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Discussion on Kreatura Slider Plugin for WordPress

Discussion on Kreatura Slider Plugin for WordPress

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10024 comments found.

Hello, I have to licences and none of those works. Any advice?

Hello,

Thank you for reaching out to us!

You can manage your licenses, sites, downloads, and anything account-related in our accounts portal: https://account.kreaturamedia.com/

No registration is needed; you can log in with your email address. Once you’re in, you might need to import your Envato licenses the first time. You can deregister licenses under the Licenses & Sites menu.

Best regards, Kreatura Team

I am confused. Is this the same software as LayerSlider WP? also, you don’t show the latest version of this Kreatura

Hi there,

Yes, it’s LayerSlider. We’ve renamed it here on CodeCanyon since we’re in the process of leaving Envato Market. Everyone receives the same product, no matter where they purchased it. You can learn more on the following website: https://layerslider.com/leaving-envato/

Best regards, Kreatura Team

hello. can I upload my custom fonts into the plugin? and what about the SEO, does it support making the font as pre-load?
thank you.

Hello,

Thank you for getting in touch with us!

Currently, we only support Google Fonts. You can use 3rd party solutions to upload custom fonts, and LayerSlider will work with them as well. We offer many options to control the generated markup, element types, attributes, and other SEO-related things.

Please note that this is not our official channel for providing customer support. If you need further assistance, please open a support ticket on the following site: https://kreatura.ticksy.com/

Best regards, Kreatura Team

I’ve obtained this plugin via a theme purchase. I’ve been searching for help on this topic but only found one other comment on it on your website.

Since i got the plugin through a theme dl here, I know support isn’t really offered. I can’t update to the most newest update but the update I did do, is now causing some display issues. Font’s on the front end of the slider no longer show up as they do on the back end when creating. I’ve tried everything I could think of to resolve this issue but nothing works. Is paying for the “full versions” the only way to hope it fixes the issue?

V7.2.1

Hi there,

Thank you for contacting us!

We have no known issue in the plugin that would explain such a problem, although knowing the version you updated from might have significance.

If you’re using a cache or some kind of optimizer plugin, please make sure to empty the caches both in that plugin and in your web browser. These kinds of issues are usually caused by these types of plugins. They might also offer a CDN service, which is yet another place where caches might not update properly if you use such a service.

Debugging issues like this requires a lot of investigative work and are almost always caused by external factors like the WordPress theme or the plugins you’re using. If you need further assistance, please consider purchasing a license and reaching out to us on our official support channel:

https://layerslider.com/pricing/ - https://kreatura.ticksy.com/

Alternatively, you can ask for support from the theme author that shipped LayerSlider.

Best regards, Kreatura Team

Hi, do you have any video tutorials on how to use the new version 7? I cant find any on Youtube. Thanks!

Hello,

The new editor will welcome you with a guided tour that explains interface changes. We don’t yet have tutorial videos for LayerSlider 7, but we plan to make them very soon.

Best regards, Kreatura Team

PIBPBC

PIBPBC Purchased

Hi, Please let me know how to change the size of slide to adjust my items for tablet or smartphone ? Setings are available only for computers ! Best regards

Hello,

You can change the canvas size in Project Settings -> Layout. We currently don’t have an option to use different canvas sizes for different devices since the actual slider size can drastically change depending on a lot of factors (e.g., mobile portrait vs. landscape orientation), and the responsive mode will take care of adapting to these changes automatically. However, you can make different device-specific projects and dynamically show the appropriate one depending on the visitor’s device. You can also make device-specific layers to make alternate layouts in the same project: https://layerslider.com/documentation/#builder-layer-devices

If you need further assistance, please open a support ticket on the following site: https://kreatura.ticksy.com/

Best regards, Kreatura Team

Hi there, i hope you have a good day

I know my support time is expired but i litterally only want to save this one slider and everything was fine until this latest update so i would definitely appreciate being assisted for free.

I’ve used the past versions of the plugin to create dozens of sliders on a But since i updated to 7.2.2, there are 2 major issues: - When i open the slider on Firefox’s latest version, it does an endless animation of the loading - Everytime i save, it gives me an error message saying “it seems there is a server issue that prevented layerslider from saving your work​”​​

I am so frustrated right now, i created a slider, with 11 slides full of layers and i haven’t been able to save it. HOURS OF WORK TO THE DRAIN…

There seems to be no issue on the System info except Caching issues due to WP-Rocket which is deactivated… So that’s gotta be a bug.

Please help. it’s super urgent.

Thank you for your help

Hello,

Thank you for getting in touch with us!

I’m sorry to hear that you’re having difficulties with LayerSlider. We couldn’t reproduce the issue with Firefox, and we have no knowledge of any saving issue in the new version. We didn’t receive such complaints, and nothing saving-related has changed in the last few releases.

I suspect this might be the result of caches. Either by your web browser or by a WordPress plugin. Please try to empty all caches and see if it helps. Press the “Update Database” button in System Status as well as it can also help.

If it doesn’t, it must be an edge case related to your site, and we’ll need to investigate this further, so I kindly ask you to open a support ticket on the following URL: https://kreatura.ticksy.com/

Best regards, Kreatura Team

edamoke

edamoke Purchased

I have been using your slider for a while now. the biggest issue i face is the fact that it refuses to save complex work. either online or on offline installations via xampp. kindly give any advice

Hello,

Saving issues are usually the sign of a web server configuration issue like PHP’s memory_limit or post_max_size. Please check whether System Status shows any issues: https://layerslider.com/documentation/#system-status

If you need more assistance, please open a support ticket on the following site: https://kreatura.ticksy.com/

Best regards, Kreatura Team

In the editor, on the vertical ruler, my numbers backwards! The negative numbers on the ruler are ABOVE the number zero on the axis! Zero numbers are negative numbers, they are supposed to be UNDER the zero on the axis.

I have a slide that is 50px in height, but yet in the editor my 50px of the slider’s height is UNDER the zero on the axis, this is VERY annoying. Where is the setting to fix this?

Hello,

The 0,0 point of the axes is the top left corner of the project canvas. When you’re moving your layers, you’re positioning them in relation to that point. It’s the only logical way rulers can work, and it’s standard across all similar products like Photoshop.

Best regards, Kreatura Team

Is there some documentation that we can actually do a “search”.. please don’t tell me the only documentation is here https://layerslider.com/documentation/

I’m trying to find info on “groups”, and I really don’t have the time to read the whole documentation just to find this. And doing a search in the editor for “group” has ZERO results.

The current documentation is mainly intended to give you directions to locate key aspects of the plugin. However, most of the explanations and guides are integrated into the plugin’s interface, and they are there for you right when you need them.

We’re planning to completely rewrite our documentation and add a search functionality soon. Until then, you can review the Table of Contents on the right side in each section, and use the web browser’s built-in Find tool.

The editor does have search functionality, and you can type “hover” and other keywords there. For the mouseover effect, we have a transition type called Hover Transition, which can be selected from the transition dropdown menu: https://layerslider.com/documentation/#builder-layer-transitions

If you need further assistance, please open a support ticket on the following URL: https://kreatura.ticksy.com/

Best regards, Kreatura Team

I’m not trying to “move” a button. I put clearly what I was trying to do.

I have a button, just like 99.9% of websites with buttons, when you ‘mouseover’ / ‘hover’ the button’s background color / gradient can be changed for that state. Can you point me to where that functionality is specifically ?

Select the button from the layers list or in the preview area. Choose the LAYERS tab at the top right corner of the editor if it’s not selected already. Then choose the TRANSITION menu below that. After that, choose the Hover Transition from the blue dropdown list, and enable it with the switch to make it active. You now have a hover transition, and you need to tell LayerSlider which properties should change when users move their mouse cursor over the layer. Scroll down to the Background Color option, and select the color you want to use.

That’s it; you can now try it out by entering one of the preview modes.

If you need further assistance, please open a support ticket on the following URL: https://kreatura.ticksy.com/

Best regards, Kreatura Team

PIBPBC

PIBPBC Purchased

Hi, I have few questions… How can I add a shadow on a button, ? Is it possible to add/create a form like circle ou square ? How can I change the color of nav dots in the bottom of slider. Best regards.

PIBPBC

PIBPBC Purchased

Hi, There is no shadow option in style menu. Best regards

Hello,

Please make sure that you’re using a recent version of LayerSlider. The latest release is LayerSlider v7.2.1. You can find updating instructions on the following URL: https://layerslider.com/how-to-update/

Best regards, Kreatura Support

PIBPBC

PIBPBC Purchased

Hi, I have update Kreatura and now it’s possible to add shadow. I’m waiting your futur release to change color of nav button, arrow and hover color. best regards philippe

Hi – is this LayerSlider? I bought this to update a site with Layerslider ages ago anbd see you changed the name here but still sell LayerSlider on your website. What is what?

Hi,

Yes, it’s LayerSlider. We renamed it here since we’re in the process of leaving the Envato Market. However, it doesn’t matter where did you purchase LayerSlider, everyone receives the same updates and benefits.

Please refer to the following article to learn more: https://layerslider.com/leaving-envato/

Best regards, Kreatura Team

There has been a security issue for a couple of weeks: https://patchstack.com/database/vulnerability/layerslider/wordpress-layerslider-premium-plugin-7-1-1-stored-cross-site-scripting-xss-vulnerability

The version on here is Version 7.0.9 so still affected,

Will i be able to get the latest version here soon?

After registering your license key, WordPress will automatically keep LayerSlider updated. You can also download the latest version from account.kreaturamedia.com.

We’ll update the version here on CodeCanyon soon. However, as mentioned previously, we’re leaving the Market, and you shouldn’t rely on the CodeCanyon download in the future.

Best regards, Kreatura Team

quick question, how can i reset 2 licenses, i do not longer have the 2 sites running and i would like to assign them

Hello,

We have an account portal where you can manage your licenses and sites: https://account.kreaturamedia.com/

No registration needed; you can log in with any email address. Once you’re in, you might need to import your Envato licenses if you haven’t done it already.

Best regards, Kreatura Team

Pre-sale question, if I purchase this plugin, will I get all the features included in the demo or does it require additional fees?

2: are these static templates or real?

Hi,

Yes, all features and templates are included with your purchase. The only exception is an additional popup template package called WebshopWorks Popups.

These are real templates. You can import them with a click of a button, and you’re able to edit them in your own liking.

Best regards, Kreatura Team

if I understand clearly. when I purchase this plugin, the WebshopWorks Popups wont be included ? those are action the main attraction of this plugins , how can I buy the WebshopWorks Popups specifically ?

Templates from the WebshopWorks package won’t be included if you only purchase the main plugin. The Popup feature itself and other popup templates are part of the product.

You can purchase them in a bundle on the following URL: https://layerslider.com/pricing/

If you already have LayerSlider, you can also purchase the WebshopWorks package separately: https://layerslider.com/popups/webshopworks/

Best regards, Kreatura Team

Why is it only version 7.0.9 downloaded from there when there is 7.1.1 available according to your own changelog?? And 7.0.9 isnt even ON your changelog, wtf.

Hello,

We’re in the process of leaving Envato Market. v7.0.9 is a special version made for Envato/CodeCanyon. You probably noticed the yellow notification bar.

You can update to LayerSlider 7.1.1 by logging in to your account on https://account.kreaturamedia.com/

You can also use the auto-update feature. After registering your license key / purchase code, WordPress will automatically offer the new version.

For more information, please visit the following page: https://layerslider.com/leaving-envato/

Best regards, Kreatura Team

Hello Friends.. beautiful plugin..do you have step by step tutorials how create complex and basic text and layered animations? Also how often do you release new template demos? especialy dynamic text effects you slider seems best..ok thanks i am planing tobuy several license if tutorials is good

Cheers!

Hello,

Thank you for your kind words!

You can find the documentation and other help assets on the following URL: https://layerslider.com/help/

You can also ask for help via our customer support portal: https://kreatura.ticksy.com/

We don’t yet have step by step tutorials, but you can find countless assets on the web like YouTube videos from other users. Templates are also a great way to see how we achieved certain effects that you can easily copy or modify. We’re planning to introduce step by step tutorials in the future focusing on LayerSlider 7’s new editor interface.

We’re aiming to release at least one template each week, but the frequency can fluctuate.

Best regards, Kreatura Team

WEBkits

WEBkits Purchased

Hello, can you please update this plugin?

Hello,

You can download the latest version by signing into your account: https://account.kreaturamedia.com/

If you haven’t done it already, I’d recommend registering your license to receive auto-updates, so you don’t have to bother with manually downloading LayerSlider.

For more information, please refer to the following article: https://layerslider.com/how-to-update/

Best regards, Kreatura Team

Hello, When I download the plugin in my themeforest account, I get version 6.9.2. I guess their is a newer version (7.04). Why the new version isn’t available for download ? Thank you.

Hello,

We’re in the process of leaving Envato Market. All buyers receive the same benefits, and the plugin is under active development. The only change is that you can access newer versions by logging in to our account management site on the following URL: https://account.kreaturamedia.com/

For more information, please visit the following page: https://layerslider.com/leaving-envato/

Best regards, Kreatura Team

Hi!

Perhaps this is due to the latest updates. But slides configured to display on the full screen, have the ability to scroll vertically with the mouse. How to solve this problem, I do not know.

What I found. That’s the case in the dynamic_avia rules. I corrected this rule, but a small backlash of the page still remained.​​

.content, .sidebar { padding-top: 50px; padding-bottom: 50px ; I can’t write you a ticket because my support period has expired.

Hi,

I don’t think this is related to LayerSlider. Nothing that would cause this has changed in the latest releases. The name “Avia” and the CSS code you pasted also indicate that it is related to your WordPress theme, Enfold.

Kind regards, Kreatura Team

Hi, I use the “Interactive Slider” ​template, and the problem is when I click on the icon it goes to another page, not to the next slide? How can I solve this problem? Thanks.

Hello,

Please note, this is not our official channel for product support. Please open a support ticket on the following site and one of our support staff will get back to you as soon as possible: https://kreatura.ticksy.com/

Thank you!

Best regards, Kreatura Team

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