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If I add a new subscriber\email address will that user receive an opt-in email? If I use your platform and add the users from my current list I dont want them to receive an opt-in email as they have previously received one
No, if you add a subscriber manually to your list they will not receive an opt-in email.
Hi bought the plugin but can’t get it work.
This is the message and the link to support does not work:
Fatal error: Can’t use function return value in write context in /home/ciforgecanada/public_html/wp-content/plugins/mailbox-marketing/includes/functions/lists/lists-functions.php on line 442
Sorry about the support link. Let me look into this, I will get back to you asap.
Can I get your email address please? I am going to send you an updated version of the plugin which should work for you.
Okay it has been sent.
installed and works fine.
thank you very much
Great to hear! Just so you know, the support link has been fixed as well. Good luck with your email marketing!
is it possible to import contacts ?
Yes, you can import your existing list of contacts using a csv file. Inside the plugin, there is a link to an example csv file that shows you how to format your contact list so that it can be imported correctly.
I have setup the plugin added the cron job etc
I have created an email template
I have created a list
But when I create a campaign it doesnt show me the lists I have created, therefore I cant select a list. It does give me a list of email templates so I can select the email template.
Can you help?
Try refreshing the page and then try creating a campaign again. Let me know if that helps you.
I have tried this and clearing the cache but the list drop down function doesnt populate with my Lists
Please create a temporary admin account and send the credentials to firstname.lastname@example.org so I can go in and try to figure out why it isn’t populating for you.
Never mind the previous comment, please just send me an email to email@example.com and I have a plugin update for you that will fix your problem.
I just sent you the updated plugin. Let me know that you received it.
How to edit a Subscribers
Currently if you need to edit a subscriber you need to delete it from the subscriber table and then use the “Add Subscriber” feature to re-add the subscriber with the correct information. Thank you for pointing this out though, I will add an editing capability to the next release. I will notify you via comment once it has been released. You can expect it to be released shortly. Are there any other features you wish to see added?
I have completed adding the new “Edit Subscriber” feature and it is now available in version 1.2.0 of the plugin. To get the new version, navigate to the “Downloads” page in your User Profile. There you can download version 1.2.0 of Mailbox Marketing. Hope you enjoy!
I have received the new plugin and installed it, I can now select the Lists in Campaigns which wasn’t appearing before. But the emails I send never arrive, I use the PHP mailer option…... Please advise
Even using SMTP the campaign section just hangs when you click create campaign, all I’m trying to do is send a test email to 2 address before I send to my actual lists…......Please advise…...
Have you set up the cron job on your server yet? The cron job runs a function that sends out your emails. If you have not set up the cron job, the server will not send any emails. If you have, I would make sure that it has been set up correctly and that it it functioning properly. That is most likely going to be the issue.
If you have not, the “Getting Started” section in the Plugin Documentation has an article on how to set up the cron job.
I have setup cron in cpanel, if you have a minute I can email you the cpanel and wp-admin credentials? I do have have other php mailer scripts on various sites on the same server that work
Yes, that would be great. Send the information to firstname.lastname@example.org and I will check it out so I can fix the issue for you.
Let me know when you have an update for me
I sent you an email asking if ever received the emails. I ran the cron job manually to see if it the issue was the cron job or something else, but I never heard back.
Please check your email for a message from me. Thank you.
Sorry I didnt receive that email, and yes the emails did come through
Okay great! That just means that the error is with the cron job command which will be a simple fix. I apologize for not getting back to you sooner today, support for this product actually does not start up again until Saturday due to the Thanksgiving Holiday, but I appreciate your patience and I truly do strive to give the best customer support I can so since we have been working on this issue since before the holiday, I am going to go ahead and just fix the issue for you right now. I will notify you when I am done fixing the issue.
I have great news for you! I have solved the issue you were having and now your emails should send without any issues. The reason the plugin was having an issue sending emails is because the SSL Certificate on your website is not technically installed correctly.
Let me first mention that if you don’t mind, I would love to help you fix the issue you currently have with your SSL Certificate. I highly recommend that it’s fixed for the security of your website visitors.
The issue is that even though you have your SSL Certificate installed, your website is still accessible via HTTP. When you install an SSL Certificate, you have to make sure you start redirecting all of your traffic so that it uses HTTPS and not HTTP. If you do not redirect the HTTP traffic, then it’s the same as not even having an SSL Certificate installed.
The reason why the Cron Job for the Mailbox Marketing plugin was not working, was because the function it was running used the HTTP version of your website instead of the correct HTTPS. To fix the issue I simply had to change the URL in the Cron Job command to HTTPS and then everything started working correctly just like it should have been. If your SSL Certificate was installed correctly, this would not have been an issue.
Again, I would love to help you fix this issue, I truly am invested in the security of my customer’s websites so please, just let me know if you need my assistance or if you have any other questions or comments for me. If you were satisfied with the support I have provided to you, I would be extremely grateful if you could write a review for this plugin. Thank you and good luck with your Email Marketing!
It will seem that the last version is not downloadable on Codecayon.
I’m sorry, I don’t quite understand what you mean. The current version is 1.2.0. Are you saying that what you are downloading is not version 1.2.0?
You are correct. I just downloaded the plugin and it is not at the most recent version. Thank you for catching this. Version 1.2.0 was accepted and approved by CodeCanyon so I am not sure why they have not updated the package. I will contact them about this immediately.
Okay I have notified them and you should receive an email when the plugin has been updated. FYI the new version now gives you the capability to edit your subscribers with a new “Edit Subscriber” screen. Hope you enjoy!
Just an update for you, the newest version 1.2.0 is now available for download!
Not a problem, enjoy!
this plugin do same like mymail plugin?
Correct, it is the same type of plugin.
i know it s same type i ask if the features are same do this plugin have statistic opens clicks bounces unsubscription…..
Yes, it contains all of the same statistics as the MyMail plugin. You can generate custom reports and choose which statistics you would like to have shown on your reports. A quick view of the Campaign or List’s statistics is shown in the Dashboard without having to generate a report. One unique feature we have over the MyMail plugin is that we also can track WooCommerce purchases if you have a WooCommerce powered store on your WordPress website. Another great feature is that the templates are 100% fully customize-able. You can build them from the ground up if you have the knowledge to do so. From what I head, with MyMail, you can not do that. You have to use one of their templates and there is no way to add a fully customize-able template. We have a fluid and a responsive template inside the builder you can use to start off creating your template, or you can create it from scratch. Was there anything else that I missed that you were looking to know about?
Hi, is there anything I can help you with?
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