averta

averta supports this item

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536 comments found.

Having an issue using the showcase 1 sample. For some reason it keeps inserting inline css with a large left margin and I can’t figure out where to overwrite this stlye or where it’s pulling from. Anyone ever encounter this problem or have a fix?

Hi,

Thanks for using Master Slider.

Please ask your support related questions in our help forum.
Our support staff will investigate your problem as soon as possible.

Hi, I’m testing out the master slider with the free version and trying to open a pdf in a fancybox lightbox. I tried and failed with

Link rel fancybox-pdf (and ‘fancybox’) Link class fancybox-pdf (and ‘fancybox’)

The pdf link keeps opening in the same window instead of the lightbox. Any ideas how to fix this?

Hi,

Thanks for using Master Slider.

Please ask your support related questions in our help forum.
Our support staff will investigate your problem as soon as possible.

Will you be adding video support for IE Edge?

Thanks for yout feedback. I will post this as a feature request to our dev team. It will be available in future releases of Master Slider.

Hello! Can I make the carousel with the products? On the site the page displays several products with buttons. Can I make a carousel showing 5 products with flipping next?

Dear friend,

Please not that Master Slider is an image slider not carousel, so you cannot expect carousel functionality from this plugin. However, there are some workarounds and sample that you can accomplish in Master Slider. Please take a look at the following samples:

http://www.masterslider.com/wordpress/pro/templates/staff-carousel-1/ http://www.masterslider.com/wordpress/pro/templates/staff-carousel-3/ http://www.masterslider.com/wordpress/pro/templates/staff-carousel-4/

Having any further questions, please let me know.

Hi, can you help me? I want to do simple carousel wherein will be X-images and under of each one image will be some visible text. I like theme «partialview2» but only center image have visible text. How to make partialview2 show all under-image text? thanks

Hi,

Thanks for choosing Master Slider

Please ask your support related questions in our help forum.
Our support staff will investigate your problem as soon as possible.

Hi there,

Thank you for the great product!

Just wondering, do you have this option in jQuery version of Master Slider:

REMOVE LEFT ARROW ON FIRST SLIDE AND RIGHT ARROW ON LAST SLIDE

If you have the solution, could you please share it? We could not find this feature in the documentation of the plugin. However, we’ve noticed you have this option on the WP version.

We are looking forward to hearing from you soon. Many thanks for your help in advance!

Kindest Regards, Htmlstream

Hi,

Thanks for choosing Master Slider. The slider doesn’t have this option, but you can easily add this feature by using the API, also you can find some snippets in the support forums.

Regards,
Averta

Hi folks,

Many thanks for your quick response. We’ve figured out.

Keep up doing great work!

Kindest Regards, Htmlstream

You are welcome my friend ;)

Hello,

Thank you for the great product!!

But it seems I am not able to find the link [ http://www.masterslider.com/features/templates/video-gallery-horizontal-thumbs/ ] for the following product, Please tell me where can I locate the product file.

Thanks..:)

Dear friend,

We recently prepared the visual editor tool for standalone version of Master Slider. Have you tried it?

I tried to sign up your support forum, but its really driving me nuts!

Great pluing though, rated it 5 stars.

Just one bug>

Slider with two slides + loop:true = Broken transition effect between slides.

(If I add a third slide (or set loop:false) transition works as expected)

Any idea how to fix this?

Dear friend,

Thanks for using Master Slider and reporting this issue.

I passed this report to our dev team, we will fix any possible issue in future releases of Master Slider.

Thanks for your patience and rating :)

Regards

The link itself works, thanks :) The links to Starter Templates do not work – under heading Starter Template. They show 404 error: http://www.masterslider.com/pro/templates/app-presentation/, http://www.masterslider.com//pro/templates/food2/, http://www.masterslider.com//pro/templates/artblog/.

Dear friend,

We really appreciate your time for reporting this issue. We updated the links and now it should work as expected.

Thanks :)

No problem.

monikart

monikart Purchased

Where can I access the Visual Editor on this stand alone version?

Hi,

Please register in our support center, then in your profile, there is a button that redirect you to online visual editor tool.

To register in support center: http://support.averta.net/en/registration/ Your profile address: http://support.averta.net/en/profile/

Having any further questions, please let me know.

Regards

Is PHP code included in this plugin?

Hi,

What you get after purchasing Master jQuery version, is JavaScript and HTML files not PHP. Also you can access an online visual builder tool by using your purchase code. You can build and maintain your sliders online and export the script with one simple click.

Having any further question, please let me know.

Hi, I have a short question – can I have a repeating background image in a slide – for example (ordinary css) background-repeat: repeat? It’s not all slides – but only for certain slides. Thanks

Yes, it is possible.

up_studio

up_studio Purchased

I’ve bought it but at your support center “You have not purchased any product form Envato market.”

averta

averta Author

Dear friend,

Please navigate to list of sliders in your admin panel, then click on “Export” button beside the name of each slider in the list.

up_studio

up_studio Purchased

Where I can give you screenshot? It doesn’t work properly. I tried to create 2 slides but my list is empty

averta

averta Author

Please, post a topic in our help forum
Our support staff will help you as soon as possible.

Hi there, love the plugin. Before buying I wanna make sure: Any chance the first slider in your current homepage is available as a template? Thank you.

averta

averta Author

Hi,

Unfortunately that specific slider is not available as template. However, you access to 70+ similar sliders templates instead.

Regards

If not available I would assume it’s possible to do that with the plugin, correct? Just checking. Thank you.

averta

averta Author

Definitely yes! the only limitation for building any slider is your imagination!

up_studio

up_studio Purchased

I’m so dissapointed. I’ve bought this slider second time. First I’ve bought ~1,5 year ago. Today I saw new beautiful templates at your website and here 70+ pre-built sliders, but you gave me the same files as 1,5 year ago. No one new template in my downloaded folder.

Instead this you say me use your Visual Editor, but as I understand I can use it only 5 times and I couldn’t download it. I have to activate something. When I press to Activate button it shows me “Sorry, you are not allowed to access this page.”. Why you didn’t say about it before?

It was the best slider but you made something strange and not finished. Can you return my money?

averta

averta Author

Dear friend,

We are very sorry about the inconvenience it has caused to you.

We recently released this editor for Master Slider jQuery version and is in beta version at the moment. We are aware of some potential confusion for the clients while activating this tool. We are working on it and we assure you that there is no limitation on this service, so you can access and download all sample sliders from your profile instantly.

You can create a topic in our support center, so we can notify you about the changes and new feature that will be available in next couple of days in this tool.

Regards

perea1

perea1 Purchased

Hi, can i use the fullscreen slider using <meta name=”viewport” content=”width=device-width, initial-scale=1.0, minimum-scale=1.0” /> ?

averta

averta Author

Hi,

Yes, you can.

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