pikebu

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53 comments found.

I updated to 1.1 but still windows explorer ERROR No upload.php …?

MMMM

i dont get contact or any reply

afater update 5 april still IE 11 not working..????

Hi,

I buy Magalone for 32$.

Upload works great but i don’t see in Post or Page the mini-logo from Magalone to add the PDF!

Please help!

Herman Van Aken Belgium

Hi,

I buyed Magalone For Wordpress: My Purcharge code = 53cd2a20-cec9-4f2e-99a6-188757014b24

The upload works great but i don’t see the mini-magalone icon in Page or Post edit Bar.

Please help me quick.

Herman Van Aken herman.van.aken@pandora.be +32 475 28 31 06

By upload PDF there are always 8 pages… even when I upload a PDF with one page.

The thumbnails doesn’t change. Please provide me more detail how to install this Plugin correct.

Even in the MCE editor … there is no Magalone overlay.

I use Visual Composer… If I can’t use it in my project. Please refund

Thanks

Herman.

Hi, Can I get a decent answer? Thanks in advance. Herman.

Hello webx2,

the first and second problem is probably caused by improper permissions for the wp-content/magalone folder, which doesn’t allow magalone to delete or override files.

Magalone is not tested with Visual Composer. If you can’t use Magalone you can request a refund from your purchase history. Unfortunately we cannot do this on our own.

Best regards,

The Magalone Team

Please can you help us out dont get it working in IE 11

I downloaded new and installed it again still 1.1…;((

Please let us know when we can download the new version 1.3 at codecanyon?

Would be great to have this working today for my client.

Hello Amsterbram,

we have no control over the review process, so we cannot give you a time when it happens. But it should be available now.

Best regards,

The Magalone Team

Hi

I have some pre sales questions:-

1. Is this plug in works on any word-press theme/templete? 2. In the demo “default view” full screen isn’t working, will full screen and page resizing works on live server? 3. Does this plugin have pdf page limitation?

Regards

Hello Allydege,

1. It should, yes.

2. Fullscreen has problems with the iframe hosting by EnvatoMarket, it will cause some browsers to not show the dialog to allow Magalone to go fullscreen since it is an external site. You need to click the “remove frame” at the top of the screen, it should work them.

3. No, there is no limit to the amount of pages, but depending on the size of your PDF document you will have to contact your hosting provider to up your PHP file upload limit (usually 8 or 16 MB) to allow the upload of the full document.

Best regards,

The Magalone Team

Purchase code: 1d3d53a7-fd39-412d-ba93-0a5581969ada

Hi, I have purchased and installed your plugin but am having a few problems:

I need to display more than 1 pdf on a single page? Is this possible? When I try it only shows the second one. On the second one, it also then does a weird ghosting overlay of the first one on top of it… Switching from one document to the next when I scroll through. See: http://vicimediagroup.com/print/

Thanks.

Hello ViciMediaGroup,

it is currently not possible to display more than one Magalone Viewer on a single page; you will have to spread out your content to multiple pages.

Best regards,

The Magalone Team

Would it be possible to get a refund then? I don’t see that listed anywhere and it is essential to our needs.

Thanks.

Hello Vici,

you can request a refund in your purchase page.

Best regards,

The Magalone Team

Cod: 61dea2dc-a6d2-4efb-8e27-113d166e9b6d

Good night Sir.

I need help, I bought the plugin according to the code above. But I can not use the same. I can not upload files. Is there a process to do in the installation? Type permissions on what file? It simply after selecting the PDF gets a progress bar that never loads.

I look forward to returning as soon as possible, Grateful!

Hello wanderlyweb,

let’s first start by checking if your PHP Server allows file upload the size of the PDF document you are trying to upload. Normally this is capped at 8 or 16 MB. You can try contacting your hosting provider to check this.

Best regards,

The Magalone Team

Hello, I have the same problem as above comment from @wanderleyweb .I can only upload the file with two pages only ,i have tried to upload file with 10 pages but wont finish uploading. Another issue i didnt find any option to embed some external images,videos as i have seen your sample (http://soft-evolution.com/magalone/index.html) under everything section

Hello Author, If this feature is not available why have you used in your demo?? I decided to pay for this plugin just because i wanted this feature nothing else.Can you provide me in java script version? Otherwise i will have no use of your plugin.

Incase you will not be able to provide in java script as you said,Please process my refund.

Hi alfredmack,

You need to initiate the refund process yoursel within your Envato user account.

Best regards

The Magalone Team

Hello,

Every time I try to upload a pdf document, the entire Wordpress goes down. The admin section and live cannot be reached. It comes up again after a couple of minutes but the pdf never uploads.

Regards,

Hello bpwriting,

your problem sounds like you have some sort protection plugin which disables access to the server from your computer for a while if too many requests are made. Unfortunately Magalone makes a lot of uploads to the server during the generation process which may trigger a false-positive on your protection system and block your access for a while. You should check your other extensions or with your hosting provider to see if this is the case.

Best regards,

The Magalone Team

srivers2

srivers2 Purchased

Hello, I bought the plugin quite a while ago and have been waiting for successful support to get it working on my site. I have brought the server specialist into the conversation but we still don’t have it working. If I can’t get support, please refund me and I will purchase another plugin. I have been very patient. Thank you.

srivers2

srivers2 Purchased

Can you please update me on the status on getting the plugin working on my site or refund my money please.

Hello srivers,

as the person you were in contact with has told you, unfortunately your server does not have the necessary performance to handle the amount of requests made by the Magalone upload process for it to complete successfully.

If you would like a refund, you have to initiate this yourself from your purchases, we will then approve it.

Best regards,

The Magalone Team

srivers2

srivers2 Purchased

thank you for getting back to me. Please provide the steps to do this. I clicked on my downloads and don’t see an option to request a refund.

Hello srivers,

You can follow the handy guide here:

https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Best regards,

The Magalone Team

Install successful, pdf upload successful, however pages show as blank at first and take quite a while to load. Any suggestions for a faster load time?

Hello briannaneilson,

depending on the complexity of your document, pages can take a while to load completely, however preview images should be generated during the creation process to mitigate that problem.

Can you point us to a link to your page so we can see the issue in person?

Best regards,

The Magalone Team

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