12 Reviews

for Design Quality

Several bugs and some serious design flaws, especially on mobile devices.

for Feature Availability

Outstanding product!

ZEMEZ

Author response

Dear customer,

Our team is grateful for Your 5-star feedback! Thank You for Your kind words, such reviews inspire our team to work further!

With best wishes, Zemez team!

for Customer Support

I'm hard, but I'm fair...

I rated this plugin a 2 for "documentation" because the training video tutorials they have on YouTube are, quite frankly, very frustrating and useless...BUT, when it comes to support, they are 5 stars all the way.

I had an unknown compatibility issue with another plugin. I did a quick screencast, contacted support and within a couple of hours they got in there and wrote (what I would assume is temporary) a plugin to fix the issue.

Thank you

ZEMEZ

Author response

Dear customer,

Thank You for Your positive 5-star feedback!

Our team is constantly working hard on improving our products, and such reviews help us evolve them even further!

We'll definitely be adding more detailed tutorials, and we're glad that the issue was solved!

With best wishes, Zemez team!

for Design Quality

Great idea, great design and fast support. I recommend. Thank you for your work.

ZEMEZ

Author response

Dear customer,

Thank You for Your kind words, we’re glad that You like our products! Your positive 5-star review inspires us to work on further improvements!

With best wishes Zemez team!

for Customer Support

I am really Impressed by your Supportive action..!! As I am Oracle & VB.net Specialist but I know very Little knowledge of Web Development.. But As a Software Analyst I can say Zemes Team has good potential to Explore Wordpress..

Keep it up..!!

for Bugs

This plug in plain out didn't work. In trying to change the styling, the functions were broken on Chrome and Safari at least. Worst plug in i have ever bought from Code Canyon.

ZEMEZ

Author response

Dear Customer!

JetMenu plugin works correctly. Please, make sure You’ve installed and used it according to its documentation: http://documentation.zemez.io/wordpress/index.php?project=jetmenu
In the case You can’t fix the problem and the instructions won't help You, please, submit a ticket at https://jetimpex.ticksy.com/submit/#100011160 and our developers will assist You in the shortest time.

Best regards

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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