Hi, i can schedule the maintenence mode by hours? Like opening and close.
I need help. Your pro version is not working at all. I dont see any changes at all! I tried doing your suggestion by checking it on other browsers and it still persists!
After looking at the comments here. I see that you have version 3.3? Then what the heck is going on? It gave me 3.2 after redownloading here on your download page?
nevermind, it work now after redownloading it for the 3rd time. Now the shortcode of formcraft is not working anymore. How to fix this please? I see that rocaceres is facing the same problem with me. that his CF7 was stop working. Any updates how to make shortcodes work on your plugin please?
We are trying your plugin (currently free version). A question please:
There is the option “Enable frontend login”. We want to use the login, but not the link “Lost Password”.
Where can we remove this link? Can you tell us the file name and line number or how does it work?
Hi. Thanks for using our plugin. Unfortunately, by default plugin options it is possible only to Enable frontend login form or disable it included the link “Lost Password”. Regards.
Unfortunately you have not answered my question:
Which file of your plugin includes the link “Lost Password” ?
Please tell me the file name and the line numbers. It’s always possible to remove a link if you know where it is.
Unfortunately, our free support doesn’t include: Customization, Custom coding, Support for 3rd party plugins. If you need additional customization or changes in plugin, we can provide estimates.Regards.
I don’t know if it’s only me or, but the option “Apply background blur” doesn’t work on full browsers/pc browser, it works normally on phones and tablets.
Can you please check why or provide possible fix for it?
Hello, had to say that this plugin is awesome! looks good and works good, only one question that comes up is, how to have some kind of background for the text?? like it’s really hard to read text no matter what background of color text I use, text is really hard to read without it’s own background or something alike…
Please help with suggestion or solution? and can this option be implemented on next update?
Hello. Unfortunately, it is not possible by using default plugin options and we have no plans in nearest future to change options or design of plugin. Regards.
Hi. I tried to download the recently updated version of the PRO maintenance plugin from the downloads section, but when I open the zip file it says:
~ cannot create maintenance-pro etc etc
~ the filename or volume label syntax is incorrect etc etc
I’ve tried to download dozens of times now on multiple browsers, so it’s definitely a corrupt file issue, not a browser issue
Please reupload to code canyon/envato
Sorry, I don’t have time to go through more hoops and send exactly the same message for the 3rd time. I’ve contacted you here. I’ve contacted Envato and sent them a screenshot of the error when opening the file, but then they just sent me back here. This is utterly pointless. You can see I bought it by looking at the “purchased” icon on my message. If it’s happening to me, then it’s probably happening to all buyers. Error screenshot: http://oi67.tinypic.com/2gvn7ma.jpg
Hi. This is the only one such request for today. I asked you submit the request only just for sending you archive with plugin, because I am not able to do it via this form. Thank you for understanding. And I have just checked and downloaded archive from Envato and not found any issues to download it and open. Regards.
This comment is currently being reviewed.
On your screenshot I see that your WinRar can’t create non-existent directory for documentation folder. Try to use other tool for extract zip archive instead of WinRar
I don’t have any other tool. Could you suggest a free one?
Extracted using 7zip. Same errors.
Try to download “Installable Wordpress file only” https://themeforest.net/forums/thread/increase-support-questions-due-to-installable-wordpress-file-only-download-option/138534
Can you plugin do the following
1) Deactivate my entire MU network?
2) Deactivate each site instead of the entire network?
Also wanted to ask:
3) When certain users are allowed to log in while the site is in maintenance mode are they alse able to log into the back-end?
Hello. Our plugin can be helpful in all your issues. We will be happy to see you among our customers! Regards.
I purchased and installed the plugin. But I don’t know how to:
1) put entire network in maintenance mode or
2) how to put only some websites in maintenance mode instead of the entire network.
Can you please provide steps for this?
You need install plugin for main website in network and activate it, in this case all network will be in maintenance mode. If you want disable maintenance mode for some website in your network, need to go in plugin settings of required website in network and switch maintenance to OFF
Just to make sure. I network activate the plugin. Then I go to each site that I need to turn off maintenance mode and from the maintenance settings page I switch it off.
If I want to turn off maintenance mode for the entire network do I have to activate/deactivate both Maintenance AND Maintenance Pro plugin? or just one of them?
Is there a way to control settings for all the sites? Changing the background, message, user role access, etc.
Correct, both Maintenance plugin and Maintenance PRO add-on for it. control settings for all the sites? Global and general setting for all websites in network? Should be available in main website plugin settings in the network
If I want to turn off maintenance mode for the entire network
I went to Primary Site’s plugin settings and turned it off. Other sites still show maintenance page when I view them. It’s not working as described above.
You say I can adjust global settings for the plugin in the main “primary” site. I did a test and unchecked “Enable frontend login”. Went to one of the subsites and it’s still there. The settings of the Primary Site do not seem to be global, affecting all subsites.
We will check global plugin settings.
Try to choose different plugin settings for each sites in network it’s work, i’ve just tested in our networks. If you don’t see changes, maybe it’s server or browser cache
Hello! The Google Maps embedd code cannot be added on the Maintenance Page, even in the HTML popup window option of your plugin.
Can you please show me how to embedd a google maps location in your page? If it cannot be done right now, please consider this a request, I think it would be useful for many of your clients.
Hello. Unfortunately, plugin does not support Google Maps in HTML popup by default. Thanks for your suggestion. We will consider it. Regards.
Thank you for your answer, but please also answer the question below. Hopefully it’s easier to implement the one below. It’s related to the responsiveness of a simple jpeg image, and not to Google Maps.
Hello. Done Regards.
Also, why is the image (from the description field of your plugin) not beeing made responsive by default? Wordpress 4.4+ already does that, something from your plugin’s code isn’t compatible with that…
See here… http://copyzone.ro/ ... the map image isn’t responsive on a mobile. Can you fix this?
Hello. Thanks for sharing this information with us. We will fix it. Regards.
Hello. Our developer checked your issue. Our plugin does not provide this possibility by default but we can recommend you set the logo or change img class = “alignnone” to img class = “alignnone logo” in Description. Regards.
hi. 1. do you support rtl?2. do you have auto lunch?
Hello. Thanks for contacting us. Please, find by link tutorial how to translate Maintenance into your native language http://support.fruitfulcode.com/hc/en-us/articles/204268628-Translate-Maintenance-into-your-native-language-. Our plugin for example includes Farsi Persian (fa_IR) and Arabic (Ar) translations. Here http://support.fruitfulcode.com/hc/en-us/articles/203159693-Countdown-option-in-Maintenance-PRO you can find all the details how available in our plugin Countdown option works. Regards.
I’m looking for multisite maintenance plugin.
1. Does it support that when I enable enable maintenance mode and every sub-site maintenance mode too?
2. I can’t find free version, could you help me?
Free version temporary suspended, it will be available during 24 hours. You could download it here https://github.com/Fruitfulcode/Maintenance
Does it support let each sub-site enters maintenance mode (front & back end)?
Does it support let each sub-site enters maintenance mode (front & back end).
Yes, each sub-site enters maintenance mode frontend. You can check this in free version https://wordpress.org/plugins/maintenance/
Hi, I’m trying to input a script (Livezilla Chat) in the maintenance page. I don’t see a field that I could do it in in the plugin. If I wanted to do it manually, which page would I have to edit? Thanks.
Hi. Thank you for contacting us.Unfortunately, our plugin does not support it by default options. It is possible only by custom development. If you will need any customizations our project manager will provide estimates.Regards.
When i activate maintenance (and set the website to open when countdown is finished) nothing happens. Maintenance page is stuck on countdown saying 00/00/00/00 and page tries to refresh itself but it’s stuck in a refresh loop (icon in browser show the refresh icon acting like if he tries to refresh the page but doesn’t succeed).
I’ve tried on chrome, firefox and internet explorer and it’s the same thing.
Only solution is to clear cookies (but even with that page takes site takes one more minute to go back live) which is not very visitors friendly and not very convenient. Is there a way for website to go live again by itself without forcing visitors/users to clear their cookies (and wait another full minute) ?
I use latest version of maintenance pro (3.4) and latest version of maintenance free (3.5) under wordpress 4.8 and php 7.0
I can’t provide admin access, i’m on local development.
I have just checked one more time on my local and not found such issue. Could you, please, provide screenshots of your settings for countdown and the list of your plugins? Support with admin accesses to your website. http://support.fruitfulcode.com/hc/en-us/requests/new Regards.
i tried disabling a plugin i had called wps hide login (avaiable on wordpress.org and used by more than 100.000 people) and maintenance worked perfectly, so that’s the redirection it does that prevent maintenance to go out from the countdown and make it stays in an endless loop trying to refresh. You think there would be a way to make maintenance work with such redirection plugin ? (it’s free on wordpress.org so maybe you could try ?) Thanks
Hello. Thanks for your reply. I have just submitted the issue to our developer. He will check and I will keep you updated about results. Regards.
Thanks for that, i appreciate it as it’s always disapointing when one have to chose between a plugin and another because of a conflict.
By the way, is there a “must do” setting in w3 total cache regarding maintenance, in order to avoid problems ?
Hello. Our developer have just checked your issue on our local demo and nor found conflict with WPS Hide Login. Most likely that Js counter does not match the server time or the server time does not match the local time. Try to check and set the same time zones on server in the admin panel and in the settings of WordPress. Regards.
Thanks for the info, i’ll do that.
There is another huge problem : i just realized that if one want to login via wp-login.php whereas it’s is under maintenance (and even exclude in maintenance settings) all he has to do is access to the website via wp-login.php Which make the maintenance mode and keep out people from website while under maintenance (the purpose of this plugin) useless to any one who would want to access to website through wp-login.php :/
Also, why anyone who is logged in, can continue browsing the website and is not redirected to maintenance page ? That makes no sense, the purpose is to prevent logged in user to browse the website during maintenance (it does not) and prevent logged out users to log in (it doesn’t to that as they can access wp-login)
Hello. Please, find by link below how option Exclude user roles option works http://support.fruitfulcode.com/hc/en-us/articles/115000762627-Maintenance-Pro-Exclude-user-roles-option-How-to-use-it- . Maintenance plugin doesn’t affect on wp-login and excluded users can access to your website using it.You can hide wp-login with help of plugin WPS Hide Login.Regards.
I have just bought the plugin and added the mailchimp list ID and API and did all the setups and still not getting any updates in my mailchimp account. Can you please tell how to fix this? I have done all the settings in the backend and the mailchimp list is properly done so don’t know where the issue is. the domain is :
Hello. Thanks for using our plugin and contacting us. I have just checked your form and received and confirmed email about Subscription to KiraKira Studio successfully. Could you, please, check one more time? Regards.
Would it be possible to add the mail function for sending to the Subscriber
Hello. Thanks for using our plugin and your question. Most likely that it can be possible, but we need more your details to answer your questions correctly. Thank you! Regards.
My request is to add the PHP mail function Fonction mail()
Because I do not use mailchimp
Hi. Yes, it is possible, but, unfortunately, it is not so easy to implement in plugin and not possible by default options. If you have skills you can do it y yourself or we can provide estimates for this customization. Regards.
Now the header always remains active, can not be turned off.
People you are so unprofessional!
In any abdate trivial problems, head shake.
I build websites and i’d like to know if we can use this plugin with no limit ? for each new project ? Regards,
Hello. Thanks for interest in our product and contacting us. Yes, sure, it is possible to use on few websites. Regards.
what password is used to login from the splash screen? Same as the Wordpress login? if so mine does not work after changing the admin password in Wordpress.
Hello. Thanks for using our plugin and your question. Yes,username and password for Maintenance login form are the same as wp-admin username and password. Regards.
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