mpc

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1731 comments found.

urza07

urza07 Purchased

Just a question, regarding bober the free theme, every change i make in the customizer comes with the message Setting does not exist or is unrecognized. Why is that?

mpc_dmytro

mpc_dmytro Author Team

Hello,

All changes, that you can do via default WP Customizer, you should do via Theme Options.

Cheers

Hello, does your plugin offer scrollbars in columns and lines in the vc composer of wp bakery? Background: I would like to insert my privacy policy as text and add a scrollbar to the text box. Unfortunately, the privacy statement is long. therefore the required scrollbars. Greetings Daniel

mpc_dmytro

mpc_dmytro Author Team

Hello,

Unfortunately, our Plugin doesn’t have such feature.

Cheers

depad

depad Purchased

How can I disable google fontsapis.com connection completly ? What’s the font “default” used in icon box style ? Is it the themes default font – not a google font ?

mpc_dmytro

mpc_dmytro Author Team

Hello,

I can see that you already submitted ticket on ticksy. We will proceed communicating there.

Cheers

Laspau

Laspau Purchased

Can you be sure to make the plugin gdpr compliant? GDPR stands for General Data Protection Regulation and it is a new data protection law in the EU, which comes into force in May 2018. The GDPR provides much stronger rules than existing laws and is much more restrictive than the “EU cookie law.” The penalty for non compliance can be up to € 20 million, or in the case of an undertaking, up to 4% of the total worldwide annual turnover of the preceding financial year, whichever is higher.

The regulation will be enforceable from May 25, 2018. https://www.codeinwp.com/blog/complete-wordpress-gdpr-guide/
mpc_dmytro

mpc_dmytro Author Team

Hello,

Even though our Plugin doesn’t store any personal information of users, we will make sure, that it is 100% compatible with these new Regulations.

Cheers

Hey guys, I’m wondering if you know of any plugins/themes in particular that this is incompatible with? I’ve used it fairly pain-free over the last little while, but having some issues with Hudson Theme where it isn’t displaying previews (despite downloading) and ‘colour’ options are inactive.

mpc_dmytro

mpc_dmytro Author Team

Hello,

There are some unique problems with our Plugin and a few Themes, but the source of issue is not in the Theme itself. And there were no known issues with Hudson Theme, like you mentioned. Contact us directly at dmytro.n@mpcreation.net so we could take a look on your issue.

Cheers

SooBahkDo

SooBahkDo Purchased

Does your plugin work with Visual Composer that Michael M – WPBakery.com now features free on wordpress.com and pro version on their own site (currently v4.12)? OR does your plugin only work with the codecanyon version of Visual Composer (currently v5.4.7)? Please advise.

mpc_dmytro

mpc_dmytro Author Team

Hello,

Our Plugin is Extension for WP Bakery Page Builder(the one, which is currently v5.4.7).

Cheers

MHP28

MHP28 Purchased

Is it possible to disable how the scrollbar disappears when a modal popup appears? I have a customized page and for some reason when I close the model window the scrollbar doesn’t return. I will renew my support if you can help resolve this, but if you can’t will you refund the renewed support, since the only reason I would renew it is to resolve this.

mpc_dmytro

mpc_dmytro Author Team

Hello,

Contact us directly via mail: dmytro.n@mpcreation.net

Cheers

dko10440

dko10440 Purchased

Hi Suddenly My icons in info box dont show up properly, only in Chrome, but not in safari and in Iphone and Ipad it shows some of its own icon i tried different icon library but with same result, any idea to solve it please

mpc_dmytro

mpc_dmytro Author Team

Hello,

Please contact us at https://mpc.ticksy.com/ to receive direct help.

Cheers

dko10440

dko10440 Purchased

I says I cant get my problem solved without renew support, I never used it before?

mpc_dmytro

mpc_dmytro Author Team

Hello,

In that case, contact us directly via mail: dmytro.n@mpcreation.net

Cheers

they are not making a refund. do not buy. I bought it but I did not use it.

There is a problem with your plugin & external link rewrite option by some hosting provider. For example, siteground users need to disable “External Links Rewrite” to use your plugin otherwise it shows 502 Gateway error.

Hello,

Thanks for the info. We will investigate this issue on our end.

Cheers

How do I update from 2.2 to 2.3 to fix this color picker issuer? I have entered my license code. There is no update option on the Plugins page or the Massive Panel. Do you recommend installing 2.3 and simply deleting 2.2? Or will this break my past work. Thanks.

Hello,

In case you still don’t get option to update MA via Dashboard, then you can remove old version via FTP, and install latest version via Dashboard. All your prior changes will stay untouched, after this procedure.

Cheers

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