Why are user emails at the back end encrypted as numbers?
Hi, email us for the update of this file. We have a new update on the Item Finder but it isnt finalize so we will adjust only 1 file to solve this issue.
sent you an email.
Ok please wait.
whenever i try to update the sms number on the user profile, i get this error :
Can’t find keyplane that supports type 5 for keyboard iPhone-Portrait-PhonePad; using 3561727473_Portrait_iPhone-Complex-Pad_Default
Actually you can ignore that.
that happens while trying to update the SMS and VOICE numbers from customers who used the service through Facebook, and i can’t ignore it, cause it makes the APP unusable… that’s happening in a real iPhone 6, and on an iPhone 5S… AGAIN, any pointers?
sorry about the 3 posts, i thought the button wasn’t working…
Hi actually it is not an error. It is only a logging. Other site suggest but it did not work. If you want to remove that logging, change your keyboard type on SMS textfield. The logging is gone but you can other characters on it.
One more thing, logging is not an error. Its a device info that it finds compatibility or activity inside the app.
so the fact that when you tap on the SMS number field, the rest of the disappears from the screen is just a log?, c’mon get real…
Nope, get real also on addressing issue. We seen this issue and already solved in the upcoming new version. This is not on the textfield issue, it is in a keyboard insets upon showing/hiding. We used frame adjustment instead of insets. You can email us to get the keyboard update under profile page.
update release new date? any update? thanks
Hi, waiting for approval. Do not worry.
thank you very much.
Hi! It seems that in the new version when trying to edit item it duplicates it! If you try to edit an item 4 times the app shows 4 identical items. also when writing a comment in user’s profile, if characters are more than 3 lines, it covers previous comments!
Hi, can you give us steps to replicate the edit that insert another item once saved?
Hi, never mind. it is a server setting we missed to set it back again.
Hi there, when i go to register an account in the app, the app crashes when i try to add a photo?
both the cover photo and the profile picture
Hi, we did check by now. It is working fine. Are you testing in real device? Try checking your settings and enable photos. When you browse photo there is a prompt whether you want to allow the app to add a photo. If you did cancel it then it will most likely forbid it.
That’s odd, I tested in both my simulator and iOS device….maybe it’s because I’m running beta 10? I build the application in 9.0 though, could that cause the error?
Most likely that is the error. We havent migrated to Beta 10 because it is not publicly release. It might have some revisions and we might encounter alot of revisions on that. Our app guaranteed support on iOS7- iOS9
Hi, items are not showing at home page and categories page although those are shown in search page. How can I fix it?
Hi, can you send us your server url? Did you adjusted the Radius under settings? Also have you considered that a certain radius in the settings, there are nearby featured stores less than or equal to the radius inside the settings.
Email us yout server url here for checking. firstname.lastname@example.org
Please check your email.
Hi, please wait we are processing the request.
Hi, I want to change the only the border color of Home View Items. I know I have to change it in #define THEME_MAIN_COLOR but, if I change it, it will be effected to other places. I don’t want it and I want only border color of items. How can I change it?
Hi, you need to define this manually in the HomeView. What we mean is you need to edit the HomeView and find any THEME_MAIN_COLOR and change it from a different color. What we did is a global changing so there is no other way rather than manually changing it.
I submitted your code to iTunes and my App has rejected also for two times with the same message from iTunes Connect Staff:
Could you please provide a urgently update on your code with an option to flag unappropriated adds and fit your app to attend the apps request??
Hi, you did not tell them that it can be controlled in the backend. You just need to instruct them how to manage data if you found it offensive.
Yes mate I said exactly the same but they dont care they want to see a button for flag as inappropriate please update your code or I will need ask for a refund because this app can not be used n Apple Store.
Hi, we have done several apps upload in the AppStore and it is accepted. So we dont know what you said to them. We just give them steps on how to monitor and flag it.
We can update the app for this at your ease. Also, no refund is tolerated. Our app is already around few years ago. So most of them, are accepted in AppStore.
Ok so send me the steps please most of apps is not my app. I care about my business not others. Thanks.
Hello mate, thanks a lot for include the option for Flag Inappropriate Adds, its really works. But now one, Apple rejects again my app. The iTunes staff ask for more precautions before users post ads, can you implement this? Without your support I can not publish my app on Apple Store, this is the message I have received today:
Thank you for your resubmission. After further review, we still encountered the following issue:
The required precautions still needs to be implemented.
Please revise your app to implement all of the following precautions:
- Require that users agree to terms (EULA) and these terms must make it clear that there is no tolerance for objectionable content or abusive users.
- A mechanism for users to block abusive users.
Once this issue has been resolved, we can continue with the review. Best regards, App Store Review
Hi, for blocking abusive users. Show them the backend with username and password credentials. So that they will know that you can block them in the app.
Another thing in Terms & Condtion make it supplementary. This serves likes a warning. Like usage of the App, what the app is not tolerating, what is the purpose of the app, limitations, user data, etc.
Apple Reviewers are non-coders so they will just inspect the basic feature in the app and if they found it missing they will send you countless rejection issue
Would be better if auto suggest or auto complete is there in the search.
Where in the app files do i edit the info for my database? done all apart from the app side of the settigs
Found it… Last question, i would like to use onesignal for push can this be intergrated?
Can you reply to my email can’t upload images and everything is set correctly… getting sync error
Hi, for email problem. check your Config.php. It should end with a forward slash. (ex. http://my_ur.com/my_folder/)
I haven’t been necessarily updating your app everytime, but with your recent update, when I put in my URL and set the readius correctly, it says “No results found”. However it loads categories and Promotions, but it never loads items.
Hi, alot of files were updated. Not on the app but also in the backend. So if you havent migrated each one of the version then consider using the newest build instead.
When you say migrate, do you mean I should just update the backend?
Hi, both XCode and backend files are updated. Try installing the latest update on a separate folder and you will see the difference.
I Installed the latest version, and nothing was loading. I want to update the backend now, but I’m scared I’ll loose all my files. Is there anyway you can help me out with this or give instructions so I don’t loose everything?
Hi, we recommend install it separately. As you said, you ignored our update. So you need to check all the files that we updated from the previous versions. It is not guaranteed to work because some files were altered more than once per versions. You can instead migrate to the latest build.
ok in order to do it properly. how much will it cost to help me migrate my data?
Hi, email us here. email@example.com
you guys haven’t replied my email for 5 days now, and i’m just trying to order items in the contentview and categoryview controllers by date. I’ve changed everything i could change but no luck so can you please help me out her?
I have few question:
1) How to connect my site on IOS application backend?
2) Is easy to add this IOS application in apple store?
3) I can modify title or something else from posts with application?
4) It’s easy to use like point finder theme?
5) Meets most requirements like PointFinder wordpress theme (edit, delete, send message, notify)?
1) How to connect my site on IOS application backend?
It is equipped with a PHP backend to manage data.
As long as you have experience adding app in AppStore.
No other theme compatible with this
Yes, but cannot use wordpress theme as a backend.
Can users message one another inside the app?
Hi, only sms. No chat featured added on this app.
Hi, I want to purchase but I need to know if you ever solved the issue wcre8tive was having above regarding app store submission
” Please revise your app to implement all of the following precautions:
- Require that users agree to terms (EULA) and these terms must make it clear that there is no tolerance for objectionable content or abusive users. – A mechanism for users to block abusive users.
Once this issue has been resolved, we can continue with the review. Best regards, App Store Review “
This is really important because in the end, we spend time and money to get our apps into the app store no?
Hi, already added that as an update. We added already a Flag content in the items. (Flag as inappropriate). Both iOS and Android have that feature.
Did you performance check this app against 100,000 items? There is no paging and that’s a major performance hit.
Hi, it is based already on nearby items. so basically adjusting the radius in the settings will filter out large data. Previous version (1.7) does not use this feature. So basically it doesnt need to download that 100,000 items. No one cares for the items that is in San Francisco, where I am in Singapore. Not unless I will consider waiting time for the item to arrive in my current location.
Paging helps regardless. Why ask the server for a 1000 records if the user is only going to load 20. Could the user could still adjust their radius and pull down 10000’s of records?
Radius can be adjusted in the Settings. Its under user preference if he/she will add big radius to acquire large amount of data in a specific location. Or adjust it to 1 km and he/she will received items around less than 1 km to their current location.
How can I edit the Terms & Conditions to scroll? I have a lot of words and they are not fitting on the screen. Thanks
Hi eid the TCView.xib directly because the Terms & Condition are in a dynamic display. That means we have a different text written inside the Terms & Condition page.
Is there going to be an update for the Facebook SDKs?
Do you have any problems on the Facebook SDK?
If I try to update the Facebook SDK from the one included in the app to the current version from Facebook, I get a string of errors(this is vague I realize). I know I can continue to use the one included, but what happens when Facebook deprecates the functionality in favor of something new? Are there plans to make updates as the Facebook SDK changes?
Hi, we will update it if it is terminated. Depreciation still will work but no more version on that. That means for example login code and it is deprecated will still work but will not be enhance or updated anymore.
We recommend use the existing one still. Though, it will work but we just use the Facebook login to authenticate user. No special request were made beyond that.
Email Address is not saved in the database via Social Login if a user signs up which means no one can contact them via email !
Social Login is pretty much useless if the email is not saved !
How to fix the problem ? Or please update asap!
Hi, one consideration, email address depends if the user allow their account to share their email. If the user privacy did not allow to get their email then we cant do about it.
??? All other apps which are using social login are fetching automatically profile photo, name and email address why can’t It be done here?
My app is online and users complaining about that they can’t send any emails to users !!! Any solution to that ?
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