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Hi, I’ve released an update that includes a new android app to handle the backend.
I hope you like it.
Have a nice day
Hello to everyone, I apologize for my absence. I wanted to tell everyone that I started working on this plugin.
I’ve already released a new verisone compatible with the new version of Firebase, I also added an APP android to use as a backend, and I’ve set up various bugs.
The support was reopened
I wish you a good day
any chance an iphone app?
Hi, yes, I’m thinking about publishing it to the Apple store, I already have the APP ready, I just want to see how this version goes, to figure out if it’s worth it.
Is there no way to install it with the app store? I’m assuming its the cost of placing it on the app store is whats stopping you?
Hi, I’m currently working on APP, making it free. It will also be available on the APP Store, but will be tested for a short while in the Play Store before posting it to Apple.
ok thanks I have been looking at other plugins to be able to chat using my mobile but if I dont have to wait long for the apple one of this then I wills tick with it.
the plugin does not work for me.
1. no google map api field appears as in your video.
3. On the js console :JQMIGRATE: Migrate is installed, version 1.4.1 load-scripts.php:9:542
Blocked loading mixed active content “http://ip-api.com/json”[Learn More] load-scripts.php:4:26574
FIREBASE WARNING: update at /staff/1 failed: permission_denied
Please, I do not want to waste time and money. If your plugin does not work properly or the instructions are incomplete or wrong, just refund my money.
Hello, the plugin works correctly, can you send me the link of your website?
Hi, have you solved it? If it does not work again, you can wait a few hours because I’ve published an update that will help you configure Google MAPS bees.
Thank you for your fast response,
The problem remains. Apart from what I said before, I cannot see any instruction about which Geolocalization Service to choose. Perhaps, it is my mistake.
I also attach the url of a screenshot with another display issue. There is an infinity load bar on top and the ‘end chat’ goes behind he chat dialogue. I checked it with the latest firefox version. https://imgur.com/a/DrARC
Thanks for your understanding of my reduced patience and politeness.
Hi, I understand your position perfectly, as you can see but the update has not yet been accepted by codecanyon, it would take hours.
I immediately worked after your comment by also arranging these graphic problems.
You will be notified as soon as the update is online, you will see that all these issues will be resolved
Have a nice day.
The problem that I reported remains. My questions still remains. I think that you must take your job seriously and to respect our time and money. If you can afford that, just refund my money rapidly. We all make mistakes though ignoring me is offensive.
PS: It seems to me that I have always answered you, I do not intend to ignore anyone. Obviously I understand your position, but as I told you I did send the update more than 24 hours ago.
Hello, I finally managed to set up the map, though the open staff chat red button does the click sound and goes to nowhere. The new window does not open.
Hi, I’m glad you could configure the map and fix the other issues.
About the staff chat, the console what issues it shows?
I think that I was clear: The open staff chat does not open. Only sound.
Hello again. The chat appears only for logged in users. What I did wrong?
Hi, this seems to me very strange, you accidentally activated the option: ‘Hide chat if there are no operators online’ in the settings panel?
Hi. I am interested for the app. Where I can download the apk demo? I tried at live demo but it dont working.
Hi, I posted the paid apk on the play store, this is the link:
Have a nice day
Is there a PHP code to implement on PHP sites, not WordPress ?
I have purchased this Plugin by mistake, and I have a regular PHP website, so it is not usable.
Hi, at this time no why the plugin was not meant for PHP standard sites, but it’s a great idea to allow it to be implemented on any site via a JS code to include. I could work tomorrow to make a new update.
I will be waiting for that update, and I wouldn’t mind paying an extra 10 dollars for that functionality.
There problem remains and I have not activated the option: ‘Hide chat if there are no operators online’ in the settings panel? by mistake.
The plugin works on firefox mozilla but not in google chrome.
If you do not mind, I think it is better for all to cancel the purchase and refund my money.
I see that you have an iPhone app for this plugin but it’s not on the app store. Is there any chance that the app can be installed on a phone without it being downloaded through the app store? If I could get an iPhone app for this it would be an instant sale.
Is this plugin already compatible with wordpress multisite?
I see in version 3.1 something about it.
What exactly does it do?
Hi, the plugin is already compatible but I highly recommend waiting for the new update to go (3.1 is still in the queue) where there are many pretty important stability improvements, especially for the multi-site.
What can I do in the multisite with the current version?
1- Do I chat on all my sites with a single chat?
2- Does each site have an independent chat with different users?
Hello, you can use an single backend for multiple website, with same staff.
Hi, I buy this but never use because it had a problem with my page. I reinstall I cofigure it, but when I open chat like visitor it is loading for ever and chat doesn’t start. How can I fix it?
Hello, can you send me your website url or your browser console log?
Definitely not configured Firebase properly.
have a nice Day.
Hi I use Amazon AWS, maybe I have to open a port? Which one? I review again and all configuration is ok – You can review on this test server: https://184.108.40.206/
I have two questions. Why do not you return to the chat by clicking the e-mail icon?
Can you have the plugin with more languages at the same time if you have a multilingual website?
Hello, for return in the chat you need to insert your email and click enter.
You can translate easily the chat using any translation plugin, for example WPML or anything else.
The plugin does not work for me. 1 : Hide chat (not work) 2 : Operators Online ( not work ) 3 : the chat itself ( not work) 4 Google map does not show the location of any user
Hi, have you put correct settings? Have you read documentation?
Is this product a Plugin or Theme? I can’t figure out. I’m looking for a support desk theme and I wanted to see if there are others than this: https://themeforest.net/item/ticketlab-ticketing-support-knowledge-base-wordpress-theme/19596471 before buying it.
Hello, this is an plugin, Obviously, the administration and chat screens have their own style.
Hi. I have a question. I see that it doesnt say it is compatible with Wordpress 4.8. Is it? Also, I would like to see a live preview but the link doesnt work. I want to have a chat to pop up to visitors and be able to chat with them from my mobile phone, is that possible with this software?
Does your live chat software work on html website or not? I use Mobirise to create web pages, but they are in html. I bought a script and try to upload Mobirise pages to WordPress, but chat plugins still don’t work on the static page at all.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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