mpc

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1556 comments found.

ditechie

ditechie Purchased

Hello,

first of all congrats for the addon. It is amazing.

Sorry for put this here but I´m having a problem, I think it is a bug and only for that I put thi here. because also I can´t submit a ticket because my support was expired.

So, my problem is: I can´t change the title typography preset and I can´t access also to a text block presets..

can you help me please?

Thanks and Five stars to de addon

mpc

mpc Author

Thanks,

Please make sure to update your Massive Addons copy to version 2.3.2, which contains fix for Typography Presets issue.

Cheers

ditechie

ditechie Purchased

Hi, Thanks for the help.

Now I updated and I’m having a bug in grid posts. It put everything in one column!!

Can you check, please? Thanks

mpc

mpc Author

Hello,

If it’s possible please extend your support and contact us at https://mpc.ticksy.com in order to receive direct help.

Make sure to include link to your website + wp-admin access details.

You can also contact me directly via mail mateusz.s@mpcreation.net

Cheers

Hello. Plugin don’t work on my site when I activated this plugin page builder don’t work – I don’t see builder and editor when I try edit page. On the front page everything it’s working. Everything was started when I install latest version WordPress and update Jupiter theme. I updated also a plugin to the latest version but still, I have the same problem. I try with a support ticket. but I don’t receive an answer so I try to write a message here. My private ticket number: #1394616 from this website mpc.ticksy.com Please can you help?

mpc

mpc Author

Hello,

I’m sorry for keep you waiting. Our support will reply to your ticket in minutes.

Cheers

that’s awesome product by awesome support. thank you

mpc

mpc Author

Thanks :)

supercg

supercg Purchased

I know my support time expired but i had always problems with your addon:
when i add some presets page doesnt show anything
and today get weird problem same too:
when i add 3 images on page work fine, but when add 4th one doesnt show anything!
and one more thing
i wonder how this big addon items have not specific tab on VC item?!!

mpc

mpc Author

Hello,

We cannot help without looking into issue. Please extend your support and contact us at https://mpc.ticksy.com in order to receive direct help.

Make sure to include link to your website + wp-admin access details.

“Massive” tab is back now. Please make sure to use latest WPBakery Page Builder with updated Massive Addons 2.3.2

Cheers

Hello, I wanted to ask about why I can not change the row background. I just did a search and noticed other people have had the same issue. Can you post here the fix? I would prefer to fix it myself vs asking you guys to do it. Please let us know how to fix the issue with setting row background color

mpc

mpc Author

Hello,

Are you experiencing “Color Picker” issue?

If yes, then update Massive Addons to newest version 2.3.2 and flushe browser cache on “Edit Page” ( where you are using VC ).

If it’s some other issue, then we would need to check it.

Extend your support and contact us at https://mpc.ticksy.com in order to receive direct help.

Make sure to include link to your website + wp-admin access details.

You can also contact me directly via mail mateusz.s@mpcreation.net

Cheers

Same problems as other guys have. As soon as I activate this plugin WPBakery builder stuck on loading. PRIVATE TICKET #1397686

mpc

mpc Author

Hello,

You need to install those Row “Content presets” in Dashboard->Massive Panel.

If this is not the case here, then please contact with our support at https://mpc.ticksy.com/

Cheers

everything is installed and still not working. ticket is created

mpc

mpc Author

I have got feedback from support that issue is solved now :)

Cheers

Hi, we are looking to buy this products but have a question about your Grid Anything module (we have seen it demoed on another site). I know you can set how many columns to show in the grid settings but is there a way to set out many items to show? For example, I would like 10 objects to show in 5 columns – easy enough. However, I would like to have a couple of ‘spare’ objects in case one of the ones showing gets deleted from the site – we would be adding them via shortcodes.

From my testing of the tool I could not find a way to do this. Is there way to do it, perhaps with a css setting etc?

if you could advise, please.

mpc

mpc Author

Hello,

Nope, unfortunately there is no option to set up “spare” items that will be displayed if other ones are deleted.

You can simply add new items in place of deleted ones.

Please notice that Grid Anything uses other shortcodes inside, so they are also not being pulled automatically from i.e. posts or portfolio like in Grid Posts case.

Cheers

Oh, that’s a shame. Thanks for the quick reply though

mpc

mpc Author

You are welcome :)

Hello, can you please add to the add to cart AJAX functionality? Now if I add the product to the cart I need to reload the page, so it’s in the cart. Thanks

mpc

mpc Author

Hello,

Product is being added to cart with AJAX action, but what you are looking for is integration with your theme mini-cart.

Each theme has got it resolved different, so at this point there is no way to make it work for all out of the box.

If you are interested in custom solution, then please contact WP Kraken guys.

Cheers

pederw

pederw Purchased

possible to add a a “toggle-row-class” to a button? I want to have a button that shows the content of the row. Do not want to have a whole row

mpc

mpc Author

Hello,

This would require custom JS solution.

If you are interested in it, then please contact WP Kraken guys.

Cheers

Is there a ‘share this’ element so i can add social share buttons to posts? No problem if not, as I can just add a widget but it would be convenient! I noticed you had said it would be in a future release but that was over a year ago

mpc

mpc Author

Hello,

Nope sorry, there is no dedicated element for sharing in Massive Addons yet.

You can still use Icon or Social Icons available as Row “Content Presets” and add share link into it.

Cheers

Your plugin has never worked for me. Just tried it again to see if anything has changed, nope, still crashes the Visual Composer which won’t load at all on pages back or front and the options appear in basic html all the way at the bottom

mpc

mpc Author

Hello,

If Massive Addons does not load at all then in most cases it’s server resource shortage or server settings.

We would need to check issue directly on you website. Please try to add those rules to your .htaccess file:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Cheers

Thank you! Worked just fine with a little messing around to decrease the number of elements in VC. I recognize this isn’t your issue, but the server’s, however, I feel I am getting fleeced by my server host: could you advise of the optimal settings with respect to resources, as I could not find it on your support site. Thanks

I’m glad it works now :)

Each hosting has got slightly different settings. Basic requirements are listed on our hub.

We will probably update hub with new articles, so more advanced users could do basic debuging on their own + use tips like this one from my previous message.

The other bottle neck might be server FastCGI or mod_security low settings value. Recommended one for FastCGI would be:
FcgidMaxRequestLen 10485760
For mod_security:
SecResponseBodyLimit 10485760

What you have done by deactivating some MA elements in Massive Panel was smart move :) Our plugin is constructed this way, that disabled elements are no longer loaded on Edit Page, which saves server resources.

If there are any problems with getting Massive Addons working, then please contact our support at https://mpc.ticksy.com

Cheers

Hi, dose this plugin work with vc grid builder?

mpc

mpc Author

Hello,

Nope, Massive Addons elements cannot be used inside VC Grid Builder.

Cheers

murilomft

murilomft Purchased

I’m using the last version of visual composer, massive composer and BeTheme. When i try to set an collor in my background, my option to choose color is blocked. When i desactive the massive composer, everything works well. Any suggest?

murilomft

murilomft Purchased

By the way, my server is nginx powered by easyengine

mpc

mpc Author

Hello,

If you have just updated Massive Addons to version 2.3.2, then make sure to clear browser cache on Edit Page.

Color Picker issue is mostly CSS related and browser caches it the same as front-end styles/scripts.

If this is not the case here, then please contact with our support at https://mpc.ticksy.com in order to receive direct help.

Cheers

There is a PHP warning produced by your plugin. An illegal character caused it according to error logfile:

PHP Warning: mb_convert_encoding(): Illegal character encoding specified in /is/htdocs/wp12428922_C3RBBZIKFI/www/”domainname”/wp-content/plugins/mpc-massive/shortcodes/mpc_snippets.php on line 2232

What is the problem? How to solve it?

mpc

mpc Author

Hello,

Please make sure that you are using latest Massive Addons version 2.3.2 + your server has got php_mbstring installed and enabled.

If this is not the case here, then please contact with our support at https://mpc.ticksy.com in order to receive direct help.

Cheers

I have a theme (8theme) that comes with your plugin. we are minifiying JS/CSS and your plugin stops working. Any tips on minification with your plugin?

mpc

mpc Author

Hello,

We would need to have more details in order to determine what is happening. Minification only should not cause any problems.

Since your Massive Addons copy is bundled with theme, then please contact with theme support.

Cheers

Hi, is there any way to prevent the background page from scrolling on mobile when a modal popup appears? Thank

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