Popular questions for this item

What backend is this app using?

The project uses Firebase to store the conversations and the messages. The userbase is stored on back4app which is a service that lets you host the open source Parse API on their servers (since we can’t use Parse.com anymore).

How do I assign a specific user as support user in the “Get Help” section?

First, let’s call this specific user you want to assign as help user: Bob. In order to assign Bob as help user, simply go to the user database, and search for Bob. Once you have him, simply look for the “specialUser” field and give Bob the value “help”. That’s all! :-)

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