and i can’t see the option for the cross to appear in the top right corner, at the moment i can’t close the popup icon without leaving the email address???
Maybe the cross button got mixed with your theme colors ?? Please submit your issue and site info at support.solvercircle.com
We’ve added the mailchimp API key and List ID to the plug in in mailchimp settings but the email is not transmitting to mailchimp. Anything i am missing?
Please submit your site FTP and Admin access information along with the issue details in a ticket at support.solvercircle.com
I already installed your plugin. How can I translate the placeholder? Instead of “Email Address” I need it to be “Correo electrónico”.
Please submit a ticket at support.solvercircle.com with your request and site FTP and Admin access information.
just wondering if i can set pop up form only appearing after the user stays on website for certain amount of time?
Yes, you can.
Can the popup be set to stay fixed on the screen while the website visitor is still able to scroll and read the screen? Similar to this -> https://yanado.com/blog/google-calendar-integration-update-process/
We can perform custom development at additional cost to implement your custom requirements.
Is it possible to code the popup that it only popsup the first three time user visits the website? We have some users, who visit us very often, also our workers. I don’t want to irritate them and cause an opposite feelings that we want them to have….
Thanks in advance!
Yes, we can perform custom development for you. Please email us to firstname.lastname@example.org for a quote.
Hi, this is a pre-sales question. I had bought Ninja Popups as the author told me it would meet my requirements. After buying it, and more importantly investing a bunch of time in learning how it works, it turns out his product does not work for my purposes.
I have a page with over 50 PDF manuals that I want to offer as downloads. If someone clicks on the link to the pdf, they are required to enter their information and it gets forwarded to Mailchimp. Ninja popups does this. The problem I have is that if you click on another PDF link, Ninja popups isn’t intelligent enough to realise that you’ve already submitted your information, and will request that you re-submit it 50 times, one for each of the PDF manuals. Which is obviously absurd.
Is your product more intelligent?
Our plugin performs a different way. And I think it will require custom development to facilitate your purpose. You can email us for a quote.
Hi. I’ve set everything up but when I submit a form it just hangs there and nothing gets posted?
Please submit a ticket at support.solvercircle.com
Presales, Can I add two different forms? one per languaje. Thanks
Currently it can have a single popup for a site, if you need language specific different popup, it will require custom development at additional cost.
I’ve already purchased this plugin and attempted to open a support ticket but never received my confirmation email for setting up an account. The plugin works great, however when the popup is required, once the user signs up the box does not go away and there is no option for the user to close it. They have to refresh the page. Please tell me there is something I’m missing?
Maybe the confirmation email went to your SPAM folder ?
Please send us an email with your site FTP and admin access information and issue details to email@example.com and we shall forward that to our support team for you.
my bad sorry
Hi, I can display the form at the end of every post also?
sorry, this is a Popup.
Can the pop up be the one I have created in mailchimp (sign up pop up form)?
You need to recreate the same popup here by the features as shown here : http://www.doc.solvercircle.com/wordpress/wordpress-mailchimp-popup/#!/admin_popup_settings
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