DeluxeThemes

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178 comments found.

How easy to implement with myCred?

For example would it be difficult to have this plugin work with myCred so that users get points for uploading images or deduct points for deleting images.

Hello ,

Thank you for reaching out to us.

Well, this cannot be handled from Media Manager Add-on. This has to be implemented in the myCred plugin to make this functionality available.

Also, you can check myCred add-on for UserPro plugin and see if you are able to achieve what you are looking for.

Thanks, have a nice day :-)

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weird occurrence… when i try to access my Jetpack Settings, i get redirected to UserPro Media Manager after about half a second of jetpack screen… AND it seems as though my jetpack settings are being ignored due to some kind of conflict…

any thoughts?

Hello ,

Thank you for reaching out to us.

Can you please make sure that you are using the latest version of Media Manager addon for UserPro plugin i.e. – v3.5 ?

If still, this does not help, can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , so that our support team can have a look at it and get the issue to closure there ?

Thanks, have a nice day :-)

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Hey the images upload, they show on the user wall but as soon as I refresh the page, they disappear. I can see the images on the userpro upload directory on my server!

Hello,

Thank you for reaching out to us.

There might be some conflicting issue with other plugins or theme installed in your WordPress Site . Can you please try disabling the plugins one by one and switch to default theme and see if anyone of them is causing the issues and let me know .

Thanks, have a nice day :-)

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I have userpro, bookmarks (standalone), and this plugin too..But I wasn’t able to achieve what I needed because I use buddypress ..Is it possible to turn off the features of Userpro like profiles & sign up so that I can use this plugin with Buddypress and in my current buddypress community which is the Kleo theme?

My question is not about Buddypress I do NOT want to change Buddypress but if install Userpro (YOUR PLUGIN)..will I HAVE to use Userpro PROFILES is my question…For Instance UserPro has a Buddypress Sync..but I DONT want to use Userpro for Profiles or registration only the media and bookmarks…Is this possible? I don’t understand why this is such a difficult question.

Nevermind I will just install Userpro myself for the answer I seek..perhaps there is some language barrier that your not understanding my very simple question.

Hello ,

Apologies for the trouble that you have faced. As I have already mentioned in my earlier responses, that you can disable the features that you do not want from UserPro plugin settings. In case you do not wish to use the UserPro plugin profile, then you can simply delete the profile page created by UserPro plugin and use your BuddyPress plugin’s profiles and same goes with the registration as well.

Well, sure – thank you for letting me know that.

Thanks.

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When my visitors upload videos to their profiles they go up on other peoples profile pages as well. Pictures stay in each persons profile page but videos seem to be shared on everyones profile. They appear under Media on all together with videos that dont belong to the same person. Also is there a way for the videos to not autoplay?

Thank you.

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and get the issue to closure there ?

Thanks, have a nice day :-)

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POINTLESS! They ask you to write to them for support and then ask you to buy extended services to fix an issue on my site which was created by their update. almost 700 members on my site now have to go the weekend waiting for a fix. All the plugins have bugs from you guys (I own 4), I live with some but this one is a big one. You guys don’t know how to treat customers. When these were purchased there were no extended warranties! No one should have to pay for the mistakes made by the plugin author on updates. When you guys give us buggy updates you inconvenience US, your customers and the people visiting our sites. But some way some how, we the customers have to reward you for your mistakes. RIDICULOUS!

Hello ,

Apologies for the trouble that you have faced.

This is not the experience that we would like our customers to have. Can you please update the ticket that you have raised with the details of your website so that our support team can have a look at it and investigate further if that is the fault of Media Manager addon ?

Thanks, have a nice day :-)

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Is there a way to allow users to add video via front end publisher?

Hello ,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the current setup of the plugin.

Thanks, have a nice day :-)

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How disable media gallery seperator ? works fine [userpro template=view disable_photos_tab = 1 disable_videos_tab =1 disable_music_tab = 1 disable_instagram_tab = 1]

Hello ,

Thank you for reaching out to us.

Yes, you can use the same shortcode for hiding the particular content on the profile page.

Also please note that your support for the plugin has already been expired. I must request you to renew the same for continued support.

Thanks, have a nice day :-)

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You’ll write to me ? shortcode name if i buy now User Rating / Review Add on ? :-)

Hello ,

I didn’t quite get that – can you please help me with elaborating that to me?

Thanks, have a nice day :-)

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hello, is it possible when a user visite another user profile to see the images uploaded by this user?

For exemple I’m not the admin Im a subscriber and t I go visite a user profile and see his uploaded pictures?

Hello ,

Thank you for reaching out to us.

Yes, this can be done using Media Manager Addon for UserPro plugin.

Thanks, have a nice day :-)

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Hi, can users upload pdf, or .xlsx files?

Hello ,

Thank you for reaching out to us.

Well, this cannot be done with the current setup of the Media Manager plugin. However, you can do this by creating custom fields in UserPro plugin for file uploads.

Thanks, have a nice day :-)

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presales Q. 1. for Media Manager for UserPro, can i have a button to allow multiple selection on photos to upload in the user registration form? 2. how to amend the default avatar upload size?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for your response.

Yes, you can use the following parameter – “emd_thumb”.

Thanks, have a nice day :-)

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hi thanks u mean emd_thumb=80 ?? but it doesnt have any effect, all the avatar size is still different.. thank you

SAMSupport

SAMSupport Author Team

Hello,

Thank you for your response.

Thank you for Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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Hi :), after clicking on profile every media files begins to play at the same time automatically?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Also please note that your support for the UserPro plugin has already been expired. I must request you to renew the same for continued support.

Thanks, have a nice day :-)

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PreSale Q?

1) Can every member UPload (and) DOWNload video files?

2) If so, what other formats does it support? (e.g., .doc, .mov, pdf, .xlsx)

3) If so, can restrictions be set to only allow registered customers to be able to download these files?

Thank you in advance…

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

1. Users can upload the videos, but there is no option to download the videos.

2. To upload videos, you can specify the formats in the backend setting of the plugin.

3. I am afraid, but there is no option to download the videos.

Thanks, have a nice day :-)

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I’m running PHP 7.1 and let this plugin PHP Compatibility Checker have a check on this software I bought long ago. It found: Warnings: 21 Errors: 28 ! But it’s not important I guess? I wondered why I had only trouble for years with this software.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/extension.cache.mysql.php FOUND 27 ERRORS AND 1 WARNING AFFECTING 13 LINES

82 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7. 90 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 96 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 108 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 108 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 108 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 109 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 123 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 123 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 124 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 124 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 139 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 139 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 139 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 139 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 139 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 140 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 142 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 152 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 152 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 152 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 152 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 152 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 152 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 152 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 162 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 162 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead. 169 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0 – use mysqli instead.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/module.audio-video.asf.php

FOUND 1 ERROR AFFECTING 1 LINE

79 | ERROR | Using 'break' outside of a loop or switch structure is invalid and will throw a fatal error since PHP 7.0

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/write.php

FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE

66 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/module.tag.xmp.php

FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE

399 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/extension.cache.dbm.php

FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE

76 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/getid3.lib.php

FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE

599 | WARNING | INI directive 'safe_mode' is deprecated since PHP 5.3 and removed since PHP 5.4.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/module.audio-video.flv.php

FOUND 0 ERRORS AND 3 WARNINGS AFFECTING 3 LINES

377 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
460 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
622 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/module.audio.shorten.php

FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE

115 | WARNING | INI directive 'safe_mode' is deprecated since PHP 5.3 and removed since PHP 5.4.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/getid3.php

FOUND 0 ERRORS AND 2 WARNINGS AFFECTING 2 LINES

153 | WARNING | INI directive 'safe_mode' is deprecated since PHP 5.3 and removed since PHP 5.4.
1231 | WARNING | INI directive 'safe_mode' is deprecated since PHP 5.3 and removed since PHP 5.4.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/write.lyrics3.php

FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE

25 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/write.id3v1.php

FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE

26 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/write.apetag.php

FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE

28 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/write.vorbiscomment.php

FOUND 0 ERRORS AND 2 WARNINGS AFFECTING 2 LINES

25 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
31 | WARNING | INI directive 'safe_mode' is deprecated since PHP 5.3 and removed since PHP 5.4.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/write.metaflac.php

FOUND 0 ERRORS AND 3 WARNINGS AFFECTING 3 LINES

25 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
 31 | WARNING | INI directive 'safe_mode' is deprecated since PHP 5.3 and removed since PHP 5.4.
105 | WARNING | INI directive 'safe_mode' is deprecated since PHP 5.3 and removed since PHP 5.4.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/write.id3v2.php

FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE

32 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.

FILE: /wp-content/plugins/userpro-mediamanager/lib/getid3/write.real.php

FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE

25 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.

Regards,Eric

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Thank you for sharing the details – I have made a note of it and will look forward to fixing this in our future updates.

Thanks, have a nice day :-)

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hello, this is a presale question. Is it possible to show all users latest uploaded images on a page? So when a user uploads an image, it will show on their page and a page that shows all users recent uploaded images. Is there a shortcode for this? thank you!

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the current setup of the Media Manager plugin.

Thanks :-)

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hello, i want to but it now, i just need to know is there a way to show all media uploaded by all user in one page?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the current setup of the plugin.

Thanks :-)

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Hi! Can i to edit the template files in the child theme?

Hello,

Sincere apologies for the delay in response.

Yes, you can create the directory as “userpro” in your child theme and you can use the template files in that particular folder.

Thanks :-)

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I was going to buy this and UserPro but my brother bought this plugin and nothing in it works. The Instagram feed doesn’t work at all. If you try to embed YouTube videos the plugin will embed that video and 3 random other ones and then autoplay them when you load the page. The audio files don’t upload correctly and if you do somehow upload them, they dont play. This plugin is a disaster. Don’t buy it and waste your money. It needs to be updated and it’s quite obvious after many months of no update that the developer has no interest in keeping it up to date. You can find much better out there!

SAMSupport

SAMSupport Author Team

Hello,

Well, we will need to check the same on the website where you have installed the Media Manager addon. Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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CLEARLY, we are not the only ones having problems with your plugin.

I found this video about your plugin not working from 3 years. SAME ERRORS THAT WE ARE GETTING THAT YOU NEVER ADDRESSED OR FIXED.

Check it out here: https://www.youtube.com/watch?v=2slxWQq-cho

SAMSupport

SAMSupport Author Team

Hello,

Thank you for getting back to us.

Well, we are already working on this and this should be fixed in our next update of the plugin.

Thanks :-)

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Hi! When i click on the thumbnail of one member i see images of all members. How can i fix it?

Hello , could you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , it will be easy to track down the issue to closure there , thanks have a nice day :-)

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