This author's response time can be up to 5 business days.
I run flipbook by mobile device. full screen icon and download icon are not run. but it run on the dektop pc without problem can you help me please
Hi hasan61, We are working on that issue and plan to release the update in Jan18.
The Magalone Team
hi when will you plan to release update
I am interested in purchasing your plugin but have a question in regards to adding ‘Interactive Multimedia Overlays’ – can you add the links on a code level or is it embedded in the pdf? can you walk me through the process?
- Thank you
they are added at the HTML level. And are not parsed from embedded links in the PDF. The step-by-step instructions are available in the included manual.
I would like to know if it’s possible to have the mouse wheel enable ?
Thanks in advance.
“This author’s response time can be up to 1 business day” OR NOT…
Yes, it is possible. Instructions on how to enable the mouse wheel are in the included manual under the Customization section.
Hi, sorry but i can’t find it (why i’m asking you). Could you help me ?
I would like to scroll on the page when mouse is over the flipbook area.
it’s under “G) Configuration”, the value “data‑enable‑mouse‑wheel”
Hi, as i can read it’s : Enable zooming in and out by using the mouse wheel and i’m asking about scrolling. It is possible to scroll to the bottom of the page when the mouse is over the flipbook ?
sorry I must have misunderstood. Unfortunately this is not currently possible.
Ok… thank you for taking time to reply.
hi,my pdf ’s page number is 161. I start Content preparation. it stopped processing page 161 of 161(“Please wait while your content is being prepared for the first time”). when I open chrome console. I take error “Uncaught scale must be a positive number <1” in processing.min.js how can I edit error. thak you very much for help
can you send us a link to a page where we can have a look at the error in person?
I got a problem with the flipbook could you help ?
Next and Prev Arrow are double as you can see here.
did you try to send us an image? Unfortunately we can’t see it,
As you can see, it’s not possible to send you images in the codecanyon comment system. Can you give me an email adress to send you an image about the problem ?
you can send us a message via the profile and when we reply you can send the image to that address.
Hi, Done! Thanks
We have used the script on a new website.
It is great, but we have issue with number of PDF files that have only 2 pages.
We get the below error.
GetPageChainException Page index 1 not found. undefined for page 2 Callback on:
can you send us a link where we can have a look ourselves?
I need VERY urgent need to have support with your product.
how can I do to have your support?
Let me know ASAP
you can ask your question here or send us a message via the profile.
using mobile, if you click in the preview, you have to click 2 or more times to update the page you are reading.
if you zoom in portaint mode, rotate to landscape, decrease the zoom, you are not able to read all the page.
let me know ASAP how to fix those bugs.
Thanks & Regards,
as for the first error, I believe you are moving your finger while tapping. Any movement will cancel the click and start scrolling instead which is why it may feel like you need to double-tap to select a page.
The second error we cannot reproduce, can you tell us which browser you are using and on what kind of phone?
thanks for the reply.
is it possible to select the page in the thumb with only one click?
to reproduce the second error you can do this step:
1) go to the page using mobile phone in portaint (I tested with android an ios)
2) zoom to have a bigger part of the page
3) rotate the phone in landscape
4) decrease the zoom until you can
5) you can’t see all the page in the screen and you can’t swipe to change the page
also with iphone 8 and safari the zoom doesn’t work
yes you can, you just need to not move your finger while clicking.
We will look into the zooming issue and fix it in the next update.
I notice that the preview don’t work fine and the swap is not very sensible.
when is there the next update? do you know the day you publish the update?
I didn’t received any answer yet.
I need to know when you’ll fix it and I must know it soon because of it’s really urgent to continue my job.
Thanks for your support.
unfortunately I don’t have any information on when the next update will be released.
this is not a good answare… do you think do you make the update or not?
unfortunately I don’t have any control over that process. There will be an update, but I don’t have any information about a date. If you are unhappy with that, we would be happy to refund your purchase.
thank you for the answare.
Now I try to tell you because your answare is not good: I can undastrand that you are only a customer assistance,but, if you are answer for the author, you can ask him the exact day or better news about the update. Maybe you haven’t any control over that process but the author must have it.
I understand your frustration, but unfortunately outside of “soon” I do not have any more information.
hi, I added to flipbook in my website. but it doesnt looks well. web page’s link is http://www.pendik.bel.tr/kulturyayin/detay/pendik-gundemi-224.-sayi.how can I edit this problem I didnt find. Thank you for your interest
it seems you followed the instructions in the documentation up until step C. You need to continue following the steps.
IHi; i just bought your flipbook. i have created my index.html for my first flipbook. but your doc don’t tell me in which directory i have to put my index… thank you
while programming knowledge is not required, you do need a basic understanding of how HTML works. As for the exact location, it varies from one hosting provider to the next but usually they will have an answer to this question in their FAQs.
i uploaded “source” folder then i modified an index.html file at the same level than source folder, i uploaded in source/documents/docs1 my pdf..
i can give you screen shots to help me if needed…
i feel lost… thank you
from your other question it seems that you may be out of your depth. As mentioned you do need a basic understanding of how a website works and some rudimentary understanding of HTML. It may be best to ask a friend or your webmaster.
Of course you can also request a refund if it seems like this may be a bit too much for you to handle.
Hi it would be kind to grant a refund… Thank you
No problem. You can initiate the refund yourself and we’ll confirm that.
Thank you very much. Pierre
I’m still waiting your support.
you’re product don’t work fine.
we have replied to your questions
this is a known issue that will be fixed in the next update.
the flipbook shows only 20 pages. How can can it get more?
it should show all pages, there is no limit. Have you used the right PDF file?
Hi, will this handle a large 80-page magazine?
yes it will
Please let us know
1. Can we do a keyword search and it should highlight the keywords?
2. Can we save the keyword?
3. Can we integrate HTML pages?
4. Is there a print option available?
Hello, nice script, i like it, but I would like to have a look (screenshot at the backend) where we can I upload and store the PDF files, also to see the settings / options
only for php/servers? Why?
If there is no solution,
this is app for me trash.
Hi Magalone team,
Your plugin looks great, however I’d need to know a few things before I we decide to invest in it. Can you please provide answers to following questions?
1) What is the licence of source code (Apache, MIT etc)? Can I modify it any way as needed (fix bugs, modify inner workings, add functionality etc)?
2) The support sections says it needs PHP. Why is that? Other flipbook plugins only need a pointer to PDF or image files. It looks like you do some kind of processing beforehand, can’t it just open PDF directly?
3) Not too long ago you’ve mentioned (in comments) that there will be an update. When do you plan to release it?
4) I’ve found a bug. In “everything” example when you have view two pages you can make the book disappear (go out of draw area) by zooming in and then out (by double clicking) near the corners. Will it be fixed by upcoming update?
5) Do I need to create thumbs in order to read PDF?
6) Can I use password protected PDFs? (PDF.JS has this built-in, it’s only a matter of using it, I can implement it myselft)
7) You list “retina support” as one of your features. How do you achieve that? Do you render vector image or is is hi-resolution scaled raster? Can I zoomin 8x times and still see sharp text from PDF or is it just big JPG/PNG file?
Can I enable/disable single page mode by button (user decides how to see flipbook)?
Thanks in advance
Hi, I have just recently bought Magalone Flipbook. I installed the plugin and tried a test upload of a small file, that worked. Then I wanted to upload a big PDF (210MB) but this does not work. I really would appreciate your help with this issue.
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