pikebu

pikebu supports this item

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This author's response time can be up to 5 business days.

109 comments found.

Erkwerk

Erkwerk Purchased

Hi, after uploading the pdf and placing the shortcode on the page I’m getting an error: No upload.php file found or incorrect file. I’m only seeing a grey screen and an endless upload icon. https://usvschool.nl/schoolpagina/kerst-schoolkrant-usv/ Thanks Erik
Erkwerk

Erkwerk Purchased

Too fast, I´ll try hoster first

Hi, May i know can i insert pop up function on this plugin? for example, i do a product presentation each product when customer click it will zoom in the product and explain product in more detail?

Hello alexlim,

the overlay functions are currently only available in the javascript version. The Wordpress version is limited to just displaying. But in the Javascript version you can configure overlays as you wish, you can even add your own HTML if the provided standard components are not enough!

Best regards,

The Magalone Team

Bluemao

Bluemao Purchased

Hi,

I am very interested in the Magalone Simple Version. But I need to change the round navigations icons to square ones and the color should be changeable. Is it possible?

Thank you for a short reply. Kind regards, Carsten Semmler

Is there a DEMO version where this plugin is embedded into WordPress? When I check http://soft-evolution.com/magalone/index.html I see that all versions are for the custom HTML/CSS version. Also, can you confirm that this plugin is compatible with WordPress 4.9.5 ?

Hi Vojkan,

Unfortunately there’s no Wordpress demo available. Magalone is compatible with WordPress 4.9.5.

Regards

The Magalone Team

Hi, I see lots of people having the issue with the uploading. I have 512 mb upload for files, 128 mb for posts. Server time out set at 300 seconds and the file is 5 meg with 100 pages. So it is certainly not server side stopping it. I get processing very quickly at a page a second, then upload goes quick at a page every 2 seconds or so and then goes at around 40 to 50 pages to 1 page every 10 seconds. When i finally get it to upload. The book loads the first 20 pages lightnight fast and then just spins constantly for the next 2 but does eventually load after 30 seconds, then after that nothing.

Done 3 uploads on two separate site configs to confirm its not plugins clashing and it still doesn’t work. When upload on PC rather than from iphone it just goes in a loop of processing, then uploading and back again and eventually crashes. Those that do upload don’t display.

For a 5 mb file i think this is pretty poor and i can’t believe it is not working. I have emailed you, please support.

Found out the image files are not being created for those pages. Hence the problem. Please fix bug

Hello cutlera,

it sounds like a protection mechanism that starts taking hold after the first few pages. Unfortunately Magalone sometimes operates too speedily for some servers who limit the number of requests a client can make at any given time. Since Magalone makes separate requests to upload the single pages as well as the thumbnail for each page, this behaviour can trigger this mechanism.

Best regards,

The Magalone Team

Hi,

I bought the Magalone Flipbook plugin yesterday. I tried do add a pdf (12Mb) but it did not show up. I tried this 3 times. What could be wrong here? It could not be wordpress cause we still have a lot of space left.

With kind regards, Joyce

Hello Joyce,

This can have two common causes:

  1. Your server has gzip compression enabled, this blocks the PDF library that we use from correctly reading the download progress. Turn off compression for the Magalone folders. If you don’t know how to do this, contact your hosting provider.
  2. You have a custom 404 error page set that omits the 404 status header. Since Magalone checks for a 404 error to determine whether a flipbook has already been generated, this makes Magalone think that no further processing is required. Disable the error page temporarily, or for the Magalone plugin folder; or adjust your error page so the 404 status is still being sent by the server. If you don’t know how to do this, contact your hosting provider.

If none of these apply to you, kindly call up the developer console during the upload in your browser:

  • Safari: Ensure that “Show Develop menu in menu bar” is enabled under “Safari” > “Preferences” > “Advanced“, then Press Command-Option-C to open the Console.
  • All other Browsers: Press F12 and click on the “Console” tab in the new window.

Copy the contents displayed here and send them to us. Don’t forget to include a link to your website if possible so we can have a look at it ourselves!

Best regards,

The Magalone Team

Hello again,

I contacted wordpress, cause wordpress is my hosting provider and they couldn’t do anything about this problem. I don’t know much about backend coding myself so I really don’t know what to do now. Is there another solution or do I have to look for another plugin? Cause my client really liked the look of your plugin and it would be too bad to look for a new one.

With kind regards,

Joyce

Hi Joyce,

It’s quite hard to fix your issue remote, so unfortunately we think the best for you is to request a refund.

Best regards

The Magalone Team

1. does this support Asian language? 2. can this be configured to show double page at the beginning(first page when opened) and/or double page at the end(last page), instead of single page?

Hi airwayeditor,

When the browser window is big enough, Magalone automatically starts in the two-page mode. Regarding Asian language it should work almost 100%. If it’ll not work for some reason, you can request a refund without any further questions.

Best regards

The Magalone Team

Hi there,

I purchased your plugin earlier today, however, when I upload the PDF and enter the document name, it doesn’t appear on the dashboard.

I have tried several times with different size documents ranging from 1mb to 6mb and nothing seems to work.

So any help or advice would be great.

Hi MerrantiGroup,

It’s hard to say what’s going wrong on your server. Is it possible to get (temporary) access to your Wordpress site, so that our developers can take a closer look on your issue? If yes, you can send us a private message.

Best regards

The Magalone Team

jfrgray

jfrgray Purchased

HI, I am unable to get the plug in to work. May I please return?

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