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373 comments found.

Is it now 100% compatible with the latest woocommerce??

Yes it is. Thanks

Would you please mention if this plugin works with variables ?

No, the plugin doesn’t supports variable products.

Is there a way to receive the latest update 5.3? It’s not appearing in our account and the plugins stopped working once WooCommerce was updated to 3.x

I know my support period is over but I wouldn’t have updated to WC 3.x if you wouldn’t have claimed that it works. This is from your product (in bold):

Compatible with WooCommerce 3.0+ and previous releases !

I saw now that 3.x is not showing in the right sidebar of the product page but that still is a false claim. One would assume you are claiming real facts and that the description is consistent with the functionality of the plugin.

Writing whatever you want in the description and then using different info in the plugin compatibility section is not something a serious seller should be doing. I am certain you will manage to get you product down to 2.5 stars because of this bad business practice.

I understand the support idea but this shouldn’t have been a support issue if you wouldn’t have written that it is compatible with WC 3.x when in fact it’s not.

Please let me know when the update will be available for older customers because you kept mentioning it will be out and I still have version 5.2 which clearly doesn’t work.

Hi,kindly comment with the username you bought the plugin with. Thanks

This comment is currently being reviewed.

djeby

djeby Purchased

Hello, I updated woocommerce to the latest version and now the License Manager does not work anymore. I opened a support ticket ( Ticket ID: UGBYO9ED1F3848 ). Please help me fix this as soon as possible as our LIVE website does not deliver codes anymore and people are complaining. It is bad for our image. This is an urgent matter. Thanks.

djeby

djeby Purchased

Cause the plugin page says the plugin is FULLY COMPATIBLE with Woocommerce 3+

Hi,the latest version of the plugin is 5.3 . I just downloaded it from Codecanyon and it’s correct. I have sent you the 5.3 version as well. Thanks

Can you buy it in all currencies, for example in Mexican pesos?

Hi,yes all currencies available in WooCommerce will work fine.

abscpu

abscpu Purchased

I need support for my site and the support website is not working. Please advise to make to make a support request.

Hi,please request for support here http://codemypain.com/support

abscpu

abscpu Purchased

I made a ticket. (Ticket ID: 2WGP7YV3803860) No one has responded?!

Your ticket had been responded to already. Please check.

Pre-sale question :

Can I apply a discount for additional licences of the same product bought by customers?

I am thinking of buying the plugin but I need to know if the codes I sell can be sent manually after the state changes from processing to completed since I must first check the payment confirmation.

Hi, the code is sent automatically after order status is completed. Thanks

Hi Team,

I really need urgent help, after purchase products, product license key is not going to an email, but I can see it in order view page. Please help me to sort out this issue as the customer are complaining. I have already open ticket here too http://codemypain.com/support

Replied already.

hi, presale questions

1) do you have a test instance so i could try the admin interface and make some tests ?

2) do you have an interface that show on one page number of available licences per product ?

3) when no licences are available for product, is it still visible in shop ? at which moment user will understand that licences is not available anymore ?

I want to start issuing registration codes for my downloadable software, but what happens to all my old customers that never had a registration code for their download? Will they be issued with codes as I enable them? Does the registration codes appear in the downloads area of the users account with this download?

Hi, yes the code will appear in the account section of the user. For users that never had a registration code, that can be done manually. Thanks

Tamyl91

Tamyl91 Purchased

Hi, is there a way to disable sending emails with the license codes? I don’t need this since the license code is listed in the email with the order. For now I did it by commenting the //wp_mail function, but maybe there’s a nicer way to do that?

i will repear my questions, since i didn’t get a reply

hi, presale questions

1) do you have a test instance so i could try the admin interface and make some tests ?

2) do you have an interface that show on one page number of available licences per product ? (this way i will be able to see which codes shall be added)

3) when no licences are available for product, is it still visible in shop ? at which moment user will understand that licences is not available anymore ?

Hi, currently all our test servers to test plugins are down but you can refer to the screenshot/product-description. All available License codes are shown on the product page in admin. When a license code has been used, it doesn’t appear on the product page in admin.

When no License code is available for a product, the product is handled as a normal product and not a License code product.

Thanks

thanks for answe….

as for 2) .... imagine i need to control my stock of licences, how to see what products have 0 or 1 licences available ?

You will have to click on each product individually to see the license codes available.

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