kreatura

kreatura supports this item

Supported

2016 comments found.

I am disappointed with the support here. I wanted to order the WordPress version of Layer Slider 6 but instead got the Jquery version. It’s been more than 24 hours and no response. I need a refund of the product I purchase or some kind of credit so I can buy the WordPress version instead…Thanks for your help Kreatura…

Dear Webdesigner2go,

As it is stated in our support policy we do not or rarely work on weekends. We have replied to your ticket, please follow up with the instructions provided there.

Kind Regards,

Kreatura Support Team

Hi team, we have been an avid supporter of LayerSlider since 2014 and we just love this project. One thing we have noticed is that you are now not including a non-uglified source code. Which unfortunately does create issues by us since we purchased this, and asked you if we were allowed to adjust the code, so that it would work within our own self-developed CMS system. Our question is will the non-uglified version of the source code be implemented within the packages once more? Or do we have to consider another avenue i.e. building our own slider, or even looking at the competition?

Hey darkpagan,

At the moment we do not offer the uncompressed source code, but we might make it available in the future. Also, it’s not completely clear to us why you would need it, every feature is documented and in case you have built an interface on it, that should continue to be working.

Best Regards,

Kreatura Support Team

Hi, thanks for the quick reply

We actually built a few extra bits inside the slideshow so that we could not only use your API but also allow the slideshow use some of our API bits as well, also we made created a JSON API for the whole thing which we implemented in 5, obviously then uglifying it again, so that no-one could grab the code :).. Its no big deal, just we do like to know which function does what, instead of tapping in the dark, but I suppose we will have to until you decide if or when you would release the uncompressed code. There are so many amazing things one can do with this layerSlider it is unbelievable. Thanks once again.

Still no standalone builder? A bit disappointing. Many great features and effects, but can get really time consuming to achieve what I would like. Is a builder coming soon?

Hey savvyone,

We were and still are busy with the release and improvement of LayerSlider 6, however we are still planning to create a slider builder interface for the jQuery version as well in the future.

Best Regards,

Kreatura Support Team

Hi Guys, I’m having an issue with link layers being pushed below image layers brought in, I have tried to adjust the z-index and also tried even using parallax layer system to push it to top but both fail to do this. I did some investigation and it seems that when using z-index the layerslider ignores the set value and reverts it to 0 making it appear over the background but behind all other layers is there a fix for this issue? I can upload my site to a public server if you wish to see it but the basic is this… <Removed the html as it doesnt get escaped by comment system on here> I have versions with parallax and z-index set on all and neither fix the issue.

Dear ided,

We have recently launched our new support center.

The comment section will no longer be used for providing support, only for pre-purchase questions and sharing feedback.

We kindly ask you to navigate to the following URL and open a support ticket by logging in with your Envato account as we can only provide help there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Team

hi I have a problem I can not install this plugin on wordpress CodeCanyon-922100-layerslider-responsive-jquery-slider-plugin Can someone help me? You send a screenshot by email? sorry I can not write English well

Hey Banana70,

It seems you’ve purchased the wrong version of LayerSlider. This is the standalone release for non-WordPress sites. You can find the WordPress version on the following URL: http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246

Kind Regards,

Kreatura Support Team

How does one Speed up or slow down slides i have the jquery version and would liket o slow the increase the time spent on a slide so that users can read all the text?

Dear DonFar,

We have recently launched our new support center.

The comment section will no longer be used for providing support, only for pre-purchase questions and sharing feedback.

We kindly ask you to navigate to the following URL and open a support ticket by logging in with your Envato account as we can only provide help there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Team

Its so hard to build a normal slide … I don’t have time to go through all the documents on which position I want and read about different x y z axis … its frustrating for me ..

Hey talhazahid,

There are multiple sources available that you can utilize to help you get started with the plugin. As you’ve mentioned there is a detailed documentation included to the plugin’s package with helpful information and examples. Also, there are demo sliders packaged as well that you can check to see how we set them up and what settings we used exactly. Furthermore, if you have any specific questions about the item you can contact us on our new support website: https://kreatura.ticksy.com/

Best Regards,

Kreatura Support Team

Sorry it will take me hours to understand and create the desire effect.. I am using Revolution Slider right now because it has Visual Editor so I can just copy the code of the effect which I am looking at.. I read above that you guys are working on live editor .. I hope its the same thing which I am hoping for only then I’ll use it.. otherwise its scary for me to dig into documentation

LayerSlider also has a slider builder interface for the WordPress version that you can find on the following url: https://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin/1362246

As you’ve read we are also planning to release a visual editor for the jQuery version as well in the future.

Best Regards,

Kreatura Support Team

Bonjour, J’ai acheté LayerSlider hier et en suit satisfaite. La prise ne main est assez simple. Par contre, lorsque j’installe et active l’extension, tout mon wordpress est traduit en anglais. Je suis obligée de le désactiver pour faire mes manipulations en français. Y a t’il un moyen pour y remédier? Pouvez vous m’aider à trouver une solution à mon problème ? Merci

Dear bealexia,

We are sorry but we can only provide support in English at the moment.

We have recently launched our new support center.

The comment section will no longer be used for providing support, only for pre-purchase questions and sharing feedback.

We kindly ask you to navigate to the following URL and open a support ticket by logging in with your Envato account as we can only provide help there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Team

Does the jquery version come with the Visual Editor just like the WP Version? I don’t use WP, but I’d like to use LayerSlider ;-)

Hey fsoft72,

The slider builder interface is only available for the WordPress version an the moment but we are planning to include it to the jQuery version as well in the future.

Kind Regards,

Kreatura Support Team

Kenburn Effect

It seems this effect is only supported in Back Ground Layers. Can it also bu used in layer types that are images?

Hey JacquesJoubert,

We have replied to your support ticket.

Best Regards,

Kreatura Support Team

Pre-Sales Question: Is it possible to use this script with just html, css and ONE js-File or can the path be set (no subdirectorys possible!)? I can upload multiple css and js files but the path is always domain.tld/fileexplorer/file.js and not the url path. At the service i use i couldn´t upload a complete folder with files its more a visual system (with sourcecode module for the html).

Hey wassereimer,

Yes, you are able to pack the js files into one and it doesn’t matter where do you pull it from, the slider should be working properly.

Best Regards,

Kreatura Support Team

aaaalex

aaaalex Purchased

hi, in the latest version deeplink doesn’t work:

Hey aaaalex,

We have tested and the deeplinking is working for us. What exactly is the issue you are experiencing with it ? Or could you show us an example of it ?

Best Regards,

Kreatura Support Team

aaaalex

aaaalex Purchased

Hi,

we have this test page here http://vereinsspender.de/ e.g. you finde <div class=”ls-slide” data-ls=”duration: 15000; transition2d: 5; deeplink: shopalarm;“> it is the 4th slide so we expect, if you use the url http://vereinsspender.de/index#shopalarm that the slider starts with the 4th slide – but it doesn’t.

We also tested one of your demoslides – also didn’t work with version 6 – but it works with version 5 of layer slider. ” />

Thank you for your feedback. We have looked into it further and found an error in the deeplinking method. We will include a fix for it in an upcoming release.

Kind Regards,

Kreatura Support Team

zaas0921

zaas0921 Purchased

FYI. Hi, you don’t have ‘showuntil’ in your docs any longer? Luckily I came across it elsewhere

Hey zaas0921,

Since version 6 the layer transitions have changed, they are now separated into multiple parts that can be controlled individually. The new options and descriptions can be found in the documentation included to the plugin’s package.

Best Regards,

Kreatura Support Team

YogiFish

YogiFish Purchased

Are the new effects available in the jQuery version? I don’t see any demos how to create the Origami effect in the jQuery version.

Thanks,

YogiFish

YogiFish

YogiFish Purchased

The information I was looking for, which is MISSING from documentation, is how to format the code for using the ‘Origami’ transition effect.

For others looking for this information, this is what I’ve found so far.

transitionorigami:true;

example - <div class="ls-slide" data-ls="duration:6000;transitionorigami:true;transitionduration: 4000;"> </div>

*This can only be applied to ‘Slides’ not ‘Layers’

YogiFish

Thank you for your feedback, we will make sure to include an example like this to the documentation in the upcoming releases.

Best Regards,

Kreatura Support Team

YogiFish

YogiFish Purchased

I Love your software.. it’s the best :)

YogiFish

Hi,

We are interested to buy the extended license to include in our template to sell in the market. Just to confirm that after purchasing extended license are will able to put in our template?

Can we see the back-end of this script, how to edit and work on it. Thanks.

Hey Iconic-Graphics,

Did you mean to post this under the WordPress version of LayerSlider ? The jQuery release does not have an admin interface.

In case you are interested in the WP version, you can find the licensing terms and conditions as well as screenshots and desciption of the admin area in the documentation on the following urls: https://support.kreaturamedia.com/docs/layersliderwp/developers.html#licensing

https://support.kreaturamedia.com/docs/layersliderwp/documentation.html

Best Regards,

Kreatura Support Team

Hello! Layerslider jQuery work with Magento 2?

Hey Flamestyle,

The standalone jQuery version of LayerSlider is working on any site or platform. Please note that it does not have an admin interface, you have to do coding to create content.

Kind Regards,

Kreatura Support Team

Thanks for the answer! I just want to clarify, this version is compatible to connect with RequireJS?

We have not tested it thoroughly but we believe there could be compatibility issues unfortunately.

Best Regards,

Kreatura Support Team

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