way some how, we the customers have to reward you for your mistakes. RIDICULOUS!

SAMSupport

SAMSupport Author Team

Hello ,

Apologies for the trouble that you have faced.

This is not the experience that we would like our customers to have. Can you please update the ticket that you have raised with the details of your website so that our support team can have a look at it and investigate further if that is the fault of Media Manager addon ?

Thanks, have a nice day :-)

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Is there a way to allow users to add video via front end publisher?

SAMSupport

SAMSupport Author Team

Hello ,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the current setup of the plugin.

Thanks, have a nice day :-)

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