2,964 Reviews

for Code Quality

I have had lots of problems with this, it came with my theme purchase and I bought the license afterward, not a fan.

kreatura

Author response

Dear Anne1313,

We're sorry to hear that you're having difficulties with LayerSlider. However we can assure you that the plugin is working and functioning properly as it is used on more than a million websites without any problem.

As we can see you did not contact us in any way regarding the problem you are experiencing. We kindly ask you to get in touch with our support team so we can help you resolve the issue. To do that, please open a ticket in our support center on the following URL as we can only provide help there currently: https://kreatura.ticksy.com/

We're looking forward hearing from you.

If this solution would change your mind about the plugin, please consider changing your rating - that would mean a lot to us.

Best Regards,

Kreatura Team

for Design Quality

Innovative and easy to work with

kreatura

Author response

Thanks for your awesome feedback!

for Feature Availability

Slider add-ons can be so complicated and difficult to implement your designs. Fortunately I found LayerSlider, because it can easily do anything I have wanted.

kreatura

Author response

Thank you for your amazing review!

for Design Quality

Easy to set the sliders. Lots of customization can be made.

kreatura

Author response

Thank you for the great feedback!

for Design Quality

Powerful features and a flexible slider for many effects. Makes a very professional looking slider.

kreatura

Author response

Thank you for the great feedback!

for Customer Support

This LayerSlider plugin itself is great, unfortunately the same can't be said for the support, as it's non-existent. The plugin was included within my Theme however, I decided to purchase the premium extras. Waiting 2 days for support isn't acceptable. The Theme providers provided the support needed within 20 mins.

kreatura

Author response

Dear chatterboxtld,

Please note that we've replied to your support ticket in 10 hours. We've provided you with sufficient information and solution to the problem we located on your site.

We are always trying to get back to our customers as soon as we can, and in a lot of cases we respond even faster, but we believe that 10 hours is a reasonable response time to troubleshoot an issue and get back to you with the results.

Naturally, if you need further assistance with the item, our support team is available and ready to help. Just reply to the already existing ticket on https://kreatura.ticksy.com or open a new one.

If this solution would change your mind about the plugin, please consider changing your rating - that would mean a lot to us.

Best Regards,
Kreatura Team

for Customizability

worst slider...good in display but not editable.... i tried contacting author he never responded...i wasted my money as no suppor

kreatura

Author response

Dear sapna9413593607,

We've checked and you do not have a single ticket opened in our support center. All we could find is a comment from two weeks ago, that we have replied to immediately. As mentioned in our reply to your comment, the comment section is not our official channel for providing support. Our team can only provide help via our dedicated support site.

If you need assistence using our products, you will need to navigate to the following site and submit your requests there, so our support team can help you: https://kreatura.ticksy.com/

We're looking forward hearing from you.

If this solution would change your mind about the plugin, please consider changing your rating - that would mean a lot to us.

Best Regards,
Kreatura Support Team

for Flexibility

It is very disappointed.
because Not friendly with Mobile version.

kreatura

Author response

Dear Kambab,

We're sorry to hear that you're having difficulties with LayerSlider. However we can assure you that the plugin is working and functioning properly on mobiles as well, as it is used on more than a million websites without any problem.

LayerSlider fully supports mobile displays, and also provides several options that you can utilize to optimize sliders for mobile and tablet screens. For example you can use device specific layers to create a different layout for desktop, tablet and mobile in the same slider. You also have the option to create completely separate sliders for desktop and mobile view and only show them on the required device.

Our support team can help you further with this if you would like to. To contact us, you can open a ticket in our support center on the following URL: https://kreatura.ticksy.com/

We're looking forward hearing from you.

If this solution would change your mind about the plugin, please consider changing your rating - that would mean a lot to us.

Best Regards,
Kreatura Team

for Design Quality

I love it and I use it in 2 of my websites. They make the site look fancy and new. The only downside to it is that some of the sliders are not visible on mobile.

kreatura

Author response

Thank you for your feedback!

for Feature Availability

Whatever you can dream up, the Layer Slider can do. If you can see the slider in your head, adding that vision to your website is most likely possible with this incredible tool.

Given how rich and elaborate the possibilities, I cannot imagine any scenario in which the designers could make the experience any easier - they've thought of just about everything. The difficulty ultimately depends on the complexity of your imagination.

The sky's the limit with this thing.

Support from Kreatura has always been quick and helpful.

If you're serious about your website's slider, I can't recommend it highly enough.

kreatura

Author response

Thank you for your amazing review! We appreciate it!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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