kreatura

kreatura supports this item

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2110 comments found.

Can I use this on my multiple projects ?

Hello himanx,

Unfortunately Envato does not offer any multi-use / developer license currently. They are the operator of the marketplaces, we do not have any control over the available licenses and do not know their exact plans. We are an exclusive author, we cannot do business behind Envato, thus we cannot offer you any special deals. At the moment the only solution is buying separate licenses for each site or service you would like to use the item with.

You can find more information about licensing and conditions in the Envato FAQs: https://codecanyon.net/licenses/faq

Best Regards,

Kreatura Support Team

Is there a visual builder (Layer slider editor) for this jQuery plugin version? Or is there any way to buy your Layer Slider WordPress plugin and use that as a visual editor tool for static HTML sites too?

Hello TeamST,

The slider builder interface is only available for the WP version, that can only be used for WP sites. However, we’ve recently included a new feature to the WP release of LayerSlider, that lets you build sliders with the admin interface and then you can export the sliders as HTML, to use it with the standalone jQuery release on any site.

Best Regards,

Kreatura Support Team

can you refund i thought this had a builder i can take any slider and make it work i wanted one with a builder thanks

Hello compropc,

Please open a refund request on Envato, so we can accept it.

Best Regards,

Kreatura Support Team

Hello Just added the slider to my home page, but in mobile there is a problem, seems like a conflict between the slider and site menu

Menu is expanded by default https://ibb.co/mQLCSn http://ltt.ly/back/

Please I need to fix that ASAP

Hello elibi,

Thank you for contacting Kreatura!

Please note that this is not our official channel for providing support. Our team can only provide help via our dedicated support site. If you need assistence using our products, we kindly ask you to navigate to the following site and re-submit your request there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Support Team

Screenshot_1

how i will fix it. please response me asap. its jquery error

Hello radontheme,

It seems like there is a problem with the accessibility of a file, and that is why it cannot be loaded. Based only on this screenshot we cannot tell which one exactly, but seemingly LayerSlider loads. You could check the Network tab to see which file is problematic and verify its file path to see if it’s correct.

In case you need further assistance with the plugin or its features, please contact our support team by opening a ticket in our support center, as we can only provide help there currently: https://kreatura.ticksy.com

Best Regards,

Kreatura Support Team

Dear Kreatura team! I am interested in access to your premium features. What is the difference between jQuery Layer Slider and WP Layer Slider? Do i have access to your Premium Sliders if I purchase the jQuery version? Will I be able to use them on an existing WP site for example Enfold?

Hello LinQingXia,

The premium templates and features are available for both releases. The difference is that the WP version only works on WP, but it has an admin area. While the jQuery version can be used on any site, but it doesn’t have a slider builder interface. Yes, you can use the plugin with themes like Enfold.

Best Regards,

Kreatura Support Team

Thank you very much for the answer! Bought the WP version.

Where do I find the init code? What file is it? This checking for updates process IS BOGGING the site down. Really need to get this fixed ASAP.

hideWelcomeMessage: true setting in the init code

Thanks! Joshua

From above post:

KenYinkz PURCHASED

12 months ago Flag Can this be disabled?

Console logs:

LayerSlider v6.2.0 initialized. Find updates and docs @ https://layerslider.kreaturamedia.com/

Like with a flag or something.

Thanks

KreaturaSupport KreaturaSupport AUTHOR TEAM

12 months ago Flag Hey KenYinkz,

You can hide it with the hideWelcomeMessage: true setting in the init code. Please note that this message can only be seen in the console and does have any effect on the site, the visitors do not see it either.

In case you have any further questions, we have recently launched our new support center. We kindly ask you to navigate to the following URL and open a support ticket by logging in with your Envato account as we can only provide help there: https://kreatura.ticksy.com/

Best Regards,

Kreatura Support Team

Dear BluePhoenixCreative,

Thank you for contacting Kreatura!

Please note that this is not our official channel for providing support. Our team can only provide help via our dedicated support site. If you need assistence using our products, we kindly ask you to navigate to the following site and re-submit your request there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Support Team

I submitted a ticket there.

Hello,

I am a buyer of the aardvark theme that come with Layer Slider. Since I installed your plugin I am having a problem with mixed language in dates. I used the [date-published] shortcode and instead of it display “xx de fevereiro de xxxx” it display “xx de february de xxxx”.

I already tried to find a solution for this but couldnt figure out why this is happening.

Thanks

Dear siegfriedd,

Thank you for contacting Kreatura!

Please note that this is not our official channel for providing support. Our team can only provide help via our dedicated support site. If you need assistence using our products, we kindly ask you to navigate to the following site and re-submit your request there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Support Team

How can I add a ribbon in the top left corner? It should be visible even if there is a video in fullscreen mode.

Dear fuerstIT,

Thank you for contacting Kreatura!

Please note that this is not our official channel for providing support. Our team can only provide help via our dedicated support site. If you need assistence using our products, we kindly ask you to navigate to the following site and re-submit your request there: https://kreatura.ticksy.com/

Looking forward hearing from you.

Best Regards,

Kreatura Support Team

Hello kunjal,

If you were referring to the hover slide change effect, then unfortunately not.

Best Regards,

Kreatura Support Team

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