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If I add a new subscriber\email address will that user receive an opt-in email? If I use your platform and add the users from my current list I dont want them to receive an opt-in email as they have previously received one
No, if you add a subscriber manually to your list they will not receive an opt-in email.
Hi bought the plugin but can’t get it work.
This is the message and the link to support does not work:
Fatal error: Can’t use function return value in write context in /home/ciforgecanada/public_html/wp-content/plugins/mailbox-marketing/includes/functions/lists/lists-functions.php on line 442
Sorry about the support link. Let me look into this, I will get back to you asap.
Can I get your email address please? I am going to send you an updated version of the plugin which should work for you.
Okay it has been sent.
installed and works fine.
thank you very much
Great to hear! Just so you know, the support link has been fixed as well. Good luck with your email marketing!
is it possible to import contacts ?
Yes, you can import your existing list of contacts using a csv file. Inside the plugin, there is a link to an example csv file that shows you how to format your contact list so that it can be imported correctly.
I have setup the plugin added the cron job etc
I have created an email template
I have created a list
But when I create a campaign it doesnt show me the lists I have created, therefore I cant select a list. It does give me a list of email templates so I can select the email template.
Can you help?
Try refreshing the page and then try creating a campaign again. Let me know if that helps you.
I have tried this and clearing the cache but the list drop down function doesnt populate with my Lists
Please create a temporary admin account and send the credentials to email@example.com so I can go in and try to figure out why it isn’t populating for you.
Never mind the previous comment, please just send me an email to firstname.lastname@example.org and I have a plugin update for you that will fix your problem.
I just sent you the updated plugin. Let me know that you received it.
How to edit a Subscribers
Currently if you need to edit a subscriber you need to delete it from the subscriber table and then use the “Add Subscriber” feature to re-add the subscriber with the correct information. Thank you for pointing this out though, I will add an editing capability to the next release. I will notify you via comment once it has been released. You can expect it to be released shortly. Are there any other features you wish to see added?
I have completed adding the new “Edit Subscriber” feature and it is now available in version 1.2.0 of the plugin. To get the new version, navigate to the “Downloads” page in your User Profile. There you can download version 1.2.0 of Mailbox Marketing. Hope you enjoy!
I have received the new plugin and installed it, I can now select the Lists in Campaigns which wasn’t appearing before. But the emails I send never arrive, I use the PHP mailer option…... Please advise
Even using SMTP the campaign section just hangs when you click create campaign, all I’m trying to do is send a test email to 2 address before I send to my actual lists…......Please advise…...
Have you set up the cron job on your server yet? The cron job runs a function that sends out your emails. If you have not set up the cron job, the server will not send any emails. If you have, I would make sure that it has been set up correctly and that it it functioning properly. That is most likely going to be the issue.
If you have not, the “Getting Started” section in the Plugin Documentation has an article on how to set up the cron job.
I have setup cron in cpanel, if you have a minute I can email you the cpanel and wp-admin credentials? I do have have other php mailer scripts on various sites on the same server that work
Yes, that would be great. Send the information to email@example.com and I will check it out so I can fix the issue for you.
Let me know when you have an update for me
I sent you an email asking if ever received the emails. I ran the cron job manually to see if it the issue was the cron job or something else, but I never heard back.
Please check your email for a message from me. Thank you.
Sorry I didnt receive that email, and yes the emails did come through
Okay great! That just means that the error is with the cron job command which will be a simple fix. I apologize for not getting back to you sooner today, support for this product actually does not start up again until Saturday due to the Thanksgiving Holiday, but I appreciate your patience and I truly do strive to give the best customer support I can so since we have been working on this issue since before the holiday, I am going to go ahead and just fix the issue for you right now. I will notify you when I am done fixing the issue.
I have great news for you! I have solved the issue you were having and now your emails should send without any issues. The reason the plugin was having an issue sending emails is because the SSL Certificate on your website is not technically installed correctly.
Let me first mention that if you don’t mind, I would love to help you fix the issue you currently have with your SSL Certificate. I highly recommend that it’s fixed for the security of your website visitors.
The issue is that even though you have your SSL Certificate installed, your website is still accessible via HTTP. When you install an SSL Certificate, you have to make sure you start redirecting all of your traffic so that it uses HTTPS and not HTTP. If you do not redirect the HTTP traffic, then it’s the same as not even having an SSL Certificate installed.
The reason why the Cron Job for the Mailbox Marketing plugin was not working, was because the function it was running used the HTTP version of your website instead of the correct HTTPS. To fix the issue I simply had to change the URL in the Cron Job command to HTTPS and then everything started working correctly just like it should have been. If your SSL Certificate was installed correctly, this would not have been an issue.
Again, I would love to help you fix this issue, I truly am invested in the security of my customer’s websites so please, just let me know if you need my assistance or if you have any other questions or comments for me. If you were satisfied with the support I have provided to you, I would be extremely grateful if you could write a review for this plugin. Thank you and good luck with your Email Marketing!
It will seem that the last version is not downloadable on Codecayon.
I’m sorry, I don’t quite understand what you mean. The current version is 1.2.0. Are you saying that what you are downloading is not version 1.2.0?
You are correct. I just downloaded the plugin and it is not at the most recent version. Thank you for catching this. Version 1.2.0 was accepted and approved by CodeCanyon so I am not sure why they have not updated the package. I will contact them about this immediately.
Okay I have notified them and you should receive an email when the plugin has been updated. FYI the new version now gives you the capability to edit your subscribers with a new “Edit Subscriber” screen. Hope you enjoy!
Just an update for you, the newest version 1.2.0 is now available for download!
Not a problem, enjoy!
this plugin do same like mymail plugin?
Correct, it is the same type of plugin.
i know it s same type i ask if the features are same do this plugin have statistic opens clicks bounces unsubscription…..
Yes, it contains all of the same statistics as the MyMail plugin. You can generate custom reports and choose which statistics you would like to have shown on your reports. A quick view of the Campaign or List’s statistics is shown in the Dashboard without having to generate a report. One unique feature we have over the MyMail plugin is that we also can track WooCommerce purchases if you have a WooCommerce powered store on your WordPress website. Another great feature is that the templates are 100% fully customize-able. You can build them from the ground up if you have the knowledge to do so. From what I head, with MyMail, you can not do that. You have to use one of their templates and there is no way to add a fully customize-able template. We have a fluid and a responsive template inside the builder you can use to start off creating your template, or you can create it from scratch. Was there anything else that I missed that you were looking to know about?
Hi, is there anything I can help you with?
Hi, im interested in the plugin, but cannot access the demo. please can you send the demo link?
I am really sorry about that, I am working on updating the demo right now. I should have it back up within the next 24 hours.
Sorry for the wait, the demo is back up and running. Here is a link to the login page and the credentials are: http://mailbox-marketing.com/wp-login.php
HI, Can you embed images in the mailers?
Yes you can. This plugin uses CKEditor for the template building. Here is a link to there site, there you can test out the editor. http://ckeditor.com/
I should have the demo back up within 24 hours, then you can check it from within the plugin.
hello, pre-sale question: is this plugin able to create a CronJob newsletter that runs, say, once a week and includes only the custom-post-types that have been created since the previously run CronJob? If yes, does it generate it automatically once I created a standard template, or I have to create it each time?
No, I am sorry. Currently at this time this plugin does not have that feature available. I will look into adding that to the project road map. Thank you for your comment, sorry we are not able to fulfill your needs at this time.
The demo link does not work.
6 days ago the author wrote: “I should have the demo back up within 24 hours, then you can check it from within the plugin”.
I’m still waiting for you to update the demo and I’m running out of patience.
I truly apologize. I a in the middle of upgrading my server infrastructure, as well as trying to complete the next major update of this plugin so I can release some exciting, never before done features in email marketing applications. I really hope you can sympathies that I am a one man show and I am trying my best, I really do premise that I will have this up asap. I will try to get it up tonight and put everything else aside. Again, I apologize, I truly am working on making this plugin the best it can be and I want it presented that way as well and sometimes that takes some time. I will notify you once the demo is up, like I said, I will try to have it up tonight. Again, I truly am sorry….
Sorry for the wait, the demo is back up and running. Here is a link to the login page and the credentials are: http://mailbox-marketing.com/wp-login.php
Thank you for uploading the demo
1 – 1 – It is very strict creating the list. The plugin forces me to fill in all the boxes.
2 – I can not import CSV files, the error always comes out.
“Test.csv Sorry, you are not allowed to upload files”
I tried uploading the example file “import-subscribers-example” and it does not upload either.
3- I managed to create a “client” list with my email, but the email does not appear as typed.
The plugin has good presentation, but has a bug.
I will wait new update .
Thank you very much.
Hello davidcom51! Thank you for your patience again. I would love to address your concerns so you will have a better understanding of the plugin. 1) The reason why all the fields in the “Create List” form are required is because the information that you set in those fields are used for the Anti-Spam feature for your Email Campaigns. All of that information is required to be included somewhere where the recipients can view it so that you are conforming with the Email Anti-Spam laws. If any of that information was not included, then you could be blacklisted as spam and your server IP can be blacklisted which will keep your email’s from reaching your subscribers because your emails will be filtered out as spam. 2) In this demo, I have disabled certain features for security purposes since it is publicly accessible. Uploading is one of the features that I disabled, along with disabling any features or functions that send emails. 3) I will take a look at this and get back to you on what I find. Thank you for pointing this out to me. Was I able to help you and address all your concerns?
Dear ||MAILBOX_FIRST_NAME|| , is what appears in my mail, even taking off the 2 pipes on both sides Is there a different format to use for there first name ?
Also the from is mailbox-marketing@ for the test mail
I did get the first name to come up and the from to but when the email comes in it has
We have some exciting news for you
I did 3 or 4 campaigns to myself and they all look the same on MS Outlook
Hmm, no that is the format for putting the first name. As for the mailbox-marketing@ for test emails, it is set that way only for the test emails since it is just test and it’s not a real campaign, when you send out a real campaign, that will not show, it will be the email that you specify. And just to make sure I understand what you are saying is happening, are you saying that it is showing this “Â” when it should not?
I did get the email to show correctly in google mail but on my outlook it has a few funny looking A’s with the weird character on top. looks right on gmail
When you added the Subscribers to your list, did you use the “Import Subscribers” feature by importing an existing CSV file, or did you manually add them one by one using the “Add Subscriber” feature?
For this test I added the email. If you like I can try to import and try again
Hmm, one last question. Are you on a Mac, PC, or Linux?
Interesting. It is hard for me to identify what the issue is without looking into your website. Would you be able to create a new admin user for your WordPress installation and over email, send me those credentials. Also if possible, having the credentials to log into your database would be a huge help as well. The database is where I would first look for the issue.
how do you reset the plugin password, I put it on a notepad and my PC rebooted. Can i reset it the database or somewhere else ?
Please send me an email to firstname.lastname@example.org and I will help guide you through it. Just for security reasons. Thank you!
Email Sent. Thank you
I will need your help please.
The test send work fine, but when i creat a campaign and send to some of my email i don’t receive anything.
About cron job i copied the code on Extra and added it to my cronjob i’m just not sure about the code i got to copy if it’s correcte or not
wget -q -O – http://mydomain.com/?mailbox_marketing_action=email_send_queue&id=1 >/dev/null 2>&1
I’m sorry you are having an issue, I just have a couple questions for you that will help me determine what the issue could be. So, just to make sure, where it says ‘http://mydomain.com', you have replaced that with your domain correct? Also, can you let me know what type of system and software you are running? I believe it is most likely the Cron Job that there is an issue with. I remember there was someone in the past who had an issue similar to yours, and their system required a special specific Cron Job Task, so that could be the problem.
Support ticket won’t send so I’ll ask here. I get an error message when I go to my page and try to add a subscriber via the subscription box. Also it says an email was sent in the plugin, but no email shows up in my email. Only when I send a test email within the plugin that it works. Help!
I think I understand you correctly. Can you please provide me the URL to your page with the subscription form on it? I would like to take a look at the code and see if there is something that is interfering with it.
Have you figured out the issue or do you need my WordPress login?
I apologize I have not been able to get back to you sooner, there has been some error with this comment form and I have not been able to comment back so I contacted Envato Support and had them fix the issue. It looks like they have finally fixed the issue since I am able to comment again.
I took a look at your website and I saw that the form does work correctly and fires off the ajax call to your server as it should. That means that the problems lies elsewhere. The next step would be for me to take a look inside your WordPress installation. If you could please make a temporary admin user account that I can use to log into your website, and then send the credentials to email@example.com, that will allow me to take a deeper look into this issue.
I will contact you again if I need any more information from you. Thank you, and I apologize again, I try to respond to these support requests as soon as I can.
Just sent you a response.
Hi – can i contact you for some customizations?
Sure, I may be able to help you. What where you looking to have done?
Hi do I have to use your form or can I use my own? Let’s say the Ninja Pop ups plugin? Thx
last question – when I embed images they don’t show up when the emails are received -it almost looks like a text email and not an html email. I have tried with default templates as well as making my own. Thx
Can you please explain what you mean about using your own form, sorry I did not understand what you meant.
For your second question, can you please forward me the email you are mentioning with the images not showing to my email at firstname.lastname@example.org. I will take a look at it to see if I can figure out what might be wrong. If I can not determine what the issue is from the email, I let you know what the next steps are to solve this issue. Thank you!
Hi so I have a list wiith a template setup and an autoresponder – in the template edit screen when I send a test email the images display properly, but when I use the form and subscribe to the list the autoresponder is not sending the images.
My other question was using a custom form to connect to my list – I see the code with the jquery and the field names – I can probably make that work in a custom pop up window I want to use.
Hi, great plugin! I do have a question about the cron scheduler. I created the cron Job on my cpanel, but when I create a schedule message, the plugin sends the message right away instead of waiting until the schedule time. I have checked the time zone on both the plug in and wordpress to make sure they are in the correct time zone. How do I go about fixing this issue.? Thanks
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