pikebu

pikebu supports this item

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75 comments found.

It is compatible with Wordpress 4.7.5?

Hello GSF,

it should be, yes

Best regards,

The Magalone Team

The flipbooks are not displaying through Microsoft Edge. How can I fix this issue? Here is a link to one of the pages that has a catalog that is using your plugin: https://dekalbblower.com/fhd-series-catalog/

They work under Chrome with no problem.

Please advise immediately!

I think I may have solved the issue. Caching plugins will not allow the flipbooks to load properly for MS Edge and IE11. I am using WP-Rocket and it allows me to manually override specific pages and not to cache them. When I do that, the flipbooks do in fact load.

I just thought you should know that there can be issues.

Hello CiscoMarketing,

thank you for the information we will look into this

Best regards,

The Magalone Team

The exact thing I was looking for. Neat and clean, responsive. Will it work with woocommerce? I am planning to buy the woocommerce extension for the monthly subscription. Can I offer the book in Magalone Flipbook, once the customer subscribe the service?

2 more queries, a – I can see the reader can download the document. Can this be stopped? b – Is this plugin works with Wordpress 4.8?

Hello Rohonkuddus,

you can set the “No PDF” flag when inserting the shorttag and remove the full.pdf file from the folder manually.

Best regards,

The Magalone Team

How to set the overlay video?

Hello waiwaizu,

the Wordpress version does not support overlays yet.

Best regards,

The Magalone Team

I have a similar problem as pikebu – I tried to delete the plugin and reinstall but still get the blank pop up with only the insert and cancel button.

I also will add that there’s no preview image with the file. I’m sure there’s a connection there. If this takes a while to get a reply I’ll need a prompt refund as this is for a friend and will need a replacement by tomorrow. Sorry :)

Hello brandon,

you can request a refund from your purchases page

Best regards,

The Magalone Team

Hi, is there a demo version so I can test my PDF, is there a limited size for the PDF to be uploaded?

Ty in advance, regards

Hello Ricardo,

Magalone itself has no file size limitation, however most servers have a default upload limit of around 8 to 16 MB. You need to contact your hosting provider to raise this limit.

Best regards,

The Magalone Team

My magalone plugin does not work. When I try to check the uploaded pdf on site I get this error message: “No upload.php file found or incorrect file”. And, there’s no preview of the file in the Magalone dashboard. The plugin is on an online staging site. I already tried to re-install it but that did not help. Doesn’t it work with the latest wordpress version? Please help. This is the most expensive pdf viewer and I bought it to be sure of the quality!

Hello Thomas,

your server is not allowing JSON as a response data type. You will need to contact your hosting provider for this.

Best regards,

The Magalone Team

Hi pikebu. That was not written in the documentation for the plugin. Please send me a refund! Please respond.

Hello Thomasscanlux,

this is very unusual behaviour for a web server, which is why we don’t mention it. You should contact your hosting provider regardless of whether you want to continue with Magalone or not, as it may interfere with other plugins you are planning on installing in the future.

You have to initiate a refund yourself, we have no control over this. You can read on how to do this here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Best regards,

The Magalone Team

Hi

Parse error: syntax error, unexpected ‘[’ in /home/content/39/11726339/html/wp-content/plugins/codecanyon-19163999-magalone-flipbook-for-wordpress/include/class.magalone.php on line 28

How can we fix this

Modawe

Modawe Purchased

anyone else has this problem

Hello Modawe,

your server does not fulfill the requirement of the minimal PHP version 5.4. You will need to contact your hosting provider for an upgrade.

Best regards,

The Magalone Team

I have large PDFs that Magalone uploads but then they vanish. However, in reading your support forum in an attempt to identify why this is happening, I found that you’ve very recently stated that the wordpress version does not support overlays? If this is indeed the case, then I would like to know how I might get a refund, as that feature is the primary reason I purchased this plugin, and there is nothing in the product description to say that the overlays shown in the preview of the plugin are not available in wordpress….

Hello giddyim,

your first problem is related no to magalone but an upload file size limit put in place by PHP, you need to contact your hosting provider to solve this issue.

The Wordpress version currently does not support overlays, only the standalone javascript version.

You can request a refund in your purchases overview.

Best regards,

The Magalone Team

Modawe

Modawe Purchased

I have been getting this error from the day I downloaded this app, we still haven’t had anyone help us.

Parse error: syntax error, unexpected ‘[’ in /home/content/39/11726339/html/wp-content/plugins/magalone/include/class.magalone.php on line 28

Hi Modave,

We haven’t forgotten you and will shortly take a closer look on your issue

Hello modawe,

you need at least PHP version 5.4 or higher in order to run Magalone

Best regards,

The Magalone Team

Hi, is it possible to get demo access into backend? I would like to see the functionality in WordPress. I used the non WordPress version before and building an e-shop where I want to use it. Just considering if I should use the WordPress or stand alone version. At least some screenshots of admin would be great.

Hi, Take a look on the video on the wordpress version.

There you see the backend

Regards

Just purchased this, installed on my client site, and didn’t work.

I just get this message: No upload.php file found or incorrect file

I see other people have had this issue and I don’t see a solution.

Hello iJason,

this is caused by other plugins or .htaccess files blocking access to the upload.php file which Magalone requires to generate the flipbook. Check your plugins or contact your hosting provider if any such limitations are in place.

Best regards,

The Magalone Team

reWRKZ

reWRKZ Purchased

I need to make flipbook open in lightbox / popup. how can I achieve that?

Thanks

Hello reWRKZ,

you will probably need the standalone Javascript version in order to accomplish this.

Best regards,

The Magalone Team

Hi, I have this installed on a clients website but it continues to fail to create the publication. It will upload the pdf fine, allow you to name the publication, create the pages, then when it loads the dashboard there is no publication, just a blank list. I’m don’t experience any issues as such, no error messages, just no publication at the end of the process.

The pdf is 150mb in size, with close to 400 pages. I know this is large, but this is why i chose your plugin as it seemed to be able to support this on first impressions.

Hello dbm_mike,

While Magalone does not limit the PDF size, most server configurations limit the PHP upload size to 8 – 16 MB. You need to contact your hosting provider to increase the limit in order to upload your document.

Best regards,

The Magalone Team

Hello Its been now 4 days since I requested support regarding setting up the PDF as the document provided is a little confusing to no avail.

Please can you help us with installation as we have problems understanding your installation process as after following the process nothing happens

Thx

Hello Afrojuju,

I have forwarded your request to one of our developers, he will be writing you an email shortly. Sorry for the delayed reponse!

Best regards,

The Magalone Team

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