Patchesoft

Patchesoft supports this item

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86 comments found.

Not getting how to UPDATE The product or the new download link is with all the UPDATES and i don’t have to do any task to update please help as have to purchase the extended license now Please revert asap… TIA

Hi,

I’m not sure what you mean. You can download the product from CodeCanyon and it contains all the latest files. Which version are you currently using?

I am talking about UPDATE FOLDER that we have with the new download … just wanted to know how we can implement that UPDATE.SQL files

Hi,

Update.SQL files just need to be imported to your database. You can do this in PHPMyAdmin or copy and paste the text within the SQL file and execute it.

So everytime someone goes to another page it completely shuts their chat down! please fix this.

Hi bulletproofvpn,

The chat doesn’t keep track of sessions across multiple pages currently (it was never advertised as such). The user has to keep the chat open on the page they first used it. If this is an issue, you might want to consider having a dedicated live chat page where the chat opens up on.

Hi are you planning to update some of the code to remove the errors

Hi,

What errors are you having?

Hello,

Presale question: where could I find documentation to see how to install the script on a PHP website? I would like to evaluate how long it will take me to make a quotation for a client.

Best regards

Hi,

The documentation comes included with the download file. Currently it’s not possible to view it online, but the installation process is similar to: http://documentation.patchesoft.com/client/document/4/47

help me can’t use live chat at aecforu.com

Hi,

What seems to be the issue?

Hello,

1) Possible to integrate the Live Chat on the support software by ticket?

2) Prevue for when updating?

Thank you

Hi,

1) Currently I wouldn’t recommend implementing this version of live chat into support centre. In the future I plan on adding live chat to it anyways (but not for a little while yet).

2) Do you mean when is the next update for this product? I hope to work on this one very soon but I can’t give a date at the minute.

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