Reviews for Lastform - Affordable Typeform alternative for WordPress

58 Reviews

for Other

There are a few bugs (i.e. some of the German-English translations were not set properly because of a file name problem), but this is really just as good as Typeform. And a lot cheaper, especially since it is a one time purchase.

for Customer Support

I sent questions several times and were not answer by the author.

meydjer

Author response

Really sorry about it. Can you give me admin access to your wp-admin? I'll take a look.

for Customer Support

This is an absolutely beautiful plugin, but if you need support, you can pretty much forget about it.

I posed a simple questions, and I've been waiting since the day I purchased 2-3 weeks ago.

I hope he is able to get some assistance, because this would be a 5-star product for sure!

meydjer

Author response

Just replied. Really sorry for the incovenience.

for Customer Support

The reasons for this rating are tied to both "Bugs" and "Customer Support".

Lastform seems to have fundamental issues with the current version of Gravity Forms (the backend form builder).

A critical issue for us is that the 'File Upload' field no longer works, which means clients cannot attach photos or documents of the equipment they want to sell.

Wanting to make sure there wasn't an issue with our 2 existing forms, we created a simple test form with the only fields being 'Name' and 'File Upload'. Again, we were not able to attach any of the allowed file formats with the File upload field.

Additionally, support for Lastform is currently pretty much non-existent. We have been waiting for 2 months now but our repeated requests for support (on this site or via email) have been largely ignored. Meydjer seems to be overwhelmed which is understandable, but 2 months of silence is a long time to wait for a commercial site.

It would've been great to hear something/anything from Meydjer to let us know he's either working on it or he's not, but no communication from him was very disappointing.

We have removed the Lastform forms from our site and are now simply using the Gravity Forms versions where the File Upload field works as expected. They don't look nowhere near as nice as the Lastform forms, but at least they work.

for Design Quality

It was literally how he said. Activate the plugin and go to the url to see the coolest form you've ever had in your wordpress site.

for Code Quality

and Customer-Support are awesome! Worth every penny! A masterpiece for higher conversions!

for Customer Support

Already bought a lot of different themes and plugins from the Envato platforms, but the customer support of this one is by far the worst I ever experienced. The response time is up to 30 days and counting, this is insane! Meydjer seems to be overwhelmed by the amount of work that comes with such a plugin, and should set up a proper support team to deal with inquiries.

meydjer

Author response

Wow, I'm really sorry about it. This should not happen. Forget about the tickets and send an email direct to me: meydjer+help@gmail.com

I'll reply to you promptly.

Lastform is a work of art...

I've got a beautiful and clean web form; Lastform has done for me everything I've wanted to do with gravity forms!

for Design Quality

I had originally rated this 4 stars a year ago, but the the plugin author meydjer has continually worked to build out and improve every aspect of this plugin. Any old bugs are gone, and the LastForm software has become a core part of our firm's work process and customer-facing technology. I expect the plugin will only get better.

for Other

not worked like expected, sometimes the form just hang

meydjer

Author response

Não era melhor pedir suporte antes de deixar uma avaliação de uma estrela?

for Customer Support

This is a top notch plugin, Initially I had a few issues, but Meydjer (The Developer) fixed each of the problems and provided updated files. Highly recommend.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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