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Reviews for LatePoint - Appointment Booking & Reservation plugin for WordPress

Reviews for LatePoint - Appointment Booking & Reservation plugin for WordPress

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182 Reviews

for Customer Support

Best booking plugin you can find with responsive support! Has the most features, mobile friendly and extendible. Theres not many SaaS solutions that even match this.

I had technical difficulties and the plugin developer went out of his way to ensure that my misunderstanding was cleared up in real time. I've not had that level of support with any other plugin developer. Thanks Osetin!

for Customer Support

Everything solved and perfect with the latest update. Best booking plugin!

for Other

Chose this plugin over others for the overall user interface and features provided - google calendar integration was a huge one. I liked the workflow and how the backend worked (always great to have access to a working demo).

So happy there is a discord server to get help on from other users and the dev. There is very good documentation for Latepoint, but when I couldn't find exactly I needed, Discord server answered it.

In terms of support, a new release was sent out a few months after I purchases it and the dev was on the issues that cropped up, as there are always issues, within days and within a week, four fix releases were out. To me that shows their serious about the plugin.

I'd recommend it, but please make sure it fits with your needs and integrates into your use scenario first.

for Customer Support

Much better after the recent updates. thanks for the support

for Documentation Quality

Incredibly powerful plugin with seriously impressive documentation and integrations. Provided a great system for booking my customers in. Support has continually gone above and beyond and resolved all my issues too. Very happy customer!!

Author response

❤️

for Customer Support

Thanks you for all LatePoint Support Technical, you are the best Plugin in terms of Reservation Software! Fast Reponse!

Author response

❤️

for Feature Availability

Amazing, had a few issues first. But the support team helped a lot.

for Customer Support

A bit rough at the beginning but, great ending. It's life. Sometimes it takes a bit of adjusting but, if both parties work on it then it will tend to work out.

Once, all was said, everything was corrected and I also have to penalize myself for not understanding well certain "to do things."

All in all, I'm upgrading my rating since the ending was great. I take back my original posting and will definitely keep supporting them and recommending them. We will start these reviews on Youtube look for the UNDERCOVER ATTORNEY.

As Ghandi said;

Relationships are based on four principles: respect, understanding, acceptance and appreciation.

I hope to develop a great and fruitful relationship with Latepoint.

for Customer Support

Good development - very helpful support.

I tried LatePoint a while back when I first started building a test phase for my business. At the time, due to a feature incompatibility, I was forced to switch to a different plugin but I always had LatePoint in the back of my head and when it came time to go live with my first few customers I decided to check back in.

It turns out the integration I needed had been added and I was able to switch back.

Recently, when I ran into a plugin conflict Osetin was able to identify the problem and offer a fix. I'm very grateful.

for Customer Support

Osetin responds to all my messages which is very important in terms of customer support. Kudos mate!

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