This author's response time can be up to 2 business days.
Also not able to get the countdown showing/working… any help would be appreciated.
Please submit ticket over https://aliansoftware.com/submit-ticket/ with details like where you implement spinweel. So, We can troubleshoot the issue.
pre-purchased question.. can we put this via webview inside an android app? if so still will controll the cookie so user can sping once per day?
you can use it but there may chance to do customization as per webview of android app.
Hello think you.. are you availbl for custom jobs to do those customization?
Yes, We are doing customization jobs. For it contact us at firstname.lastname@example.org
Hello email sent. Waiting your answer. Thanks
Hi, the demo keeps asking to be reset and there is a default page that keeps downloading to my computer when I try to view the demo on both browser and mobile. But basically i want to be sure it plays on mobiles but also can the output be shown on the page rather than a popup? Thanks.
(ie asks to be reset before even using it – on page load)
Please send me a screen shot so we get better idea.
Please can I get a refund! I never meant to purchase please product.
Please contact Customer support team.
I did? No answer. I just want my money back….
Refund Done .
how to avoid that a visitor copy the link and play again and again from different pcs, mobiles etc?
You may set Cookies
ok thanks.. maybe cloak an url?
Yes you can Generate new key and pass into url on every request.
I bought your product, but I have a problem, I sent you an email and a soporet contact…
you have received it ?, if it is not possible to use it on my server, I want the refund…
I have never had these problems with other products bought in codecanyon…
thank you, I await your response.
Could you please send us your server or FTP details on email@example.com so we will check on our side.
good support, great work!
I sent him an email
We will update on Monday.
you have read my email, I have not received an answer….
you have received my email
please check your email .
you can make a modification?
it is possible that the result of the prize remains fixed next to the reset button
and that is cleared only when the player presses the reset button
I have sent an email, please if you can connect.
hello I sent you an email, with the data of my ftp
we update on email.
hello I sent you multiple emails
a great team, they solved my problems
Thanks for appreciation!
I want to edit it as shown below, how to do it?
sorry its not possible to make similar.
Hello. Pre purchase question. Is there a way to set the wheel to be 1 spin only? even if the user refreshes the page? (like a sign up reward)
Yes, you can set the number of spins for the user ie. how many time user can spin the wheel and also you can set days wise. ie. it will be seen for the particular user can see spin wheel after 10 days again.
your support system showing error 404, anyway, can i get example or direction how to put images on the wheel text place.
Thank you in advance!
Nevermind, i was able to integrate it via drawImage
Okay. If you still need any help then please feel free to contact us via firstname.lastname@example.org
Hello there.Can you please explain to me how this wheel works
i have a php website not a wordpress.
can i integrate this wheel in my website as a popup, or how can this be integrated ?
it’s required customization. If you still need help, then please feel free to contact us via email@example.com.
I’m having the issue that while all segments have the same gravity / percentage, the wheel will stop everytime on the same segment . Could you assist please?
Can you please provide setup URL. also If you still need help, then please feel free to contact us via firstname.lastname@example.org.
Hi is this script 100% secure so faker have no chance to win every time?
Yes, it’s secure.
Yes, it’s 100% secure fake email is not allow. also, there is an option to set a restriction for the same mail.
Hi can you please answer my last question? I really want to buy it. Thanks!
Sorry for late in response.
Great widget. I’d like to be able to make some minor feature adjustments and was hoping you could point me in the right direction. The two enhancements are:
- Perform an auto-reset after each spin
- Alter the time duration of the spin (longer or shorter spin)
Any help appreciated
For enhancement as per your request it would cost you extra. Please contact on email@example.com
how do i set it up dont know what to do this i have sent you a support ticket
hello no respond
sent you a mail
Apologize for the late response.
Please follow our documentation. We have already mentioned all the steps in the documentation.
can i install it multiple times on my own sub-Domain? thx
Yes, you can. for that you need to buy an extended license.
You wheel looks good. 2 prepurchase questions.
1) Is it possible to use images for the an entire section of the wheel and use images instead of entering text?
2) Is it possible to have different Images as the Popup/drop-down Prize boxes Message boxes?
Answer for both questions are No. You can not use images instead of the text. If you want to use images then we need to build it with custom coding for you.
Hello I bought your product, but I have no idea how i can upload it to my web hosting “hostgator” please if you can provide me with any guide or a video tutorial
On which page of your website you would like to show the wheel?
hi i bought your product recently, i found a bug when add new segment
step to reproduce
1. input 1st and 2nd segment with same gravity and no coupon code
3. add 3rd segment
result : 2nd segment name replaced to 3rd segment name
expected : 2nd segment name should not changed
please fix this…
another bug, https://i.imgur.com/XFWzcAD.png the last border always somehow bigger
wow seriously another bug, https://i.imgur.com/VQ3HUxZ.png every time the modal show up, the background shifted a bit leaving a blank space..
Kindly please share your details where you have installed our product. you can share details on firstname.lastname@example.org
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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