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551 comments found.

Hi, I have just purchased this product, but I did not find the visual builder.

This is not what I bought, I want a standalone builder (like item description). So I ask you a refund.

As a final note, I have to mention that other sliders across the marketplace offer the visual editor tool as a separate add-on that you should pay extra fee while we offered this tool totally for free.

Good luck

This is not an excuse because you offer the same product for wordpress with the builder (addon included). However the problem is not to pay a addon, the problem is that I paid for this addon. I do not want the slider javascript, I want a slider builder.

I have read that there is no standalone editor and that there is one currently in beta. I am curious if this has a standalone editor I can use on my own server. I would prefer to have a self hosted editor if possible. I would purchase and beta test if needed. Thanks

Dear friend,

Unfortunately, the editor cannot be used self-hosted. Recently we developed an online visual editor that makes you able to create, manage, and download your sliders without touching a line of code with just drag and drop.

For more information please check the following page: masterslider.com/hub/visual-builder/

Regards

Is it possible to use this slider so it looks like the one on this site, full width: www.gaddisgraphics.com – Looking through the templates, Partial View Slider Version 2” is pretty close but the two pictures on the left and right are slightly smaller, it doesn’t auto-advance, and there is a gap between the pictures.

Hi,

Thanks for looking into Master Slider.

With Master Slider you can change the space between slides, but the slides always have the same width and cannot differ in size like the example you mentioned above.

Hello. I have just purchased Master slider and can’t find Fashion slider in documentation folder.

Dear friend,

You can access all sample sliders, create, manage and download each of them from online visual editor. Please take a look at the following page: http://masterslider.com/hub/visual-builder/

Regards

I have managed somehow to find visual editor on your site and sliders that you have on purchase place but this is not what I paid for. This looks like WP. I really don’t want to drag and drop I want to have code and change it the way I want. You have to explain the way your sliders work to us before you sell it. I really want my money back, this is not what you offer on codecanyon site.

You are not required to use the visual tool, you can setup your sliders by writing the code. All explained here: http://docs.averta.net/display/MSJQ

Regards

Yes, but I don’t have all slider templates in download folder, and I didn’t paid to write a code myself.

Dear friend,

We did not include all sample sliders in download package, because we are updating the quality and number of sliders constantly. So, keeping the download package up to date is very tough task at the moment. As a result, we considered an online repository that all sample sliders are available for download. All you have to do is login in “Online Visual Editor” service using your purchase code, and then you access all sample sliders. You can create, manage and download (export) as many number of sample sliders as you want. Also you can create a slider from scratch using drag and drop visual editor too. It saves you tons of time!

To access the online service please visit the following page: http://masterslider.com/hub/visual-builder/

Having any further questions, please let me know. Regards

Hello! I’ve purchased MasterSlider to use one template called “Offroad”, but this one doesn’t exists in package. How can i purchase this especific template? Thanks!

Dear friend,

We did not include all sample sliders in download package, because we are updating the quality and number of sliders constantly. So, keeping the download package up to date is very tough task at the moment. As a result, we considered an online repository that all sample sliders are available for download. All you have to do is login in “Online Visual Editor” service using your purchase code, and then you access all sample sliders. You can create, manage and download (export) as many number of sample sliders as you want. Also you can create a slider from scratch using drag and drop visual editor too. It saves you tons of time!

To access the online service please visit the following page: http://masterslider.com/hub/visual-builder/

Having any further questions, please let me know. Regards

Hello, thank you for your response! So, it is possible you send to me this especific sample template? In this case, the “OffRoad Template”? I really need this template.

Regards.

savvyone

savvyone Purchased

I have to express the same frustration and disappointment that zvekoslav and others have stated.
  • The templates shown and promoted are NOT in the download
  • The 35 examples in the download repeat and don’t match but a few of the examples promoted
  • The templates shown for this JQuery standalone are actually WP and you can’t even use view page source to try and figure out settings for those. 0 code examples for much of what’s shown.
  • If visual editor is part of purchase and promoted – it can’t expire with “support” – it’s presented as part of the product. It doesn’t say 6 months visual editor.
  • Links to your documentation is .webloc links which only works for Mac. PC’s have to open as text and pull out the URL
  • There’s no link or even mention of the visual editor from the download
After a lot of time I can’t even see how a common need like the static background with image and text changing over it (like testimonials 1 has) is setup!

Masterslider was in the theme I purchased and I wanted to do some additional sliders in the site so I purchased. I regret not choosing a different slider.

Dear friend,

We did not include all sample sliders in download package, because we are updating the quality and number of sliders constantly. So, keeping the download package up to date is very tough task at the moment. As a result, we considered an online repository that all sample sliders are available for download. All you have to do is login in “Online Visual Editor” service using your purchase code, and then you access all sample sliders. You can create, manage and download (export) as many number of sample sliders as you want. Also you can create a slider from scratch using drag and drop visual editor too. It saves you tons of time!

To access the online service please visit the following page: http://masterslider.com/hub/visual-builder/

Also I have to mention that if you need to unlock sample sliders for your WP version, you have to purchase a license of Master Slider WordPress, not the jQuery version.

Having any further questions, please let me know. Regards

savvyone

savvyone Purchased

I understand everything you’ve said perfectly, HOWEVER:
1) the Visual builder and my sliders are only available/accessible for 6 months NOT for the duration of my license? – Which would be as long as the client site is running
2) It’s a LOT more time and steps than just downloading the template you need
3) There’s no documentation or even overview of the setups
4) REALLY counterproductive for many and not user friendly
– Testimonials 1 downloaded; no information at all on the obscure settings/parameters or what they are for (this COULD be in straight download)
– The static background is no where referenced at all in the code
– I changed my own image to the exact name as the image file in the download as workaround – it did NOTHING
– I search and find that the slider background is in CSS; NOT even a parameter in the slider code!
– On TOP of that, your CSS references a file on the Master Slider WP site NOT the file IN the download.
- Editing/adjustment to a slider – WHERE is the display of all the MANY text classes? How the heck does anyone but you guys know what they are?

I get your intentions. But you should have each template available for download and with overview of settings. You have to add/update them to the editor anyway – it’s 2 minutes to upload/replace a download file along with that?

Your customers seem to be telling you something. I do hope you take it to heart. You’ve done a lot of great work, but that’s undermined in the documentation and support area.

Dear friend,

I appreciate your time for writing us your opinions and feedbacks about Master Slider.

I will discuss about it with team, and we do our best to include all sample sliders and guideline in download package in next upcoming update of Master Slider.

Having any further questions, please kindly let me know

How can I customize master slider for mobile devices, to make slider look bigger and text too? It appears very small and unreadable. Thank you.

Hi,

Thanks for using Master Slider.

Please ask your support related questions in our help forum.
Our support staff will investigate your problem as soon as possible.

cantogesu

cantogesu Purchased

Good morning, Today we purchased your JQuery Master Slider plugin. Unfortunately at the time of the .ZIP file unpacking out errors that do not allow us to move forward. What we have to do ? THANK YOU

Errors: ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Impossibile creare slider-templates\content slider \.DS_Store ! Impossibile trovare il percorso specificato. ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Tentativo di correggere il nome del file non valido ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Rinomina di slider-templates\content slider \.DS_Store in slider-templates\content slider_\.DS_Store ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Impossibile creare slider-templates\content slider \demo.html ! Impossibile trovare il percorso specificato. ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Tentativo di correggere il nome del file non valido ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Rinomina di slider-templates\content slider \demo.html in slider-templates\content slider_\demo.html ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Impossibile creare slider-templates\content slider \start.html ! Impossibile trovare il percorso specificato. ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Tentativo di correggere il nome del file non valido ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Rinomina di slider-templates\content slider \start.html in slider-templates\content slider_\start.html ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Impossibile creare la cartella slider-templates\content slider \style ! Impossibile trovare il percorso specificato. ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Impossibile creare slider-templates\content slider \style\.DS_Store ! Impossibile trovare il percorso specificato. ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Tentativo di correggere il nome del file non valido ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Rinomina di slider-templates\content slider \style\.DS_Store in slider-templates\content slider_\style\.DS_Store ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Impossibile creare slider-templates\content slider \style\ms-content-slider.css ! Impossibile trovare il percorso specificato. ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Tentativo di correggere il nome del file non valido ! C:\Users\Utente\Desktop\RenzacciSpa_Siti\$RisorseSoftware\JQuery\codecanyon-6337671-master-slider-jquery-touch-swipe-slider.zip: Rinomina di slider-templates\content slider \style\ms-content-slider.css in slider-templates\content slider_\style\ms-content-slider.css

Silvano Martinelli

cantogesu

cantogesu Purchased

Hello, PROBLEM SOLVED! It was caused by the sluggishness of the internet line that did not download everything properly …. I downloaded the ZIp file from another internet line and everything is ok Thank you very much Silvano Martinelli

Do you have the Ken Burns effect yet?

cantogesu

cantogesu Purchased

Good evening, We exported the file created with Visual-Builder (ms-140-3.zip) but when we unpack it comes the following error:

“L’archivio o è danneggiato o è in un formato sconosciuto” “The archive is damaged or is in an unknown format”

Here is the path: http://masterslider.com/hub/visual-builder/wp-admin/admin.php?page=masterslider

Do you help us solve the problem? Thanks

Canto Gesù Silvano Martinelli

cantogesu

cantogesu Purchased

HI, We analyzed the file “ms-140-3.zip” downloaded with the program “zip_repair” and we managed to unpack it. Now there is no doubt … WHY ‘DO THIS   WITH YOUR FILE? THE FOLDED FILE IS COMPLETED?

Thanks

Canto Gesù Silvano Martinelli

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