kreatura

kreatura supports this item

Supported

2119 comments found.

Can I use this on my multiple projects ?

Hello himanx,

Unfortunately Envato does not offer any multi-use / developer license currently. They are the operator of the marketplaces, we do not have any control over the available licenses and do not know their exact plans. We are an exclusive author, we cannot do business behind Envato, thus we cannot offer you any special deals. At the moment the only solution is buying separate licenses for each site or service you would like to use the item with.

You can find more information about licensing and conditions in the Envato FAQs: https://codecanyon.net/licenses/faq

Best Regards,

Kreatura Support Team

TeamST

TeamST Purchased

Is there a visual builder (Layer slider editor) for this jQuery plugin version? Or is there any way to buy your Layer Slider WordPress plugin and use that as a visual editor tool for static HTML sites too?

Hello TeamST,

The slider builder interface is only available for the WP version, that can only be used for WP sites. However, we’ve recently included a new feature to the WP release of LayerSlider, that lets you build sliders with the admin interface and then you can export the sliders as HTML, to use it with the standalone jQuery release on any site.

Best Regards,

Kreatura Support Team

can you refund i thought this had a builder i can take any slider and make it work i wanted one with a builder thanks

Hello compropc,

Please open a refund request on Envato, so we can accept it.

Best Regards,

Kreatura Support Team

elibi

elibi Purchased

Hello Just added the slider to my home page, but in mobile there is a problem, seems like a conflict between the slider and site menu

Menu is expanded by default https://ibb.co/mQLCSn http://ltt.ly/back/

Please I need to fix that ASAP

Hello elibi,

Thank you for contacting Kreatura!

Please note that this is not our official channel for providing support. Our team can only provide help via our dedicated support site. If you need assistence using our products, we kindly ask you to navigate to the following site and re-submit your request there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Support Team

Screenshot_1

how i will fix it. please response me asap. its jquery error

Hello radontheme,

It seems like there is a problem with the accessibility of a file, and that is why it cannot be loaded. Based only on this screenshot we cannot tell which one exactly, but seemingly LayerSlider loads. You could check the Network tab to see which file is problematic and verify its file path to see if it’s correct.

In case you need further assistance with the plugin or its features, please contact our support team by opening a ticket in our support center, as we can only provide help there currently: https://kreatura.ticksy.com

Best Regards,

Kreatura Support Team

Dear Kreatura team! I am interested in access to your premium features. What is the difference between jQuery Layer Slider and WP Layer Slider? Do i have access to your Premium Sliders if I purchase the jQuery version? Will I be able to use them on an existing WP site for example Enfold?

Hello LinQingXia,

The premium templates and features are available for both releases. The difference is that the WP version only works on WP, but it has an admin area. While the jQuery version can be used on any site, but it doesn’t have a slider builder interface. Yes, you can use the plugin with themes like Enfold.

Best Regards,

Kreatura Support Team

Thank you very much for the answer! Bought the WP version.

Where do I find the init code? What file is it? This checking for updates process IS BOGGING the site down. Really need to get this fixed ASAP.

hideWelcomeMessage: true setting in the init code

Thanks! Joshua

From above post:

KenYinkz PURCHASED

12 months ago Flag Can this be disabled?

Console logs:

LayerSlider v6.2.0 initialized. Find updates and docs @ https://layerslider.kreaturamedia.com/

Like with a flag or something.

Thanks

KreaturaSupport KreaturaSupport AUTHOR TEAM

12 months ago Flag Hey KenYinkz,

You can hide it with the hideWelcomeMessage: true setting in the init code. Please note that this message can only be seen in the console and does have any effect on the site, the visitors do not see it either.

In case you have any further questions, we have recently launched our new support center. We kindly ask you to navigate to the following URL and open a support ticket by logging in with your Envato account as we can only provide help there: https://kreatura.ticksy.com/

Best Regards,

Kreatura Support Team

Dear BluePhoenixCreative,

Thank you for contacting Kreatura!

Please note that this is not our official channel for providing support. Our team can only provide help via our dedicated support site. If you need assistence using our products, we kindly ask you to navigate to the following site and re-submit your request there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Support Team

I submitted a ticket there.

Hello,

I am a buyer of the aardvark theme that come with Layer Slider. Since I installed your plugin I am having a problem with mixed language in dates. I used the [date-published] shortcode and instead of it display “xx de fevereiro de xxxx” it display “xx de february de xxxx”.

I already tried to find a solution for this but couldnt figure out why this is happening.

Thanks

Dear siegfriedd,

Thank you for contacting Kreatura!

Please note that this is not our official channel for providing support. Our team can only provide help via our dedicated support site. If you need assistence using our products, we kindly ask you to navigate to the following site and re-submit your request there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Support Team

How can I add a ribbon in the top left corner? It should be visible even if there is a video in fullscreen mode.

Dear fuerstIT,

Thank you for contacting Kreatura!

Please note that this is not our official channel for providing support. Our team can only provide help via our dedicated support site. If you need assistence using our products, we kindly ask you to navigate to the following site and re-submit your request there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Support Team

Hello kunjal,

If you were referring to the hover slide change effect, then unfortunately not.

Best Regards,

Kreatura Support Team

Lovely animations…

pre-purchase question. Do all demos work with Javascript/Jquery version too? or are there any demos which are WP versions limited? Also are there any separate charges for premium options apart from $15?

Please let me know.

Hello harshalsk12,

All demo sliders are available for the jQuery version of LayerSlider as well, and there are no additional costs to access them.

Best Regards,

Kreatura Support Team

Will there be an update to solve Google Chromes requirement of Mute on to auto start a video?

Uncaught (in promise) DOMException: play() failed because the user didn’t interact with the document first. https://goo.gl/xX8pDD

Hello Burndog,

Chrome 66’s Autoplay Policy Change: Google introduced new browser restrictions, which will prevent automatic video/audio playback in certain situations. Autoplay is now allowed only when either the media won’t play sound, after the user clicks or taps on the site, or (on desktop) if the user has previously shown an interest in media on the site.

Another follow-up update will arrive soon, which will provide further options to mitigate these restrictions. Since it’s governed by the browser, there is no way to restore the previous behavior. However, we can supply alternate options like autoplaying muted videos where visitors can restore sound with a separate button.

Best Regards,

Kreatura Support Team

Hi, I opened ticket on your support forum. Please check this with your developers of layerslider. I need quickly solution!!!

In the moment I cant use this layer slider.

I am still waiting for solution…

We’ve already replied to your ticket. Please keep the conversation in one place. Thank you.

Kind Regards,

Kreatura Support Team

Because I can not get the response I was expecting from your support team. I thought everyone should know.

I solved my problem myself. Only 2 lines of code. But your technical team did not get it enough!

To be honest, this is good plugin BUT… The auto adjust on text and positioning sucks!

It really ruin this plugin, If I add !important in css for text and positioning, it won’t show the correct adjustment when the screen resized, unless i refresh it.

The old version of layerslider works great on resizing, I don’t understand it beats the new version.

Please you need to fix it. At least let us have the option to set minimum font size.

Dear Nsynsy,

Thank you for contacting Kreatura!

Please note that this is not our official channel for providing support. Our team can only provide help via our dedicated support site. If you need assistence using our products, we kindly ask you to navigate to the following site and re-submit your request there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Support Team

This is NOT a support request… JUST a question: DO I need an API key to play them? I dont see a sample on your product page Can you play them as a playlist? If you play a single video from YouTube can I get the poster image of that same video at the end of playback instead of the usual embed video grid?

Thanks

Hello Inglesuniversal,

If you meant the YouTube API, then no, it’s not needed. The playlist should also work if the embed code contains it properly. And you can also set what should show at the end of the video in the embed code.

In case you need further assistance with the plugin or its features, please contact our support team by opening a ticket in our support center, as we can only provide help there currently: https://kreatura.ticksy.com

Kind Regards,

Kreatura Support Team

Hi, Does it work offline? I make some presentations using html and present it offline. Thanks

Hello Ayron,

Yes it can work offline as well, if you load the necessary resources for it to run properly.

Best Regards,

Kreatura Support Team

pageii

pageii Purchased

Hi, is there a way to turn off your console.log message “LayerSlider version 6.7.5-stable initialized. Find updates and docs …”? Need console log to be clear. Thanks in advance.

Dear Pageii,

You can hide it with the hideWelcomeMessage: true setting in the init code. Please note that this message can only be seen in the console and does not have any effect on the site, the visitors do not see it either.

In case you have any further questions, we have recently launched our new support center. We kindly ask you to navigate to the following URL and open a support ticket by logging in with your Envato account as we can only provide help there: https://kreatura.ticksy.com/

Best Regards,

Kreatura Support Team

jig4ev04

jig4ev04 Purchased

Hey your work is amazing can you do some customization for me ill pay np

Hello Jig4ev04,

Thank you for your kind words. But we’re sorry, we do not take customization jobs at the moment.

Best Regards,

Kreatura Support Team

Hello,

We’ve been using the layerslider on our website and it works great! Really well done!

We are wondering if there is a way to make the slider responsive to the width of the browser/viewport in the CSS. Do you happen to know which CSS class ID should be edited to format this?

Keep up the great work!

Dear Mdnoll,

Thank you for contacting Kreatura!

Please note that this is not our official channel for providing support. Our team can only provide help via our dedicated support site. If you need assistence using our products, we kindly ask you to navigate to the following site and re-submit your request there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Support Team

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