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Probably not an item for support: how do I change the color presets in the color picker? I have four colours I use throughout my site and would like to have them in the color picker presets! Thank you!
You can create your own “Style Presets” for our elements and use it across whole website http://hub.mpcreation.net/knowledgebase/presets/
Please contact with our support at https://mpc.ticksy.com for more assistance.
Hi there. When adding a link to the info box, it underlines the title. Is this standard for the massive addons or is this due to my theme? Tnx!
It’s probably your theme styles, if yes then this can be easy solved with a custom CSS.
Please contact with our support at https://mpc.ticksy.com they will help you with that.
Hi there. Just bought and installed, Massive is creating an issue where in Backend Editor nothing is editable except Revolution Slider, while the Frontend editor is not working at all. After deleted Massive plugin and the shortcodes, everything is back to normal. I have Wordpress 4.9.4 and Wp Bakery PB 5.4.7. The theme is University od Cactus Themes AND I WON’T CHANGE IT. If it’s impossible to solve the issue please give my money back, and we can still be friends
Please contact with our support at https://mpc.ticksy.com
Make sure to include wp-admin access in support ticket content, so they could inspect issue.
Yes, if it cannot be easy solved you will get your money back
Hello. I purchased this plugin few years ago and i actually never used your support ticket (was not needed). Plugin is actually great and awesome and there was zero issues with it however one thing bug me for years. I am writing here because like i said my support period expired even though i never used it so i am guessing i can not write you a ticket.
Anyway here is a workflow bug/issue. Note that i deliberately tested/tried it on various server configurations and themes and it is always same thing with your plugin so i am assuming it’s your issue not wordpress issue.
Some of your widgets are adding ghostly non breaking spaces like every time widget is opened for editing. Let me describe it:
Take “info box” for example (but it is happening on other widgets as well – not all of them).
1. I add info box.
2. I edit Title and add content to it and then i edit Content and add text to it. Icon etc. usual stuff.
3. save. Reload website. Fine.
Now i want to edit Title. But just Title.
1. I open widget and edit Title but only Title. I don’t even go to Content tab. Press save. I see some weird space in content. Go to widget and open Content tab (Text mode) and i see your widget added non breaking space out of nowhere by itself!
So in my content there is my text but bellow there is now one “non breaking space” like this one “ ”.
I discovered that if i (for example) open widget for editing and press edit Title (only Title) like 5 times your widget will add exactly 5x in Content area even though i did not even touched Content area not even once.
It does appear like every time i press Info Box for editing – every time one is added in Content even though i did not opened Content tab at all.
I was not that worried in past but now when i added 8 info boxes on my page and when i realized that i need to toy with them and i lost 45 minutes for ghostly i decided to report you a bug.
Any advice or any ETA on bug fixing?
Thanks for detailed description of issue.
However, it has been already fixed in update 2.3.3 ( http://hub.mpcreation.net/knowledgebase/changelog/ ) listed as:
TinyMCE textarea empty space in new line.
Thank you for replying and for your time. Indeed i am using 2.3.2. Will update later and report my findings.
Have a nice day
I have installed this plugin on one of my websites and it completely broke my Visual Composer Backend Editor.
Any way you could check on this and why this happens? I would really like to use it because of the animations that come with it.
Please make sure that you are using newest version of Massive Addons 2.3.3
If it will not help, then renew support and contact us at https://mpc.ticksy.com/ or directly via mail firstname.lastname@example.org
I have run out of support but this is URGENT, as this doesn’t work as intended. Please can you let me know how you can help. When I use the “add to cart” button and it is clicked, the cart symbol is not updated. It seems broken.
Please contact us directly via mail email@example.com
It’s required for elements style settings like paddings, margins, colors etc.
Main plugin WPBakery Page Builder does the same thing, but mostly for columns and rows options.
We don’t want to be annoying you but could you be so kind to tell us when do you expect to fix the problem with decoding? Our client is waiting for a long time and would like to solve the problem ASAP because it’s critical for her (if decoding option is disabled then page source does not show Greek characters in the right way when enabled – frontend is bad).
I’m sorry for keep you waiting, I have hoped to respond with good news and a fix. Our devs are still looking for solution to this problem.
Please notice that different encoding in source code does not affect SEO or website users.
So, please for now keep Characters Decoding – enable to fix problems with language diacritical marks option turned OFF.
Ok. Thank you for the information.
Pre-purchase question :
Can you activate this plugin on the theme the7, because I don’t have the easy options, no presets even if they are installed and downloaded all of them.
Your support will be appreciated so I can purchase it (Tested it on a theme before)
In case of any problems or assistance needed, please contact with our support at https://mpc.ticksy.com/ to receive direct help.
Are you referring to possibility for opening button details on click?
Please contact with our support team at https://mpc.ticksy.com to receive direct help.
yes,exactly ,sent thanks
You are welcome
Hi, I want to buy your Massive addons (250$ Extended License) in order to my Wordpress Multipurpose theme that I’m going to sell as Stock in Themeforest. I have got a WPBakery full licence. Can I proceed to buy it? Can it work with a Wpbakery starter theme?
Yes, 250$ Extended License will allow you to sell your theme on ThemeForest with Massive Addons included
Yes, plugin should work fine with WPBakery starter theme.
HI, I would like to ask for a feature as a request: the markers on the google map cannot be clicked to have an Info window displayed! It would be very useful to have it. A very simple action to open the info window such as a title plus some text
Your feature request has been received and placed on devs board.
However, we cannot promise it will be added in nearest update.
Hi, is there anyway to change the mobile breakpoint for the video background? At the moment if I use a Youtube background all is fine on desktop and mobile but iPads are showing the YT video thumbnail with a YT play button. Which they cant press. Is there anyway to specify with some CSS at what resolution it displays the fallback and video? Or better yet just have it display the fallback on iPads.
Please renew support and contact us at https://mpc.ticksy.com
Our agent will help you prepare custom CSS solution.
im requested support but you dont answer, why?
Our support works only on business days (which excludes weekend) + we have had holiday on Monday in Poland.
Your support request will be attended as soon as possible.
Hi, I’ve noticed that when your plugin is activated the use of VC responsiveness does not work. This function is used for rows display options on different devices.
Please renew support and contact us at https://mpc.ticksy.com or directly via mail firstname.lastname@example.org
Like sliders 1990 I have a big bug.
I have 2.3.3 version
The color picker in the row tab “Background” is still not working. Cant click it and chose a color. When you will upload the next Update / Fix here? We all need it. To send a little fix to only some people via ticket chat, is not the solution. Thx.
After MA update installation, please make sure to refresh your “Edit Page” few times. Color Picker issue is CSS one and browsers are caching those files.
If issue still presist then please renew support or contact us via mail email@example.com
We are not sharing any not released fix regarding Color Picker issue.
So far 100% reports with color picker issue, after MA update ( 2.3.1 http://hub.mpcreation.net/knowledgebase/changelog/ ), turned out to be cache related.
I think the newsletters for Mailchimp are great.
Can I use this design for another newsletter?
I aways get these php7 warnings with your plugin:
Sun Apr 08 XX:51:16 2018 pid 2835 [host XXXXXXX.com] PHP Warning: Invalid argument supplied for foreach() in XXX/wp-content/plugins/mpc-massive/shortcodes/mpc_column/mpc_column.php on line 138
Sun Apr 08 XX:51:16 2018 pid 2835 [host XXXXXXX.com] PHP Warning: Illegal string offset ‘data-column-id’ in XXX/wp-content/plugins/mpc-massive/shortcodes/mpc_column/mpc_column.php on line 111
Question…. My theme currently has latest version of VC included. Do I need the full version of the plugin to use the addon pack you have here???? Thanks!
If your Theme is bundled with original Page Builder(previously known as Visual Composer), then Massive Addons will work fine with it. You don’t need to buy Page Builder separately.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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