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Hello, When I click on a territory of a map, I get a tooltip with a resume and a “more info” button. Is it possible to directly link the “click” to a page on the website (without the tooltip interface)? thanks
someone is there?
Thank you for using Mapplic and sorry for the late answer.
Yes, there’s built-in support for that, just use the Open Link or Open Link in new Tab Actions.
Let me know if there’s anything else.
How can get the map to load on initial page load if the page is loaded through Ajax?
I can’t tell the exact file/line since WP themes have their own ajax load scrips. If you are unable to find it please get in touch with your theme’s support.
I’m interested in your custom work services and sent an email request through this site but with no response. Please let me know. Thx.
Thank you for the interest. Feel free to get back in touch when you have more details.
Hi, does this plugin allow me to draw custom shapes on the map? Thanks.
Thank you for the interest.
No, maps are draw using vector editors like Adobe Illustrator or Inkscape. Mapplic makes them clickable and offers all the interactive features you can see on the demos.
I need the example: https://www.mapplic.com/real-estate/
Thank you for using Mapplic!
Please get in touch through the profile page contact form.
Pre-Purchase Question: Hi, I’m interested in this plugin. The thing is that I need to filter points by category. Show or Hide, like if it has a checkbox. I have several restaurants and shops. If I want to show just the restaurants in the map, is it possible? I don’t see any example working like that.
Thank you for the interest.
Unfortunately there is no built-in support for that, but it can be achieved with some custom plugin modifications.
Let me know if you have any further questions.
I am looking for a plugin like yours that has the option to use a 3D map (Earth as a globe) instead of just the 2D maps.
Would this be feasible with your plugin..?
Thank you for the interest.
Unfortunately that is not possible. Only 2D maps are supported.
I would like to buy your pluggin, but i have a few presale questions:
1 – I’ve an image in PNG, can i upload it and put the pins wherever i want on it and in each one show a message?
2 – I would like to have and image of a body human with some pins on it, but when i click in each of them, i would like to mahe a zoom to show other pins relathionship with this parent pin, is it possible to do it?
Many thanks in advance!
12 days without supported!!! I can’t believe it…i’m going to speah to themeforest to refund the money because of it. Never happen to me before in Themeforest…
Sorry for the late answer, we were on vacation as it was clearly stated on our profile page.
Hello guys. I need to create a world map for my client so he can appoint all of his served clients(any served client will be a marker). Can I figure this out with your plugin? Thanks in advance!
Thank you for the interest and sorry for the late answer.
Yes, Mapplic can handle what you’re trying to do out of the box.
If you have any further questions please use the contact form on our profile page.
Hi there! A pre-sale question: i had read somewhere here in the suport that the a image with .png doesn’t works with custom pins, so, how the apartment (3D version) version of the demo works? Is that a image or a vector? i had read the docs too, and i couldnt find any information about images. Only about vector issues. Where can i find more informations about custom images issues, plz?
bought it, but didn’t receive any support until now :/
Sorry for the late answer. I sent you a PM recently, looking forward to your answer.
Hi! I am ineterested in your plugin but have a presales question. I want to use it for a mall webpage, I need to light in a different color each shop when the user select one. Is it easy to do that? We need to use code? Thank you
Thank you for the interest.
You can use CSS to set custom clickable, hover and active states of map elements.
Hello, Can I find somewhere else https://www.mapplic.com/real-estate/
how to do it? Thank you
Thank you for using Mapplic. Please get in touch through the profile page contact form.
My Map does not work! It flags all kinds of errors and it used to work perfectly. I have the latest version installed. It lets my Jquery be not defined and prevents every other script from being loaded…
Sorry for the inconvenience.
Can you please get in touch through the profile page contact form, provide your purchase code and a link to your website. I will do my best to get back to you as soon as possible and let you know how to fix the issue.
Hi! I bought your plugin and i add a png image to create my first map, and now i want to add different pins to link to other landing but i can’t.
I created a landmark many times but doesn’t work, never appear any pin on the map for later drag and drop whereever i need.
Many thanks, and please, help!
I need your help…i need to resolve it asap and doesn’t work the plugin; i have to launch the website on Tuesday…i hope you reply me, it’s taking a lot of time to fix it. As i told you, i need your country to give you permissions from my server to in the website and have a look of it.
Also i’m going to copy this message in Themeforest comments because maybe you can read from there…
I just replied to your private message. Hope everything went good with the launch. Let me know if you need anything else.
Hi! I bought your plugin and it works very well, thanks! HOWEVER, I wrote to you about a week ago at your support contact form and had no answer yet.
My problem is that long texts don’t scroll in iPhone! They do fine in Android and desktop, but not iPhone. http://fisherescucha.mx#mapa
Can you help me?
Sorry, it is http://fisherescucha.mx/#mapa
Thank you for using Mapplic! We already replied to your private message but I’m copying the answer here in case anyone else is looking for this:
That is an iOS bug, it was reported before and unfortunately there’s no workaround available. We are waiting for Apple to release a fix.
Until then, you could use the lightbox action, it has working scroll on mobile.
You are welcome!
Hello. When I inserted the logo and description for a specific area, other areas will share the same image and description as well. Any solution?
Do you have the latest version of Mapplic installed?
If you’re still experiencing the same issue, please renew your support, get in touch through the profile page contact form and send link/temporary admin access to your site. I will do my best to fix it as soon as possible.
Hi! I’ve bought this plugin, the issue is that long texts don’t scroll for iPhones.
It scrolls in Android and desktop, but not iPhones.
Thank you for using Mapplic. Copying my answer from another customer’s comment:
That is an iOS bug, it was reported before and unfortunately there’s no workaround available. We are waiting for Apple to release a fix. Until then, you could use the lightbox action, it has working scroll on mobile.
Hi May i know how to use the category feature? i can’t find the documentation. I’ve set the category, but i don’t know how to put thing together as a category. Kindly advice, thanks
I recently replied to your private message. After creating categories, you need to assign landmarks to them.
can you send to me admin login demo ?
Sorry for the late answer.
There’s no demo available. Enjoy using the plugin and if there’s anything else just let me know.
(Please use the contact form on our profile page for the best response time as that’s the standard support channel)
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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