pikebu

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37 comments found.

Hi, Plugin looks great, but I get a fatal error when trying to activate the plugin: Parse error: syntax error, unexpected ‘[’ in /public_html/wp-content/plugins/codecanyon-19163999-magalone-flipbook-for-wordpress-1/include/class.helper.php on line 72

How can I fix this?

Hello MVogelzang,

could you go to the page where the error occurs and press F12 then show us the output of the “Console” tab?

Best regards,

The Magalone Team

Is there an emailadress I can contact you at?

Hello MVogelzang,

you can send us an email by using the contact form on our profile.

Best regards,

The Magalone Team

Hi, I have installed your Wordpress plugin and uploaded my PDF. What now? I can’t find any instructions, no readme file or anything. Do I need to add an iframe? a shortcode? something in functions.php? Give me a clue please.

Hello Angusryall,

please take a look at the video on the top of the page here: After uploading your PDF you go into your post editor and click the new Magalone button, select the desired options and click on “add”. A shortcode with your selected options will automatically be inserted.

Best regards,

The Magalone Team

Hi, I can’t see any video link here, and I can’t see any magalone button or section in my post editor. if you email me directly at angus at ryallmarketing dot com I will forward a screen shot, you can send me a link to the video

nix that, I found your video and I found the button in the Wysiwig editor. Readme file would still be a good idea though!

I’m interested in your Flipbook but on your demo page on mobile Moto Pure Chrome the thumbnails button does not get rid of thumbnails (also it’s supposed to recognize mobile would it not be better to hide thumbnails on mobile by default?), and I’m unable to make pinch zoom work in any of the demos. Similar thumbnail issues in your other demos as well as the full screen button not working in some demos (I don’t have time to list each account of every option).

Has this been fully tested on mobile? Thanks.

Hello jetcityjay,

Magalone has been fully tested on mobile on Android and iO. The demo only has the touch support options enabled in the “Everything” example. Unfortunately for fullscreen to work you will have to click “remove frame” in the top bar to remove the CodeCanyon frame since fullscreen does not work consistently from content hosted inside an iframe.

Best regards,

The Magalone Team

I just bought your plugin and when I upload my pdf it just reads “preparing” and hangs what can I do?

Hello srivers2,

can you send us a screenshot of the full console output?

Best regards,

The Magalone Team

yes what email do I sent you the screenshot to?

Hello srivers2,

you can contact us via the form on our profile, we will reply ASAP and you can send us the screenshots.

Best regards,

The Magalone Team

I just saw after purchase that you can’t embed video is this correct? In your demo there is video and this is one reason I bought this plugin. Please provide some details.

Hello srivers2,

no, unfortunately the demo is of the standalone version of the plugin. The Wordpress version does not support embeds yet but it is coming soon.

Best regards,

The Magalone Team

Hello i having an great problem. i bought your flipbook to use as an scientific catalog, with many files in pdf. Was implemented ok. But my problem is with my hosting service, because de size in disk. Exist a possibility of i modify the path that the component use for processing files to dropbox or ftp?

Regards. Marcos

Exist a possibility of you cancel my purchase and reimburse me because your component no resolved my problem?

Thank you and i wait.

Hi Marcos,

No problem. You can use Envato’s refund option to request a refund.

Best regards

The Magalone Team

Hi I bought Magalona Flipbook for Wordpress. After installation and upload files to a website can not see the arrows and icons for navigation. Could you please help? Thanks in advance. zozon 66

zozon66

zozon66 Purchased

Danke für die Antwort. Meine Frage: Kann sich jemand von euch mein Problem direkt bei uns anschauen?

Gruss

Hallo zozon,

wenn Sie uns einen Link schicken, selbstverständlich.

Beste Grüße,

Das Magalone Team

zozon66

zozon66 Purchased

Support very attentive and helpful. I’m really excited about the support I’ve never had. Big compliment. My problem is solved. Thx

Can’t find how to use overlays… The plugin has zero documentation contained in the files and the has very limited configuration options. extremely frustrating…

Hello smontroy,

if you read the description you can see that the Wordpress version does not currently offer overlays. All other configuration options are shown to you when you add the shortcode.

Best regards,

The Magalone Team

Okay, unfortunately this is not the type of plugin I was looking for. How can I get a refund for this plugin?

Okay, unfortunately this is not the type of plugin I was looking for. How can I get a refund for this plugin?

Hi, I am getting an error when trying to upload a new document. It just stays saying “preparing” forever and never finishes. In the console I am getting:

http://www.{website}.com/wp-content/uploads/magalone/temp/cover_small.jpg 404 (Not Found) pdf.min.js:1 Warning: Deprecated API usage: getDocument is called with pdfDataRangeTransport, passwordCallback or progressCallback argument The provided value ‘moz-chunked-arraybuffer’ is not a valid enum value of type XMLHttpRequestResponseType.

Can you please help? I sent you a pm on your profile which included a screenshot of the above but didn’t get a reply.

Hello sanctus,

would you kindly send us a link to the page so we can have a look at it?

Best regards,

The Magalone Team

Hi,

This is in my admin backend. Can you reply to my message I sent through your profile. I can send you more details privately through there. Would appreciate if you can fix this asap as it is very frustrating.

Hi

I still have not heard back from you regarding my issues. I sent an email via the contact form. Can you please help???

Hi there, is it possible to password protect a flipbook?

Hello briannaneilson,

unfortunately we currently do not have a built-in password protection.

Best regards,

The Magalone Team

Hello, how long does it usually take to “prepare” a document? Mine seems to be never ending and no successful documents have been created yet.

Hello briannaneilson,

the time depends on the document, but you should see a progress bar while it is happening. For pure-text PDFs, even large 200 page documents shouldn’t take longer than 2 minutes, however, if you do have a lot of high resolution images, it may take up to an hour depending on your computer and internet speed.

Best regards,

The Magalone Team

Ok i can change

reader-container .overviews.hidden.bottom {

to 0% }

But thumbnails are not at right position only bottom posible??

[magalone document_id=”1” theme=”dark” immersive_fullscreen=”false” show_download=”false” show_invert=”true” small_controls=”true” show_thumbnails=”true” thumbnails_overlay=”true” overlay_direction=”right” slideshow=”false” enable_double_click=”true” enable_mouse_wheel=”true” enable_pinching=”true”]

Hello Amsterbram,

can you elaborate the issue you are having?

Best regards,

The Magalone Team

Hello Amsterbram,

can you elaborate the issue you are having?

Best regards,

The Magalone Team

My pdf never loads, it just stays at the loading screen. Im working on a deadline to get a project done. Any idea on how to fix this, otherwise I will have to get refund and try a different plugin.

Hello,

can you press the F12 button before you start the upload and then show us the output from the “Console” tab when it’s stuck?

Best regards,

The Magalone Team

f12 button is volume on mac, is there anything special i should press on mac?

Hello,

first, ensure that “Show Develop menu in menu bar” is enabled under “Safari” > “Preferences” > “Advanced“, then Press Command-Option-C to open the Console.

Best regards,

The Magalone Team

Will be there a update soon..?

Hello Amsterbram,

what sort of update are you expecting?

Best regards,

The Magalone Team

I’m having an issue getting this to work. I’m fairly tech savvy and it just keeps reading preparing, I’ve been leaving it hours and nothing. The var just keeps going and no results. Please help asap.

Failed to load resource: the server responded with a status of 404 (Not Found)

Still not working :(

Hello austinluther,

can you please elaborate your problem, when does the problem happen?

Best regards,

The Magalone Team

I have some pre-sale question,

1. its possible to use direct shortcode like [your-shortcode]http://pdfurl.com/mypdf.pdf[your-shortcode] without adding file one by one from setting.

2 its possible to embed pdf from amazon s3, not in some server?

3. is there shortcut feature in the post area to insert flipbox?

Hello ariekoprasethio,

1. No, this will not work as Magalone needs to generate the flipbook files and cannot load a PDF file on the fly.

2. Again, no this is not possible, you will need to upload the file via the admin backend.

3. Yes, you can insert the shortcode inside the post editor and change all necessary settings from there.

Best regards,

The Magalone Team

Wir haben leider ein Bug bei dem “Magalone Flipbook for Wordpress” und zwar wird das Flipbook (nur) im Internet Explorer 11 nicht angezeigt/ geladen. Es kommt die Fehlermeldung : “ERROR No upload.php file found or incorrect file”

Ich bin Ihnen sehr verbunden für Ihre Hilfe.

Vielen Dank und beste Grüße

Hallo Herr Harter,

einer unser Mitarbeiter hat sich bereits mit Ihnen per E-Mail in Kontakt gesetzt.

Beste Grüße,

Das Magalone Team

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