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Reviews for Media Grid - Wordpress Responsive Portfolio

Reviews for Media Grid - Wordpress Responsive Portfolio

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Cart 12,995 sales
Recently Updated

875 Reviews

for Customer Support

The plugin is buggy and lots of features don't work. I messaged support and they are not helpful or friendly at all. Options that should be there aren't. You're better off using another grid. I've been using essential grid for years and never had a problem. I thought I would try something new, but it's not worth the hassle back and fourth with a support team that isn't passionate about the products they support.

Author response

After your 6 replies and two ratings in less than an hour... without having read the documentation nor followed my advices.. well.. probably Essential Grid is what you deserve!

(but for some reason you purchased another product :P )

for Code Quality

You guys issued yet another update that has broken my grids across the 2 websites I use them on. When I update and I make NO CHANGES to the grid, I shouldn't have to do work due to your poor coding. I have 2 licenses and will not be adding any more due to the fact that your poor coding during updates creates unnecessary work AND reliability issues. Absolutely unprofessional. Not only did you break the grids on my sites, but you added some unnecessary "-" character up next to the filters. This is just sloppy work and I personally do not need any additional work to do.

Author response

Hello, I'm sorry if you faced troubles upon updating the plugin but:

1- I'm pretty sure you moved from v6.x to 7.x, a major update requiring caution and checks.

2- almost surely you just have to simply save again settings (just press save) to recreate the dynamic CSS code

3- I didn't understand the "-" thing, related to filters. I'd need a link or a screenshot to comprehend.

for Design Quality

Along with being a well designed + functional plugin for portfolio + projects, the customer service is great. I tried a bunch of portfolio plugins (12 or so, free + paid) before deciding on Media Grid. You can showcase single items or multiple items in each lightbox, there are lots of lightbox options which allow custom sizing for individual items. It took me a few hours to get comfortable with the interface and set up, but once I did it was a pleasure to use, customize and populate. I did use some custom css to make it just right — there is a custom css tab within plugin settings. The designers really looked at all the variables when they made this plugin. I highly recommend this plugin for clean portfolio or project websites.

for Bugs

The support system won't validate me to ask questions. This lacks any bulk item configurations as far as I can tell. I wish it had been more clear on how the back end would work so I wouldn't have purchased it.

I gave it 3 stars because the media grid does what it says it does, but the presentation on the sales pitch is unclear, and there are bugs with the LCWeb support system which makes support non-existent right now.

If you want to do a gallery of like 20 things individually tailored, this plugin is great, but if you have 300+ images you want to handle, this is gonna be a nightmare, and I wish that was more clear before purchase.

Author response

Hello, I'm sorry if you faced issues registering, but it's a simple wordpress site going through the wordpress user registration.

I see your username but most probably the activation e-mail went lost or was flagged as spam. Feel free to get in touch through my profile form https://codecanyon.net/user/lcweb#contact to get the support site password.

About your final phrase: Media Grid is a contents-focused portfolio, not a photogallery. Please evaluate an exchange with my Global Gallery plugin.

for Customer Support

The support was excellent. All issues solved quickly

for Customer Support

Top notch support and an even better plugin! Highly recommended (!)

for Other

Sorry, it's not quick enough and complicated.

Author response

Hello, I'm sorry you didn't enjoy the plugin. If you are having troubles, feel free to ask for support

for Bugs

On a fresh wordpress install this plugin is great and does the job. However, I have found that using in conjunction with the Houzez theme the grid builder user interface breaks due to style conflicts. Specifically the `form-wrap` class name. I have to modify the plugin code myself to fix the UI which will break again if an automatic update is run.

It looks like the plugin author has namespaced most CSS class names, but not form-wrap. Please change this to mg_form_wrap like the other class names so the plugin does not break when being used with other themes and plugins. Then I will give 5 stars :)

Author response

Hi, "form-wrap" is a wordpress admin class setting precise CSS rules to inner elements. Because of this I use it.

However there are no changes made by Media Grid to elements owning that class. Almost surely there are other plugins/theme directly acting on that class, and this shouldn't be done.

regards,
Luca

for Bugs

Despite declared compatibility with WPBakery the addition of MediaGrid element to the page resulted in the generated page so badly damaged that none of the top browsers displays it.

Author response

Hello, you stopped answer to my ticket reply. WPBakery isn't surely a problem, then the issue must be elsewhere, but I'd need to check to help you further. Thanks

I do not recommend. The plugin does not work, even though I asked for support. Therefore, I also asked for a refund.

Author response

I'm sorry you stop answering your ticket.

As said, on every device I tested, I was able to use the plugin's builder without problems on your website (I also created/edited few grids)

for Customer Support

A well functioning plugin, with awesome features.
Also a superb support from Luca!

Highly rekommended!

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