2297 comments found.
Is there way to force charts to redraw themselves programatically? I have multiple copies of the same chart on different tabs on a single page. Any chart that is not on the initial/main tab when the page is first displayed is draw incorrectly. Is there a function I can call to force redraw the chart? Or is there a way to force a chart not to draw itself until it’s container is visible on the page?
Hello, I like and use google map mac add-on, How can I use marker as a link to a page ? Thank you
Hello, where do i get the version 2.3.1? when i redownloaded the plugin and extracted it the version says Massive Addons for Visual Composer v2.2 3
Colorpicker is not working.
Hello,
Latest Massive Addons version is 2.3.2 and it contains all fixes for Color Picker.
After update, make sure to refresh your browser on Edit Page few times to update browser cache.
Cheers
Hello,
i upgraded to ver 2.3.2 but still does not work right. The only way i can get colorpicker to work is by deactivating massive addons
Can you send me the fix pls?
Hello,
Please contact with our support team at https://mpc.ticksy.com to receive direct help.
Make sure to include wp-admin details with admin permissions, so we could inspect problem at your WP Dashboard.
Color Picker issue that we were aware of has been already solved in update.
Cheers
Love the plugin. I’m trying to set the window size for the lightbox feature. I want the lightbox popup window to be larger then default. Where do I change it? thanks!
Thanks 
Lightbox adjusts it’s size to content and screensize.
Please contact with our support team at https://mpc.ticksy.com to receive direct help.
Cheers
Hi Team, When I install plugin nothing appear on visual composer add on, I’ve already open a ticket
Hello,
Your ticket has been already answered. Please follow our support agent guidance on it.
Cheers
Hi there! Great addon, but I noticed that the color picker does not work anymore. Any chance you guys gonna fix this issue? Thanks a lot and keep up the good work!
Hello,
This problem has been already fixed in update 2.3.1: http://hub.mpcreation.net/knowledgebase/changelog/Please make sure to use latest Massive Addons version 2.3.2
After plugin update, clear browser cache on “Edit Page” to make sure that new color picker CSS styles are loaded.
Cheers
Do you have responsive tab functionality… The tabs transform to an accordion when it reaches a CSS breakpoint.
Hello,
Nope, Tabs in Massive Addons does not transform into accordion. You can check how they work on mobile here: http://massive.mpcthemes.net/tabs/Cheers
color picker tool is breaking with Visual Composer 5.4.5
Hello,
Please make sure to use latest Massive Addons version 2.3.2
After plugin update, clear browser cache on “Edit Page” to make sure that new color picker CSS styles are loaded.
Cheers
problem solved, Thank you.
Awesome
Will you please respond to my ticket? It’s been 3 days and my site is not working, because of MPC.
Thanks. PRIVATE TICKET #1421284
Hello,
Your ticket has been already replied. Please follow our support agent guidance on it.
We don’t provide support on weekends – sorry for keep you waiting.
Cheers
Fantastic addon – would definitely recommend.
Great support/video tutorials too.
I would have bought it for the ‘timeline element’ online, which is very, very good.
Thanks!
Thanks
Hi
I have the latest version of WP and also Visual Composer, I have installed latest version of Massive Add ons, but for some reason Visual Composer does not load, but when I de-activate Massive Add-Ons Visual Composer then loads. Any ideas as to why?
Thanks
Hello,
If Massive Addons does not load at all then in most cases it’s server resources shortage or server settings.
You can try to add those rules to your .htaccess file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
Please contact our support at https://mpc.ticksy.com to receive direct help.
Make sure to share wp-admin details inside support ticket in order to speed up things.
Cheers
Hi
Thanks
It is Visual COmposer that does not load once Massive AddOns is activated.
Hello,
Yes, this is the case here.
Please contact our support at https://mpc.ticksy.com to receive direct help
Cheers
Presales question: Could you please add option to add your own svg row separator? This would be really useful in branding.
Thanks for sharing your idea with us
I have placed your request on clients ideas board, but there is no guarantee it will be added in nearest future.
Cheers
Had to reinstall, appears to be working fine.
Thanks
Glad it works fine now
Hello,
Thank you for your good plugin but we faced a problem: if MA plugin is activated and we try to edit the post/page we are redirected to frontend to 404 page.
Did you face such problems before and what could be the reason of this issue?
Regards
Hello,
From your description, it might be server resource shortage or server settings. Make sure to check server error log.
You can also try to add those rules to your .htaccess file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
If this is not the case here, then contact me via mail mateusz.s@mpcreation.net
Cheers
bober theme does not allow for colour picker!!!
Hello,
Please make sure to use latest Bober version available at http://hub.mpcreation.net/bober-download/
After update, clear browser cache on “Theme Panel” page.
For Chrome you can disable cache in Dev Tools->Network tab.
After that, you still need to “hard refresh” with F5 key on Windows or command + R on Mac.
If this is not the case here, then contact me via mail mateusz.s@mpcreation.net
Cheers
The color selector is not working for row background image. From what I can tell from past posts, this issue was resolved in an update. However, I am using the latest versions of WPBakery Page Builder and Massive Addons. Any recommendations? I have cleared all caches and tried multiple browsers.
Hello,
Please make sure to clear browser cache on “Edit Page”.
For Chrome you can disable cache in Dev Tools->Network tab.
After that, you still need to “hard refresh” with F5 key on Windows or command + R on Mac.
If this is not the case here, then contact me via mail mateusz.s@mpcreation.net
Cheers
You are doing great work making people’s life easier with WordPress. I bought a theme (xStore) which includes your amazing plugin. But unfortunately, I’m unable to use your plugin with my theme. Whenever I activate MA, if I try to edit any page with WPBakery Page Builder, it takes me to a 404 page! Is there a solution to this problem? TIA
Hello,
Please contact with XStore support directly, by including our plugin into package they have agreed to provide support for it.
From your description, it might be server resource shortage or server settings. Make sure to check or share server error log with support.
You can also try to add those rules to your .htaccess file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
Cheers
Some pre sale question. Is it somehow possible to have the Carousel Products Widget switch from 4 column on desktop to 2 column on mobile ? Also why its actually limited to 4 columns here?
Hello,
Please check our preview page http://massive.mpcthemes.net/carousel-single-product/
On mobile horizontal orientation, carousels with 4 columns are switched into 2 columns.
If you switch to content editor text mode, you can actually change columns parameter to higher than 4 value. This was limited in select box for UX and design purpose.
Cheers
Oh sorry, i mean portrait mode not landscape/horizontal. Otherwise is there some other shortcode maybe for displaying single woocommerce products with responsive options?
I am not so familiar with visual composer but the responsive options there to create custom rules for mobile would not work to make any of your slider widgets adapt to different column layouts?
If not possible to split a carousels/sliders content to 2 columns on mobile, maybe there is a way of having each item appear one after another instead. I guess for two columns on mobile thumbnails sizes would have to be recalculated, maybe thats why its not possible.
However thanks for your kind response so far.
Hello,
Yes, you can use “Single Product” (http://massive.mpcthemes.net/single-product-2/) and work with WPBakery Page Builder (Visual Composer) columns layout to create required design
In order to make “Carousel Products” with 2 columns in mobile portrait mode, you would need to set it to 5 columns as a start point in shortcode parameters.
After purchase, please contact with our support at https://mpc.ticksy.com, they will help you with it.
Cheers
Hi there,
unfortunately not. Setting to “5” columns does not makes any difference at all to mobile views. It stays to “1” column layout on mobile.
Maybe you get me wrong. Please see these screenshots.
5 Cols Single Products Carousel on Desktop https://s17.postimg.org/ame6pg6tr/products-carousel-desktop-5-cols.png 5 Cols Single Products Carousel on Mobile https://s17.postimg.org/60i2h3t0f/products-carousel-mobile-5-cols.png What i would like to end up is more something like that: https://s17.postimg.org/mbi6ds0gv/example-2-columns-mobile.pngSame for the “Grid Products”. Any 2+ columns layout on desktop switches to 1 column at mobile.
The only way i at least managed to have it switch to 2 columns is by adding some extra rule to the containing row with visual composers “responsive options”.
After that it looks like this https://s17.postimg.org/5p57iacan/4-cols-with-responsive-option-rule-for-mobile.pngAs you can see its 2 cols layout now but any carousel/grid items inside do not adapt to it.
Hello,
Yes, you are right – it needs to be “6” columns in order to get “2” on mobile, my mistake
The endup layout you want to achieve cannot be done out of the box by using Massive Addons and WPBakery Page Builder.
Does carousel items are all just listed vertically on https://s17.postimg.org/mbi6ds0gv/example-2-columns-mobile.png & carousel itself is like deactivated?
If you are interested in plugin/theme modification or any other custom, please contact WP Kraken guys.
Cheers
Hi, i have a problem with the background of the row. when i set a background image there is left and right a margin about 10 till 15px. I set stretch row. The Theme is not the reason, there is no padding or margin. The interesting thing is, that when you change the browser window size it is full wide, but only after that.
