What should you do if you encounter a problem while using the item?
Please read the item’s documentation. We strive to provide detailed documentation to save both your time and ours. And you can also check the FAQ list.
What should you do if you encounter a problem while using the item?
Please read the item’s documentation. We strive to provide detailed documentation to save both your time and ours. And you can also check the FAQ list.
FAQ
Please follow steps below:
Users often use the site default font for loader’s custom message text or progress indicator. You can control the font size and color by JS, but if you want to change more for the text font then we suggest write some custom CSS to style the text.
Please check online documentation for more details:
You might accidentally enabled “Smooth Page Transition” feature. Please check the documentation to know how to disable it.
Submitting a support request
Please submit your support request by leaving a comment. When submit your support request, please make sure you have a valid and not expired support license.
Please check CodeCanyon Support Policy to know what’s included in item support and what’s not.
And please include following information as many details as possible:
Support requests are being processed on business days (Monday to Friday) from 10:00 to 18:00 (UTC+10) in the order they were received. Please allow 24 to 48 hours for a response (it is often much sooner than that).
About bug report or feature request
Please leave a comment. We would appreciate any feedback that will help us to improve our products.