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Reviews for LatePoint - Appointment Booking & Reservation plugin for WordPress

102 Reviews

for Flexibility

Love it! Very user-friendly and stunning design. This makes my life much easier.

for Code Quality

I buy a lot of things here, but Osetin is not only has the best code, design, and functionality, but the entire plugin and documentation exceeds expectations, now I know why such a great rating.

There is no reason no get any other booking plugin, this is it, it does everything, it is very flexible, simple and yet powerful.

I really wish other developers could do such an amazing job. Thank you!

We have found a bug that we have try to fix with support team unsuccessfully. This is a principal feature offered by LatePoint.

When we put this shortcode in your page:
[latepoint_book_button selected_agent="1" selected_service="2" hide_side_panel="yes" hide_summary="yes"]

The result is that 2 month forward calendar doesn't consider the agent hours in the selectable dates and hours.

The solution provided for support team is the following:
"Hi There,

We can not provide date there are lots of changes going on, previous version will not work on your site because database is updated.

Also, issue is happening because of this part in shortcode selected_agent="1" if you remove that then work fine.

Regards."

We have tried to see if works removing that part of shortcode but doesn't work. At this point, we haven't a historical version to rollback the version and the support team is unable to provide it.

This feature is completely essential for our client. When LatePoint we provide us a solution will change our rating.

Osetin

Author response

Hi, thanks for reporting that. I am working on a fix. Stay tuned ;) or you can request a refund if it’s an urgent matter for you.

for Flexibility

Very awesome plugin! Beautifully designed and very simple for my agents to use. It's perfect. The only thing I would like to see is the ability to allow the customer to upload images at the time of booking. We are a tattoo shop so any extra descriptions/images could help immensely. By reading other comments I believe that the author will be implementing this feature in the future.

Good work!

for Other

This plugin worth more than it is after trying some of the more expensive ones. Probably the most robust plugin. Work best for my project.

Some icing on the cake suggestions:
1) Selecting time on mobile for short intervals like 15mins between is not the easiest for fat fingers.

2) Invoice or option to integrate external invoice plugin will be helpful to streamline business process and most business need to issue invoice/recipt.

3) Integration to external CRM. Sync Latepoint users with WordPress or Woo commerce may help since their are many matured plugin that integrate well with wp and wc. On the ground, i have a few customers actually registered first in woocommerce and got confuse why they cant login when trying to make an appointment.

4) Shortcode to display available dates front end in calendar mode. Many customers seems to prefer a quick glance on available dates before deciding what to do next.

So glad to have found this plugin.

Osetin

Author response

Thanks for your feedback, I agree with all of your suggestions, not sure I understand #4 because you can already show calendar as a first step if you preselect service id

for Design Quality

After an extensive search and comparison of various Wordpress Appointment Booking Plugin I am glad I have come across LatePoint. This Plugin is clearly superior to the other options available due to its clean and neat design, intuitive use on both the back- and frontend side and the features available that make it a complete but simple reservation system solution. Congratulations to the professional Osetin team of developers; please keep up the drive to further enhance the product; it has all the potential to become the best selling Appointment Booking Plugin for Wordpress!

for Design Quality

Excelente plugin, tiene mucho cuidado en todo, las actualizaciones periodicas son de gran ayuda, aunque se agradecería que tomen en cuenta algunas solicitudes como el uso de Woocomers para los pagos y quedaría como lo mejor que hay para las citas.

for Feature Availability

Excellent Design quality, Flexible and Easy to customize, Quick respond to my questions, Gold Standard Service

for Customizability

Hi,

I bought this plugin and, this is amazing and very helpful, congrats.

There is a possibility, to localize the content?

I need to localize the plugin, in the Italian language, can I do this?

Thanks,

Nicolò Curioni | NicoDevItalia.com

Osetin

Author response

Hi, sure, you can follow our guide here: http://wpdocs.latepoint.com/how-to-translate-latepoint-plugin-to-your-language/

for Feature Availability

LatePoint has the potential to become the best plug-in in the "Calendars" category.
Rich in functionality and constantly updated are its strong points.
A small feature is currently missing: "Allow only one booking" for "Group Bookings" add-on. I have already reported this to the support team.

for Code Quality

After Update to the new version, individual fields doesnt work an will not displayed in backend.

Please tell us, how to update the plugin and inform us when the fields will work. Please update language also to germany.

SMS doesnt work, only by admin number but not to customer number.

Thanks!

Osetin

Author response

Make sure to update the custom fields addon as well. Please create a support request at osetin.ticksy.com and our specialist will be happy to assist

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