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Hi. I’m an Elements subscriber and using this plugin that you have on there.
I can’t seem to be able to enable the text under the media item option anywhere – I can’t find it.
I went into settings and clicked the pre-set style “Light-Made for text under items”. and it still doesn’t work.
Can you please help out. I’m having a very hard time with your tutorials.
as written in the documentation, you have to enable it in the shortcode wizard
Ah. Can’t believe I missed it. Thanks!
my license code not working
I have only one domain
which is the error you are getting?
PS: remember it is only about the auto-updater
Could you let me know if this layout is possible – https://drive.google.com/open?id=1v2wZ7hxdzdC7GuQc4OQ0UPkMJ-2Z5mPc
I need the ability to add post meta over the featured images, so would need post Title and Post date.
Hello, the layout is surely feasible!
To also have the post date over images you also need the Overlay Manager add-on.
OK great, is it also possible to duplicate the second row of posts, so the first row just displays 2 post then all other posts are in a 4 column row structure?
Nope that isn’t possible. Using a dynamic grid you could replicate the layout but you’d have 2 + 4 for each cycle.
BUT, would be possible to use css to set first two items to 1/2 size
Then in the end the answer is yes.
OK great, I also need to be able to display the Wordpress post date, if I purchase would you help with setting up the grid?
Also is there a load more function?
As I said, the date can be displayed through the Overlay Manager add-on.
About load more: not actually. Because of layout-free engine, wouldn’t be so easy to manage between builder and frontend. I’d like to find a solution in next major release though
If you click on grid thumbnail to view images and videos and try to close it, “ㅁ” will appear like this.
Originally it should appear as “X”.
And the arrows on the left and right arrows also appear.
This phenomenon only appears on the PC.
(It works normally on mobile.)
pretty strange to see it only on desktop anyway give a try:
Disabling + re-enabling the plugin
Saving again settings
If you are using a cache or minifier plugin, clean its cache
Disabling and reactivating the plugin solved the problem. Thank you!
Hi, when I edit an item page – the page stuck and not fully loaded!!! probably because it loads all the wordpress media images (checked on network tree on consul). It is a poor solution edit the item media this way instead of using the wordpress standard gallery edit. I turend off all plugins and used wordpress twenty theme – it still stuck! Please advice or chagelog for a fix because my website doesn’t work.
pretty strange, I also use WP thumbnails on backend then the server impact is very small.
Please open a ticket giving me a WP access to check: http://support.lcweb.it
is media grid plugin PHP 7.2 compatible?
sure, no problems
Ciao. Non mi è chiaro se esiste la possibilità di creare album con foto di copertina che aprano differenti gallery.
per quello sei sul plugin sbagliato. Lo fa Global Gallery
Si possono mixare contenuti nella stessa griglia, video/foto?
E se si volesse mettere sotto chiave una gallery, sarebbe possibile farlo rendendo direttamente non raggiungibili anche i file immagine?
Perchè conosco già il tuo plugin private content ma non mi pare che si possa evitare che un media possa essere raggiunto direttamente conoscendone il link.
Global Gallery è soltanto relativo alle foto, in quella collection puoi settare un blocco per essere un link a un video, ma non lanciarlo nella lightbox.
Non è possibile restringere links diretti con il solo PHP, quindi non puoi farlo in nessun modo. Ovviamente puoi restringere la visualizzazione della galleria
Grazie. Capisco per la messa sotto chiave. Per i video è un peccato, perchè dai lightbox che vedo presenti nelle features, come prettyphoto o altri, in teoria sarebbe possibile aggiungere un video. Sarebbe interessante prevederlo in una futura release, perchè il plugin è davvero bello, e poter fare una gallery con contenuti foto e video è una esigenza abbastanzo normale dopotutto
Se vuoi la mia lightbox li supporta alla grande (è un altro prodotto) ma Global Gallery è totalmente incentrato sulle immagini.
Per avere i video dovresti fare l’implementazione jQuery nel sito
Ho bisogno di fare gli album… Ok jQuery, ma nel BO eisterebbe già il campo per aggiungere il video?
C’è il campo link. Dovresti intercettare il click e lanciare la lightbox.
Non proprio il lavoro più facile del mondo, ma in teoria è fattibile.
Hello, before buying I would like some information.
If I understand correctly, we create a page, including a gallery containing items.
I would like to know if we can open an item in lightbox on another page than the one that includes the gallery?
Thank you in advance for your answer. Cordially.
the lightbox is contextually shown where you have the grid.
Probably I didn’t understand your aim but what is the point to have the lightbox on a different page where you don’t have the grid?
I did not get any item titles on grid. Is there a minimum column width or something for titles?
Would be a very cool feature to enable a title tooltip
if your items are tiny, then there’s an automated system hiding texts
Hi there! I believe there is a new update coming out from you. Do you know when? There were some features I was hoping to use for the update. I’m building a new website and I just wanted to make sure we’re moving forward.
I just released an update for the upcoming wordpress v5.0, nothing new though
Ooh, does that version allow us to add categories/filters to the Custom Media Gallery area under Source? I think there was a mention somewhere on this being an upcoming feature.
I’m not understanding which section you’re talking about though. Could you elaborate?
When you go to Media Boxes > Click a Portfolio > Then go to the Source tab > then under Post Type, “Custom Media Gallery”, I add the images, but there is no way to categorize each image. And I’m not sure where I would add the caption?
Sorry but this really seems another plugin. I don’t have any string named “custom media gallery”.
Could you post a link to a screenshot? Thanks
The new update stops the plugin from working.
All already created grids don´t work anymore.
I only see a borken searchbox and text filters without anything more on pages, where grids where set
I found the bug.
The update activated the clean text items option in the setiings of the plugin. This does not work in frontend.
Deactivating this option shows grids again.
Please check this options effects. This seems really to be a bug
and another bug:
The A-Z sorting for single grids don´t work with all german letters. We habe “Ä”, “Ü” and “Ö” and those are set to the end.
Maybe you can customize the filter, cause Ä can be handled like A, Ö can be handled like O and Ü can be handled like U
Latest release is identical to past ones but brings shortcode wizard among WP editor buttons to be compatible with Gutenberg.
That issue is related to a missing custom CSS. Basically you just have to save again settings. If issue persists on the next update, try enabling the “inline CSS” option in settings.
The non-latin letters matter is interesting: please open a ticket and tell me how is the system sorting them actually: http://support.lcweb.it
Presales question. Is it possible to include an imagely.com album into the grid? So to start with the album cover picture… linking to the album itself?
imagely is essentially NextGen Gallery.
Media Grid is more a portfolio plugin, you should check Global Gallery: it has direct NextGen integration to create galleries.
You could create a collection wrapping up different galleries or also use other ways to achieve what needed. Please check its systems
I am wanting to see if its possible to duplicate the following using the plugin.
There are 9 boats a page and they create new urls like
I have 2 options i can either use images or the preferred option is i have all the boats already created in smart slider 3. When i go into add item i can see the option to input them.
I have already purchased the plugin but my support has run out. If this is all possible i dont mind paying for support.
isn’t possible to have that pagination URL with Media grid (even because that URL is read as an archive pagination by wordpress).
About grid layout: you could create something similar using Media Grid + Overlay Manager add-on.
You already have the plugin then should know you can use existing posts to compose grids and/or use them as direct page links.
Hi i have purchased overlay manger so working through it. So just to clarify can I use the smartslider shortcode for each boat in items? I see the smart slider icon in editor and can add it but not sure if i can make it show.
Not bothered about the pagination part anymore.
Are you referring to lightbox contents or inline items?
Hi so i am getting there now thanks to your help. This where i am at https://www.embarkboathire.com.au/sample-umair/ Using inline text i can use the slider short code which has saved me loads of work. The questions i have are how do i remove the shadow around each boat and take the border thickness down from 4px to 2px. Also i want to remove the border thats around the slide so the boat picture uses all the space and is displayed bigger.
I have tried options in settings and nothing changes plus have cleared cache etc.
I should check your settings and maybe give you custom CSS, but your support entitlement expired and I already made an extra answering your first post
Hi i have paid for support but just goes to blank screen. Thanks Danny
Envato renewal page goes to a blank screen? Sorry I’ve not understood the subject.
I’ve replied to your ticket though
Porn pics showing up when clicking on the green auto updater tab to use new credentials.
Sorry but.. what?
Are you joking?
I wish I was joking. One of my clients is using the Media Grid plugin. She clicked on that green button (the one that opens up a new window for inserting a new license key) and instead of the box for entering the new license key photos show up. I, however, cannot see that when I click on that button, nor can I find that photo on their server. I asked her to try another computer, and the same thing happened. It’s quite the mystery as to why she sees nude photos and I don’t.
They’re running the latest version of WP (5.0.2) and all plugins. I just now asked her to clear her browser cache, cookies, history… restart the browser… and let me know if she’s still seeing photos.
A good virus/malware check on their server would be the minimum..!
The updater simply sends basic cURL calls to my lcweb server. Is used by thousands and thousands of customers everyday
Nothing came up doing a Wordfence and Sucuri scan. Also, it happens to her when using her home computer, too. Any ideas what could be causing this, and how to get rid of it?
I meant a whole server scan through the hoster.
If that was causing the problem, I would also be seeing the photos when I log in.
The auto updater is a remote call to my server, then is a completely different process.
Hi, I cannot get my Purchase Code to connect to my site. I had it setup but recently had to deactivate it to test out a glitch. I’m now trying to activate it again but I keep getting this error message, “Error connecting to LCweb endpoint. Please check your cURL server settings.” I tried to open a ticket in your support but I no longer can as my support for this product is expired. Please let me know if this issue can be resolved without me having to pay for support again. The plugin is working just fine, I only need to connect my purchase code for auto updates again.
the updater doesn’t deactivate removing the plugin. Are you really on the same server and same domain?
Yes, same server and domain. Even if I remove the plugin and reinstall, shouldn’t I be able to connect it again?
It should be automatically enabled. Which is your domain?
jjhorowitz.com is the domain. The plugin isn’t set up for auto updates after I reinstalled though. Is there any way for you to help deactivate it so I can connect again?
Could you please try again now?
I tried again but still getting the same error message
I’ve resetted your updater, then issue is definitely on your end. Could Something have changed on your server?
I removed the plugin from the website, then I deleted the site and rebuilt it on the same server. Why can’t I reconnect again?
Mh.. nice question. Did you also update wordpress on the new website instance (from v4 to v5?)
Yes, on 5.0.3
Then previously you were on v4?
Correct, new site is all up to date though
That would confirm a theory I’m wondering about since v5 launch.
May I debug a bit on your site through the WP admin panel? (obviously won’t break anything)
Yes, what email can I send access to?
Please use this form: https://codecanyon.net/user/lcweb#contact
I sent the info to you through the Contact form link. Thanks!
I have been using the plugin fine for months, but suddenly the entire page on which the plugin is active becomes blank when I add a new item to the grid. Removing the item from the grid makes the page visible again. It looks like the problem is the featured image; when I upload a new image the error occurs, but when using an already uploaded image everything works fine. I’m running the latest version. What causes this?
Hello, is this new image particularly big?
No, around 1mb. I downloaded an existing featured image and re-uploaded it, but a new grid item with the duplicated image will result in error as well.
Give a try adding this to the URL, while page is blank: ?mg_php_debug
Should highlight the problem
This is the debug info:
Fatal error: Uncaught Error: Call to undefined function imagecreatefromstring() in /var/www/html/wp-content/plugins/updatemedia-grid/classes/easy_wp_thumbs.php:402 Stack trace: #0 /var/www/html/wp-content/plugins/updatemedia-grid/classes/easy_wp_thumbs.php(1108): ewpt_editor_extension->__construct(’\x89PNG\r\n\x1A\n\x00\x00\x00\rIHD…’) #1 /var/www/html/wp-content/plugins/updatemedia-grid/classes/easy_wp_thumbs.php(1166): easy_wp_thumbs->load_image(’/var/www/html/w…’) #2 /var/www/html/wp-content/plugins/updatemedia-grid/classes/easy_wp_thumbs.php(1491): easy_wp_thumbs->get_thumb(’/var/www/html/w…’, Array) #3 /var/www/html/wp-content/plugins/updatemedia-grid/functions.php(527): easy_wp_thumb(‘266’, 300, 300, ‘95’, ‘c’, 1, ‘FFFFFF’, Array) #4 /var/www/html/wp-content/plugins/updatemedia-grid/classes/items_renderer.php(1266): mg_thumb_src(‘266’, 300, 300, ‘95’, ‘c’) #5 /var/www/html/wp-content/plugins/updatemedia-grid/classes/items_renderer.php(594): mg_items_renderer->get_item_thumbs(Array) #6 /var/www/html/wp-content/ in /var/www/html/wp-content/plugins/updatemedia-grid/classes/easy_wp_thumbs.php on line 402
Call to undefined function imagecreatefromstring()
Something in your server changed, since that function (included in GD library) isn’t recognized. Please report this to your hoster
Jus purchased the media-grid plugin and need the purchase code and have no idea were to get it? anyone knows?
Hello, you can find it in the purchase receipt.
In your downloads page, aside media grid download button there’s a dropdown. Click it and choose the related option
I purchased yesterday the pmedia grid plugin without knowing that you offer a bunddle. So I just got the bundle. Could you refund me the purchase for the simple pulgin back? thanks
Actually the bundle version didn’t work. The grid didnt dislpay what a bummer. I switched back to the basic version. If you could refund me the bundle package would be appreciated.
Sorry, I didn’t understand: what didn’t work and why?
The grid is not displaying as a grid. it worksfine with the basic version so I switched back to the basic grid and would appreciate it if you would refund me the money for the bundle I purchased this morning, thank you
But the two plugins are identcal: there’s no difference between the “standard” MG and the bundle. Coud you please give me a link to check the issue?
Is it possilbe to show a white background (or customizable color) within the single lightbox when transitioning to next project? Please see this as an example. They’re using a different plugin but same concept. https://new.cramroofing.com/past-projects/
Currently, on our test site, if you click the arrow for the next project, the lightbox “disappears” then shows the loader and then the next project lightbox populates. Essentially I’d like to customize that look of the transition. This is our test site. https://test.elementthirty.com/our-work/?mgi_83=12664/valverde-mvl-identity
could be feasible using custom CSS, yes.
Great. Do you have documentation showing how to achieve this or is it something you can show me? Do I have to renew support?
It’s a custom thing.
Normally I would charge for this but since you have to renew support I’ll try to make an extra
Remember to open a ticket though
I appreciate that. I’ll open a ticket.
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